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Too many alerts per host

4 messages in this thread

list David Fogarty · Tue, 18 Nov 2014 10:04:17 -0800 (PST) ·
Hi,
Is there a way to receive only one alert when a host goes red/purple, rather than a bunch?  It's frustrating to receive 5+ pages when only one is needed.  It's especially frustrating when you pull 4 hosts offline and accidentally send 20+ pages to your team.

BigBrother did this with "pagetype: HOST".

The only options I see in Xymon are adding an elaborate set of dependencies that will be cumbersome to maintain, or alerting through SCRIPT with some form of smart locking in that script.

Thanks,
Dave Fogarty

--
Senior System Administrator
CollegeNET.com
list Stef Coene · Tue, 18 Nov 2014 19:25:19 +0100 ·
quoted from David Fogarty
On Tuesday 18 November 2014 10:04:17 David Fogarty wrote:
Hi,
Is there a way to receive only one alert when a host goes red/purple,
rather than a bunch?  It's frustrating to receive 5+ pages when only one
is needed.  It's especially frustrating when you pull 4 hosts offline and
accidentally send 20+ pages to your team.

BigBrother did this with "pagetype: HOST".

The only options I see in Xymon are adding an elaborate set of
dependencies that will be cumbersome to maintain, or alerting through
SCRIPT with some form of smart locking in that script.
We use an external scripts for alerting.  The script uses a lock file and only 
if the lock file is older then 5 minutes, the alert is processed.


Stef
list Galen Johnson · Tue, 18 Nov 2014 19:10:00 +0000 ·
In theory, I thought you were supposed to be able to set up alerts based on HOST= or CLASS=.  I've had some issues with them, though.  I think for CLASS to work I may have to define the class at the xymon client side as well...not just host.cfg...which would make that more difficult to manage since I can't just use a generic xymon client.

=G=
quoted from Stef Coene

From: Xymon <xymon-bounces at xymon.com> on behalf of Stef Coene <user-dbffe946c0f4@xymon.invalid>
Sent: Tuesday, November 18, 2014 1:25 PM
To: xymon at xymon.com
Subject: Re: [Xymon] Too many alerts per host

On Tuesday 18 November 2014 10:04:17 David Fogarty wrote:
Hi,
Is there a way to receive only one alert when a host goes red/purple,
rather than a bunch?  It's frustrating to receive 5+ pages when only one
is needed.  It's especially frustrating when you pull 4 hosts offline and
accidentally send 20+ pages to your team.

BigBrother did this with "pagetype: HOST".

The only options I see in Xymon are adding an elaborate set of
dependencies that will be cumbersome to maintain, or alerting through
SCRIPT with some form of smart locking in that script.
We use an external scripts for alerting.  The script uses a lock file and only
if the lock file is older then 5 minutes, the alert is processed.


Stef
list David Fogarty · Tue, 18 Nov 2014 11:16:51 -0800 (PST) ·
That only defines which host or class of host gets any pages at all.  It 
does nothing to reduce the amount of paging for any given event.
quoted from Galen Johnson

Dave Fogarty

--
Senior System Administrator
CollegeNET.com

On Tue, 18 Nov 2014, Galen Johnson wrote:
In theory, I thought you were supposed to be able to set up alerts based 
on HOST= or CLASS=.  I've had some issues with them, though.  I think 
for CLASS to work I may have to define the class at the xymon client 
side as well...not just host.cfg...which would make that more difficult 
to manage since I can't just use a generic xymon client.

=G=

From: Xymon <xymon-bounces at xymon.com> on behalf of Stef Coene <user-dbffe946c0f4@xymon.invalid>
Sent: Tuesday, November 18, 2014 1:25 PM
To: xymon at xymon.com
Subject: Re: [Xymon] Too many alerts per host

On Tuesday 18 November 2014 10:04:17 David Fogarty wrote:
Hi,
Is there a way to receive only one alert when a host goes red/purple,
rather than a bunch?  It's frustrating to receive 5+ pages when only one
is needed.  It's especially frustrating when you pull 4 hosts offline and
accidentally send 20+ pages to your team.

BigBrother did this with "pagetype: HOST".

The only options I see in Xymon are adding an elaborate set of
dependencies that will be cumbersome to maintain, or alerting through
SCRIPT with some form of smart locking in that script.
We use an external scripts for alerting.  The script uses a lock file and only
if the lock file is older then 5 minutes, the alert is processed.


Stef