hobbit not sending on email alerts

7 messages in this thread

list Paul Ehrenreich · Wed, 7 Nov 2007 15:49:45 -0500 ·

Hi everyone,

Long time listener, first time caller (or maybe second time ;) ). I seem to
be having a weird issue with hobbit not sending out email alerts. I have the
following rules set up (emails changed to protect the innocent). I did have
macros setup for this and I thought it was part of the problem, but it was
not.

PAGE=oracle
        MAIL user-26a36fa41997@xymon.invalid  SERVICE=conn,oracle,disk COLOR=red REPEAT=15m
RECOVERED
        MAIL user-1534f7d357d0@xymon.invalid SERVICE=conn,oracle,disk COLOR=red REPEAT=15m
RECOVERED

 I sent out a test alert using bbcmd hobbitd_alerts --test atgtier2app1
oracle which is a host on  my oracle page  and it shows that the rules match
and that it sends on the emails

2007-11-07 15:42:52 Using default environment file
/usr/lib/hobbit/server/etc/hobbitserver.cfg
00030883 2007-11-07 15:42:52 send_alert atgtier2app1:oracle state Paging
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 131
00030883 2007-11-07 15:42:52 *** Match with 'PAGE=oracle' ***
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 132
00030883 2007-11-07 15:42:52 *** Match with 'MAIL user-26a36fa41997@xymon.invalid
SERVICE=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
[12345] atgtier2app1:oracle CRITICAL (RED)" user-26a36fa41997@xymon.invalid'
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 133
00030883 2007-11-07 15:42:52 *** Match with 'MAIL
user-ec4f5087583a@xymon.invalid=conn,oracle,disk COLOR=red REPEAT=15m
RECOVERED' ***
00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
[12345] atgtier2app1:oracle CRITICAL (RED)" user-1534f7d357d0@xymon.invalid'


I verified that my server can send mail out by sending a test message using
mailx to myself and I did receive it. I even took my troubleshooting a step
further and ran tcpdump on the network interface looking for anything going
to the remote mail server and saw SMTP traffic when i sent my test message,
but not my hobbitd_alert --test message. At this point I am scratching my
head. Is there is anything in hobbit to debug why messages are not being
sent out? I tried looking at some of the hobbit and postfix logs, but
nothing really indicated any problems.

The hobbit server is running Linux (ubuntu 7.04 server) and hobbit 4.2.0

Thanks for the help!

-Paul

list Josh Luthman · Wed, 7 Nov 2007 16:22:54 -0500 ·

Paul,

Can you use your SMTP agent to make mails manually?

I'm lazy and old fashioned, try telnet'ing on port 25 and follow this:

Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.
220 localhost ESMTP Sendmail 8.13.5.20060308/8.13.5/Debian-3ubuntu1.1;
Fri, 26 Jan 2007 19:15:30 -0500; (No UCE/UBE) logging access from:
localhost(OK)-localhost [127.0.0.1]
helo me
250 localhost Hello localhost [127.0.0.1], pleased to meet you
mail from: <>
250 2.1.0 <>... Sender ok
rcpt to: user-98a0adc73677@xymon.invalid
250 2.1.5 user-98a0adc73677@xymon.invalid... Recipient ok
data
354 Enter mail, end with "." on a line by itself
subject: test

hello
.
250 2.0.0 l0R0FUx5001380 Message accepted for delivery
quit
221 2.0.0 localhost closing connection
Connection closed by foreign host.

▸ quoted from Paul Ehrenreich



On 11/7/07, Paul Ehrenreich <user-98a0adc73677@xymon.invalid> wrote:

Hi everyone,

Long time listener, first time caller (or maybe second time ;) ). I seem
to be having a weird issue with hobbit not sending out email alerts. I have
the following rules set up (emails changed to protect the innocent). I did
have macros setup for this and I thought it was part of the problem, but it
was not.

PAGE=oracle
        MAIL user-26a36fa41997@xymon.invalid  SERVICE=conn,oracle,disk COLOR=red
REPEAT=15m RECOVERED
        MAIL user-1534f7d357d0@xymon.invalid SERVICE=conn,oracle,disk COLOR=red REPEAT=15m
RECOVERED

 I sent out a test alert using bbcmd hobbitd_alerts --test atgtier2app1
oracle which is a host on  my oracle page  and it shows that the rules match
and that it sends on the emails

2007-11-07 15:42:52 Using default environment file
/usr/lib/hobbit/server/etc/hobbitserver.cfg
00030883 2007-11-07 15:42:52 send_alert atgtier2app1:oracle state Paging
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 131
00030883 2007-11-07 15:42:52 *** Match with 'PAGE=oracle' ***
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 132
00030883 2007-11-07 15:42:52 *** Match with 'MAIL user-26a36fa41997@xymon.invalid
SERVICE=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
[12345] atgtier2app1:oracle CRITICAL (RED)" user-26a36fa41997@xymon.invalid'
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 133
00030883 2007-11-07 15:42:52 *** Match with 'MAIL user-ec4f5087583a@xymon.invalid=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
[12345] atgtier2app1:oracle CRITICAL (RED)" user-1534f7d357d0@xymon.invalid'


I verified that my server can send mail out by sending a test message
using mailx to myself and I did receive it. I even took my troubleshooting a
step further and ran tcpdump on the network interface looking for anything
going to the remote mail server and saw SMTP traffic when i sent my test
message, but not my hobbitd_alert --test message. At this point I am
scratching my head. Is there is anything in hobbit to debug why messages are
not being sent out? I tried looking at some of the hobbit and postfix logs,
but nothing really indicated any problems.

The hobbit server is running Linux (ubuntu 7.04 server) and hobbit 4.2.0

Thanks for the help!

-Paul

--


Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer

list Gary Baluha · Wed, 7 Nov 2007 17:06:52 -0500 ·

▸ quoted from Paul Ehrenreich

On 11/7/07, Paul Ehrenreich <user-98a0adc73677@xymon.invalid> wrote:

Hi everyone,

Long time listener, first time caller (or maybe second time ;) ). I seem
to be having a weird issue with hobbit not sending out email alerts. I have
the following rules set up (emails changed to protect the innocent). I did
have macros setup for this and I thought it was part of the problem, but it
was not.

PAGE=oracle
        MAIL user-26a36fa41997@xymon.invalid  SERVICE=conn,oracle,disk COLOR=red
REPEAT=15m RECOVERED
        MAIL user-1534f7d357d0@xymon.invalid SERVICE=conn,oracle,disk COLOR=red REPEAT=15m
RECOVERED


Looks okay.  This won't fix the problem, but you can shorten the individual
MAIL lines by removing "RECOVERED" and adding it to the end of
"PAGE=oracle".  Same with "SERVICE" and "COLOR"

"REPEAT=15m" will have to be on each MAIL line.

You can also do "MAIL user-26a36fa41997@xymon.invalid,user-1534f7d357d0@xymon.invalid".

So in the end, you get:
PAGE=oracle SERVICE=conn,oracle,disk RECOVERED
     MAIL user-26a36fa41997@xymon.invalid,user-1534f7d357d0@xymon.invalid REPEAT=15m

▸ quoted from Josh Luthman


 I sent out a test alert using bbcmd hobbitd_alerts --test atgtier2app1

oracle which is a host on  my oracle page  and it shows that the rules match
and that it sends on the emails

2007-11-07 15:42:52 Using default environment file
/usr/lib/hobbit/server/etc/hobbitserver.cfg
00030883 2007-11-07 15:42:52 send_alert atgtier2app1:oracle state Paging
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 131
00030883 2007-11-07 15:42:52 *** Match with 'PAGE=oracle' ***
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 132
00030883 2007-11-07 15:42:52 *** Match with 'MAIL user-26a36fa41997@xymon.invalid
SERVICE=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
[12345] atgtier2app1:oracle CRITICAL (RED)" user-26a36fa41997@xymon.invalid'
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 133
00030883 2007-11-07 15:42:52 *** Match with 'MAIL user-ec4f5087583a@xymon.invalid=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
[12345] atgtier2app1:oracle CRITICAL (RED)" user-1534f7d357d0@xymon.invalid'


I verified that my server can send mail out by sending a test message
using mailx to myself and I did receive it. I even took my troubleshooting a
step further and ran tcpdump on the network interface looking for anything
going to the remote mail server and saw SMTP traffic when i sent my test
message, but not my hobbitd_alert --test message. At this point I am
scratching my head. Is there is anything in hobbit to debug why messages are
not being sent out? I tried looking at some of the hobbit and postfix logs,
but nothing really indicated any problems.


"hobbitd_alert --test" won't actually execute the alert rules.  It will just
run through all of the alert rules and show you what matches and doesn't.

Check the notifications.log file in your Hobbit log directory.  If Hobbit is
doing what it should, you will see messages that say emails were sent out.
If you see this and you aren't getting the emails, then it wouldn't be a
problem with Hobbit that is causing it, and the problem is probably
somewhere else.

▸ quoted from Josh Luthman



The hobbit server is running Linux (ubuntu 7.04 server) and hobbit 4.2.0

Thanks for the help!

-Paul

list Paul Ehrenreich · Wed, 7 Nov 2007 18:42:34 -0500 ·

Ooo ok, I thought the test actually would trigger the email to go out.
If that is the case then I'll force a failure and see if the email
gets generated.

Thanks for the help!

▸ quoted from Gary Baluha



On 11/7/07, Gary Baluha <user-ae3e15c22de1@xymon.invalid> wrote:

On 11/7/07, Paul Ehrenreich <user-98a0adc73677@xymon.invalid> wrote:

Hi everyone,

Long time listener, first time caller (or maybe second time ;) ). I seem
to be having a weird issue with hobbit not sending out email alerts. I
have
the following rules set up (emails changed to protect the innocent). I did
have macros setup for this and I thought it was part of the problem, but
it
was not.

PAGE=oracle
        MAIL user-26a36fa41997@xymon.invalid  SERVICE=conn,oracle,disk COLOR=red
REPEAT=15m RECOVERED
        MAIL user-1534f7d357d0@xymon.invalid SERVICE=conn,oracle,disk COLOR=red REPEAT=15m
RECOVERED


Looks okay.  This won't fix the problem, but you can shorten the individual
MAIL lines by removing "RECOVERED" and adding it to the end of
"PAGE=oracle".  Same with "SERVICE" and "COLOR"

"REPEAT=15m" will have to be on each MAIL line.

You can also do "MAIL user-26a36fa41997@xymon.invalid,user-1534f7d357d0@xymon.invalid".

So in the end, you get:
PAGE=oracle SERVICE=conn,oracle,disk RECOVERED
     MAIL user-26a36fa41997@xymon.invalid,user-1534f7d357d0@xymon.invalid REPEAT=15m

 I sent out a test alert using bbcmd hobbitd_alerts --test atgtier2app1

oracle which is a host on  my oracle page  and it shows that the rules
match
and that it sends on the emails

2007-11-07 15:42:52 Using default environment file
/usr/lib/hobbit/server/etc/hobbitserver.cfg
00030883 2007-11-07 15:42:52 send_alert atgtier2app1:oracle state Paging
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 131
00030883 2007-11-07 15:42:52 *** Match with 'PAGE=oracle' ***
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 132
00030883 2007-11-07 15:42:52 *** Match with 'MAIL user-26a36fa41997@xymon.invalid
SERVICE=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
[12345] atgtier2app1:oracle CRITICAL (RED)" user-26a36fa41997@xymon.invalid'
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 133
00030883 2007-11-07 15:42:52 *** Match with 'MAIL
user-ec4f5087583a@xymon.invalid=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
[12345] atgtier2app1:oracle CRITICAL (RED)" user-1534f7d357d0@xymon.invalid'


I verified that my server can send mail out by sending a test message
using mailx to myself and I did receive it. I even took my troubleshooting
a
step further and ran tcpdump on the network interface looking for anything
going to the remote mail server and saw SMTP traffic when i sent my test
message, but not my hobbitd_alert --test message. At this point I am
scratching my head. Is there is anything in hobbit to debug why messages
are
not being sent out? I tried looking at some of the hobbit and postfix
logs,
but nothing really indicated any problems.


"hobbitd_alert --test" won't actually execute the alert rules.  It will just
run through all of the alert rules and show you what matches and doesn't.

Check the notifications.log file in your Hobbit log directory.  If Hobbit is
doing what it should, you will see messages that say emails were sent out.
If you see this and you aren't getting the emails, then it wouldn't be a
problem with Hobbit that is causing it, and the problem is probably
somewhere else.


The hobbit server is running Linux (ubuntu 7.04 server) and hobbit 4.2.0

Thanks for the help!

-Paul

list Josh Luthman · Wed, 7 Nov 2007 21:52:43 -0500 ·

Those telnet commands is the equivalent of you opening up
Outlook/Thunderbird and writing a message, then clicking send/receive.  The
message was stored in queue and now sendmail is trying to get it out to its
destination.  Try looking at your mail logs and seeing if it is having some
sort of problems.

Since the message did not go through when you issued those telnet commands,
you need to fix your mail server before trying alerts!

Josh

▸ quoted from Paul Ehrenreich


On 11/7/07, Paul Ehrenreich <user-98a0adc73677@xymon.invalid> wrote:

Ooo ok, I thought the test actually would trigger the email to go out.
If that is the case then I'll force a failure and see if the email
gets generated.

Thanks for the help!


On 11/7/07, Gary Baluha <user-ae3e15c22de1@xymon.invalid> wrote:

On 11/7/07, Paul Ehrenreich <user-98a0adc73677@xymon.invalid> wrote:

Hi everyone,

Long time listener, first time caller (or maybe second time ;) ). I
seem
to be having a weird issue with hobbit not sending out email alerts. I
have
the following rules set up (emails changed to protect the innocent). I
did
have macros setup for this and I thought it was part of the problem,
but
it
was not.

PAGE=oracle
        MAIL user-26a36fa41997@xymon.invalid  SERVICE=conn,oracle,disk COLOR=red
REPEAT=15m RECOVERED
        MAIL user-1534f7d357d0@xymon.invalid SERVICE=conn,oracle,disk COLOR=red

REPEAT=15m

RECOVERED


Looks okay.  This won't fix the problem, but you can shorten the
individual
MAIL lines by removing "RECOVERED" and adding it to the end of
"PAGE=oracle".  Same with "SERVICE" and "COLOR"

"REPEAT=15m" will have to be on each MAIL line.

You can also do "MAIL user-26a36fa41997@xymon.invalid,user-1534f7d357d0@xymon.invalid".

So in the end, you get:
PAGE=oracle SERVICE=conn,oracle,disk RECOVERED
     MAIL user-26a36fa41997@xymon.invalid,user-1534f7d357d0@xymon.invalid REPEAT=15m

 I sent out a test alert using bbcmd hobbitd_alerts --test atgtier2app1

oracle which is a host on  my oracle page  and it shows that the rules
match
and that it sends on the emails

2007-11-07 15:42:52 Using default environment file
/usr/lib/hobbit/server/etc/hobbitserver.cfg
00030883 2007-11-07 15:42:52 send_alert atgtier2app1:oracle state

Paging

00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 131
00030883 2007-11-07 15:42:52 *** Match with 'PAGE=oracle' ***
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 132
00030883 2007-11-07 15:42:52 *** Match with 'MAIL user-26a36fa41997@xymon.invalid
SERVICE=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
[12345] atgtier2app1:oracle CRITICAL (RED)" user-26a36fa41997@xymon.invalid'
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 133
00030883 2007-11-07 15:42:52 *** Match with 'MAIL
user-ec4f5087583a@xymon.invalid=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED'

***

00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
[12345] atgtier2app1:oracle CRITICAL (RED)" user-1534f7d357d0@xymon.invalid'


I verified that my server can send mail out by sending a test message
using mailx to myself and I did receive it. I even took my
troubleshooting
a
step further and ran tcpdump on the network interface looking for
anything
going to the remote mail server and saw SMTP traffic when i sent my
test
message, but not my hobbitd_alert --test message. At this point I am
scratching my head. Is there is anything in hobbit to debug why
messages
are
not being sent out? I tried looking at some of the hobbit and postfix
logs,
but nothing really indicated any problems.


"hobbitd_alert --test" won't actually execute the alert rules.  It will
just
run through all of the alert rules and show you what matches and
doesn't.

Check the notifications.log file in your Hobbit log directory.  If

Hobbit is

doing what it should, you will see messages that say emails were sent
out.
If you see this and you aren't getting the emails, then it wouldn't be a
problem with Hobbit that is causing it, and the problem is probably
somewhere else.


The hobbit server is running Linux (ubuntu 7.04 server) and hobbit 4.2.0

Thanks for the help!

-Paul

-- 
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer

list Paul Ehrenreich · Thu, 8 Nov 2007 08:07:51 -0500 ·

Mail is being sent out fine, As stated in my first email I am able to
send mail just using the mailx command from the command line. This is
just more my misunderstanding on what exactly the hobbitd_alert --test
is doing.

-Paul

▸ quoted from Josh Luthman



On Nov 7, 2007 9:52 PM, Josh Luthman <user-4c45a83f15cb@xymon.invalid> wrote:

Those telnet commands is the equivalent of you opening up
Outlook/Thunderbird and writing a message, then clicking send/receive.  The
message was stored in queue and now sendmail is trying to get it out to its
destination.  Try looking at your mail logs and seeing if it is having some
sort of problems.

Since the message did not go through when you issued those telnet commands,
you need to fix your mail server before trying alerts!

Josh


On 11/7/07, Paul Ehrenreich <user-98a0adc73677@xymon.invalid> wrote:


Ooo ok, I thought the test actually would trigger the email to go out.
If that is the case then I'll force a failure and see if the email
gets generated.

Thanks for the help!


On 11/7/07, Gary Baluha < user-ae3e15c22de1@xymon.invalid> wrote:

On 11/7/07, Paul Ehrenreich <user-98a0adc73677@xymon.invalid> wrote:

Hi everyone,

Long time listener, first time caller (or maybe second time ;) ). I
seem
to be having a weird issue with hobbit not sending out email alerts. I
have
the following rules set up (emails changed to protect the innocent). I
did
have macros setup for this and I thought it was part of the problem,
but
it
was not.

PAGE=oracle
        MAIL user-26a36fa41997@xymon.invalid   SERVICE=conn,oracle,disk COLOR=red
REPEAT=15m RECOVERED
        MAIL user-1534f7d357d0@xymon.invalid SERVICE=conn,oracle,disk COLOR=red

REPEAT=15m

RECOVERED


Looks okay.  This won't fix the problem, but you can shorten the
individual
MAIL lines by removing "RECOVERED" and adding it to the end of
"PAGE=oracle".  Same with "SERVICE" and "COLOR"

"REPEAT=15m" will have to be on each MAIL line.

You can also do "MAIL user-26a36fa41997@xymon.invalid,user-1534f7d357d0@xymon.invalid ".

So in the end, you get:
PAGE=oracle SERVICE=conn,oracle,disk RECOVERED
     MAIL user-26a36fa41997@xymon.invalid,user-1534f7d357d0@xymon.invalid REPEAT=15m

 I sent out a test alert using bbcmd hobbitd_alerts --test atgtier2app1

oracle which is a host on  my oracle page  and it shows that the rules
match
and that it sends on the emails

2007-11-07 15:42:52 Using default environment file
/usr/lib/hobbit/server/etc/hobbitserver.cfg
00030883 2007-11-07 15:42:52 send_alert atgtier2app1:oracle state

Paging

00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 131
00030883 2007-11-07 15:42:52 *** Match with 'PAGE=oracle' ***
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 132
00030883 2007-11-07 15:42:52 *** Match with 'MAIL user-26a36fa41997@xymon.invalid
SERVICE=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
[12345] atgtier2app1:oracle CRITICAL (RED)" user-26a36fa41997@xymon.invalid'
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 133
00030883 2007-11-07 15:42:52 *** Match with 'MAIL
user-ec4f5087583a@xymon.invalid=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED'

***

00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
[12345] atgtier2app1:oracle CRITICAL (RED)" user-1534f7d357d0@xymon.invalid'


I verified that my server can send mail out by sending a test message
using mailx to myself and I did receive it. I even took my
troubleshooting
a
step further and ran tcpdump on the network interface looking for
anything
going to the remote mail server and saw SMTP traffic when i sent my
test
message, but not my hobbitd_alert --test message. At this point I am
scratching my head. Is there is anything in hobbit to debug why
messages
are
not being sent out? I tried looking at some of the hobbit and postfix
logs,
but nothing really indicated any problems.


"hobbitd_alert --test" won't actually execute the alert rules.  It will
just
run through all of the alert rules and show you what matches and
doesn't.

Check the notifications.log file in your Hobbit log directory.  If

Hobbit is

doing what it should, you will see messages that say emails were sent
out.
If you see this and you aren't getting the emails, then it wouldn't be a
problem with Hobbit that is causing it, and the problem is probably
somewhere else.


The hobbit server is running Linux (ubuntu 7.04 server) and hobbit 4.2.0

Thanks for the help!

-Paul

--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer

list Paul Ehrenreich · Fri, 9 Nov 2007 12:37:48 -0500 ·

Small update.

I modified our monitoring script to cause an alert to go off and we
did get the email notifications from hobbit as expected.

Thanks again for the help!

▸ quoted from Paul Ehrenreich



On 11/8/07, Paul Ehrenreich <user-98a0adc73677@xymon.invalid> wrote:

Mail is being sent out fine, As stated in my first email I am able to
send mail just using the mailx command from the command line. This is
just more my misunderstanding on what exactly the hobbitd_alert --test
is doing.

-Paul


On Nov 7, 2007 9:52 PM, Josh Luthman <user-4c45a83f15cb@xymon.invalid> wrote:

Those telnet commands is the equivalent of you opening up
Outlook/Thunderbird and writing a message, then clicking send/receive.

The

message was stored in queue and now sendmail is trying to get it out to
its
destination.  Try looking at your mail logs and seeing if it is having
some
sort of problems.

Since the message did not go through when you issued those telnet
commands,
you need to fix your mail server before trying alerts!

Josh


On 11/7/07, Paul Ehrenreich <user-98a0adc73677@xymon.invalid> wrote:


Ooo ok, I thought the test actually would trigger the email to go out.
If that is the case then I'll force a failure and see if the email
gets generated.

Thanks for the help!


On 11/7/07, Gary Baluha < user-ae3e15c22de1@xymon.invalid> wrote:

On 11/7/07, Paul Ehrenreich <user-98a0adc73677@xymon.invalid> wrote:

Hi everyone,

Long time listener, first time caller (or maybe second time ;) ). I
seem
to be having a weird issue with hobbit not sending out email alerts.

have

the following rules set up (emails changed to protect the innocent).

did

have macros setup for this and I thought it was part of the problem,
but
it
was not.

PAGE=oracle
        MAIL user-26a36fa41997@xymon.invalid   SERVICE=conn,oracle,disk COLOR=red
REPEAT=15m RECOVERED
        MAIL user-1534f7d357d0@xymon.invalid SERVICE=conn,oracle,disk COLOR=red

REPEAT=15m

RECOVERED


Looks okay.  This won't fix the problem, but you can shorten the
individual
MAIL lines by removing "RECOVERED" and adding it to the end of
"PAGE=oracle".  Same with "SERVICE" and "COLOR"

"REPEAT=15m" will have to be on each MAIL line.

You can also do "MAIL user-26a36fa41997@xymon.invalid,user-1534f7d357d0@xymon.invalid ".

So in the end, you get:
PAGE=oracle SERVICE=conn,oracle,disk RECOVERED
     MAIL user-26a36fa41997@xymon.invalid,user-1534f7d357d0@xymon.invalid REPEAT=15m

 I sent out a test alert using bbcmd hobbitd_alerts --test
atgtier2app1

oracle which is a host on  my oracle page  and it shows that the
rules
match
and that it sends on the emails

2007-11-07 15:42:52 Using default environment file
/usr/lib/hobbit/server/etc/hobbitserver.cfg
00030883 2007-11-07 15:42:52 send_alert atgtier2app1:oracle state

Paging

00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 131
00030883 2007-11-07 15:42:52 *** Match with 'PAGE=oracle' ***
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 132
00030883 2007-11-07 15:42:52 *** Match with 'MAIL user-26a36fa41997@xymon.invalid
SERVICE=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s

"Hobbit

[12345] atgtier2app1:oracle CRITICAL (RED)" user-26a36fa41997@xymon.invalid'
00030883 2007-11-07 15:42:52 Matching host:service:page
'atgtier2app1:oracle:oracle' against rule line 133
00030883 2007-11-07 15:42:52 *** Match with 'MAIL
user-ec4f5087583a@xymon.invalid=conn,oracle,disk COLOR=red REPEAT=15m

RECOVERED'

***

00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s

"Hobbit

[12345] atgtier2app1:oracle CRITICAL (RED)" user-1534f7d357d0@xymon.invalid'


I verified that my server can send mail out by sending a test
message
using mailx to myself and I did receive it. I even took my
troubleshooting
a
step further and ran tcpdump on the network interface looking for
anything
going to the remote mail server and saw SMTP traffic when i sent my
test
message, but not my hobbitd_alert --test message. At this point I am
scratching my head. Is there is anything in hobbit to debug why
messages
are
not being sent out? I tried looking at some of the hobbit and
postfix
logs,
but nothing really indicated any problems.


"hobbitd_alert --test" won't actually execute the alert rules.  It
will
just
run through all of the alert rules and show you what matches and
doesn't.

Check the notifications.log file in your Hobbit log directory.  If

Hobbit is

doing what it should, you will see messages that say emails were sent
out.
If you see this and you aren't getting the emails, then it wouldn't be
a
problem with Hobbit that is causing it, and the problem is probably
somewhere else.


The hobbit server is running Linux (ubuntu 7.04 server) and hobbit

4.2.0

Thanks for the help!

-Paul

--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer

hobbit not sending on email alerts 🔗 link

hobbit not sending on email alerts