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sms alert sample script

17 messages in this thread

list Taylor Lewick · Thu, 10 Apr 2008 15:46:39 -0500 ·
Can someone provide a sample script they are using to send out SMS
alerts via hobbit.  If you are using add-on tools to do this please
provide which tools you are using.

Is anyone creating aliases for phone numbers?

 
Thanks,

Taylor
list Josh Luthman · Thu, 10 Apr 2008 17:27:31 -0400 ·
HOST=*
  MAIL user-4c45a83f15cb@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS
  #SCRIPT /home/hobbituser/server/ext/smsplus.sh
user-5e5f9d502f85@xymon.invalid>15m
  #4sms#MAIL user-ede67799c5ea@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid>
quoted from Taylor Lewick
wrote:
 Can someone provide a sample script they are using to send out SMS alerts
via hobbit.  If you are using add-on tools to do this please provide which
tools you are using.

Is anyone creating aliases for phone numbers?


Thanks,

Taylor

-- 

Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer
list Benjamin P. August · Thu, 10 Apr 2008 14:35:01 -0700 ·
Here's what we use. It started out life as smsplus.sh on deadcat, and  
I swapped out one line so it has a more useful subject (because  
BB-style numeric codes are pointless):

----start script----
#!/bin/bash

msg=`echo "${BBALPHAMSG}" | egrep "&yellow|&red"`
msg="\n${msg}"

# CODE:
#=======
# subject="!HB ${ACKCODE}"
subject="!Hobbit ${BBHOSTNAME}"
alert="${BBHOSTSVC} ${BBCOLORLEVEL}"
message="\n${alert}${msg}"

echo -e "${message}" | mail -s "${subject}" $RCPT
----end script----

-- 
--Ben
Benjamin P. August
System Administrator - VPUE
Stanford University


Quoting Josh Luthman <user-4c45a83f15cb@xymon.invalid>:
quoted from Josh Luthman
HOST=*
  MAIL user-4c45a83f15cb@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS
  #SCRIPT /home/hobbituser/server/ext/smsplus.sh
user-5e5f9d502f85@xymon.invalid>15m
  #4sms#MAIL user-ede67799c5ea@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid>
wrote:
 Can someone provide a sample script they are using to send out SMS alerts
via hobbit.  If you are using add-on tools to do this please provide which
tools you are using.

Is anyone creating aliases for phone numbers?


Thanks,

Taylor

--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer
list Taylor Lewick · Thu, 10 Apr 2008 20:55:44 -0500 ·
Thanks, I was actually after the smsplus.sh part, hadn't bothered to
check deadcat, I should have done that.  Ben posted the smsplus.sh, so
between the two I think I am good to go.

 
I believe I can setup macros with the hobbit-alerts.cfg file too.  Can
you set up an alias group so that you can send SMS alerts to multiple
cell phones, i.e. say you want to send it out to 5 phones at once?

 
Thanks,
Taylor

 
From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid] 
Sent: Thursday, April 10, 2008 4:28 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script

 
HOST=*
  MAIL user-4c45a83f15cb@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS
  #SCRIPT /home/hobbituser/server/ext/smsplus.sh
user-4c45a83f15cb@xymon.invalid DURATION>15m
quoted from Benjamin P. August
  #4sms#MAIL user-ede67799c5ea@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick
<user-ccbabb0b3ab0@xymon.invalid> wrote:

Can someone provide a sample script they are using to send out SMS
alerts via hobbit.  If you are using add-on tools to do this please
provide which tools you are using.

Is anyone creating aliases for phone numbers?

 
Thanks,

Taylor 

 
-- 
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer
list Josh Luthman · Thu, 10 Apr 2008 22:08:31 -0400 ·
5 lines or an alias?
quoted from Taylor Lewick


On 4/10/08, Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid> wrote:
Thanks, I was actually after the smsplus.sh part, hadn't bothered to
check deadcat, I should have done that.  Ben posted the smsplus.sh, so
between the two I think I am good to go.


I believe I can setup macros with the hobbit-alerts.cfg file too.  Can
you set up an alias group so that you can send SMS alerts to multiple
cell phones, i.e. say you want to send it out to 5 phones at once?


Thanks,
Taylor


From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid]
Sent: Thursday, April 10, 2008 4:28 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script


HOST=*
  MAIL user-4c45a83f15cb@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS
  #SCRIPT /home/hobbituser/server/ext/smsplus.sh
user-4c45a83f15cb@xymon.invalid DURATION>15m
  #4sms#MAIL user-ede67799c5ea@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick
<user-ccbabb0b3ab0@xymon.invalid> wrote:

Can someone provide a sample script they are using to send out SMS
alerts via hobbit.  If you are using add-on tools to do this please
provide which tools you are using.

Is anyone creating aliases for phone numbers?


Thanks,

Taylor


--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer

-- 
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer
list Taylor Lewick · Fri, 11 Apr 2008 09:30:31 -0500 ·
I mean, we have a staff of 5 people who I would want to send the alert
too on their cell phones.  Can I create a group alias like IT-NOC that
would have 5 cell phone numbers to alert to?
quoted from Josh Luthman

-----Original Message-----
From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid] 
Sent: Thursday, April 10, 2008 9:09 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script

5 lines or an alias?


On 4/10/08, Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid> wrote:
Thanks, I was actually after the smsplus.sh part, hadn't bothered to
check deadcat, I should have done that.  Ben posted the smsplus.sh, so
between the two I think I am good to go.


I believe I can setup macros with the hobbit-alerts.cfg file too.  Can
you set up an alias group so that you can send SMS alerts to multiple
cell phones, i.e. say you want to send it out to 5 phones at once?


Thanks,
Taylor


From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid]
Sent: Thursday, April 10, 2008 4:28 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script


HOST=*
  MAIL user-4c45a83f15cb@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS
  #SCRIPT /home/hobbituser/server/ext/smsplus.sh
user-4c45a83f15cb@xymon.invalid DURATION>15m
  #4sms#MAIL user-ede67799c5ea@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick
<user-ccbabb0b3ab0@xymon.invalid> wrote:

Can someone provide a sample script they are using to send out SMS
alerts via hobbit.  If you are using add-on tools to do this please
provide which tools you are using.

Is anyone creating aliases for phone numbers?


Thanks,

Taylor


--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer

-- 
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer
list Taylor Lewick · Fri, 11 Apr 2008 09:43:08 -0500 ·
Thanks, also, the way you use the smsplus.sh script, do you place in
/hobbit/server/ext and add it into the hobbitlaunch.cfg?  Or since its
just being called via alerts, do you not need to place it in
hobbitlaunch.cfg?
quoted from Benjamin P. August

-----Original Message-----
From: Benjamin P. August [mailto:user-e992dd5eb2a5@xymon.invalid] 
Sent: Thursday, April 10, 2008 4:35 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script

Here's what we use. It started out life as smsplus.sh on deadcat, and  
I swapped out one line so it has a more useful subject (because  
BB-style numeric codes are pointless):

----start script----
#!/bin/bash

msg=`echo "${BBALPHAMSG}" | egrep "&yellow|&red"`
msg="\n${msg}"

# CODE:
#=======
# subject="!HB ${ACKCODE}"
subject="!Hobbit ${BBHOSTNAME}"
alert="${BBHOSTSVC} ${BBCOLORLEVEL}"
message="\n${alert}${msg}"

echo -e "${message}" | mail -s "${subject}" $RCPT
----end script----

-- 
--Ben
Benjamin P. August
System Administrator - VPUE
Stanford University


Quoting Josh Luthman <user-4c45a83f15cb@xymon.invalid>:
HOST=*
  MAIL user-4c45a83f15cb@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS
  #SCRIPT /home/hobbituser/server/ext/smsplus.sh
user-5e5f9d502f85@xymon.invalid>15m
  #4sms#MAIL user-ede67799c5ea@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick
<user-ccbabb0b3ab0@xymon.invalid>
wrote:
 Can someone provide a sample script they are using to send out SMS
alerts
via hobbit.  If you are using add-on tools to do this please provide
which
tools you are using.

Is anyone creating aliases for phone numbers?


Thanks,

Taylor

--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer
list Benjamin P. August · Fri, 11 Apr 2008 08:44:05 -0700 ·
Yes, that's what we did.

----from hobbit-alerts.cfg----
$SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh  
[comma-separated list of SMS email addresses] DURATION>6 REPEAT=120  
RECOVERED
----


-- 
--Ben
Benjamin P. August
System Administrator - VPUE
Stanford University


Quoting Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid>:
quoted from Taylor Lewick
I mean, we have a staff of 5 people who I would want to send the alert
too on their cell phones.  Can I create a group alias like IT-NOC that
would have 5 cell phone numbers to alert to?

-----Original Message-----
From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid]
Sent: Thursday, April 10, 2008 9:09 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script

5 lines or an alias?


On 4/10/08, Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid> wrote:
Thanks, I was actually after the smsplus.sh part, hadn't bothered to
check deadcat, I should have done that.  Ben posted the smsplus.sh, so
between the two I think I am good to go.


I believe I can setup macros with the hobbit-alerts.cfg file too.  Can
you set up an alias group so that you can send SMS alerts to multiple
cell phones, i.e. say you want to send it out to 5 phones at once?


Thanks,
Taylor


From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid]
Sent: Thursday, April 10, 2008 4:28 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script


HOST=*
  MAIL user-4c45a83f15cb@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS
  #SCRIPT /home/hobbituser/server/ext/smsplus.sh
user-4c45a83f15cb@xymon.invalid DURATION>15m
  #4sms#MAIL user-ede67799c5ea@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick
<user-ccbabb0b3ab0@xymon.invalid> wrote:

Can someone provide a sample script they are using to send out SMS
alerts via hobbit.  If you are using add-on tools to do this please
provide which tools you are using.

Is anyone creating aliases for phone numbers?


Thanks,

Taylor


--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer

--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer

list Benjamin P. August · Fri, 11 Apr 2008 08:46:43 -0700 ·
It is in $HOBBIT_HOME/server/ext, and it is only called for alerting,  
so no, it does not go into hobbitlaunch.cfg at all.
quoted from Taylor Lewick


-- 
--Ben
Benjamin P. August
System Administrator - VPUE
Stanford University


Quoting Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid>:
Thanks, also, the way you use the smsplus.sh script, do you place in
/hobbit/server/ext and add it into the hobbitlaunch.cfg?  Or since its
just being called via alerts, do you not need to place it in
hobbitlaunch.cfg?

-----Original Message-----
From: Benjamin P. August [mailto:user-e992dd5eb2a5@xymon.invalid]
Sent: Thursday, April 10, 2008 4:35 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script

Here's what we use. It started out life as smsplus.sh on deadcat, and
I swapped out one line so it has a more useful subject (because
BB-style numeric codes are pointless):

----start script----
#!/bin/bash

msg=`echo "${BBALPHAMSG}" | egrep "&yellow|&red"`
msg="\n${msg}"

# CODE:
#=======
# subject="!HB ${ACKCODE}"
subject="!Hobbit ${BBHOSTNAME}"
alert="${BBHOSTSVC} ${BBCOLORLEVEL}"
message="\n${alert}${msg}"

echo -e "${message}" | mail -s "${subject}" $RCPT
----end script----

--
--Ben
Benjamin P. August
System Administrator - VPUE
Stanford University


Quoting Josh Luthman <user-4c45a83f15cb@xymon.invalid>:
HOST=*
  MAIL user-4c45a83f15cb@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS
  #SCRIPT /home/hobbituser/server/ext/smsplus.sh
user-5e5f9d502f85@xymon.invalid>15m
  #4sms#MAIL user-ede67799c5ea@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick
<user-ccbabb0b3ab0@xymon.invalid>
wrote:
 Can someone provide a sample script they are using to send out SMS
alerts
via hobbit.  If you are using add-on tools to do this please provide
which
tools you are using.

Is anyone creating aliases for phone numbers?


Thanks,

Taylor

--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer
list Oliver Grube · Fri, 11 Apr 2008 17:55:52 +0200 ·

Hello,

this is just my opinion and something to thought about...

I have read about SMS alerting here. I think, from a reliability point of
view, this kind of alerting, is not stable enough.
Your designs are based on sending an eMail to an SMS sending system.
A simple question: How do you get alerts for your eMail system?
We have implemented this functionality with a simple modem attached to the
Hobbit system and we dial the SMS provider directly.
I think, that this is a more reliable solution, if you want to do SMS
Alerting.

Another option is to give the important guys Blackberry or similar devices
and let them read the alert via eMail.
Advantage: they can access internal hobbit systems directly and confirm
alerts...

As I said... just some thoughts...

mit freundlichen Grüßen - Best regards
Hälsningar - Met vriendelijke groeten
Sincères salutations

Oliver Grube
EU Security&Controls Manager


             "Benjamin P.                                                  
             August"                                                       
             <baugust at stanford                                          To 
             .edu>                     user-ae9b8668bcde@xymon.invalid                      
                                                                        cc 
             2008-04-11 17:44                                              
                                                                   Subject 
                                       RE: [hobbit] sms alert sample       
             Please respond to         script                              
              user-ae9b8668bcde@xymon.invalid                                               
quoted from Benjamin P. August
                                                                           
                                                                           
Yes, that's what we did.

----from hobbit-alerts.cfg----
$SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh
[comma-separated list of SMS email addresses] DURATION>6 REPEAT=120
RECOVERED
----


--
--Ben
Benjamin P. August
System Administrator - VPUE
Stanford University


Quoting Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid>:
I mean, we have a staff of 5 people who I would want to send the alert
too on their cell phones.  Can I create a group alias like IT-NOC that
would have 5 cell phone numbers to alert to?

-----Original Message-----
From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid]
Sent: Thursday, April 10, 2008 9:09 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script

5 lines or an alias?


On 4/10/08, Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid> wrote:
Thanks, I was actually after the smsplus.sh part, hadn't bothered to
check deadcat, I should have done that.  Ben posted the smsplus.sh, so
between the two I think I am good to go.


I believe I can setup macros with the hobbit-alerts.cfg file too.  Can
you set up an alias group so that you can send SMS alerts to multiple
cell phones, i.e. say you want to send it out to 5 phones at once?


Thanks,
Taylor


From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid]
Sent: Thursday, April 10, 2008 4:28 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script


HOST=*
  MAIL user-4c45a83f15cb@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS
  #SCRIPT /home/hobbituser/server/ext/smsplus.sh
user-4c45a83f15cb@xymon.invalid DURATION>15m
  #4sms#MAIL user-ede67799c5ea@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick
<user-ccbabb0b3ab0@xymon.invalid> wrote:

Can someone provide a sample script they are using to send out SMS
alerts via hobbit.  If you are using add-on tools to do this please
provide which tools you are using.

Is anyone creating aliases for phone numbers?


Thanks,

Taylor


--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer

--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer

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list Benjamin P. August · Fri, 11 Apr 2008 09:21:18 -0700 ·
We don't run the email system, so we can't be alerted for it.

We've found that there is such a thing as "good enough" in this case.

-- 
--Ben
Benjamin P. August
System Administrator - VPUE
Stanford University


Quoting Oliver Grube <user-f10fe95e937b@xymon.invalid>:
quoted from Oliver Grube
Hello,

this is just my opinion and something to thought about...

I have read about SMS alerting here. I think, from a reliability point of
view, this kind of alerting, is not stable enough.
Your designs are based on sending an eMail to an SMS sending system.
A simple question: How do you get alerts for your eMail system?
We have implemented this functionality with a simple modem attached to the
Hobbit system and we dial the SMS provider directly.
I think, that this is a more reliable solution, if you want to do SMS
Alerting.

Another option is to give the important guys Blackberry or similar devices
and let them read the alert via eMail.
Advantage: they can access internal hobbit systems directly and confirm
alerts...

As I said... just some thoughts...

mit freundlichen Grüßen - Best regards
Hälsningar - Met vriendelijke groeten
Sincères salutations

Oliver Grube
EU Security&Controls Manager


             "Benjamin P.
             August"
             <baugust at stanford                                          To
             .edu>                     user-ae9b8668bcde@xymon.invalid
                                                                        cc
             2008-04-11 17:44
                                                                   Subject
                                       RE: [hobbit] sms alert sample
             Please respond to         script
              user-ae9b8668bcde@xymon.invalid


Yes, that's what we did.

----from hobbit-alerts.cfg----
$SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh
[comma-separated list of SMS email addresses] DURATION>6 REPEAT=120
RECOVERED
----


--
--Ben
Benjamin P. August
System Administrator - VPUE
Stanford University


Quoting Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid>:
I mean, we have a staff of 5 people who I would want to send the alert
too on their cell phones.  Can I create a group alias like IT-NOC that
would have 5 cell phone numbers to alert to?

-----Original Message-----
From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid]
Sent: Thursday, April 10, 2008 9:09 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script

5 lines or an alias?


On 4/10/08, Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid> wrote:
Thanks, I was actually after the smsplus.sh part, hadn't bothered to
check deadcat, I should have done that.  Ben posted the smsplus.sh, so
between the two I think I am good to go.


I believe I can setup macros with the hobbit-alerts.cfg file too.  Can
you set up an alias group so that you can send SMS alerts to multiple
cell phones, i.e. say you want to send it out to 5 phones at once?


Thanks,
Taylor


From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid]
Sent: Thursday, April 10, 2008 4:28 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script


HOST=*
  MAIL user-4c45a83f15cb@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS
  #SCRIPT /home/hobbituser/server/ext/smsplus.sh
user-4c45a83f15cb@xymon.invalid DURATION>15m
  #4sms#MAIL user-ede67799c5ea@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick
<user-ccbabb0b3ab0@xymon.invalid> wrote:

Can someone provide a sample script they are using to send out SMS
alerts via hobbit.  If you are using add-on tools to do this please
provide which tools you are using.

Is anyone creating aliases for phone numbers?


Thanks,

Taylor


--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer

--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer

Campbell’s Germany GmbH
Registergericht Luebeck • Reg. Nr. HRB 4082
Geschaeftsfuehrer: Joseph B. Folds III

Geschaeftssitz:
Geniner Strasse 88 - 100
23560   Luebeck
Deutschland

**********************************************************************
This e-mail and any files transmitted with it may contain
confidential information and is intended solely for use by
the individual to whom it is addressed.  If you received
this e-mail in error, please notify the sender, do not
disclose its contents to others and delete it from your
system.

**********************************************************************
list Phil Wild · Sat, 12 Apr 2008 00:21:59 +0800 ·
Hi Oliver,

Have a good read of the man pages around hobbit-alert. You do not need to
involve email when sending messages at all and probably the most reliable
method is with an attached GSM modem. It is much faster than analogue
dialing a messaging provider.

We use two gsm modems attached to two independent hobbit servers in two data
centres connected to two different mobile providers. We have hobbit
monitoring the messaging queues and have failover in place, if a message
fails to get out via one provider after a number of retries, it is
transferred to the other server.

We have also planned to set up a ping test via sms where one modem sms's the
other but it has fallen off the bottom of our todo list as the current
configuration has proven to be very stable...

It would be nice though if the modem hardware was more stable, regular
restarts when they hang (wavenet modems). Can't say other brands are better
and the monitoring and scripting has made them reliable enough so that we
don't need to replace them and start again...

Your carrier may also be able to provide a status message feature where you
receive back an sms once your message has entered the recipients phone
(extra messaging cost and no guarantee they will read it of course but then
that is what escalation is for). I am sure it would be possible to script a
confirmation check and retry on the other network if you really wanted to
guarantee the message got to the phone...

Cheers

Phil

2008/4/11 Oliver Grube <user-f10fe95e937b@xymon.invalid>:
quoted from Benjamin P. August
Hello,

this is just my opinion and something to thought about...

I have read about SMS alerting here. I think, from a reliability point of
view, this kind of alerting, is not stable enough.
Your designs are based on sending an eMail to an SMS sending system.
A simple question: How do you get alerts for your eMail system?
We have implemented this functionality with a simple modem attached to the
Hobbit system and we dial the SMS provider directly.
I think, that this is a more reliable solution, if you want to do SMS
Alerting.

Another option is to give the important guys Blackberry or similar devices
and let them read the alert via eMail.
Advantage: they can access internal hobbit systems directly and confirm
alerts...

As I said... just some thoughts...

mit freundlichen Grüßen - Best regards
Hälsningar - Met vriendelijke groeten
Sincères salutations

Oliver Grube
EU Security&Controls Manager


[image: Inactive hide details for "Benjamin P. August"
<user-e992dd5eb2a5@xymon.invalid>]"Benjamin P. August" <user-e992dd5eb2a5@xymon.invalid>


    *"Benjamin P. August" <user-e992dd5eb2a5@xymon.invalid>*

            2008-04-11 17:44
            Please respond to
            user-ae9b8668bcde@xymon.invalid


To

user-ae9b8668bcde@xymon.invalid
cc
quoted from Benjamin P. August


Subject

RE: [hobbit] sms alert sample script
Yes, that's what we did.

----from hobbit-alerts.cfg----
$SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh
[comma-separated list of SMS email addresses] DURATION>6 REPEAT=120
RECOVERED
----


--
--Ben
Benjamin P. August
System Administrator - VPUE
Stanford University


Quoting Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid>:
I mean, we have a staff of 5 people who I would want to send the alert
too on their cell phones.  Can I create a group alias like IT-NOC that
would have 5 cell phone numbers to alert to?

-----Original Message-----

From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid<user-4c45a83f15cb@xymon.invalid>
quoted from Benjamin P. August
]
Sent: Thursday, April 10, 2008 9:09 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script

5 lines or an alias?


On 4/10/08, Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid> wrote:
Thanks, I was actually after the smsplus.sh part, hadn't bothered to
check deadcat, I should have done that.  Ben posted the smsplus.sh, so
between the two I think I am good to go.


I believe I can setup macros with the hobbit-alerts.cfg file too.  Can
you set up an alias group so that you can send SMS alerts to multiple
cell phones, i.e. say you want to send it out to 5 phones at once?


Thanks,
Taylor


From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid<user-4c45a83f15cb@xymon.invalid>
quoted from Benjamin P. August
]
Sent: Thursday, April 10, 2008 4:28 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script


HOST=*
  MAIL user-4c45a83f15cb@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS
  #SCRIPT /home/hobbituser/server/ext/smsplus.sh
user-4c45a83f15cb@xymon.invalid DURATION>15m
  #4sms#MAIL user-ede67799c5ea@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick
<user-ccbabb0b3ab0@xymon.invalid> wrote:

Can someone provide a sample script they are using to send out SMS
alerts via hobbit.  If you are using add-on tools to do this please
provide which tools you are using.

Is anyone creating aliases for phone numbers?


Thanks,

Taylor


--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer

--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer

 Campbell's Germany GmbH
Registergericht Luebeck • Reg. Nr. HRB 4082
Geschaeftsfuehrer: Joseph B. Folds III

Geschaeftssitz:		
Geniner Strasse 88 - 100
23560   Luebeck
Deutschland

**********************************************************************
This e-mail and any files transmitted with it may contain
confidential information and is intended solely for use by
the individual to whom it is addressed.  If you received
this e-mail in error, please notify the sender, do not
disclose its contents to others and delete it from your
system.

**********************************************************************

list Phil Wild · Sat, 12 Apr 2008 00:26:47 +0800 ·
Hi Oliver,

Whoops! , I just reread your message and understand your comment better now
- when I first read it I didn't realise you were making comment on a
solution where someone was emailing an sms through a mail gateway rather
than an direct sms based soln.

Sorry

Phil

2008/4/12 Phil Wild <user-e365c1418192@xymon.invalid>:
quoted from Phil Wild
Hi Oliver,

Have a good read of the man pages around hobbit-alert. You do not need to
involve email when sending messages at all and probably the most reliable
method is with an attached GSM modem. It is much faster than analogue
dialing a messaging provider.

We use two gsm modems attached to two independent hobbit servers in two
data centres connected to two different mobile providers. We have hobbit
monitoring the messaging queues and have failover in place, if a message
fails to get out via one provider after a number of retries, it is
transferred to the other server.

We have also planned to set up a ping test via sms where one modem sms's
the other but it has fallen off the bottom of our todo list as the current
configuration has proven to be very stable...

It would be nice though if the modem hardware was more stable, regular
restarts when they hang (wavenet modems). Can't say other brands are better
and the monitoring and scripting has made them reliable enough so that we
don't need to replace them and start again...

Your carrier may also be able to provide a status message feature where
you receive back an sms once your message has entered the recipients phone
(extra messaging cost and no guarantee they will read it of course but then
that is what escalation is for). I am sure it would be possible to script a
confirmation check and retry on the other network if you really wanted to
guarantee the message got to the phone...

Cheers

Phil

2008/4/11 Oliver Grube <user-f10fe95e937b@xymon.invalid>:

 Hello,
this is just my opinion and something to thought about...

I have read about SMS alerting here. I think, from a reliability point
of view, this kind of alerting, is not stable enough.
Your designs are based on sending an eMail to an SMS sending system.
A simple question: How do you get alerts for your eMail system?
We have implemented this functionality with a simple modem attached to
the Hobbit system and we dial the SMS provider directly.
I think, that this is a more reliable solution, if you want to do SMS
Alerting.

Another option is to give the important guys Blackberry or similar
devices and let them read the alert via eMail.
Advantage: they can access internal hobbit systems directly and confirm
alerts...

As I said... just some thoughts...

mit freundlichen Grüßen - Best regards
Hälsningar - Met vriendelijke groeten
Sincères salutations

Oliver Grube
EU Security&Controls Manager


[image: Inactive hide details for "Benjamin P. August"
<user-e992dd5eb2a5@xymon.invalid>]"Benjamin P. August" <user-e992dd5eb2a5@xymon.invalid>


    *"Benjamin P. August" <user-e992dd5eb2a5@xymon.invalid>*

            2008-04-11 17:44
            Please respond to
            user-ae9b8668bcde@xymon.invalid


To

user-ae9b8668bcde@xymon.invalid
cc


Subject

RE: [hobbit] sms alert sample script
Yes, that's what we did.

----from hobbit-alerts.cfg----
$SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh
[comma-separated list of SMS email addresses] DURATION>6 REPEAT=120
RECOVERED
----


--
--Ben
Benjamin P. August
System Administrator - VPUE
Stanford University


Quoting Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid>:
I mean, we have a staff of 5 people who I would want to send the alert
too on their cell phones.  Can I create a group alias like IT-NOC that
would have 5 cell phone numbers to alert to?

-----Original Message-----
From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid<user-4c45a83f15cb@xymon.invalid>
]
Sent: Thursday, April 10, 2008 9:09 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script

5 lines or an alias?


On 4/10/08, Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid> wrote:
Thanks, I was actually after the smsplus.sh part, hadn't bothered to
check deadcat, I should have done that.  Ben posted the smsplus.sh,
so
between the two I think I am good to go.


I believe I can setup macros with the hobbit-alerts.cfg file too.
 Can
you set up an alias group so that you can send SMS alerts to multiple
cell phones, i.e. say you want to send it out to 5 phones at once?


Thanks,
Taylor


From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid<user-4c45a83f15cb@xymon.invalid>
]
Sent: Thursday, April 10, 2008 4:28 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script


HOST=*
  MAIL user-4c45a83f15cb@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS
  #SCRIPT /home/hobbituser/server/ext/smsplus.sh
user-4c45a83f15cb@xymon.invalid DURATION>15m
  #4sms#MAIL user-ede67799c5ea@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick
<user-ccbabb0b3ab0@xymon.invalid> wrote:

Can someone provide a sample script they are using to send out SMS
alerts via hobbit.  If you are using add-on tools to do this please
provide which tools you are using.

Is anyone creating aliases for phone numbers?


Thanks,

Taylor


--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer

--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer

 Campbell's Germany GmbH
Registergericht Luebeck • Reg. Nr. HRB 4082
Geschaeftsfuehrer: Joseph B. Folds III

Geschaeftssitz:		
Geniner Strasse 88 - 100
23560   Luebeck
Deutschland

**********************************************************************
This e-mail and any files transmitted with it may contain
confidential information and is intended solely for use by
the individual to whom it is addressed.  If you received
this e-mail in error, please notify the sender, do not
disclose its contents to others and delete it from your
system.

**********************************************************************

-- 

Tel: XXXX XXX XXX
Fax: XXXX XXX XXX
email: user-e365c1418192@xymon.invalid
list Josh Luthman · Fri, 11 Apr 2008 12:38:21 -0400 ·
There are only two and a half of us getting alerts.

The first is a simple email to members of support.  Not very exciting.

Then the two of us that need to be on top of things have Blackberries (or
Blackberrys - not sure since it's a pronoun).  We both check the mobile view
from time to time and of course get the email alerts, but we also send an
email to txt.att.comfor any major issues (server related, backbone related -
none of those customer outages that happen every day).  I can't say I have
ever had a problem with this, but along side that I can't say I get major
outage SMS emails too often.

Josh
quoted from Phil Wild

On Fri, Apr 11, 2008 at 12:26 PM, Phil Wild <user-e365c1418192@xymon.invalid> wrote:
Hi Oliver,

Whoops! , I just reread your message and understand your comment better
now - when I first read it I didn't realise you were making comment on a
solution where someone was emailing an sms through a mail gateway rather
than an direct sms based soln.

Sorry

Phil

2008/4/12 Phil Wild <user-e365c1418192@xymon.invalid>:

Hi Oliver,
Have a good read of the man pages around hobbit-alert. You do not need
to involve email when sending messages at all and probably the most reliable
method is with an attached GSM modem. It is much faster than analogue
dialing a messaging provider.

We use two gsm modems attached to two independent hobbit servers in two
data centres connected to two different mobile providers. We have hobbit
monitoring the messaging queues and have failover in place, if a message
fails to get out via one provider after a number of retries, it is
transferred to the other server.

We have also planned to set up a ping test via sms where one modem sms's
the other but it has fallen off the bottom of our todo list as the current
configuration has proven to be very stable...

It would be nice though if the modem hardware was more stable, regular
restarts when they hang (wavenet modems). Can't say other brands are better
and the monitoring and scripting has made them reliable enough so that we
don't need to replace them and start again...

Your carrier may also be able to provide a status message feature where
you receive back an sms once your message has entered the recipients phone
(extra messaging cost and no guarantee they will read it of course but then
that is what escalation is for). I am sure it would be possible to script a
confirmation check and retry on the other network if you really wanted to
guarantee the message got to the phone...

Cheers

Phil

2008/4/11 Oliver Grube <user-f10fe95e937b@xymon.invalid>:

 Hello,
this is just my opinion and something to thought about...

I have read about SMS alerting here. I think, from a reliability point
of view, this kind of alerting, is not stable enough.
Your designs are based on sending an eMail to an SMS sending system.
A simple question: How do you get alerts for your eMail system?
We have implemented this functionality with a simple modem attached to
the Hobbit system and we dial the SMS provider directly.
I think, that this is a more reliable solution, if you want to do SMS
Alerting.

Another option is to give the important guys Blackberry or similar
devices and let them read the alert via eMail.
Advantage: they can access internal hobbit systems directly and
confirm alerts...

As I said... just some thoughts...

mit freundlichen Grüßen - Best regards
Hälsningar - Met vriendelijke groeten
Sincères salutations

Oliver Grube
EU Security&Controls Manager


[image: Inactive hide details for "Benjamin P. August"
<user-e992dd5eb2a5@xymon.invalid>]"Benjamin P. August" <user-e992dd5eb2a5@xymon.invalid>


    *"Benjamin P. August" <user-e992dd5eb2a5@xymon.invalid>*

            2008-04-11 17:44
            Please respond to
            user-ae9b8668bcde@xymon.invalid


To

user-ae9b8668bcde@xymon.invalid
cc


Subject

RE: [hobbit] sms alert sample script
Yes, that's what we did.

----from hobbit-alerts.cfg----
$SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh
[comma-separated list of SMS email addresses] DURATION>6 REPEAT=120
RECOVERED
----


--
--Ben
Benjamin P. August
System Administrator - VPUE
Stanford University


Quoting Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid>:
I mean, we have a staff of 5 people who I would want to send the
alert
too on their cell phones.  Can I create a group alias like IT-NOC
that
would have 5 cell phone numbers to alert to?

-----Original Message-----
From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid<user-4c45a83f15cb@xymon.invalid>
]
Sent: Thursday, April 10, 2008 9:09 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script

5 lines or an alias?


On 4/10/08, Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid> wrote:
Thanks, I was actually after the smsplus.sh part, hadn't bothered
to
check deadcat, I should have done that.  Ben posted the smsplus.sh,
so
between the two I think I am good to go.


I believe I can setup macros with the hobbit-alerts.cfg file too.
 Can
you set up an alias group so that you can send SMS alerts to
multiple
cell phones, i.e. say you want to send it out to 5 phones at once?


Thanks,
Taylor


From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid<user-4c45a83f15cb@xymon.invalid>
]
Sent: Thursday, April 10, 2008 4:28 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script


HOST=*
  MAIL user-4c45a83f15cb@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS
  #SCRIPT /home/hobbituser/server/ext/smsplus.sh
user-4c45a83f15cb@xymon.invalid DURATION>15m
  #4sms#MAIL user-ede67799c5ea@xymon.invalid COLOR=RED DURATION>15m
REPEAT=60
RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick
<user-ccbabb0b3ab0@xymon.invalid> wrote:

Can someone provide a sample script they are using to send out SMS
alerts via hobbit.  If you are using add-on tools to do this please
provide which tools you are using.

Is anyone creating aliases for phone numbers?


Thanks,

Taylor


--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it,
poorly.
--- Henry Spencer

--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it,
poorly.
--- Henry Spencer

 Campbell's Germany GmbH
Registergericht Luebeck • Reg. Nr. HRB 4082
Geschaeftsfuehrer: Joseph B. Folds III

Geschaeftssitz:		
Geniner Strasse 88 - 100
23560   Luebeck
Deutschland

**********************************************************************
This e-mail and any files transmitted with it may contain
confidential information and is intended solely for use by
the individual to whom it is addressed.  If you received
this e-mail in error, please notify the sender, do not
disclose its contents to others and delete it from your
system.

**********************************************************************

--
Tel: XXXX XXX XXX
Fax: XXXX XXX XXX
email: user-e365c1418192@xymon.invalid

-- 
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer
list Ralph Mitchell · Fri, 11 Apr 2008 11:47:30 -0500 ·
quoted from Phil Wild
On Fri, Apr 11, 2008 at 11:26 AM, Phil Wild <user-e365c1418192@xymon.invalid> wrote:
Hi Oliver,

Whoops! , I just reread your message and understand your comment better
now - when I first read it I didn't realise you were making comment on a
solution where someone was emailing an sms through a mail gateway rather
than an direct sms based soln.

I think your comments are still valid - sending SMS directly from your
Hobbit server would work even if your building services were completely cut
off, provided the machine had at least a couple of minutes runtime on a UPS.

I'm thinking about rolling my own home alarm system, and if I can work it
into the budget for it I may include one of these bad boys:

   http://www.gm862.com/en/products/gsm-gprs.php?p_id=12&p_ac=show&p=4

I can add another phone to my family plan for $10/mo and not have to rely on
the phone/DSL to get alerts out.

Ralph Mitchell
list Gary Baluha · Fri, 11 Apr 2008 13:19:28 -0400 ·
The smsplus script sends SMS-style alerts via email.  Yes, this isn't the
most reliable system (e.g. what if the email system isn't working), but for
us it works.  We have Hobbit paging the oncall people, but we also have an
operations group that monitors the Hobbit webpage 24x7.  In the event that
our email system has failed, we will eventually get called by the operations
group, and so the method we are using is fail-safe.

There shouldn't be any reason why the smsplus script couldn't be modified to
make use of an attached modem, instead of email.  In fact, those without
some sort of fail-safe system _should_ modify the script as appropriate
(unless of course it isn't that critical of an issue).
quoted from Phil Wild

On Fri, Apr 11, 2008 at 12:26 PM, Phil Wild <user-e365c1418192@xymon.invalid> wrote:
Hi Oliver,

Whoops! , I just reread your message and understand your comment better
now - when I first read it I didn't realise you were making comment on a
solution where someone was emailing an sms through a mail gateway rather
than an direct sms based soln.

Sorry

Phil

2008/4/12 Phil Wild <user-e365c1418192@xymon.invalid>:

Hi Oliver,
Have a good read of the man pages around hobbit-alert. You do not need
to involve email when sending messages at all and probably the most reliable
method is with an attached GSM modem. It is much faster than analogue
dialing a messaging provider.

We use two gsm modems attached to two independent hobbit servers in two
data centres connected to two different mobile providers. We have hobbit
monitoring the messaging queues and have failover in place, if a message
fails to get out via one provider after a number of retries, it is
transferred to the other server.

We have also planned to set up a ping test via sms where one modem sms's
the other but it has fallen off the bottom of our todo list as the current
configuration has proven to be very stable...

It would be nice though if the modem hardware was more stable, regular
restarts when they hang (wavenet modems). Can't say other brands are better
and the monitoring and scripting has made them reliable enough so that we
don't need to replace them and start again...

Your carrier may also be able to provide a status message feature where
you receive back an sms once your message has entered the recipients phone
(extra messaging cost and no guarantee they will read it of course but then
that is what escalation is for). I am sure it would be possible to script a
confirmation check and retry on the other network if you really wanted to
guarantee the message got to the phone...

Cheers

Phil

2008/4/11 Oliver Grube <user-f10fe95e937b@xymon.invalid>:

 Hello,
this is just my opinion and something to thought about...

I have read about SMS alerting here. I think, from a reliability point
of view, this kind of alerting, is not stable enough.
Your designs are based on sending an eMail to an SMS sending system.
A simple question: How do you get alerts for your eMail system?
We have implemented this functionality with a simple modem attached to
the Hobbit system and we dial the SMS provider directly.
I think, that this is a more reliable solution, if you want to do SMS
Alerting.

Another option is to give the important guys Blackberry or similar
devices and let them read the alert via eMail.
Advantage: they can access internal hobbit systems directly and
confirm alerts...

As I said... just some thoughts...

mit freundlichen Grüßen - Best regards
Hälsningar - Met vriendelijke groeten
Sincères salutations

Oliver Grube
EU Security&Controls Manager


[image: Inactive hide details for "Benjamin P. August"
<user-e992dd5eb2a5@xymon.invalid>]"Benjamin P. August" <user-e992dd5eb2a5@xymon.invalid>


    *"Benjamin P. August" <user-e992dd5eb2a5@xymon.invalid>*

            2008-04-11 17:44
            Please respond to
            user-ae9b8668bcde@xymon.invalid


To

user-ae9b8668bcde@xymon.invalid
cc


Subject

RE: [hobbit] sms alert sample script
Yes, that's what we did.

----from hobbit-alerts.cfg----
$SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh
[comma-separated list of SMS email addresses] DURATION>6 REPEAT=120
RECOVERED
----


--
--Ben
Benjamin P. August
System Administrator - VPUE
Stanford University


Quoting Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid>:
I mean, we have a staff of 5 people who I would want to send the
alert
too on their cell phones.  Can I create a group alias like IT-NOC
that
would have 5 cell phone numbers to alert to?

-----Original Message-----
From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid<user-4c45a83f15cb@xymon.invalid>
]
Sent: Thursday, April 10, 2008 9:09 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script

5 lines or an alias?


On 4/10/08, Taylor Lewick <user-ccbabb0b3ab0@xymon.invalid> wrote:
Thanks, I was actually after the smsplus.sh part, hadn't bothered
to
check deadcat, I should have done that.  Ben posted the smsplus.sh,
so
between the two I think I am good to go.


I believe I can setup macros with the hobbit-alerts.cfg file too.
 Can
you set up an alias group so that you can send SMS alerts to
multiple
cell phones, i.e. say you want to send it out to 5 phones at once?


Thanks,
Taylor


From: Josh Luthman [mailto:user-4c45a83f15cb@xymon.invalid<user-4c45a83f15cb@xymon.invalid>
]
Sent: Thursday, April 10, 2008 4:28 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] sms alert sample script


HOST=*
  MAIL user-4c45a83f15cb@xymon.invalid COLOR=RED DURATION>15m REPEAT=60
RECOVERED FORMAT=SMS
  #SCRIPT /home/hobbituser/server/ext/smsplus.sh
user-4c45a83f15cb@xymon.invalid DURATION>15m
  #4sms#MAIL user-ede67799c5ea@xymon.invalid COLOR=RED DURATION>15m
REPEAT=60
RECOVERED FORMAT=SMS

This what you're after?

On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick
<user-ccbabb0b3ab0@xymon.invalid> wrote:

Can someone provide a sample script they are using to send out SMS
alerts via hobbit.  If you are using add-on tools to do this please
provide which tools you are using.

Is anyone creating aliases for phone numbers?


Thanks,

Taylor


--
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Those who don't understand UNIX are condemned to reinvent it,
poorly.
--- Henry Spencer

--
Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX

Those who don't understand UNIX are condemned to reinvent it,
poorly.
--- Henry Spencer

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list Oliver Grube · Fri, 11 Apr 2008 23:16:45 +0200 ·

Hi all,

nice to read your opinions here. I just raised some thoughts about sending
perhaps critical alerts via eMail to an external SMS provider... ;-)
Phil, you are totally right... Now, when you say this, I remember, that we
also have reached the age of GSM Modems and no longer relay on the analogue
ones...
I have setup this kind of redundant alerting (like you describe) for a big
Datacenter (with the slow BigBrother) in y2k and at this time, the
analogue/ISDN modems were the best choice.
I also agree to all the arguments raised by all others commenting my eMail.
Sending SMS via eMail might be sufficient enough.
My intention was only to show, that there are reasons why this should not
be accepted as a reliable alerting path.
And, of course, even GSM Networks could fail...
quoted from Gary Baluha

mit freundlichen Grüßen - Best regards
Hälsningar - Met vriendelijke groeten
Sincères salutations

Oliver Grube
EU Security&Controls Manager


             "Phil Wild"                                                   
             <philwild at gmail.c                                             
             om>                                                        To 
                                       user-ae9b8668bcde@xymon.invalid                      
             2008-04-11 18:26                                           cc 
                                                                           
                                                                   Subject 
             Please respond to         Re: [hobbit] sms alert sample       
              user-ae9b8668bcde@xymon.invalid           script - good solution?             
quoted from Gary Baluha
                                                                           
                                                                           
Hi Oliver,

Whoops! , I just reread your message and understand your comment better now
- when I first read it I didn't realise you were making comment on a
solution where someone was emailing an sms through a mail gateway rather
than an direct sms based soln.

Sorry

Phil

2008/4/12 Phil Wild <user-e365c1418192@xymon.invalid>:
      Hi Oliver,

      Have a good read of the man pages around hobbit-alert. You do not
      need to involve email when sending messages at all and probably the
      most reliable method is with an attached GSM modem. It is much faster
      than analogue dialing a messaging provider.

      We use two gsm modems attached to two independent hobbit servers in
      two data centres connected to two different mobile providers. We have
      hobbit monitoring the messaging queues and have failover in place, if
      a message fails to get out via one provider after a number of
      retries, it is transferred to the other server.

      We have also planned to set up a ping test via sms where one modem
      sms's the other but it has fallen off the bottom of our todo list as
      the current configuration has proven to be very stable...

      It would be nice though if the modem hardware was more stable,
      regular restarts when they hang (wavenet modems). Can't say other
      brands are better and the monitoring and scripting has made them
      reliable enough so that we don't need to replace them and start
      again...

      Your carrier may also be able to provide a status message feature
      where you receive back an sms once your message has entered the
      recipients phone (extra messaging cost and no guarantee they will
      read it of course but then that is what escalation is for). I am sure
      it would be possible to script a confirmation check and retry on the
      other network if you really wanted to guarantee the message got to
      the phone...

      Cheers

      Phil

      2008/4/11 Oliver Grube <user-f10fe95e937b@xymon.invalid>:


            Hello,

            this is just my opinion and something to thought about...

            I have read about SMS alerting here. I think, from a
            reliability point of view, this kind of alerting, is not stable
            enough.
            Your designs are based on sending an eMail to an SMS sending
            system.
            A simple question: How do you get alerts for your eMail system?
            We have implemented this functionality with a simple modem
            attached to the Hobbit system and we dial the SMS provider
            directly.
            I think, that this is a more reliable solution, if you want to
            do SMS Alerting.

            Another option is to give the important guys Blackberry or
            similar devices and let them read the alert via eMail.
            Advantage: they can access internal hobbit systems directly and
            confirm alerts...

            As I said... just some thoughts...

            mit freundlichen Grüßen - Best regards
            Hälsningar - Met vriendelijke groeten
            Sincères salutations

            Oliver Grube
            EU Security&Controls Manager


            Inactive hide details for "Benjamin P. August"
            <user-e992dd5eb2a5@xymon.invalid>"Benjamin P. August" <
            user-e992dd5eb2a5@xymon.invalid>


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this e-mail in error, please notify the sender, do not 
disclose its contents to others and delete it from your 
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