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Memory usage BBWIn 0.8

23 messages in this thread

list Ivan Verbeeck · Fri, 25 Aug 2006 16:42:38 +0200 ·
Hello,

Since the release of BBwin 0.8 i installed it on a couple of our Windows
2003 servers as a replacement for the BB Client.
On one of the machines i noticed that the memory usage of the BBWin.exe
process keeps growing. After appr. 2 weeks it was over the 60Mb. I
restarted the service, but after a few days it's back over the 20Mb.
The client checks a few svcs and runs 5 external tests (compiled perl
scripts). Any idea what can cause the problem?

Regards,
Ivan
list Rich Smrcina · Fri, 25 Aug 2006 09:46:19 -0500 ·
Is it possible to temporarily remove the perl tests to eliminate it (or 
pin it) as the culprit?
quoted from Ivan Verbeeck

Ivan Verbeeck wrote:
Hello,

Since the release of BBwin 0.8 i installed it on a couple of our Windows
2003 servers as a replacement for the BB Client.
On one of the machines i noticed that the memory usage of the BBWin.exe
process keeps growing. After appr. 2 weeks it was over the 60Mb. I
restarted the service, but after a few days it's back over the 20Mb.
The client checks a few svcs and runs 5 external tests (compiled perl
scripts). Any idea what can cause the problem?

Regards,
Ivan
 
-- 

Rich Smrcina
VM Assist, Inc.
Phone: XXX-XXX-XXXX
Ans Service:  XXX-XXX-XXXX
user-61add9955ef9@xymon.invalid

Catch the WAVV!  http://www.wavv.org
WAVV 2007 - Green Bay, WI - May 18-22, 2007
list Etienne Grignon · Fri, 25 Aug 2006 17:34:28 +0200 ·
Hello Ivan,

2006/8/25, Ivan Verbeeck <user-5c6357abd073@xymon.invalid>:
quoted from Rich Smrcina
Hello,

Since the release of BBwin 0.8 i installed it on a couple of our Windows
2003 servers as a replacement for the BB Client.
On one of the machines i noticed that the memory usage of the BBWin.exe
process keeps growing. After appr. 2 weeks it was over the 60Mb. I
restarted the service, but after a few days it's back over the 20Mb.
The client checks a few svcs and runs 5 external tests (compiled perl
scripts). Any idea what can cause the problem?
Your mail worry me a little bit ...

Could you check that this server is well installed with BBWin 0.8 ?
there were a memory leak on the older BBWin releases but BBWin 0.8
should be ok.

Could you post your BBWin.cfg file and tell me what Windows version
are you using ?

Sometimes BBWin may need more memory when a lot of events logs are
send to the hobbit server.

On my test servers, I run BBWin with a timer of 5 seconds (so it
simulates many weeks of monitoring with a few days) for each agent so
I can check if memory is growing. It never goes over 7 Mb.

As Rich said, me be try some times to run without the perl externals
even if it should never take memory in the BBWin process itselft.

Regards,

-- 
Etienne GRIGNON
list Ivan Verbeeck · Fri, 25 Aug 2006 19:24:38 +0200 ·
I just removed the external tests from BBWin and restarted the service.
After a day or two i will see if this helps. 
The config file as it was before i removed the external tests is as
follow : (the names of the svsc are not the real names)

<?xml version="1.0" encoding="utf-8" ?>
<configuration>
<bbwin>
<setting name="timer" value="300" />
<setting name="bbdisplay" value="hobbit:1984" />
<setting name="usepager" value="true" />
<setting name="bbpager" value="hobbit:1984" />
<setting name="pagerlevels" value="red purple" />
<load name="cpu" value="cpu.dll" />
<load name="disk" value="disk.dll" />
<load name="externals" value="externals.dll" />
<load name="procs" value="procs.dll" />
<load name="memory" value="memory.dll" />
<load name="msgs" value="msgs.dll" />
<load name="stats" value="stats.dll" />
<load name="svcs" value="svcs.dll" />
<load name="uptime" value="uptime.dll" />
<setting name="loglevel" value="0" />
<setting name="logpath" value="C:\BBWin.log" />
</bbwin>
<cpu>
<setting name="default" warnlevel="80%" paniclevel="95%" />
</cpu>
<disk>
<setting name="default" warnlevel="90%" paniclevel="95%" />
</disk>
<externals>
<setting name="logstimer" value="60" />
<load value="c:\program files\BBWin\ext\external1.exe" timer="300" />
<load value="c:\program files\BBWin\ext\external2.exe" timer="300" />
<load value="c:\program files\BBWin\ext\external3.exe" timer="300" />
<load value="c:\program files\BBWin\ext\external4.exe" timer="300" />
<load value="c:\program files\BBWin\ext\external5.exe" timer="300" />
</externals>
<memory>
<setting name="physical" warnlevel="95%" paniclevel="98%" />
<setting name="page" warnlevel="80%" paniclevel="90%" />
</memory>
<msgs>
<setting name="alwaysgreen" value="true" />
<setting name="summary" value="true" />
<match logfile="sys" type="err" alarmcolor="red"  />
<match logfile="sys" type="warn" alarmcolor="yellow"  />
<match logfile="app" type="err" alarmcolor="red"  />
<match logfile="app" type="warn" alarmcolor="yellow"  />

<!-- Ignore rules -->
</msgs>
<procs>
</procs>
<svcs>
<setting name="alwaysgreen" value="false" />
<setting name="alarmcolor" value="yellow" />
<setting name="autoreset" value="false" />
<setting name="SERVICE1" value="=started" autoreset="false"
alarmcolor="red" />
<setting name="SERVICE2" value="=started" autoreset="false"
alarmcolor="red" />
<setting name="SERVICE3" value="=started" autoreset="false"
alarmcolor="red" />
<setting name="SERVICE4" value="=started" autoreset="false"
alarmcolor="red" />
<setting name="SERVICE5" value="=started" autoreset="false"
alarmcolor="red" />
<setting name="SERVICE6" value="=started" autoreset="false"
alarmcolor="red" />
<setting name="SERVICE7" value="=started" autoreset="false"
alarmcolor="red" />
</svcs>
<uptime>
<setting name="delay" value="60m" />
<setting name="alarmcolor" value="yellow" />
</uptime>
</configuration> 

Regards,
Ivan
quoted from Etienne Grignon

-----Original Message-----
From: Etienne Grignon [mailto:user-87c74c1037a4@xymon.invalid] 
Sent: vrijdag 25 augustus 2006 17:34
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Memory usage BBWIn 0.8

Hello Ivan,

2006/8/25, Ivan Verbeeck <user-5c6357abd073@xymon.invalid>:
Hello,

Since the release of BBwin 0.8 i installed it on a couple of our 
Windows
2003 servers as a replacement for the BB Client.
On one of the machines i noticed that the memory usage of the 
BBWin.exe process keeps growing. After appr. 2 weeks it was over the 
60Mb. I restarted the service, but after a few days it's back over the
20Mb.
The client checks a few svcs and runs 5 external tests (compiled perl 
scripts). Any idea what can cause the problem?
Your mail worry me a little bit ...

Could you check that this server is well installed with BBWin 0.8 ?
there were a memory leak on the older BBWin releases but BBWin 0.8
should be ok.

Could you post your BBWin.cfg file and tell me what Windows version are
you using ?

Sometimes BBWin may need more memory when a lot of events logs are send
to the hobbit server.

On my test servers, I run BBWin with a timer of 5 seconds (so it
simulates many weeks of monitoring with a few days) for each agent so I
can check if memory is growing. It never goes over 7 Mb.

As Rich said, me be try some times to run without the perl externals
even if it should never take memory in the BBWin process itselft.

Regards,

--
Etienne GRIGNON
list Ivan Verbeeck · Mon, 28 Aug 2006 08:10:01 +0200 ·
Hello,

I just checked the memory use of BBwin after appr. 60hours without any
external tests and its now > 14Mb. I also checked all the .ddl versions
and there all 0.8.0 or 0.8.1. (seems normal because it was the first
release on that machine). 
Now i'm gone stop the service, remove all files and reinstall the
package, maybe there was something with the installation.
quoted from Ivan Verbeeck

Regards,
Ivan    

-----Original Message-----
From: Etienne Grignon [mailto:user-87c74c1037a4@xymon.invalid] 
Sent: vrijdag 25 augustus 2006 17:34
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Memory usage BBWIn 0.8

Hello Ivan,

2006/8/25, Ivan Verbeeck <user-5c6357abd073@xymon.invalid>:
Hello,

Since the release of BBwin 0.8 i installed it on a couple of our 
Windows
2003 servers as a replacement for the BB Client.
On one of the machines i noticed that the memory usage of the 
BBWin.exe process keeps growing. After appr. 2 weeks it was over the 
60Mb. I restarted the service, but after a few days it's back over the
20Mb.
The client checks a few svcs and runs 5 external tests (compiled perl 
scripts). Any idea what can cause the problem?
Your mail worry me a little bit ...

Could you check that this server is well installed with BBWin 0.8 ?
there were a memory leak on the older BBWin releases but BBWin 0.8
should be ok.

Could you post your BBWin.cfg file and tell me what Windows version are
you using ?

Sometimes BBWin may need more memory when a lot of events logs are send
to the hobbit server.

On my test servers, I run BBWin with a timer of 5 seconds (so it
simulates many weeks of monitoring with a few days) for each agent so I
can check if memory is growing. It never goes over 7 Mb.

As Rich said, me be try some times to run without the perl externals
even if it should never take memory in the BBWin process itselft.

Regards,

--
Etienne GRIGNON
list Etienne Grignon · Mon, 28 Aug 2006 12:02:06 +0200 ·
Hello,

2006/8/28, Ivan Verbeeck <user-5c6357abd073@xymon.invalid>:
quoted from Ivan Verbeeck
Hello,

I just checked the memory use of BBwin after appr. 60hours without any
external tests and its now > 14Mb. I also checked all the .ddl versions
and there all 0.8.0 or 0.8.1. (seems normal because it was the first
release on that machine).
Now i'm gone stop the service, remove all files and reinstall the
package, maybe there was something with the installation.
I'm not sure it will help to reinstall but you can try.

Could you tell me what Windows are you using ? its language, its
Service Pack level.
What type of servers is it ? web ? database ?
Is there some antivirus or others monitoring software installed ?


What you can try if you have some times :

1) turn timer to 5s in BBWin.cfg
2) remove all load directives from BBWin.cfg
3) start the BBWin service, check the bbwin memory growth
4) add each bbwin load directive one by one and wait some times
between each add so you will be able to detect which agent is taking
memory

I know it's not very elegant but it is the easiest way to determine
where is the problem.
Regards,

-- 
Etienne GRIGNON
list Ivan Verbeeck · Mon, 28 Aug 2006 13:54:07 +0200 ·
Etienne,

The server is a Windows 2003 server with SP1(Standard Edition -
english). It's used as an application server with specific software(no
webserver,no database) and there is no other monitoring tool or
antivirus installed.
I figured out the module that is the cause the problem and its the
msgs.dll. If i remove that line from the the config the memory usages
seems normal.
The size of the event log is 58Mb (5days), with quite a lot of activity
in the application log.
quoted from Etienne Grignon

Regards,
Ivan
 

-----Original Message-----
From: Etienne Grignon [mailto:user-87c74c1037a4@xymon.invalid] 
Sent: maandag 28 augustus 2006 12:02
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Memory usage BBWIn 0.8

Hello,

2006/8/28, Ivan Verbeeck <user-5c6357abd073@xymon.invalid>:
Hello,

I just checked the memory use of BBwin after appr. 60hours without any
external tests and its now > 14Mb. I also checked all the .ddl 
versions and there all 0.8.0 or 0.8.1. (seems normal because it was 
the first release on that machine).
Now i'm gone stop the service, remove all files and reinstall the 
package, maybe there was something with the installation.
I'm not sure it will help to reinstall but you can try.

Could you tell me what Windows are you using ? its language, its Service
Pack level.
What type of servers is it ? web ? database ?
Is there some antivirus or others monitoring software installed ?


What you can try if you have some times :

1) turn timer to 5s in BBWin.cfg
2) remove all load directives from BBWin.cfg
3) start the BBWin service, check the bbwin memory growth
4) add each bbwin load directive one by one and wait some times between
each add so you will be able to detect which agent is taking memory

I know it's not very elegant but it is the easiest way to determine
where is the problem.
Regards,

--
Etienne GRIGNON
list Etienne Grignon · Mon, 28 Aug 2006 16:53:21 +0200 ·
Hello again,

2006/8/28, Ivan Verbeeck <user-5c6357abd073@xymon.invalid>:
quoted from Ivan Verbeeck
Etienne,

The server is a Windows 2003 server with SP1(Standard Edition -
english). It's used as an application server with specific software(no
webserver,no database) and there is no other monitoring tool or
antivirus installed.
I figured out the module that is the cause the problem and its the
msgs.dll. If i remove that line from the the config the memory usages
seems normal.
The size of the event log is 58Mb (5days), with quite a lot of activity
in the application log.
Thank you for the mail, It is a nice information. Now, you can try to
reduce the time of the events matched. Default is 30 minutes. You may
try to reduce to 10 minutes by adding this to the msgs section :

<setting name="delay" value="10m" />

Also could you give me the summary of your msgs column ?
Summary:

Events Analyzed:
Events Matched:
Events Ignored:

Is it just information events or is it error or warning events ?
Are the description fields long or not ?

Regards,

-- 
Etienne GRIGNON
list Ivan Verbeeck · Tue, 29 Aug 2006 08:56:57 +0200 ·
Etienne,

After i changed the time to 10min, the memory used by BBWin is still
growing, but not as fast as before. The event logs contains both
information events and warning events. The stats for the 10m: Events Analyzed:    303 (1123 for 30m)
Events Matched:     101 (404 fof 30m)
Events Ignored:       0 
The description fields of most of the events are about 200 chars long.
quoted from Etienne Grignon

Regards,
Ivan

-----Original Message-----
From: Etienne Grignon [mailto:user-87c74c1037a4@xymon.invalid] Sent: maandag 28 augustus 2006 16:53
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Memory usage BBWIn 0.8

Hello again,

2006/8/28, Ivan Verbeeck <user-5c6357abd073@xymon.invalid>:
Etienne,

The server is a Windows 2003 server with SP1(Standard Edition - english). It's used as an application server with specific software(no
webserver,no database) and there is no other monitoring tool or antivirus installed.
I figured out the module that is the cause the problem and its the msgs.dll. If i remove that line from the the config the memory usages seems normal.
The size of the event log is 58Mb (5days), with quite a lot of activity in the application log.
Thank you for the mail, It is a nice information. Now, you can try to
reduce the time of the events matched. Default is 30 minutes. You may
try to reduce to 10 minutes by adding this to the msgs section :

<setting name="delay" value="10m" />

Also could you give me the summary of your msgs column ?
Summary:

Events Analyzed:
Events Matched:
Events Ignored:

Is it just information events or is it error or warning events ?
Are the description fields long or not ?

Regards,

--
Etienne GRIGNON
list Etienne Grignon · Wed, 30 Aug 2006 12:44:49 +0200 ·
Hi Ivan,

2006/8/29, Ivan Verbeeck <user-5c6357abd073@xymon.invalid>:
quoted from Ivan Verbeeck
Etienne,

After i changed the time to 10min, the memory used by BBWin is still
growing, but not as fast as before. The event logs contains both
information events and warning events. The stats for the 10m:
Events Analyzed:    303 (1123 for 30m)
Events Matched:     101 (404 fof 30m)
Events Ignored:       0

The description fields of most of the events are about 200 chars long.
I'm actually doing some tests and investigations with what you said.
I'm testing BBWin with a delay on 200 days for msgs (it represents
274330 events so it is a nice test), and the memory seems to grow
indeed ...

For the moment and for this server, you should remove the msgs agent
load directive in BBWin.cfg until I find out the solution.

Regards,

-- 
Etienne GRIGNON
list Jason Chambers · Wed, 30 Aug 2006 11:42:45 -0400 ·
Does restarting the BBWin service alleviate the memory hog? Might be
worthwhile to schedule a restart of the service weekly.


Just an idea...

Jason Chambers
IT Helpdesk Support
Geosoft Inc.
XX Richmond St. West - 8th Floor
Toronto, Ontario, Canada
M5H 2C9
Tel: XXX-XXX-XXXX x344
Fax: XXX-XXX-XXXX
www.geosoft.com
quoted from Etienne Grignon
 
 
-----Original Message-----
From: Etienne Grignon [mailto:user-87c74c1037a4@xymon.invalid] 
Sent: Wednesday, August 30, 2006 6:45 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Memory usage BBWIn 0.8

Hi Ivan,

2006/8/29, Ivan Verbeeck <user-5c6357abd073@xymon.invalid>:
Etienne,

After i changed the time to 10min, the memory used by BBWin is still 
growing, but not as fast as before. The event logs contains both 
information events and warning events. The stats for the 10m:
Events Analyzed:    303 (1123 for 30m)
Events Matched:     101 (404 fof 30m)
Events Ignored:       0

The description fields of most of the events are about 200 chars long.
I'm actually doing some tests and investigations with what you said.
I'm testing BBWin with a delay on 200 days for msgs (it represents
274330 events so it is a nice test), and the memory seems to grow indeed
...

For the moment and for this server, you should remove the msgs agent
load directive in BBWin.cfg until I find out the solution.

Regards,

--
Etienne GRIGNON
list Ivan Verbeeck · Thu, 31 Aug 2006 09:19:41 +0200 ·
Etienne,

I'll fix it that way. 
Thanx for your time!
quoted from Jason Chambers

Regards,
Ivan 

-----Original Message-----
From: Etienne Grignon [mailto:user-87c74c1037a4@xymon.invalid] 
Sent: woensdag 30 augustus 2006 12:45
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Memory usage BBWIn 0.8

Hi Ivan,

2006/8/29, Ivan Verbeeck <user-5c6357abd073@xymon.invalid>:
Etienne,

After i changed the time to 10min, the memory used by BBWin is still 
growing, but not as fast as before. The event logs contains both 
information events and warning events. The stats for the 10m:
Events Analyzed:    303 (1123 for 30m)
Events Matched:     101 (404 fof 30m)
Events Ignored:       0

The description fields of most of the events are about 200 chars long.
I'm actually doing some tests and investigations with what you said.
I'm testing BBWin with a delay on 200 days for msgs (it represents
274330 events so it is a nice test), and the memory seems to grow indeed
...

For the moment and for this server, you should remove the msgs agent
load directive in BBWin.cfg until I find out the solution.

Regards,

--
Etienne GRIGNON
list Etienne Grignon · Thu, 31 Aug 2006 15:14:31 +0200 ·
Ivan,

2006/8/31, Ivan Verbeeck <user-5c6357abd073@xymon.invalid>:
Etienne,

I'll fix it that way.
Thanx for your time!
Good news, finally, I found the bug... There were a bad initialization
in the msgs agent in the function which build the description field.
So, there were always 32 bytes which were going into the sky for each
matched event :-)

I build a new version of msgs which fix the problem.

You may download the new version of the msgs agent from :
http://bbwin.sourceforge.net/download/msgs.zip

To install it :
- stop bbwin service
- unzip the msgs.zip file and overwrite the old msgs.dll
- start bbwin service

Then the memory should be ok.

Anyway, the fix will be included into BBWin 0.9.

So, you won't have to schedule an automatic restart of the BBWin which
was for me very offensive :-)

Thank you very much for your report,

I also have to thank the company codework for their great profiler and
memory leak software called GlowCode.

Best regards,

-- 
Etienne GRIGNON
list Frédéric Mangeant · Thu, 31 Aug 2006 15:49:08 +0200 ·
Le 31/08/2006 15:14, Etienne Grignon a écrit :
[...]

Anyway, the fix will be included into BBWin 0.9.

Hi Etienne

do you have an ETA for BBWin 0.9 ?

-- 

Frédéric Mangeant

Steria EDC Sophia-Antipolis
list Jason Chambers · Thu, 31 Aug 2006 12:03:04 -0400 ·
:o

It was just a suggestion for a temporary work around until a fix is
found! 

For shame if I brought insult to injury of the developer of the beloved
BBWin 
quoted from Etienne Grignon

Jason Chambers
IT Helpdesk Support
Geosoft Inc.
XX Richmond St. West - 8th Floor
Toronto, Ontario, Canada
M5H 2C9
Tel: XXX-XXX-XXXX x344
Fax: XXX-XXX-XXXX
www.geosoft.com
 
 
-----Original Message-----
From: Etienne Grignon [mailto:user-87c74c1037a4@xymon.invalid] 
Sent: Thursday, August 31, 2006 9:15 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Memory usage BBWIn 0.8

Ivan,

2006/8/31, Ivan Verbeeck <user-5c6357abd073@xymon.invalid>:
Etienne,

I'll fix it that way.
Thanx for your time!
Good news, finally, I found the bug... There were a bad initialization
in the msgs agent in the function which build the description field.
So, there were always 32 bytes which were going into the sky for each
matched event :-)

I build a new version of msgs which fix the problem.

You may download the new version of the msgs agent from :
http://bbwin.sourceforge.net/download/msgs.zip

To install it :
- stop bbwin service
- unzip the msgs.zip file and overwrite the old msgs.dll
- start bbwin service

Then the memory should be ok.

Anyway, the fix will be included into BBWin 0.9.

So, you won't have to schedule an automatic restart of the BBWin which
was for me very offensive :-)

Thank you very much for your report,

I also have to thank the company codework for their great profiler and
memory leak software called GlowCode.

Best regards,

--
Etienne GRIGNON
list Jason Chambers · Thu, 31 Aug 2006 13:57:53 -0400 ·
This patch does not seem to work properly on Windows 2000 Server. The
client will not print off any event log messages to the server, and
shutting down the BBWin service fails all the time after applying the
updated file.
quoted from Jason Chambers

Jason Chambers
IT Helpdesk Support
Geosoft Inc.
XX Richmond St. West - 8th Floor
Toronto, Ontario, Canada
M5H 2C9
Tel: XXX-XXX-XXXX x344
Fax: XXX-XXX-XXXX
www.geosoft.com
 
 
-----Original Message-----
From: Etienne Grignon [mailto:user-87c74c1037a4@xymon.invalid] 
Sent: Thursday, August 31, 2006 9:15 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Memory usage BBWIn 0.8

Ivan,

2006/8/31, Ivan Verbeeck <user-5c6357abd073@xymon.invalid>:
Etienne,

I'll fix it that way.
Thanx for your time!
Good news, finally, I found the bug... There were a bad initialization
in the msgs agent in the function which build the description field.
So, there were always 32 bytes which were going into the sky for each
matched event :-)

I build a new version of msgs which fix the problem.

You may download the new version of the msgs agent from :
http://bbwin.sourceforge.net/download/msgs.zip

To install it :
- stop bbwin service
- unzip the msgs.zip file and overwrite the old msgs.dll
- start bbwin service

Then the memory should be ok.

Anyway, the fix will be included into BBWin 0.9.

So, you won't have to schedule an automatic restart of the BBWin which
was for me very offensive :-)

Thank you very much for your report,

I also have to thank the company codework for their great profiler and
memory leak software called GlowCode.

Best regards,

-- 
Etienne GRIGNON
list Jason Chambers · Thu, 31 Aug 2006 16:18:47 -0400 ·
Never mind! I found out that this was a server that was still running
BBWin 0.7 for some reason. Must have been skipped when performing the
mass upgrade. Its functioning properly now.
quoted from Jason Chambers

Jason Chambers
IT Helpdesk Support
Geosoft Inc.
XX Richmond St. West - 8th Floor
Toronto, Ontario, Canada
M5H 2C9
Tel: XXX-XXX-XXXX x344
Fax: XXX-XXX-XXXX
www.geosoft.com
 
 
-----Original Message-----
From: Jason Chambers [mailto:user-3fa671c0a30d@xymon.invalid] 
Sent: Thursday, August 31, 2006 1:58 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: RE: [hobbit] Memory usage BBWIn 0.8

This patch does not seem to work properly on Windows 2000 Server. The
client will not print off any event log messages to the server, and
shutting down the BBWin service fails all the time after applying the
updated file.

Jason Chambers
IT Helpdesk Support
Geosoft Inc.
XX Richmond St. West - 8th Floor
Toronto, Ontario, Canada
M5H 2C9
Tel: XXX-XXX-XXXX x344
Fax: XXX-XXX-XXXX
www.geosoft.com
 
 
-----Original Message-----
From: Etienne Grignon [mailto:user-87c74c1037a4@xymon.invalid]
Sent: Thursday, August 31, 2006 9:15 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Memory usage BBWIn 0.8

Ivan,

2006/8/31, Ivan Verbeeck <user-5c6357abd073@xymon.invalid>:
Etienne,

I'll fix it that way.
Thanx for your time!
Good news, finally, I found the bug... There were a bad initialization
in the msgs agent in the function which build the description field.
So, there were always 32 bytes which were going into the sky for each
matched event :-)

I build a new version of msgs which fix the problem.

You may download the new version of the msgs agent from :
http://bbwin.sourceforge.net/download/msgs.zip

To install it :
- stop bbwin service
- unzip the msgs.zip file and overwrite the old msgs.dll
- start bbwin service

Then the memory should be ok.

Anyway, the fix will be included into BBWin 0.9.

So, you won't have to schedule an automatic restart of the BBWin which
was for me very offensive :-)

Thank you very much for your report,

I also have to thank the company codework for their great profiler and
memory leak software called GlowCode.

Best regards,

--
Etienne GRIGNON
list Etienne Grignon · Thu, 31 Aug 2006 22:40:42 +0200 ·
Hello Jason,

2006/8/31, Jason Chambers <user-3fa671c0a30d@xymon.invalid>:
quoted from Jason Chambers
Never mind! I found out that this was a server that was still running
BBWin 0.7 for some reason. Must have been skipped when performing the
mass upgrade. Its functioning properly now.

Indeed, putting DDL from BBWin 08 to BBWin 0.7 doesn't work since the
BBWin agent API is not yet totally fixed until beta release.

Just for curiosity, how many servers are you running with BBWin and
what types of Windows ?

Regards,


-- 
Etienne GRIGNON
list Etienne Grignon · Thu, 31 Aug 2006 23:27:16 +0200 ·
Hello Frédéric,


2006/8/31, Frédéric Mangeant <user-b6ea1d850181@xymon.invalid>:
quoted from Etienne Grignon
Le 31/08/2006 15:14, Etienne Grignon a écrit :
[...]

Anyway, the fix will be included into BBWin 0.9.
It will be released before the end of September.

I know it's not soon, I apologized. I'm still trying to be a faster coder :-)

Regards,

-- 
Etienne GRIGNON
list Jason Chambers · Fri, 1 Sep 2006 08:18:44 -0400 ·
Right now we are running BBWin on 10 Windows Servers on Windows 2000
Server, Windows XP and Windows 2003 Standard Edition.
quoted from Etienne Grignon

Jason Chambers
IT Helpdesk Support
Geosoft Inc.
XX Richmond St. West - 8th Floor
Toronto, Ontario, Canada
M5H 2C9
Tel: XXX-XXX-XXXX x344
Fax: XXX-XXX-XXXX
www.geosoft.com
  -----Original Message-----
From: Etienne Grignon [mailto:user-87c74c1037a4@xymon.invalid] Sent: Thursday, August 31, 2006 4:41 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Memory usage BBWIn 0.8

Hello Jason,

2006/8/31, Jason Chambers <user-3fa671c0a30d@xymon.invalid>:
Never mind! I found out that this was a server that was still running BBWin 0.7 for some reason. Must have been skipped when performing the mass upgrade. Its functioning properly now.

Indeed, putting DDL from BBWin 08 to BBWin 0.7 doesn't work since the
BBWin agent API is not yet totally fixed until beta release.

Just for curiosity, how many servers are you running with BBWin and what
types of Windows ?

Regards,


--
Etienne GRIGNON
list Frédéric Mangeant · Fri, 01 Sep 2006 16:25:02 +0200 ·
quoted from Etienne Grignon
Le 31/08/2006 23:27, Etienne Grignon a écrit :
It will be released before the end of September.

I know it's not soon, I apologized. I'm still trying to be a faster 
coder :-)

Do you think 0.9 will support the "server side" thresolds of the Hobbit 
server ?

Anyway, thanks for your work !

-- 

Frédéric Mangeant

Steria EDC Sophia-Antipolis
list Jason Chambers · Fri, 27 Oct 2006 10:06:00 -0400 ·
You're a month late!  (smirk)
quoted from Jason Chambers

Jason Chambers
IT Helpdesk Support
Geosoft Inc.
XX Richmond St. West - 8th Floor
Toronto, Ontario, Canada
M5H 2C9
Tel: XXX-XXX-XXXX x344
Fax: XXX-XXX-XXXX
www.geosoft.com
 
 
-----Original Message-----
From: Etienne Grignon [mailto:user-87c74c1037a4@xymon.invalid] 
Sent: Thursday, August 31, 2006 5:27 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Memory usage BBWIn 0.8

Hello Frédéric,


2006/8/31, Frédéric Mangeant <user-b6ea1d850181@xymon.invalid>:
Le 31/08/2006 15:14, Etienne Grignon a écrit :
[...]

Anyway, the fix will be included into BBWin 0.9.
It will be released before the end of September.

I know it's not soon, I apologized. I'm still trying to be a faster coder :-)

Regards,

-- 
Etienne GRIGNON
list Jason Altrincham Jones · Fri, 27 Oct 2006 15:24:29 +0100 ·
So will 0.9 include a localised configuration like hobbit? (I know this
isn't strictly hobbit related but it would still be nice to know)

Jason.