4.2 - Critical systems ACK? 🔗 link

I think I understand mostly how KN Editor is designed to work.

Search button seems to only work for exact hostname matches.
Next button goes to next record.
Host: hostname.  Example web1
Status: conn, disk, etc.
Resolver group: Is which group or person to contact to resolve problem.
Host is MANAGED: days and hours rule applies.
Host becomes MANAGED: Date to start monitoring
Host becomes UN-MANAGED: Date to end monitoring
Instruction: Is a note for any kind of special instructions to follow.
Clones of this host: Add hosts with the same requirements as defined
above. Example web2 could be a clone of web1.

Current Critical Systems page is obvious.


The thing I just noticed. When I ACK a something on the Critical Systems 
page it shows a check mark, but the bb and bb2 pages don't show a check 
mark. Is this by design or a bug?

John

On Fri, Apr 07, 2006 at 09:58:09AM -0400, John Glowacki wrote:

Right on the dot. Either you're a genius, or I managed to get that
editor window made almost self-explanatory :-) Or something in between.

Not sure, actually. I would be most inclined to call it a bug. But the
idea is that there may be several people who acknowledge a problem - one
group (the 24x7 monitoring operators) acknowledge it on the Critical
Systems page, but that won't stop the alert pages from being sent. The
techs can acknowledge it once they start working on the problem. Senior
management may acknowledge it to show that they are on top of the
problem. So at what level should it show up as "acknowleged" ?

(Note that this isn't implemented yet, but the ack from the critical
systems page is the beginning of it).

I think I'll just settle for the "any ack counts" philosophy, and then
it is a bug.


Regards,
Henrik

Hello,

is there a way to send hobbit's alerts to a jabber's client ? I've done a 
script but it doesn't seem to work ("Cannot connect( )") and I don't know 
why ! So, I will try to use rss and forward the threads to jabber via 
rrs2jabber. If someone got a working script or a better idea, you're 
welcome !

Thomas

Here is my perl script alertjabber.pl. You can use it by adding the 
following line to hobbit-alerts.cfg :

SCRIPT /Soft/HOBBIT-4.1.2p1/server/bin/alertjabber.pl 
user-c3c0ff5b653d@xymon.invalid REPEAT=10

#!/usr/bin/perl
#
#######################################################
#
# Author Thomas Seglard
# Created from various code examples found on the web
# Feel free to use or modify as needed to suit your needs
# Description :
# Get hobbit's variables and send them to jabber's server
#
#######################################################

use strict;
use Net::Jabber qw(Client) ;
use Net::Jabber qw(Message) ;
use Net::Jabber qw(Protocol) ;
use Net::Jabber qw(Presence) ;

use constant SERVER    => 'myjabber.server.org';
use constant PORT      => 5222;
use constant USER      => 'hobbit';
use constant PASSWORD  => 'hobbit';
use constant RESOURCE  => 'Psi';
use constant MAXWAIT   => 2 ;
my $MSG  = $ENV{'BBALPHAMSG'};
my $DST  = $ENV{'RCPT'};
my $HST  = $ENV{'BBHOSTSVC'};

my $connection = Net::Jabber::Client->new();
$connection->Connect( "hostname" => SERVER,"port" => PORT )  or die
"Cannot connect ($!)\n";

my @result = $connection->AuthSend( "username" => USER,"password" =>
PASSWORD,"resource" => RESOURCE );
if ($result[0] ne "ok") {
 die "Ident/Auth with server failed: $result[0] - $result[1]\n";
}
my $message = Net::Jabber::Message->new();
 $message->SetMessage( "to"                 => $DST,
                         "subject"      => "Alerte $HST",
                         "type"         => "chat",
                         "body"         => $MSG);

   $connection->Send($message);
   sleep(MAXWAIT);
$connection->Disconnect();
exit;

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*****

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Henrik Stoerner wrote:

I would rater vote in the favor of Status being renamed to test as I read the Status as red/yellow... and not on which test the record is for.Could be that I am a first time user of the NK pages. Is it not possible to have all tests for a particular host on the NK page without having to do all tests one by one in the editor ? The obvious answer is yes, but is it to leave it blank or put a * in the field.
/thomas

From: "Thomas" <user-97316fb2dd2a@xymon.invalid>
To: <user-ae9b8668bcde@xymon.invalid>
Sent: Sunday, April 09, 2006 12:50 PM
Subject: Re: [hobbit] 4.2 - Critical systems ACK?

I agree about Status, I have tried to get it to work, and not succeeded, because I all the time thought of Status being red, yellow or blue.
Status is something that changes.

Lars