Weird Alerting behavior...bug or expected??
list Eric Meddaugh
We have the following the the Alerts file:
# on-call page
$TSSSYS_ONCALL_DAY=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=10 TIME=W:0800:1700 RECOVERED
$TSSSYS_ONCALL_OFF=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=20 TIME=W:1700:0800 RECOVERED
$TSSSYS_ONCALL_END=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=20 TIME=06:*:* RECOVERED
$DUPING=%(mxgate)
HOST=$DUPING SERVICE=conn
$TSSSYS_ONCALL_DAY
$TSSSYS_ONCALL_OFF
$TSSSYS_ONCALL_END
We had a host (mxgate03) go down at 3:15am, it sent 1 initial page, but
no follow ups. No repeats. Does Monday from 12am-8am fall in a "limbo"
timeframe where the 2nd rule does not apply since it's not a Weekday
after 5pm, but before 8am??? The host was down for over 3 hours
without any follow up pages.
Do I need a rule similar to:
$TSSSYS_ONCALL_MON=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=10 TIME=1:0000:0800 RECOVERED
The different rules are suppose to repeat 10 minute during business
hours, and 20 minutes off-hours.
Any ideas? Is this a bug or expected behavior?
Thanks.
---Eric
list Trent Melcher
▸
On Mon, 2007-09-24 at 09:18 -0400, Eric Meddaugh wrote:
We have the following the the Alerts file:
# on-call page
$TSSSYS_ONCALL_DAY=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=10 TIME=W:0800:1700 RECOVERED
$TSSSYS_ONCALL_OFF=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=20 TIME=W:1700:0800 RECOVERED
$TSSSYS_ONCALL_END=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=20 TIME=06:*:* RECOVERED
$DUPING=%(mxgate)
HOST=$DUPING SERVICE=conn
$TSSSYS_ONCALL_DAY
$TSSSYS_ONCALL_OFF
$TSSSYS_ONCALL_END
We had a host (mxgate03) go down at 3:15am, it sent 1 initial page,
but no follow ups. No repeats. Does Monday from 12am-8am fall in a
“limbo” timeframe where the 2nd rule does not apply since it’s not a
Weekday after 5pm, but before 8am??? The host was down for over 3
hours without any follow up pages.
Since you received the initial page, either the rule was hit and it just didnt process the REPEAT, or I suspect you have a rule above this one that possibly process this alert prior to reaching this one which doesnt have a repeat. If you have a test hobbit server you could change your time on the server and run some test alerts to see which rule is getting hit. Trent
▸
Do I need a rule similar to: $TSSSYS_ONCALL_MON=SCRIPT /home/hobbit/server/ext/qpage.pl tss_sys_oncall COLOR=red REPEAT=10 TIME=1:0000:0800 RECOVERED The different rules are suppose to repeat 10 minute during business hours, and 20 minutes off-hours. Any ideas? Is this a bug or expected behavior? Thanks. ---Eric
list Charles Jones
▸
If you have a test hobbit server you could change your time on the server and run some test alerts to see which rule is getting hit.
You don't have to change the time on the server to simulate alerts. Check the man page of hobbitd_alert. It has a --test option that lets you test any alert scenario, including allowing you to set the duration and time. -Charles
list Eric Meddaugh
Just checking to see again if anyone has experienced this issue/problem??? I haven't seen anything about it. Thanks. ---Eric
▸
From: Eric Meddaugh [mailto:user-4e1e735fdc96@xymon.invalid]
Sent: Monday, September 24, 2007 09:18
To: user-ae9b8668bcde@xymon.invalid
Subject: [hobbit] Weird Alerting behavior...bug or expected??
We have the following the the Alerts file:
# on-call page
$TSSSYS_ONCALL_DAY=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=10 TIME=W:0800:1700 RECOVERED
$TSSSYS_ONCALL_OFF=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=20 TIME=W:1700:0800 RECOVERED
$TSSSYS_ONCALL_END=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=20 TIME=06:*:* RECOVERED
$DUPING=%(mxgate)
HOST=$DUPING SERVICE=conn
$TSSSYS_ONCALL_DAY
$TSSSYS_ONCALL_OFF
$TSSSYS_ONCALL_END
We had a host (mxgate03) go down at 3:15am, it sent 1 initial page, but
no follow ups. No repeats. Does Monday from 12am-8am fall in a "limbo"
timeframe where the 2nd rule does not apply since it's not a Weekday
after 5pm, but before 8am??? The host was down for over 3 hours
without any follow up pages.
Do I need a rule similar to:
$TSSSYS_ONCALL_MON=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=10 TIME=1:0000:0800 RECOVERED
The different rules are suppose to repeat 10 minute during business
hours, and 20 minutes off-hours.
Any ideas? Is this a bug or expected behavior?
Thanks.
---Eric
list Trent Melcher
Did you test your configuration as suggested in this reply ? http://www.hswn.dk/hobbiton/2007/09/msg00333.html Trent
▸
From: Eric Meddaugh [mailto:user-4e1e735fdc96@xymon.invalid]
Sent: Friday, September 28, 2007 7:14 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: RE: [hobbit] Weird Alerting behavior...bug or expected??
Just checking to see again if anyone has experienced this issue/problem??? I haven't seen anything about it.
Thanks.
---Eric
From: Eric Meddaugh [mailto:user-4e1e735fdc96@xymon.invalid]
Sent: Monday, September 24, 2007 09:18
To: user-ae9b8668bcde@xymon.invalid
Subject: [hobbit] Weird Alerting behavior...bug or expected??
We have the following the the Alerts file:
# on-call page
$TSSSYS_ONCALL_DAY=SCRIPT /home/hobbit/server/ext/qpage.pl tss_sys_oncall COLOR=red REPEAT=10 TIME=W:0800:1700 RECOVERED
$TSSSYS_ONCALL_OFF=SCRIPT /home/hobbit/server/ext/qpage.pl tss_sys_oncall COLOR=red REPEAT=20 TIME=W:1700:0800 RECOVERED
$TSSSYS_ONCALL_END=SCRIPT /home/hobbit/server/ext/qpage.pl tss_sys_oncall COLOR=red REPEAT=20 TIME=06:*:* RECOVERED
$DUPING=%(mxgate)
HOST=$DUPING SERVICE=conn
$TSSSYS_ONCALL_DAY
$TSSSYS_ONCALL_OFF
$TSSSYS_ONCALL_END
We had a host (mxgate03) go down at 3:15am, it sent 1 initial page, but no follow ups. No repeats. Does Monday from 12am-8am fall in a "limbo" timeframe where the 2nd rule does not apply since it's not a Weekday after 5pm, but before 8am??? The host was down for over 3 hours without any follow up pages.
Do I need a rule similar to:
$TSSSYS_ONCALL_MON=SCRIPT /home/hobbit/server/ext/qpage.pl tss_sys_oncall COLOR=red REPEAT=10 TIME=1:0000:0800 RECOVERED
The different rules are suppose to repeat 10 minute during business hours, and 20 minutes off-hours.
Any ideas? Is this a bug or expected behavior?
Thanks.
---Eric
list Eric Meddaugh
No, I didn't see that email come through, thanks. There are no rules above it. I'll have to try testing things. ---Eric
▸
-----Original Message----- From: Trent Melcher [mailto:user-c65e78735b17@xymon.invalid] Sent: Friday, September 28, 2007 10:14 To: user-ae9b8668bcde@xymon.invalid Subject: RE: [hobbit] Weird Alerting behavior...bug or expected?? Did you test your configuration as suggested in this reply ? http://www.hswn.dk/hobbiton/2007/09/msg00333.html Trent From: Eric Meddaugh [mailto:user-4e1e735fdc96@xymon.invalid] Sent: Friday, September 28, 2007 7:14 AM To: user-ae9b8668bcde@xymon.invalid Subject: RE: [hobbit] Weird Alerting behavior...bug or expected?? Just checking to see again if anyone has experienced this issue/problem??? I haven't seen anything about it. Thanks. ---Eric From: Eric Meddaugh [mailto:user-4e1e735fdc96@xymon.invalid] Sent: Monday, September 24, 2007 09:18 To: user-ae9b8668bcde@xymon.invalid Subject: [hobbit] Weird Alerting behavior...bug or expected?? We have the following the the Alerts file: # on-call page $TSSSYS_ONCALL_DAY=SCRIPT /home/hobbit/server/ext/qpage.pl tss_sys_oncall COLOR=red REPEAT=10 TIME=W:0800:1700 RECOVERED $TSSSYS_ONCALL_OFF=SCRIPT /home/hobbit/server/ext/qpage.pl tss_sys_oncall COLOR=red REPEAT=20 TIME=W:1700:0800 RECOVERED $TSSSYS_ONCALL_END=SCRIPT /home/hobbit/server/ext/qpage.pl tss_sys_oncall COLOR=red REPEAT=20 TIME=06:*:* RECOVERED $DUPING=%(mxgate) HOST=$DUPING SERVICE=conn $TSSSYS_ONCALL_DAY $TSSSYS_ONCALL_OFF $TSSSYS_ONCALL_END We had a host (mxgate03) go down at 3:15am, it sent 1 initial page, but no follow ups. No repeats. Does Monday from 12am-8am fall in a "limbo" timeframe where the 2nd rule does not apply since it's not a Weekday after 5pm, but before 8am??? The host was down for over 3 hours without any follow up pages. Do I need a rule similar to: $TSSSYS_ONCALL_MON=SCRIPT /home/hobbit/server/ext/qpage.pl tss_sys_oncall COLOR=red REPEAT=10 TIME=1:0000:0800 RECOVERED The different rules are suppose to repeat 10 minute during business hours, and 20 minutes off-hours. Any ideas? Is this a bug or expected behavior? Thanks. ---Eric
list Tom Kauffman
IIRC there have been problems with crossing over midnight, so you may want to split the second rule to TIME=W:1700:2359 and TIME=W:0000:0800 (and I may be remembering from the Big Brother days . . .) Tom
▸
From: Eric Meddaugh [mailto:user-4e1e735fdc96@xymon.invalid]
Sent: Friday, September 28, 2007 8:14 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: RE: [hobbit] Weird Alerting behavior...bug or expected??
Just checking to see again if anyone has experienced this
issue/problem??? I haven't seen anything about it.
Thanks.
---Eric
From: Eric Meddaugh [mailto:user-4e1e735fdc96@xymon.invalid]
Sent: Monday, September 24, 2007 09:18
To: user-ae9b8668bcde@xymon.invalid
Subject: [hobbit] Weird Alerting behavior...bug or expected??
We have the following the the Alerts file:
# on-call page
$TSSSYS_ONCALL_DAY=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=10 TIME=W:0800:1700 RECOVERED
$TSSSYS_ONCALL_OFF=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=20 TIME=W:1700:0800 RECOVERED
$TSSSYS_ONCALL_END=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=20 TIME=06:*:* RECOVERED
$DUPING=%(mxgate)
HOST=$DUPING SERVICE=conn
$TSSSYS_ONCALL_DAY
$TSSSYS_ONCALL_OFF
$TSSSYS_ONCALL_END
We had a host (mxgate03) go down at 3:15am, it sent 1 initial page, but
no follow ups. No repeats. Does Monday from 12am-8am fall in a "limbo"
timeframe where the 2nd rule does not apply since it's not a Weekday
after 5pm, but before 8am??? The host was down for over 3 hours
without any follow up pages.
Do I need a rule similar to:
$TSSSYS_ONCALL_MON=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=10 TIME=1:0000:0800 RECOVERED
The different rules are suppose to repeat 10 minute during business
hours, and 20 minutes off-hours.
Any ideas? Is this a bug or expected behavior?
Thanks.
---Eric
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list Trent Melcher
▸
On Fri, 2007-09-28 at 11:08 -0400, Kauffman, Tom wrote:
IIRC there have been problems with crossing over midnight, so you may want to split the second rule to TIME=W:1700:2359 and TIME=W:0000:0800 (and I may be remembering from the Big Brother days . . .)
Yes Big Brother did have this issue, Henrik fixed this with hobbit. Trent
▸
Tom
From: Eric Meddaugh [mailto:user-4e1e735fdc96@xymon.invalid] Sent: Friday, September 28, 2007 8:14 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: RE: [hobbit] Weird Alerting behavior...bug or expected??
Just checking to see again if anyone has experienced this
issue/problem??? I haven’t seen anything about it.
Thanks.
---Eric
From: Eric Meddaugh [mailto:user-4e1e735fdc96@xymon.invalid] Sent: Monday, September 24, 2007 09:18
To: user-ae9b8668bcde@xymon.invalid
Subject: [hobbit] Weird Alerting behavior...bug or expected??
We have the following the the Alerts file:
# on-call page
$TSSSYS_ONCALL_DAY=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=10 TIME=W:0800:1700 RECOVERED
$TSSSYS_ONCALL_OFF=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=20 TIME=W:1700:0800 RECOVERED
$TSSSYS_ONCALL_END=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=20 TIME=06:*:* RECOVERED
$DUPING=%(mxgate)
HOST=$DUPING SERVICE=conn
$TSSSYS_ONCALL_DAY
$TSSSYS_ONCALL_OFF
$TSSSYS_ONCALL_END
We had a host (mxgate03) go down at 3:15am, it sent 1 initial page,
but no follow ups. No repeats. Does Monday from 12am-8am fall in a
“limbo” timeframe where the 2nd rule does not apply since it’s not a
Weekday after 5pm, but before 8am??? The host was down for over 3
hours without any follow up pages.
Do I need a rule similar to:
$TSSSYS_ONCALL_MON=SCRIPT /home/hobbit/server/ext/qpage.pl
tss_sys_oncall COLOR=red REPEAT=10 TIME=1:0000:0800 RECOVERED
The different rules are suppose to repeat 10 minute during business
hours, and 20 minutes off-hours.
Any ideas? Is this a bug or expected behavior?
Thanks.
---Eric
CONFIDENTIALITY NOTICE: This email and any attachments are for the exclusive and confidential use of the intended recipient. If you are not
the intended recipient, please do not read, distribute or take action in reliance upon this message. If you have received this in error, please notify us immediately by return email and promptly delete this message and its attachments from your computer system. We do not waive attorney-client or work product privilege by the transmission of this
message.