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False alarm on proc

4 messages in this thread

list Jaime Kikpole · Wed, 6 May 2020 15:52:08 -0400 ·
My xymon system has been running well for years and it just started showing
a red alarm on one of my host's processes list.  It claims that there are 0
(zero) instances of every process it is checking for, but I can still ssh
over to that host and see the processes in a ps command.

I'm honestly at a loss.  I'm not sure how to troubleshoot this.  Any advice?


Jaime Kikpole

Director of Technology & Innovations
Cairo-Durham Central School District
(XXX) XXX-XXXX, x59500
cairodurham.org <http://www.cairodurham.org>;

Technical Support:
user-2eed5d3dd752@xymon.invalid
go.cairodurham.org/techtips

<https://www.credential.net/d24m9rrp>;

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list Paul Root · Wed, 6 May 2020 20:16:19 +0000 ·
Look in your xymond test on your server. I?d bet that you are getting oversized messages coming in from that host, and so processes is getting truncated.

Or look at processes for that host. And you will see that the process table isn?t complete.

Ultimately, you?ll need to increase messages in your configuration file.
quoted from Jaime Kikpole

From: Jaime Kikpole <user-c575ba5bb612@xymon.invalid>
Sent: Wednesday, May 06, 2020 2:52 PM
To: xymon at xymon.com
Subject: False alarm on proc

My xymon system has been running well for years and it just started showing a red alarm on one of my host's processes list.  It claims that there are 0 (zero) instances of every process it is checking for, but I can still ssh over to that host and see the processes in a ps command.

I'm honestly at a loss.  I'm not sure how to troubleshoot this.  Any advice?


[https://s3.amazonaws.com/htmlsig-assets/spacer.gif]
quoted from Jaime Kikpole


Jaime Kikpole

Director of Technology & Innovations
Cairo-Durham Central School District
(XXX) XXX-XXXX, x59500

cairodurham.org<https://imss91-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=http%3a%2f%2fwww.cairodurham.org&umid=33760788-A500-3905-8BC8-4967B16CB618&auth=19120be9529b25014b618505cb01789c5433dae7-0cd119db5bbfc7260beb80640b84368f5878c1f1>;

Technical Support:
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list Jaime Kikpole · Wed, 6 May 2020 16:32:16 -0400 ·
You're not going to believe this, but the FreeBSD system running Xymon is
listing Windows processes in the proc test.  Which is why it can't see
httpd, sshd, etc. processes.

I just set up a new Windows Server 2019 VM yesterday and added the
PowerShell version of the Xymon client.  I accidentally put the server's
name in the configuration file where the host's name is supposed to go.
The server must have accepted it at its word, pulled in the process list
after it read its own process list, and overwritten the process list.  Thus
the alert is logical, but the sysadmin isn't.  :)

Thanks for pointing out the process list and making me realize this.
quoted from Paul Root


Jaime Kikpole

Director of Technology & Innovations
Cairo-Durham Central School District
(XXX) XXX-XXXX, x59500
cairodurham.org <http://www.cairodurham.org>;

Technical Support:
user-2eed5d3dd752@xymon.invalid
go.cairodurham.org/techtips

<https://www.credential.net/d24m9rrp>;


On Wed, May 6, 2020 at 4:16 PM Root, Paul T <user-76fdb6883669@xymon.invalid>
quoted from Paul Root
wrote:
Look in your xymond test on your server. I?d bet that you are getting
oversized messages coming in from that host, and so processes is getting
truncated.


Or look at processes for that host. And you will see that the process
table isn?t complete.


Ultimately, you?ll need to increase messages in your configuration file.


*From:* Jaime Kikpole <user-c575ba5bb612@xymon.invalid>
*Sent:* Wednesday, May 06, 2020 2:52 PM
*To:* xymon at xymon.com
*Subject:* False alarm on proc


My xymon system has been running well for years and it just started
showing a red alarm on one of my host's processes list.  It claims that
there are 0 (zero) instances of every process it is checking for, but I can
still ssh over to that host and see the processes in a ps command.


I'm honestly at a loss.  I'm not sure how to troubleshoot this.  Any
advice?


*Jaime Kikpole*

*Director of Technology & Innovations*
*Cairo-Durham Central School District*
(XXX) XXX-XXXX, x59500
cairodurham.org

<https://imss91-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=http%3a%2f%2fwww.cairodurham.org&umid=33760788-A500-3905-8BC8-4967B16CB618&auth=19120be9529b25014b618505cb01789c5433dae7-0cd119db5bbfc7260beb80640b84368f5878c1f1>;

*Technical Support:*
user-2eed5d3dd752@xymon.invalid
go.cairodurham.org/techtips
<https://imss91-ctp.trendmicro.com:443/wis/clicktime/v1/query?url=http%3a%2f%2fgo.cairodurham.org%2ftechtips&umid=33760788-A500-3905-8BC8-4967B16CB618&auth=19120be9529b25014b618505cb01789c5433dae7-3f1cdf5014891be60a8d9cfac22252e12e3f30eb>;


<https://imss91-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2fwww.credential.net%2fd24m9rrp&umid=33760788-A500-3905-8BC8-4967B16CB618&auth=19120be9529b25014b618505cb01789c5433dae7-2141eb3834e531da3de3ee87bf004f2f49b91746>;
quoted from Paul Root


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is intended only for the individual or entity identified above as the 
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list Ralph Mitchell · Wed, 6 May 2020 19:34:12 -0400 ·
Take a look at the Client Log that the Xymon server received.  It could be
the report has grown to the point where not all of it is being delivered.
The process list may be being truncated.  The last thing in the report
should be the [clock] section:

[clientversion]
Xymon version 4.3.30
[clock]
epoch: 1588807860.530185
local: 2020-05-06 19:31:00 EDT
UTC: 2020-05-06 23:31:00 GMT

Ralph Mitchell


On Wed, May 6, 2020 at 4:00 PM Jaime Kikpole via Xymon <xymon at xymon.com>
wrote:
---------- Forwarded message ----------
From: Jaime Kikpole <user-c575ba5bb612@xymon.invalid>
To: xymon at xymon.com
Cc:
Bcc:
Date: Wed, 6 May 2020 15:52:08 -0400
quoted from Jaime Kikpole
Subject: False alarm on proc
My xymon system has been running well for years and it just started
showing a red alarm on one of my host's processes list.  It claims that
there are 0 (zero) instances of every process it is checking for, but I can
still ssh over to that host and see the processes in a ps command.

I'm honestly at a loss.  I'm not sure how to troubleshoot this.  Any
advice?


Jaime Kikpole

Director of Technology & Innovations
Cairo-Durham Central School District
(XXX) XXX-XXXX, x59500
cairodurham.org <http://www.cairodurham.org>;

Technical Support:
user-2eed5d3dd752@xymon.invalid
go.cairodurham.org/techtips

<https://www.credential.net/d24m9rrp>;

This electronic message and any attachment(s) may contain confidential or
legally privileged information protected by law from further disclosure and
is intended only for the individual or entity identified above as the
addressee. If you are not the addressee (or the employee or agency
responsible to deliver it to the addressee), or if this message has been
addressed to you in error, you are hereby notified that you may not copy,
forward, disclose or use any part of this message or any attachment(s).
Please notify the sender immediately by return email or telephone and
permanently delete this message and attachment(s) from your system.


---------- Forwarded message ----------
From: Jaime Kikpole via Xymon <xymon at xymon.com>
To: xymon at xymon.com
Cc:
Bcc:
Date: Wed, 6 May 2020 15:52:08 -0400
Subject: [Xymon] False alarm on proc