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TS: Acknowledging a device

2 messages in this thread

list Tom Schmitt · Mon, 26 Jul 2010 12:45:48 -0600 · 
I have Xymon 4.3.0-0.beta2 running on CentOS 5.4.

I have a device with a client running on it that is being removed.

I Acknowledge the RED by entering:  1000 minutes and a message
describing the event and hit Enter

 
I have tried checking the Ack Multiple box and not checking the box

I tried to just enter the info on the bottom line and do Send - still no
change.

 
I get back this message:    even if done more than once

 
The ICON for conn stays a RED smiley face and never changes to a RED
checkmark.

 
What am I doing wrong?  L

 
I can DISABLE the device with no problems.

 
Thanks,

 
Tom Schmitt

Senior IT Staff - R&D

L-3 Communication Systems West

640 North 2200 West

P.O. Box 16850

Salt Lake City, UT  XXXXX

Phone (XXX) XXX-XXXX

Cell      (XXX) XXX-XXXX

eFax    (XXX) XXX-XXXX

user-9c1ae820b621@xymon.invalid

           \\\\||////

             \ ~  ~ /  

             | @  @ |   

--oOo---(_)---oOo--
Attachments (1)
list Asif Iqbal · Mon, 26 Jul 2010 14:57:07 -0400 ·
▸ quoted from Tom Schmitt
On Mon, Jul 26, 2010 at 2:45 PM, <user-9c1ae820b621@xymon.invalid> wrote:

 I have Xymon 4.3.0-0.beta2 running on CentOS 5.4.

I have a device with a client running on it that is being removed.

I Acknowledge the RED by entering:  1000 minutes and a message describing
the event and hit Enter

I have tried checking the Ack Multiple box and not checking the box

I tried to just enter the info on the bottom line and do Send – still no
change.


I get back this message:    even if done more than once


The ICON for conn stays a RED smiley face and never changes to a RED
checkmark.


give us the entry of that host from acknowledge.log file
▸ quoted from Tom Schmitt


 *What am I doing wrong?  **L***


I can DISABLE the device with no problems.


*Thanks,*

* *

*Tom Schmitt*

*Senior IT Staff - R&D*

L-3 Communication Systems West

640 North 2200 West

P.O. Box 16850

Salt Lake City, UT  XXXXX


Phone (801) *594-3030*

Cell      (XXX) XXX-XXXX

eFax    (413) *480-6873*

*user-9c1ae820b621@xymon.invalid*

*           **\\\\||////***

*             **\ ~  ~ /  ***

*             **| @  @ |   ***

*--oOo---(_)---oOo--***


-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?