BBWin trouble
list Jon Dustin
I am having a problem with ONE Windows 2003 server running BBWIN v0.9. This server runs the Blackberry Enterprise Server, and ever since we updated to v4.1 of the BES software BBWIN causes 100% CPU utilization and SQL server issues. I remember the old BBNT service could occasionally cause troubles when checking for CPU utilization, due to poor instrumentation of modules on a particular server. I have disabled CPU checking on BBWIN, but the problem still occurs. Should I try disabling other modules? I am most interested in checking disk space, services, and events. CPU usage would be nice, but not critical. Thank you for your assistance. -- -- Jon Dustin - Network Specialist University of Southern Maine Portland, ME XXX-XXX-XXXX
list Galen Johnson
You may want to try upgrading bbwin...version .10 just came out a few weeks ago. =G=
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-----Original Message-----
From: Jon Dustin [mailto:user-d8c63a8259c1@xymon.invalid]
Sent: Tuesday, January 08, 2008 10:04 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: [hobbit] BBWin trouble
I am having a problem with ONE Windows 2003 server running BBWIN v0.9.
This server runs the Blackberry Enterprise Server, and ever since we
updated to v4.1 of the BES software BBWIN causes 100% CPU utilization
and SQL server issues.
I remember the old BBNT service could occasionally cause troubles when
checking for CPU utilization, due to poor instrumentation of modules on
a particular server. I have disabled CPU checking on BBWIN, but the
problem still occurs.
Should I try disabling other modules? I am most interested in checking
disk space, services, and events. CPU usage would be nice, but not
critical.
Thank you for your assistance.
--
--
Jon Dustin - Network Specialist
University of Southern Maine
Portland, ME XXX-XXX-XXXX
list Etienne Grignon
Hello Jon, I think the problem can come from the msgs agent. Can you check how many events are generated on the last 30 minutes in each eventlog file ? One time I had this issue because the server was generating hundreds of events each minute. Try to disable msgs agent in BBWin to see if it change something. You can also try to disable all agents, then, enable one by one to see which one is causing cpu usage. Let me know the results of these tests, Etienne. 2008/1/8, Jon Dustin <user-d8c63a8259c1@xymon.invalid>:
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I am having a problem with ONE Windows 2003 server running BBWIN v0.9. This server runs the Blackberry Enterprise Server, and ever since we updated to v4.1 of the BES software BBWIN causes 100% CPU utilization and SQL server issues. I remember the old BBNT service could occasionally cause troubles when checking for CPU utilization, due to poor instrumentation of modules on a particular server. I have disabled CPU checking on BBWIN, but the problem still occurs. Should I try disabling other modules? I am most interested in checking disk space, services, and events. CPU usage would be nice, but not critical.
list Jason Chambers
I had this problem once, and I found out it was because of a external cscript call didn't work properly. Jason Chambers IT Help Desk Associate GEOSOFT INC. freedom to explore T +X XXX.XXX.XXXX #344 F +X XXX.XXX.XXXX Visit our user-be8ce7065ec5@xymon.invalid
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-----Original Message-----
From: Jon Dustin [mailto:user-d8c63a8259c1@xymon.invalid]
Sent: January-08-08 10:04 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: [hobbit] BBWin trouble
I am having a problem with ONE Windows 2003 server running BBWIN v0.9. This server runs the Blackberry Enterprise Server, and ever since we updated to v4.1 of the BES software BBWIN causes 100% CPU utilization and SQL server issues.
I remember the old BBNT service could occasionally cause troubles when checking for CPU utilization, due to poor instrumentation of modules on a particular server. I have disabled CPU checking on BBWIN, but the problem still occurs.
Should I try disabling other modules? I am most interested in checking disk space, services, and events. CPU usage would be nice, but not critical.
Thank you for your assistance.
--
--
Jon Dustin - Network Specialist
University of Southern Maine
Portland, ME XXX-XXX-XXXX
list Jon Dustin
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On 1/8/2008 at 11:15 AM, "Etienne Grignon" <user-87c74c1037a4@xymon.invalid> wrote:Hello Jon, I think the problem can come from the msgs agent. Can you check how many events are generated on the last 30 minutes in each eventlog file ? One time I had this issue because the server was generating hundreds of events each minute. Try to disable msgs agent in BBWin to see if it change something. You can also try to disable all agents, then, enable one by one to see which one is causing cpu usage. Let me know the results of these tests,
Bonsoir Etienne - Sure enough, the MSGS module was causing my troubles. I believe there are some entries inside this event log causing the BBWIN difficulty. For now, I shall leave MSGS disabled and rely on the other tests. Thank you for your assistance / merci beaucoup! -- -- Jon Dustin - Network Specialist University of Southern Maine Portland, ME XXX-XXX-XXXX
list Tim Boyer
I'm running Hobbit 4.20 on a RHEL5 system. I installed it on a system that has SELinux set to permissive, rather than disabled, and I'm seeing this in my syslog file: Jan 7 21:38:28 gage.denmantire.com setroubleshoot: SELinux prevented /bin/mount from mounting on the file or directory "/home/hobbit/client/logs/hobbitclient.log" (type "user_home_t"). For complete SELinux messages. run sealert -l a90b3564-5af0-4566-b32c-db3e9836f3e9 Jan 7 21:38:28 gage.denmantire.com setroubleshoot: SELinux prevented /bin/mount from mounting on the file or directory "/home/hobbit/client/tmp/msg.gage.denmantire.com.txt.16833" (type "user_home_t"). For complete SELinux messages. run sealert -l 1d1ee19d-38ad-4ed0-a83a-be83244b6381 Jan 7 21:48:30 gage.denmantire.com setroubleshoot: SELinux prevented /bin/mount from mounting on the file or directory "/home/hobbit/client/tmp/msg.gage.denmantire.com.txt.17761" (type "user_home_t"). For complete SELinux messages. run sealert -l 6fe72cfa-2b2a-4820-8326-6faa4fe2d918 and so on. I checked with a friend who's seeing the same error messages. I don't think anything's actually happening, but it looks to me like Hobbit is trying to mount something on a file? Anyone else seeing something similar? Any idea what's happening here? Thanks, -- Tim Boyer Chief Technology Officer Denman Tire Corporation user-390665de94b9@xymon.invalid
list Henrik Størner
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On Tue, Jan 08, 2008 at 10:43:19PM -0500, Tim Boyer wrote:
Jan 7 21:38:28 gage.denmantire.com setroubleshoot: SELinux prevented /bin/mount from mounting on the file or directory "/home/hobbit/client/logs/hobbitclient.log" (type "user_home_t"). For I don't think anything's actually happening, but it looks to me like Hobbit is trying to mount something on a file?
The Hobbit Linux client does run mount, but only to determine what has already been mounted (i.e. it runs "mount" with no parameters). You can see for yourself in the ~hobbit/client/bin/hobbitclient-linux.sh script. I think SELinux is crying "wolf" a bit too often ... Regards, Henrik
list Tim Boyer
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On Tue, Jan 08, 2008 at 10:43:19PM -0500, Tim Boyer wrote:Jan 7 21:38:28 gage.denmantire.com setroubleshoot: SELinux prevented /bin/mount from mounting on the file or directory "/home/hobbit/client/logs/hobbitclient.log" (type "user_home_t"). ForI don't think anything's actually happening, but it looks to me like Hobbit is trying to mount something on a file?The Hobbit Linux client does run mount, but only to determine what has already been mounted (i.e. it runs "mount" with no parameters). You can see for yourself in the ~hobbit/client/bin/hobbitclient-linux.sh script. I think SELinux is crying "wolf" a bit too often ... Regards, Henrik
Thanks much. I agree, and don't get me started on SELinux... -- tim --