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any known bugs with acknowledge not "sticking"?

3 messages in this thread

list Betsy Schwartz · Fri, 6 Dec 2013 12:59:48 -0500 ·
We're running 4.3.10 on RHEL6 and I'm seeing for some local client test
that acks are not "sticking". I'll use the multiple alert ack and the note
at the bottom will say "next update in [4 minutes]" when I acked for four
hours.

Kinda frustrated today as I was paged very early on an issue that is
causing multiple alerts, and they keep going un-acked (they are NOT going
green in between or anything like that)

I'm absolutely sure that I'm hitting the "hours" tab, but xymon is acking
in minutes, for example just now:
1386352705      574386  4       574386  np_filename_not_used
db62.example.com.multipath yellow  SYSADMIN-9195 \nAcked by: betsys
(x.x.x.x)
1386352705      502203  4       502203  np_filename_not_used
db82.bo3.example.com.multipath red     SYSADMIN-9195 \nAcked by: betsys
(x.x.x.x)
[
list Mark Felder · Fri, 06 Dec 2013 12:08:22 -0600 ·
I have this same problem on FreeBSd with the latest version. I've never
been able to figure it out, but sometimes you have to just mark it blue
instead of acking it.
list Bruno Deschamps · Mon, 16 Dec 2013 09:31:27 -0200 ·
Same problem here,

Anyone could make this work?

Using Xymon 4.3.12 here


2013/12/6 Mark Felder <user-db141d317836@xymon.invalid>
quoted from Mark Felder
I have this same problem on FreeBSd with the latest version. I've never
been able to figure it out, but sometimes you have to just mark it blue
instead of acking it.