Troubleshooting XymonPS 🔗 link

From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Steve B
Sent: Wednesday, March 18, 2015 12:14 PM
To: Xymon at xymon.com
Subject: [Xymon] Troubleshooting XymonPS

Hi all,
I'm possibly going to make a fool out of myself here but thought I would pose the question any way.
Thanks to all involved in making the PS client, seems like it's going to be a great tool for me but I need to work out what I am doing wrong.
I have installed Xymonclient.ps1 on my server (windows server 2012) in c:\program files\xymon.

 Directory of C:\Program Files\Xymon

18-03-15  17:09    <DIR>          .
18-03-15  17:09    <DIR>          ..
18-03-15  10:09    <DIR>          logs
18-03-15  07:49           331.264 nssm.exe
18-03-15  15:09           107.232 xymonclient.ps1
18-03-15  15:30               380 xymonclient_config.xml
18-03-15  07:49           396.800 XymonPSClient.exe
18-03-15  07:50             1.841 xymonsend.ps1
I have a service running called XymonPSClient.
I have log files saying data is being collected and data has been sent:

end of log file here:
2015-03-18 17:50:52  Main and optional tests finished.
2015-03-18 17:50:52  Sending to server
2015-03-18 17:50:52  Connecting to host (ip of my server)
2015-03-18 17:50:52  Sent 49192 bytes to server
2015-03-18 17:50:52  Received 0 bytes from server
2015-03-18 17:50:52  Executing RepeatTests
2015-03-18 17:50:52  RepeatTests finished
2015-03-18 17:50:52  Delaying until next run: 295.7656229 seconds
But when I check Xymon, no client data is actually being received, no columns are appearing for the host I defined in bb-hosts. I did a

./bb localhost "hobbitdboard host=(my host name)"
and there is no client information there other than  trends/info/conn which is fetched by the Xymon server.
Couple of points:
- There are no registry entries for XymonPSClient at the locations listed in the readme
- I am using an older version of Xymon (hobbit) which works fine with bbwin.
- telnet to hobbit server using port 1984 - all ok.
- xymon-lastcollect.txt has all the information inside that I expect.
XymonSettings as follows:

[XymonConfig]
XymonSettings


serversList                     :  (my xymon server)
wanteddisksList                 : {3}
clientname                      : (my client host name)
clientbbwinmembug               : 1
clientsoftware                  : powershell
loopinterval                    : 300
maxlogage                       : 60
MaxEvents                       : 5000
slowscanrate                    : 72
reportevt                       : 1
EnableWin32_Product             : 0
EnableWin32_QuickFixEngineering : 0
EnableWMISections               : 0
ClientProcessPriority           : Normal
clientlogpath                   : c:\program files\xymon\logs
clientlogretain                 : 0
servergiflocation               : /xymon/gifs/
servers                         : (my xymon server)
clientlogfile                   : c:\program files\xymon\logs\xymonclient.log
clientconfigfile                : c:\program files\xymon\clientconfig.cfg
clientfqdn                      : 1
clientlower                     : 1
clientremotecfgexec             : 1
note:
clientconfigfile                : c:\program files\xymon\clientconfig.cfg
this file doesn't exist
Any ideas?
Many thanks, sorry for long message but wanted to include as much info as possible.

On Wed, Mar 18, 2015 at 7:57 PM, <user-7adce57665bb@xymon.invalid> wrote:

 Dumb question #1 – is there anything showing up in the ghost client list?


Thanks,

John

Upcoming PTO:


John Rothlisberger

IT Strategy, Infrastructure & Security - Technology Growth Platform

TGP for Business Process Outsourcing

Accenture

XXX.XXX.XXXX office


*From:* Xymon [mailto:xymon-bounces at xymon.com] *On Behalf Of *Steve B
*Sent:* Wednesday, March 18, 2015 12:14 PM
*To:* Xymon at xymon.com
*Subject:* [Xymon] Troubleshooting XymonPS


Hi all,

I'm possibly going to make a fool out of myself here but thought I would
pose the question any way.

Thanks to all involved in making the PS client, seems like it's going to
be a great tool for me but I need to work out what I am doing wrong.

I have installed Xymonclient.ps1 on my server (windows server 2012) in
c:\program files\xymon.

 Directory of C:\Program Files\Xymon

18-03-15  17:09    <DIR>          .
18-03-15  17:09    <DIR>          ..
18-03-15  10:09    <DIR>          logs
18-03-15  07:49           331.264 nssm.exe
18-03-15  15:09           107.232 xymonclient.ps1
18-03-15  15:30               380 xymonclient_config.xml
18-03-15  07:49           396.800 XymonPSClient.exe
18-03-15  07:50             1.841 xymonsend.ps1

I have a service running called XymonPSClient.

I have log files saying data is being collected and data has been sent:


end of log file here:

2015-03-18 17:50:52  Main and optional tests finished.
2015-03-18 17:50:52  Sending to server
2015-03-18 17:50:52  Connecting to host (ip of my server)
2015-03-18 17:50:52  Sent 49192 bytes to server
2015-03-18 17:50:52  Received 0 bytes from server
2015-03-18 17:50:52  Executing RepeatTests
2015-03-18 17:50:52  RepeatTests finished
2015-03-18 17:50:52  Delaying until next run: 295.7656229 seconds

But when I check Xymon, no client data is actually being received, no
columns are appearing for the host I defined in bb-hosts. I did a


./bb localhost "hobbitdboard host=(my host name)"

and there is no client information there other than  trends/info/conn
which is fetched by the Xymon server.

Couple of points:

- There are no registry entries for XymonPSClient at the locations listed
in the readme

- I am using an older version of Xymon (hobbit) which works fine with
bbwin.

- telnet to hobbit server using port 1984 - all ok.

- xymon-lastcollect.txt has all the information inside that I expect.

XymonSettings as follows:

[XymonConfig]
XymonSettings


serversList                     :  (my xymon server)
wanteddisksList                 : {3}
clientname                      : (my client host name)
clientbbwinmembug               : 1
clientsoftware                  : powershell
loopinterval                    : 300
maxlogage                       : 60
MaxEvents                       : 5000
slowscanrate                    : 72
reportevt                       : 1
EnableWin32_Product             : 0
EnableWin32_QuickFixEngineering : 0
EnableWMISections               : 0
ClientProcessPriority           : Normal
clientlogpath                   : c:\program files\xymon\logs
clientlogretain                 : 0
servergiflocation               : /xymon/gifs/
servers                         : (my xymon server)
clientlogfile                   : c:\program
files\xymon\logs\xymonclient.log
clientconfigfile                : c:\program files\xymon\clientconfig.cfg
clientfqdn                      : 1
clientlower                     : 1
clientremotecfgexec             : 1

note:

clientconfigfile                : c:\program files\xymon\clientconfig.cfg
this file doesn't exist

Any ideas?

Many thanks, sorry for long message but wanted to include as much info as
possible.


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From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Steve B
Sent: Thursday, 19 March 2015 6:19 AM
To: Xymon at xymon.com
Subject: Re: [Xymon] Troubleshooting XymonPS [senderbase]

Hi John,
no - nothing. I had actually tested this out by removing the host from bb-hosts and then it did appear in the ghost client list.
rgds
S

On Wed, Mar 18, 2015 at 7:57 PM, <user-7adce57665bb@xymon.invalid<mailto:user-7adce57665bb@xymon.invalid>> wrote:
Dumb question #1 – is there anything showing up in the ghost client list?

Thanks,
John
Upcoming PTO:

John Rothlisberger
IT Strategy, Infrastructure & Security - Technology Growth Platform
TGP for Business Process Outsourcing
Accenture

wrote:

 Something else to try is turn off eventlog collection in the powershell
client and/or increase the MAXMSG sizes in the hobbit equivalent of the
xymonserver.cfg and see if that makes a difference.


Regards,


*Brandon *


*From:* Xymon [mailto:xymon-bounces at xymon.com] *On Behalf Of *Steve B
*Sent:* Thursday, 19 March 2015 6:19 AM
*To:* Xymon at xymon.com
*Subject:* Re: [Xymon] Troubleshooting XymonPS [senderbase]


Hi John,

no - nothing. I had actually tested this out by removing the host from
bb-hosts and then it did appear in the ghost client list.

rgds

S


On Wed, Mar 18, 2015 at 7:57 PM, <user-7adce57665bb@xymon.invalid>
wrote:

Dumb question #1 – is there anything showing up in the ghost client list?


Thanks,

John

Upcoming PTO:


John Rothlisberger

IT Strategy, Infrastructure & Security - Technology Growth Platform

TGP for Business Process Outsourcing

Accenture

XXX.XXX.XXXX office

On Thu, Mar 19, 2015 at 4:32 PM, Steve B <user-df463d3c0721@xymon.invalid> wrote:

Thanks Brandon,

unfortunately no change with switching off the evt logs.

I have found an error though in clientdata.log:

clientdata.log:2015-03-19 16:16:51 No client backend for OS 'powershell'
sent by (ip address of host)

so will look into it from this angle.

cheers!


On Thu, Mar 19, 2015 at 12:57 AM, Brandon Dale <user-bf8ff8e1cedb@xymon.invalid>
wrote:

 Something else to try is turn off eventlog collection in the powershell
client and/or increase the MAXMSG sizes in the hobbit equivalent of the
xymonserver.cfg and see if that makes a difference.


Regards,


*Brandon *


*From:* Xymon [mailto:xymon-bounces at xymon.com] *On Behalf Of *Steve B
*Sent:* Thursday, 19 March 2015 6:19 AM
*To:* Xymon at xymon.com
*Subject:* Re: [Xymon] Troubleshooting XymonPS [senderbase]


Hi John,

no - nothing. I had actually tested this out by removing the host from
bb-hosts and then it did appear in the ghost client list.

rgds

S


On Wed, Mar 18, 2015 at 7:57 PM, <user-7adce57665bb@xymon.invalid>
wrote:

Dumb question #1 – is there anything showing up in the ghost client list?


Thanks,

John

Upcoming PTO:


John Rothlisberger

IT Strategy, Infrastructure & Security - Technology Growth Platform

TGP for Business Process Outsourcing

Accenture

XXX.XXX.XXXX office

On Thu, March 19, 2015 9:07 am, Steve B wrote:

Set clientsoftware entry in xml config file to bbwin and it's working now.
Thanks to all
S

On Thu, Mar 19, 2015 at 4:32 PM, Steve B <user-df463d3c0721@xymon.invalid> wrote:

Thanks Brandon,

unfortunately no change with switching off the evt logs.

I have found an error though in clientdata.log:

clientdata.log:2015-03-19 16:16:51 No client backend for OS 'powershell'
sent by (ip address of host)

so will look into it from this angle.

wrote:

On Thu, March 19, 2015 9:07 am, Steve B wrote:

Set clientsoftware entry in xml config file to bbwin and it's working
now.
Thanks to all
S

On Thu, Mar 19, 2015 at 4:32 PM, Steve B <user-df463d3c0721@xymon.invalid> wrote:

Thanks Brandon,

unfortunately no change with switching off the evt logs.

I have found an error though in clientdata.log:

clientdata.log:2015-03-19 16:16:51 No client backend for OS 'powershell'
sent by (ip address of host)

so will look into it from this angle.

Steve,


You mentioned this was an older version of Hobbit; if it's pre-4.3.0, that
would explain it.

'powershell' client/OS identifier support wasn't available until
https://sourceforge.net/p/xymon/code/6386/


Regards,

-jc

From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Steve B
Sent: Monday, March 23, 2015 4:31 AM
To: Xymon at xymon.com
Subject: Re: [Xymon] Troubleshooting XymonPS

Hi J.C,
thanks a lot for that comment!  I thought it was something like this, we are indeed on older version - 4.3.0.0 beta 2 (so pre Xymon) and are testing the upgrade at the moment. As we have this older version in production and a few thousand hosts throughout the world and with many custom things put in place over the years, it's not a simple upgrade..
PS client working well over here. Thanks again to all involved.

On Sun, Mar 22, 2015 at 9:07 AM, J.C. Cleaver <user-87556346d4af@xymon.invalid<mailto:user-87556346d4af@xymon.invalid>> wrote:
On Thu, March 19, 2015 9:07 am, Steve B wrote:

Set clientsoftware entry in xml config file to bbwin and it's working now.
Thanks to all
S

On Thu, Mar 19, 2015 at 4:32 PM, Steve B <user-df463d3c0721@xymon.invalid<mailto:user-df463d3c0721@xymon.invalid>> wrote:

Thanks Brandon,

unfortunately no change with switching off the evt logs.

I have found an error though in clientdata.log:

clientdata.log:2015-03-19 16:16:51 No client backend for OS 'powershell'
sent by (ip address of host)

so will look into it from this angle.

Steve,


You mentioned this was an older version of Hobbit; if it's pre-4.3.0, that
would explain it.

'powershell' client/OS identifier support wasn't available until
https://sourceforge.net/p/xymon/code/6386/


Regards,

-jc