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error with BBWin_0.12.msi

4 messages in this thread

list David Raymond · Wed, 25 May 2011 14:35:54 -0400 ·
Hi all,

 
Since I have change config in bbwin.cfg from local to central, I get
this error on some server client :

2011/05/25 13:01:33 [INFO]: bbwin is reloading the configuration.

2011/05/25 13:01:33 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 13:01:33 [INFO]: bbwin is started.

2011/05/25 13:01:33 [INFO]: [filesystem]: can't open C:\Program
Files\BBWin\tmp\clientlocal.cfg : The system cannot find the file
specified.

2011/05/25 13:01:33 [INFO]: [msgs]: can't open C:\Program
Files\BBWin\tmp\clientlocal.cfg : The system cannot find the file
specified.

2011/05/25 13:43:40 [INFO]: bbwin is stopped.

2011/05/25 13:43:41 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 13:43:41 [INFO]: bbwin is started.

2011/05/25 13:45:40 [INFO]: bbwin is stopped.

2011/05/25 13:47:49 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 13:47:49 [INFO]: bbwin is started.

2011/05/25 13:48:34 [INFO]: bbwin is reloading the configuration.

2011/05/25 13:48:34 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 13:48:34 [INFO]: bbwin is started.

2011/05/25 13:51:12 [INFO]: [filesystem]: can't open C:\Program
Files\BBWin\tmp\clientlocal.cfg : The system cannot find the file
specified.

2011/05/25 13:51:12 [INFO]: [msgs]: can't open C:\Program
Files\BBWin\tmp\clientlocal.cfg : The system cannot find the file
specified.

2011/05/25 14:00:49 [INFO]: bbwin is stopped.

2011/05/25 14:01:02 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 14:01:02 [INFO]: bbwin is started.

2011/05/25 14:18:27 [INFO]: bbwin is reloading the configuration.

2011/05/25 14:18:27 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 14:18:28 [INFO]: bbwin is started.

2011/05/25 14:19:07 [INFO]: bbwin is stopped.

2011/05/25 14:19:09 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 14:19:09 [INFO]: bbwin is started.

 
I have this setting in bbwin.cfg :

                        <!-- bbwin mode local or central -->

                        <setting name="mode" value="central" />

                        <setting name="configclass" value="win32" />

 
On the xymon 4.3.3 server, I have this setting in analysis.cfg :

HOST=%srv-*

        LOAD 80 90 # Load threholds are in %

        MEMSWAP 90 95

 
Only few server have this issue (20 on 100), purple face on "procs,
uptime and who" column.

All server have BBWin_0.12.msi install.

 
Thanks for your help

 
David Raymond
list TJ Yang · Thu, 26 May 2011 21:04:58 -0500 ·
quoted from David Raymond
<snip>
Only few server have this issue (20 on 100), purple face on “procs, uptime
and who” column.
My guess is that you failed to declare correct log path in bbwin.cfg
for 64-bit Windows server.

bbwin_0.12 is a 32 bit app, thus for a 64 bit Windows, the
installation will put bbwin app into C:\Program Files (x86)\ instead
of C:\Program File\
while default bbwin.cfg has c:\program files\bbwin\log.

If you fix the log path, you will see clientlocal.cfg also got created
in c:\prograg files (x86)\tmp on a 64-bit Windows.

Hope this help


tj
All server have BBWin_0.12.msi install.


Thanks for your help


David Raymond

-- 
T.J. Yang
list David Raymond · Fri, 27 May 2011 08:59:31 -0400 ·
Hi Jurgen

 
No firewall on, before I change "local" to "central" everything work
fine since longtime.

Like I say, few server have this error, other are good, no matter is
they are 64 or 32 bits.

 
I need to still use this client on windows, cause for now, PowerShell
client don't handle external script.

And I don't want to use task scheduler to do external script. I like the
way bbwin work, so ...

 
Still work around the problem to see what's wrong.

 
David Raymond 

From: Claessens Jurgen [mailto:user-8d4598cc30f2@xymon.invalid] 
Sent: Thursday, May 26, 2011 23:40
To: Raymond, David
Subject: RE: [Xymon] error with BBWin_0.12.msi

 
Hey David,

 
Don't know if you tired this already, but is there a firewall in between
them? See if gets stopped there . I'm assuming the log you showed is
from the xymon server?

 
Jurgn claessens

From: Raymond, David [mailto:user-b68bb8c94f8b@xymon.invalid] 
Sent: donderdag 26 mei 2011 14:45
To: Claessens Jurgen
Subject: RE: [Xymon] error with BBWin_0.12.msi

 
Hi Jurgen,

 
I use "local system" as default when you install bbwin.

I try to use "administrator", but same result.

 
Not sure is due to security... but it's weird.

 
David Raymond 

From: Claessens Jurgen [mailto:user-8d4598cc30f2@xymon.invalid] 
Sent: Thursday, May 26, 2011 4:36
To: Raymond, David
Subject: RE: [Xymon] error with BBWin_0.12.msi

 
Hello David,

 
To me it just looks like bbwin doesn't have enough rights on the server
to create the files. Check what user the service is running on and make
sure that the user has enough rights.

 
Regards

Jurgen claessens

 
From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf
Of Raymond, David
Sent: woensdag 25 mei 2011 20:36
To: xymon at xymon.com
Subject: [Xymon] error with BBWin_0.12.msi
quoted from David Raymond

 
Hi all,

 
Since I have change config in bbwin.cfg from local to central, I get
this error on some server client :

2011/05/25 13:01:33 [INFO]: bbwin is reloading the configuration.

2011/05/25 13:01:33 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 13:01:33 [INFO]: bbwin is started.

2011/05/25 13:01:33 [INFO]: [filesystem]: can't open C:\Program
Files\BBWin\tmp\clientlocal.cfg : The system cannot find the file
specified.

2011/05/25 13:01:33 [INFO]: [msgs]: can't open C:\Program
Files\BBWin\tmp\clientlocal.cfg : The system cannot find the file
specified.

2011/05/25 13:43:40 [INFO]: bbwin is stopped.

2011/05/25 13:43:41 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 13:43:41 [INFO]: bbwin is started.

2011/05/25 13:45:40 [INFO]: bbwin is stopped.

2011/05/25 13:47:49 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 13:47:49 [INFO]: bbwin is started.

2011/05/25 13:48:34 [INFO]: bbwin is reloading the configuration.

2011/05/25 13:48:34 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 13:48:34 [INFO]: bbwin is started.

2011/05/25 13:51:12 [INFO]: [filesystem]: can't open C:\Program
Files\BBWin\tmp\clientlocal.cfg : The system cannot find the file
specified.

2011/05/25 13:51:12 [INFO]: [msgs]: can't open C:\Program
Files\BBWin\tmp\clientlocal.cfg : The system cannot find the file
specified.

2011/05/25 14:00:49 [INFO]: bbwin is stopped.

2011/05/25 14:01:02 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 14:01:02 [INFO]: bbwin is started.

2011/05/25 14:18:27 [INFO]: bbwin is reloading the configuration.

2011/05/25 14:18:27 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 14:18:28 [INFO]: bbwin is started.

2011/05/25 14:19:07 [INFO]: bbwin is stopped.

2011/05/25 14:19:09 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 14:19:09 [INFO]: bbwin is started.

 
I have this setting in bbwin.cfg :

                        <!-- bbwin mode local or central -->

                        <setting name="mode" value="central" />

                        <setting name="configclass" value="win32" />

 
On the xymon 4.3.3 server, I have this setting in analysis.cfg :

HOST=%srv-*

        LOAD 80 90 # Load threholds are in %

        MEMSWAP 90 95

 
Only few server have this issue (20 on 100), purple face on "procs,
uptime and who" column.

All server have BBWin_0.12.msi install.

 
Thanks for your help

 
David Raymond
list David Raymond · Fri, 27 May 2011 14:58:44 -0400 ·
Hi,

 
I see those line in xymond 

Oversize data/client msg from 10.0.9.112 truncated (n=1406812, limit
524288)

First line: srv-03|bbwin|win32|

 
This is just one in those are in fault.

 
Thx.

 
David Raymond 
quoted from David Raymond

From: Raymond, David 
Sent: Friday, May 27, 2011 9:00
To: Claessens Jurgen
Cc: 'xymon at xymon.com'
Subject: RE: [Xymon] error with BBWin_0.12.msi

 
Hi Jurgen

 
No firewall on, before I change "local" to "central" everything work
fine since longtime.

Like I say, few server have this error, other are good, no matter is
they are 64 or 32 bits.

 
I need to still use this client on windows, cause for now, PowerShell
client don't handle external script.

And I don't want to use task scheduler to do external script. I like the
way bbwin work, so ...

 
Still work around the problem to see what's wrong.

 
David Raymond 

From: Claessens Jurgen [mailto:user-8d4598cc30f2@xymon.invalid] 
Sent: Thursday, May 26, 2011 23:40
To: Raymond, David
Subject: RE: [Xymon] error with BBWin_0.12.msi

 
Hey David,

 
Don't know if you tired this already, but is there a firewall in between
them? See if gets stopped there . I'm assuming the log you showed is
from the xymon server?

 
Jurgn claessens

From: Raymond, David [mailto:user-b68bb8c94f8b@xymon.invalid] 
Sent: donderdag 26 mei 2011 14:45
To: Claessens Jurgen
Subject: RE: [Xymon] error with BBWin_0.12.msi

 
Hi Jurgen,

 
I use "local system" as default when you install bbwin.

I try to use "administrator", but same result.

 
Not sure is due to security... but it's weird.

 
David Raymond 

From: Claessens Jurgen [mailto:user-8d4598cc30f2@xymon.invalid] 
Sent: Thursday, May 26, 2011 4:36
To: Raymond, David
Subject: RE: [Xymon] error with BBWin_0.12.msi

 
Hello David,

 
To me it just looks like bbwin doesn't have enough rights on the server
to create the files. Check what user the service is running on and make
sure that the user has enough rights.

 
Regards

Jurgen claessens

 
From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf
Of Raymond, David
Sent: woensdag 25 mei 2011 20:36
To: xymon at xymon.com
Subject: [Xymon] error with BBWin_0.12.msi

 
Hi all,

 
Since I have change config in bbwin.cfg from local to central, I get
this error on some server client :

2011/05/25 13:01:33 [INFO]: bbwin is reloading the configuration.

2011/05/25 13:01:33 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 13:01:33 [INFO]: bbwin is started.

2011/05/25 13:01:33 [INFO]: [filesystem]: can't open C:\Program
Files\BBWin\tmp\clientlocal.cfg : The system cannot find the file
specified.

2011/05/25 13:01:33 [INFO]: [msgs]: can't open C:\Program
Files\BBWin\tmp\clientlocal.cfg : The system cannot find the file
specified.

2011/05/25 13:43:40 [INFO]: bbwin is stopped.

2011/05/25 13:43:41 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 13:43:41 [INFO]: bbwin is started.

2011/05/25 13:45:40 [INFO]: bbwin is stopped.

2011/05/25 13:47:49 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 13:47:49 [INFO]: bbwin is started.

2011/05/25 13:48:34 [INFO]: bbwin is reloading the configuration.

2011/05/25 13:48:34 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 13:48:34 [INFO]: bbwin is started.

2011/05/25 13:51:12 [INFO]: [filesystem]: can't open C:\Program
Files\BBWin\tmp\clientlocal.cfg : The system cannot find the file
specified.

2011/05/25 13:51:12 [INFO]: [msgs]: can't open C:\Program
Files\BBWin\tmp\clientlocal.cfg : The system cannot find the file
specified.

2011/05/25 14:00:49 [INFO]: bbwin is stopped.

2011/05/25 14:01:02 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 14:01:02 [INFO]: bbwin is started.

2011/05/25 14:18:27 [INFO]: bbwin is reloading the configuration.

2011/05/25 14:18:27 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 14:18:28 [INFO]: bbwin is started.

2011/05/25 14:19:07 [INFO]: bbwin is stopped.

2011/05/25 14:19:09 [INFO]: [filesystem]: failed to save logfetch status
C:\Program Files\BBWin\tmp\logfetch.status : The system cannot find the
file specified.

2011/05/25 14:19:09 [INFO]: bbwin is started.

 
I have this setting in bbwin.cfg :

                        <!-- bbwin mode local or central -->

                        <setting name="mode" value="central" />

                        <setting name="configclass" value="win32" />

 
On the xymon 4.3.3 server, I have this setting in analysis.cfg :

HOST=%srv-*

        LOAD 80 90 # Load threholds are in %

        MEMSWAP 90 95

 
Only few server have this issue (20 on 100), purple face on "procs,
uptime and who" column.

All server have BBWin_0.12.msi install.

 
Thanks for your help

 
David Raymond