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empty ack directory

2 messages in this thread

list Aurélien Bras · Fri, 17 Jan 2014 15:18:03 +0100 ·
Hi Xymon,

When I make acknowledge, the directory /var/lib/xymon/acks/ stay empty. It
seems to be working and alert are correctly acked from the interface, but
if I restart Xymon I lost all ack data.

Others directory have never been update, since server is in production
(more than 1 year) :

/var/lib/xymon/logs
/var/lib/xymon/disabled
/var/lib/xymon/data

When we acknowledge, web interface call acknowledge.sh, wich
call /usr/lib/xymon/server/etc/cgioptions.cfg, I verified that variables
was correctly defined :

XYMONENV=/usr/lib/xymon/server/etc/xymonserver.cfg
# ack.cgi options
CGI_ACK_OPTS="--env=$XYMONENV --no-pin"

And in /usr/lib/xymon/server/etc/xymonserver.cfg :

XYMONVAR="/var/lib/xymon"
XYMONACKDIR="$XYMONVAR/acks"
BBACKS="$XYMONACKDIR"

Logs do not show errors, in ack.log I can see a line like this :

1389963705      368129  5       368129  np_filename_not_used
 hotstest.intra.disk      yellow  test \nAcked by: aurelien (X.X.X.X)

I'm using Xymon server 4.3.10 with Debian 6.

Why theses directory stay empties ?

Regards.

Aurélien
list Henrik Størner · Sun, 19 Jan 2014 22:47:50 +0100 ·
quoted from Aurélien Bras
Den 17-01-2014 15:18, Aurélien Bras skrev:
When I make acknowledge, the directory /var/lib/xymon/acks/ stay empty.
It seems to be working and alert are correctly acked from the interface,
but if I restart Xymon I lost all ack data.

Others directory have never been update, since server is in production
(more than 1 year) :

/var/lib/xymon/logs
/var/lib/xymon/disabled
/var/lib/xymon/data
Those directories only exist for backwards compatibility with the old "Big Brother" system which Xymon grew out of. They will be updated if you enable the xymond_filestore module, but there is no reason to do so unless you have some really old Big Brother specific add-on that relies on data in these directories.

Restarting Xymon should keep you acknowledge data, though. Xymon stores the current state (including the ack-data) in the server/tmp/xymond.chk file, so unless you deleted that file then it should pick up your ack-data.


Regards,
Henrik