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purple

2 messages in this thread

list Usa Ims · Mon, 25 Aug 2014 06:26:55 -0700 ·
Greetings,

I have my xymon environment up and running for about a week before we went live -- didn't get any purple and everything seems to be running green.

As soon as I went live, I'm getting sporadic purple icons on various services. I log into the nodes that have the purple and don't see anything wrong.

Where should I start troubleshooting?

usaims
list Paul Root · Mon, 25 Aug 2014 14:03:19 +0000 ·
You'll need to define what "went live" means. What changes occurred? 

A purple is a test that has previously been received by the server but has not been updated in more than the prescribed time.

That means that the client didn't send a report for that test or the server didn't receive it.

If only one (or a few) tests go purple for a client, then I would look to the scripts that run that test. If all of the tests for a client are purple, I would confirm routing. If tests that are carried out by the server are purple (such as ntp or http) then I would check the firewall of the client.
quoted from Usa Ims


-----Original Message-----
From: usa ims [mailto:user-42bb6445007b@xymon.invalid] 
Sent: Monday, August 25, 2014 8:27 AM
To: xymon at xymon.com
Subject: purple

Greetings,

I have my xymon environment up and running for about a week before we went live -- didn't get any purple and everything seems to be running green.

As soon as I went live, I'm getting sporadic purple icons on various services. I log into the nodes that have the purple and don't see anything wrong.

Where should I start troubleshooting?

usaims