Xymon Mailing List Archive search

SMTP - connection refused

4 messages in this thread

list Martha McConaghy · Mon, 26 Jan 09 16:08:20 EST ·
I'm monitoring some very busy SMTP servers that handle all our incoming
email.  Because they are so busy, at times, Xymon will get a connection
refused condition when testing SMTP, which generates a red alert.  Its fine
at the next test cycle, but the false alerts concern me.  (People get used to
seeing false alerts, they ignore the real ones.)

Does anyone have any suggestions?  Is there I way I can alter the SMTP test
to not generate this condition as an alert, or perhaps an alert script that
won't send out an email?

Martha McConaghy
Marist College
list Olivier Beau · Mon, 26 Jan 2009 22:18:59 +0100 ·
Hi,

I would use the badTEST feature (cf. man bb-hosts)

Olivier
quoted from Martha McConaghy

On 26/01/2009 22:08, Martha McConaghy wrote:
I'm monitoring some very busy SMTP servers that handle all our incoming
email.  Because they are so busy, at times, Xymon will get a connection
refused condition when testing SMTP, which generates a red alert.  Its fine
at the next test cycle, but the false alerts concern me.  (People get used to
seeing false alerts, they ignore the real ones.)

Does anyone have any suggestions?  Is there I way I can alter the SMTP test
to not generate this condition as an alert, or perhaps an alert script that
won't send out an email?

Martha McConaghy
Marist College

list Xymon User in Richmond · Mon, 26 Jan 2009 16:37:08 -0500 (EST) ·
I use badTEST for that where necessary.  Depending on what MTA you're
running, you may be able to boost the refusal level from defaults without
compromising server operation.  With sendmail, refuseLA defaults to a load
average of 12*number-of-processors, and most relatively modern Linux
servers will continue operating reasonably at 50 or higher if they're
dedicated MTAs.  I used to have that level frequently on Dell Poweredge
2550's with dual 1Ghz processors and 4Gb RAM running RHEL 3.  In a spam
storm, the undeliverable bounces could get out of hand, but that's a
problem that should get attention.
quoted from Olivier Beau

On Mon, January 26, 2009 16:18, Olivier Beau wrote:
Hi,

I would use the badTEST feature (cf. man bb-hosts)

Olivier

On 26/01/2009 22:08, Martha McConaghy wrote:
I'm monitoring some very busy SMTP servers that handle all our incoming
 email.  Because they are so busy, at times, Xymon will get a
connection refused condition when testing SMTP, which generates a red
alert.  Its fine at the next test cycle, but the false alerts concern
me.  (People get used to seeing false alerts, they ignore the real
ones.)

Does anyone have any suggestions?  Is there I way I can alter the SMTP
test to not generate this condition as an alert, or perhaps an alert
script that won't send out an email?

Martha McConaghy Marist College

list Martha McConaghy · Mon, 26 Jan 09 17:56:57 EST ·
Thanks, that is just what I needed, but couldn't find.  Must have been
losing the forest for the trees.

Martha