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Can't generate spreadsheet

3 messages in this thread

list Hermann-Josef Beckers · Thu, 29 Apr 2010 14:57:47 +0200 ·
When I try to generate a spreadsheet from a availability page I get the followind error:

Could not generate report.
Check that the /home/xymon/server/www/rep/ directory has permissions '-rwxrwxr-x' (775)
and that is is set to group 8 
Permissions and group ownership are as requested. Generating the same report
as HTML report works - it is written into the above mentioned directory.

Xymon version is  4.3.0-0.beta2 and operating system openSuSE 11.1.

Any hints?
hjb
list Matthew Moldvan · Thu, 29 Apr 2010 09:06:32 -0400 ·
Couldn't reproduce your error, but for what it's worth, check which user your Apache processes are running as and make sure that user is either the owner or in the group of your /rep folder.

You can change which user Apache runs as in /etc/httpd/conf/httpd.conf (or equivalent) around line 227 of the file (see below).

Good luck!
Matt.

# If you wish httpd to run as a different user or group, you must run
# httpd as root initially and it will switch.
#
# User/Group: The name (or #number) of the user/group to run httpd as.
#  . On SCO (ODT 3) use "User nouser" and "Group nogroup".
#  . On HPUX you may not be able to use shared memory as nobody, and the
#    suggested workaround is to create a user www and use that user.
#  NOTE that some kernels refuse to setgid(Group) or semctl(IPC_SET)
#  when the value of (unsigned)Group is above 60000;
#  don't use Group #-1 on these systems!
#
User xymon
Group xymon

i.e. [root at somewhere /var/lib/xymon/www/rep]# ls -la
drwxrwxr-x 17 xymon  apache    4096 Apr 29 09:02 .

[root at somewhere /var/lib/xymon/www/rep]# ps -fe | grep 'xymo.*http'
root      1509 32081  0 09:04 pts/3    00:00:00 grep xymo.*http
xymon    13315   656  0 04:02 ?        00:00:00 /usr/sbin/httpd
xymon    13316   656  0 04:02 ?        00:00:00 /usr/sbin/httpd
xymon    13317   656  0 04:02 ?        00:00:00 /usr/sbin/httpd
xymon    13318   656  0 04:02 ?        00:00:00 /usr/sbin/httpd
xymon    13319   656  0 04:02 ?        00:00:00 /usr/sbin/httpd
xymon    13320   656  0 04:02 ?        00:00:00 /usr/sbin/httpd
xymon    13321   656  0 04:02 ?        00:00:00 /usr/sbin/httpd
xymon    13322   656  0 04:02 ?        00:00:00 /usr/sbin/httpd
xymon    13504   656  0 04:03 ?        00:00:00 /usr/sbin/httpd
xymon    14567   656  0 06:27 ?        00:00:00 /usr/sbin/httpd

Unix System Administrator
Computer Science Corporation
General Dynamics Land Systems

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From:
"Hermann-Josef Beckers" <user-3e5362deca72@xymon.invalid>
To:
user-ae9b8668bcde@xymon.invalid
Date:
04/29/2010 08:59 AM
Subject:
[hobbit] Can't generate spreadsheet
quoted from Hermann-Josef Beckers


When I try to generate a spreadsheet from a availability page I get the followind error: 
Could not generate report.
Check that the /home/xymon/server/www/rep/ directory has permissions '-rwxrwxr-x' (775)
and that is is set to group 8 
Permissions and group ownership are as requested. Generating the same report as HTML report works - it is written into the above mentioned directory. 
Xymon version is  4.3.0-0.beta2 and operating system openSuSE 11.1. 

Any hints? hjb This is an e-mail from General Dynamics Land Systems. It is for the intended recipient only and may contain confidential and privileged information. No one else may read, print, store, copy, forward or act in reliance on it or its attachments. If you are not the intended recipient, please return this message to the sender and delete the message and any attachments from your computer. Your cooperation is appreciated.
list Hermann-Josef Beckers · Thu, 29 Apr 2010 15:18:31 +0200 ·
quoted from Matthew Moldvan
...
When I try to generate a spreadsheet from a availability page I get the followind error: 
Could not generate report.
Check that the /home/xymon/server/www/rep/ directory has permissions
'-rwxrwxr-x' (775)
and that is is set to group 8 
Permissions and group ownership are as requested. Generating the same 
report 
as HTML report works - it is written into the above mentioned directory. 
Xymon version is  4.3.0-0.beta2 and operating system openSuSE 11.1. 
Could help myself: When trying the hobbitperl-notes.sh script, I made
a syntax error in hobbitserver.cfg.

Yours
hjb