web acks sometimes don't work 🔗 link

Hi,
We are experiencing problems with ack-ing failures.
Our devops acking problems and sometimes(without clear pattern) the ack isn't working and the alert mail is still sent(we are seeing V in web interface).
Sometimes it do work.

Xymon version is 4.3.7
Any ideas would be appreciated. Maybe this is a known problem?


Thanks in advance,
Igor

Igor,
There was a bug related to acknowledgements not always working correctly at some point, but I don't recall the specific version.

I do know I haven't had problems since upgrading to 4.3.9.

Cheers.

From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Igor Berman
Sent: Tuesday, October 9, 2012 4:48 AM
To: xymon at xymon.com
Subject: [Xymon] web acks sometimes don't work

Hi,
We are experiencing problems with ack-ing failures.
Our devops acking problems and sometimes(without clear pattern) the ack isn't working and the alert mail is still sent(we are seeing V in web interface).
Sometimes it do work.

Xymon version is 4.3.7
Any ideas would be appreciated. Maybe this is a known problem?


Thanks in advance,
Igor

We have had intermittent issues with web acks working on version 4.3.7
also.  I have not determined a pattern.  

 
.....Bruce

 
From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf
Of Igor Berman

Sent: Tuesday, October 09, 2012 4:48 AM

To: xymon at xymon.com
Subject: [Xymon] web acks sometimes don't work

 
Hi,

We are experiencing problems with ack-ing failures.

Our devops acking problems and sometimes(without clear pattern) the ack
isn't working and the alert mail is still sent(we are seeing V in web
interface).

Sometimes it do work.

 
Xymon version is 4.3.7

Any ideas would be appreciated. Maybe this is a known problem?

 
Thanks in advance,

Igor


 

Bruce White
Senior Enterprise Systems Engineer | Phone: X-XXX-XXX-XXXX | Fax: XXX-XXX-XXXX | user-58f975e8bf9d@xymon.invalid | http://www.fellowes.com/
 
 
 
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