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Xymon is not sending e-mail alerts

4 messages in this thread

list Arnold Fields · Sat, 24 Sep 2011 13:19:29 -0400 ·
Hope someone can help with this issue. We are running Xymon 4.2.3 on a RHEL5
VM. Last week, the VM was migrated from one VMware server to another.
When the migration completed, e-mail alerts from Xymon stopped with the
exception of 3 servers that are located at a remote office.

The agents from all of the local hosts are still able to connect to the
Xymon server, but the alerts are not being generated/sent to the admins.

I've tested sendmail by sending test messages as the xymon user.
client $> telnet xymonserver 1984 works along with snooping the default
interface - xymon traffic is traveling between the server and the clients.

I've ran the bbcmd debug/test commands, no errors.

I've checked bb-hosts, hobbit-clients.cfg and hobbit-alerts.cfg for possible
syntax errors, nothing stands out as a problem.

I just find it strange that only I'm only receiving e-mail alerts about 3
non-local hosts.

I'm seeking any troubleshooting suggestions on what I should try to do
next.

Thanks!
list Ryan Novosielski · Sat, 24 Sep 2011 21:35:11 -0400 ·
I still suspect sendmail. I'd check differences between the sendmail config on the old and new. Also see if there is anything stacked up in /var/spool/mqueue or clientmqueue and your mail logs (/var/log/syslog by default on RHEL isn't it?).

-- Sent from my Palm Pre
On Sep 24, 2011 13:19, Arnold Fields <user-9422012e8ec8@xymon.invalid> wrote: 

Hope someone can help with this issue. We are running Xymon 4.2.3 on a RHEL5 VM. Last week, the VM was migrated from one VMware server to another. When the migration completed, e-mail alerts from Xymon stopped with the exception of 3 servers that are located at a remote office. 

The agents from all of the local hosts are still able to connect to the Xymon server, but the alerts are not being generated/sent to the admins. 
I've tested sendmail by sending test messages as the xymon user.
client $> telnet xymonserver 1984 works along with snooping the default interface - xymon traffic is traveling between the server and the clients. 
I've ran the bbcmd debug/test commands, no errors. 

I've checked bb-hosts, hobbit-clients.cfg and hobbit-alerts.cfg for possible syntax errors, nothing stands out as a problem. 
I just find it strange that only I'm only receiving e-mail alerts about 3 non-local hosts. 

I'm seeking any troubleshooting suggestions on what I should try to do next. 
Thanks!
list Xymon User in Richmond · Sat, 24 Sep 2011 23:38:49 -0400 ·
quoted from Ryan Novosielski
On Sat, September 24, 2011 21:35, Ryan Novosielski wrote:
I still suspect sendmail. I'd check differences between the sendmail
config on the old and new. Also see if there is anything stacked up in
/var/spool/mqueue or clientmqueue and your mail logs (/var/log/syslog by
default on RHEL isn't it?).
/var/log/maillog by default on RHEL 3-5, at least.  /var/log/messages for
most syslog facilities.
list Bruce White · Tue, 27 Sep 2011 00:07:00 -0500 ·
Check under the info dot for servers you expect alerts from and make
sure Xymon still see that it should send alerts.

 
 
 Bruce White
 Senior Enterprise Systems Engineer | Phone: X-XXX-XXX-XXXX | Fax: XXX-XXX-XXXX | user-58f975e8bf9d@xymon.invalid | http://www.fellowes.com/
 
 
 
Disclaimer: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. Fellowes, Inc.
 

From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf
Of Arnold Fields
Sent: Saturday, September 24, 2011 12:19 PM
To: xymon at xymon.com
Subject: [Xymon] Xymon is not sending e-mail alerts
quoted from Ryan Novosielski

 
Hope someone can help with this issue. We are running Xymon 4.2.3 on a
RHEL5 VM. Last week, the VM was migrated from one VMware server to
another. 

When the migration completed, e-mail alerts from Xymon stopped with the
exception of 3 servers that are located at a remote office. 

 
The agents from all of the local hosts are still able to connect to the
Xymon server, but the alerts are not being generated/sent to the admins.


I've tested sendmail by sending test messages as the xymon user.

client $> telnet xymonserver 1984 works along with snooping the default
interface - xymon traffic is traveling between the server and the
clients. 

 
I've ran the bbcmd debug/test commands, no errors. 

 
I've checked bb-hosts, hobbit-clients.cfg and hobbit-alerts.cfg for
possible syntax errors, nothing stands out as a problem. 

 
I just find it strange that only I'm only receiving e-mail alerts about
3 non-local hosts. 

 
I'm seeking any troubleshooting suggestions on what I should try to do
next. 

 
Thanks!