html_mail.pl colour

7 messages in this thread

list Brandon Dale · Tue, 16 Dec 2014 23:42:44 +0000 ·

I am trying to setup HTML email alerts, I found this script on xymonton which appears to be exactly what I need https://wiki.xymonton.org/doku.php/alerts:html_mail I followed the instructions and added it to my alerts.cfg.

It successfully sends HTML emails, however it doesn't seem to contain a colour to match the alert which I think it should? I assumed I would get a line down the left side similar to what you see on the xymon webpages.

This is what I get emailed:
[cid:image001.png at 01D019DE.64A62AB0]

If I look at the HTML source for the email I think based on this I can assume the scripts logic is successfully matching the alert colour to the correct .gif it needs:

<body background="cid:bkg-red.gif">

I checked on the xymon server and these files appear to exist where they need to:

usr/lib/xymon/server/www/gifs# ls
arrow.gif       bkg-red.gif      clear.gif          favicon-purple.ico   green-recent.gif   red-ack.gif         xymonbody.css
bkg-blue.gif    bkg-yellow.gif   clear-recent.gif   favicon-red.ico      purple-ack.gif     red.gif             yellow-ack.gif
bkg-clear.gif   blue-ack.gif     favicon-blue.ico   favicon-unknown.ico  purple.gif         red-recent.gif      yellow.gif
bkg-green.gif   blue.gif         favicon-clear.ico  favicon-yellow.ico   purple-recent.gif  unknown.gif         yellow-recent.gif
bkg-purple.gif  blue-recent.gif  favicon-green.ico  green.gif            README             unknown-recent.gif  zoom.gif


Am I doing something obivously wrong? And how do I go about troubleshooting this


Note:

-          This example is from a custom test, but I don't think that could be the cause of the problem as the script is determing the colour of the alert as expected.

-          Xymon 4.3.17 running on Debian 6

Brandon

list Galen Johnson · Wed, 17 Dec 2014 00:15:42 +0000 ·

You probably need to tweak the perl code to use the full url for your Xymon server...something like


<body background="http://example.com/xymon/gifs/bkg-red.gif">;


Of course, the script says it's embedding it in the message so I'm likely off base here.


=G=

▸ quoted from Brandon Dale

From: Xymon <xymon-bounces at xymon.com> on behalf of Brandon Dale <user-f310199f5cc6@xymon.invalid>
Sent: Tuesday, December 16, 2014 6:42 PM
To: xymon at xymon.com
Subject: [Xymon] html_mail.pl colour

I am trying to setup HTML email alerts, I found this script on xymonton which appears to be exactly what I need https://wiki.xymonton.org/doku.php/alerts:html_mail I followed the instructions and added it to my alerts.cfg.

It successfully sends HTML emails, however it doesn't seem to contain a colour to match the alert which I think it should? I assumed I would get a line down the left side similar to what you see on the xymon webpages.

This is what I get emailed:
[cid:image001.png at 01D019DE.64A62AB0]

If I look at the HTML source for the email I think based on this I can assume the scripts logic is successfully matching the alert colour to the correct .gif it needs:

<body background="cid:bkg-red.gif">

I checked on the xymon server and these files appear to exist where they need to:

usr/lib/xymon/server/www/gifs# ls
arrow.gif       bkg-red.gif      clear.gif          favicon-purple.ico   green-recent.gif   red-ack.gif         xymonbody.css
bkg-blue.gif    bkg-yellow.gif   clear-recent.gif   favicon-red.ico      purple-ack.gif     red.gif             yellow-ack.gif
bkg-clear.gif   blue-ack.gif     favicon-blue.ico   favicon-unknown.ico  purple.gif         red-recent.gif      yellow.gif
bkg-green.gif   blue.gif         favicon-clear.ico  favicon-yellow.ico   purple-recent.gif  unknown.gif         yellow-recent.gif
bkg-purple.gif  blue-recent.gif  favicon-green.ico  green.gif            README             unknown-recent.gif  zoom.gif

Am I doing something obivously wrong? And how do I go about troubleshooting this

Note:

-          This example is from a custom test, but I don't think that could be the cause of the problem as the script is determing the colour of the alert as expected.

-          Xymon 4.3.17 running on Debian 6

Brandon

list Brandon Dale · Wed, 17 Dec 2014 00:28:19 +0000 ·

Just gave that a try changed the paths to use the URL and also tried the full local path on the server without using those BB/xymon variables in the perl script still getting the same problem. I must be missing something really obvious somewhere.

Regards,


Brandon

▸ quoted from Galen Johnson

From: Galen Johnson [mailto:user-87f955643e3d@xymon.invalid]
Sent: Wednesday, 17 December 2014 11:16 AM
To: Brandon Dale; xymon at xymon.com
Subject: RE: html_mail.pl colour

You probably need to tweak the perl code to use the full url for your Xymon server...something like

<body background="http://example.com/xymon/gifs/bkg-red.gif">;

Of course, the script says it's embedding it in the message so I'm likely off base here.

=G=

From: Xymon <xymon-bounces at xymon.com<mailto:xymon-bounces at xymon.com>> on behalf of Brandon Dale <user-f310199f5cc6@xymon.invalid<mailto:user-f310199f5cc6@xymon.invalid>>
Sent: Tuesday, December 16, 2014 6:42 PM
To: xymon at xymon.com<mailto:xymon at xymon.com>
Subject: [Xymon] html_mail.pl colour

I am trying to setup HTML email alerts, I found this script on xymonton which appears to be exactly what I need https://wiki.xymonton.org/doku.php/alerts:html_mail I followed the instructions and added it to my alerts.cfg.

It successfully sends HTML emails, however it doesn't seem to contain a colour to match the alert which I think it should? I assumed I would get a line down the left side similar to what you see on the xymon webpages.

This is what I get emailed:


[cid:image001.png at 01D019EC.8E747F00]

▸ quoted from Galen Johnson


If I look at the HTML source for the email I think based on this I can assume the scripts logic is successfully matching the alert colour to the correct .gif it needs:

<body background="cid:bkg-red.gif">

I checked on the xymon server and these files appear to exist where they need to:

usr/lib/xymon/server/www/gifs# ls
arrow.gif       bkg-red.gif      clear.gif          favicon-purple.ico   green-recent.gif   red-ack.gif         xymonbody.css
bkg-blue.gif    bkg-yellow.gif   clear-recent.gif   favicon-red.ico      purple-ack.gif     red.gif             yellow-ack.gif
bkg-clear.gif   blue-ack.gif     favicon-blue.ico   favicon-unknown.ico  purple.gif         red-recent.gif      yellow.gif
bkg-green.gif   blue.gif         favicon-clear.ico  favicon-yellow.ico   purple-recent.gif  unknown.gif         yellow-recent.gif
bkg-purple.gif  blue-recent.gif  favicon-green.ico  green.gif            README             unknown-recent.gif  zoom.gif


Am I doing something obivously wrong? And how do I go about troubleshooting this


Note:

-          This example is from a custom test, but I don't think that could be the cause of the problem as the script is determing the colour of the alert as expected.

-          Xymon 4.3.17 running on Debian 6

Brandon

list David Baldwin · Wed, 17 Dec 2014 11:54:50 +1100 ·

Brandon,

Did you look at the newer version?
https://wiki.xymonton.org/doku.php/alerts:html_mail1.2

David.

▸ quoted from Brandon Dale

Just gave that a try changed the paths to use the URL and also tried the full local path on the server without using those BB/xymon variables in the perl script still getting the same problem. I must be missing something really obvious somewhere.

Regards,

*Brandon *


*From:*Galen Johnson [mailto:user-87f955643e3d@xymon.invalid]

▸ quoted from Brandon Dale

*Sent:* Wednesday, 17 December 2014 11:16 AM
*To:* Brandon Dale; xymon at xymon.com
*Subject:* RE: html_mail.pl colour

You probably need to tweak the perl code to use the full url for your Xymon server...something like

<body background="http://example.com/xymon/gifs/bkg-red.gif">;

Of course, the script says it's embedding it in the message so I'm likely off base here.

=G=


*From:*Xymon <xymon-bounces at xymon.com <mailto:xymon-bounces at xymon.com>> on behalf of Brandon Dale <user-f310199f5cc6@xymon.invalid <mailto:user-f310199f5cc6@xymon.invalid>>
*Sent:* Tuesday, December 16, 2014 6:42 PM
*To:* xymon at xymon.com <mailto:xymon at xymon.com>

▸ quoted from Brandon Dale

*Subject:* [Xymon] html_mail.pl colour

I am trying to setup HTML email alerts, I found this script on xymonton which appears to be exactly what I need https://wiki.xymonton.org/doku.php/alerts:html_mail I followed the instructions and added it to my alerts.cfg.

It successfully sends HTML emails, however it doesn’t seem to contain a colour to match the alert which I think it should? I assumed I would get a line down the left side similar to what you see on the xymon webpages.

This is what I get emailed:

If I look at the HTML source for the email I think based on this I can assume the scripts logic is successfully matching the alert colour to the correct .gif it needs:

<body background="cid:bkg-red.gif">

I checked on the xymon server and these files appear to exist where they need to:

usr/lib/xymon/server/www/gifs# ls

arrow.gif bkg-red.gif      clear.gif favicon-purple.ico   green-recent.gif red-ack.gif         xymonbody.css

bkg-blue.gif bkg-yellow.gif   clear-recent.gif favicon-red.ico      purple-ack.gif red.gif             yellow-ack.gif

bkg-clear.gif blue-ack.gif     favicon-blue.ico favicon-unknown.ico  purple.gif red-recent.gif      yellow.gif

bkg-green.gif blue.gif         favicon-clear.ico favicon-yellow.ico   purple-recent.gif unknown.gif         yellow-recent.gif

bkg-purple.gif blue-recent.gif  favicon-green.ico green.gif            README unknown-recent.gif  zoom.gif

Am I doing something obivously wrong? And how do I go about troubleshooting this

Note:

-This example is from a custom test, but I don’t think that could be the cause of the problem as the script is determing the colour of the alert as expected.

-Xymon 4.3.17 running on Debian 6

*Brandon *

--


David Baldwin - Senior Systems Administrator (Datacentres + Networks)
Information and Communication Technology Services
Australian Sports Commission          http://ausport.gov.au
Tel 02 62147266 Fax 02 62141830       PO Box 176 Belconnen ACT 2616
user-cbbf693f2c89@xymon.invalid          1 Leverrier Street Bruce ACT 2617
Our Values: RESPECT + INTEGRITY + TEAMWORK + EXCELLENCE


Keep up to date with what's happening in Australian sport visit http://www.ausport.gov.au

This message is intended for the addressee named and may contain confidential and privileged information. If you are not the intended recipient please note that any form of distribution, copying or use of this communication or the information in it is strictly prohibited and may be unlawful. If you receive this message in error, please delete it and notify the sender.

list Brandon Dale · Wed, 17 Dec 2014 01:02:33 +0000 ·

Hi David,

I can confirm I am actually using the latest version that you last changed, version 1.4.

Sorry I must have linked an older version in my original email.

Regards,


Brandon

▸ quoted from David Baldwin

From: David Baldwin [mailto:user-cbbf693f2c89@xymon.invalid]
Sent: Wednesday, 17 December 2014 11:55 AM
To: Brandon Dale; Galen Johnson; xymon at xymon.com
Subject: Re: [Xymon] html_mail.pl colour

Brandon,

Did you look at the newer version?
https://wiki.xymonton.org/doku.php/alerts:html_mail1.2

David.
Just gave that a try changed the paths to use the URL and also tried the full local path on the server without using those BB/xymon variables in the perl script still getting the same problem. I must be missing something really obvious somewhere.

Regards,

Brandon

From: Galen Johnson [mailto:user-87f955643e3d@xymon.invalid]
Sent: Wednesday, 17 December 2014 11:16 AM
To: Brandon Dale; xymon at xymon.com<mailto:xymon at xymon.com>
Subject: RE: html_mail.pl colour

You probably need to tweak the perl code to use the full url for your Xymon server...something like

<body background="http://example.com/xymon/gifs/bkg-red.gif">;

Of course, the script says it's embedding it in the message so I'm likely off base here.

=G=

From: Xymon <xymon-bounces at xymon.com<mailto:xymon-bounces at xymon.com>> on behalf of Brandon Dale <user-f310199f5cc6@xymon.invalid<mailto:user-f310199f5cc6@xymon.invalid>>
Sent: Tuesday, December 16, 2014 6:42 PM
To: xymon at xymon.com<mailto:xymon at xymon.com>
Subject: [Xymon] html_mail.pl colour

I am trying to setup HTML email alerts, I found this script on xymonton which appears to be exactly what I need https://wiki.xymonton.org/doku.php/alerts:html_mail I followed the instructions and added it to my alerts.cfg.

It successfully sends HTML emails, however it doesn’t seem to contain a colour to match the alert which I think it should? I assumed I would get a line down the left side similar to what you see on the xymon webpages.

This is what I get emailed:


[cid:image001.png at 01D019F1.56A26380]

▸ quoted from David Baldwin


If I look at the HTML source for the email I think based on this I can assume the scripts logic is successfully matching the alert colour to the correct .gif it needs:

<body background="cid:bkg-red.gif">

I checked on the xymon server and these files appear to exist where they need to:

usr/lib/xymon/server/www/gifs# ls
arrow.gif       bkg-red.gif      clear.gif          favicon-purple.ico   green-recent.gif   red-ack.gif         xymonbody.css
bkg-blue.gif    bkg-yellow.gif   clear-recent.gif   favicon-red.ico      purple-ack.gif     red.gif             yellow-ack.gif
bkg-clear.gif   blue-ack.gif     favicon-blue.ico   favicon-unknown.ico  purple.gif         red-recent.gif      yellow.gif
bkg-green.gif   blue.gif         favicon-clear.ico  favicon-yellow.ico   purple-recent.gif  unknown.gif         yellow-recent.gif
bkg-purple.gif  blue-recent.gif  favicon-green.ico  green.gif            README             unknown-recent.gif  zoom.gif


Am I doing something obivously wrong? And how do I go about troubleshooting this


Note:

-          This example is from a custom test, but I don’t think that could be the cause of the problem as the script is determing the colour of the alert as expected.

-          Xymon 4.3.17 running on Debian 6

Brandon


--

David Baldwin - Senior Systems Administrator (Datacentres + Networks)

Information and Communication Technology Services

Australian Sports Commission          http://ausport.gov.au

Tel 02 62147266 Fax 02 62141830       PO Box 176 Belconnen ACT 2616


user-cbbf693f2c89@xymon.invalid<mailto:user-cbbf693f2c89@xymon.invalid>          1 Leverrier Street Bruce ACT 2617

Our Values: RESPECT + INTEGRITY + TEAMWORK + EXCELLENCE

Keep up to date with what's happening in Australian sport visit www.ausport.gov.au<http://www.ausport.gov.au>;

▸ quoted from David Baldwin


This message is intended for the addressee named and may contain confidential and privileged information. If you are not the intended recipient please note that any form of distribution, copying or use of this communication or the information in it is strictly prohibited and may be unlawful. If you receive this message in error, please delete it and notify the sender.

list Becker Christian · Wed, 17 Dec 2014 07:58:54 +0000 ·

Brandon,

i think i can remember someone saying that this could be depending on the eMail client your are using.
We had exactly the same with our Outlook environment: eMails coming from our Xymon system generated by html_mail.pl had a black background instead of a red one.
Adjusting the security settings (like embedded images...) of Outlook did not change anything. Might have to do with the way Outlook is rendering eMail content.

When we did the test to another eMail address which was configured in Thunderbird eMail client, everything was fine.

I'm not sure if this matches to your problem, but it could be worth a try to test with another recipient using another eMail client.

Regards
Christian

Christian Becker
IT-Services

user-e4a19bfb94c0@xymon.invalid<mailto:user-e4a19bfb94c0@xymon.invalid>
Mittelrhein-Verlag GmbH
August-Horch-Straße 28
D-56070 Koblenz
Verleger und Geschäftsführer: Walterpeter Twer
Reg.-Gericht Koblenz HRB 121
Finanzamt Koblenz Str.Nr. 22 65 10 285 2
www.rhein-zeitung.de<http://www.rhein-zeitung.de/>;

▸ quoted from Brandon Dale


Von: Xymon [mailto:xymon-bounces at xymon.com] Im Auftrag von Brandon Dale
Gesendet: Mittwoch, 17. Dezember 2014 00:43
An: xymon at xymon.com
Betreff: [Xymon] html_mail.pl colour

I am trying to setup HTML email alerts, I found this script on xymonton which appears to be exactly what I need https://wiki.xymonton.org/doku.php/alerts:html_mail I followed the instructions and added it to my alerts.cfg.

It successfully sends HTML emails, however it doesn't seem to contain a colour to match the alert which I think it should? I assumed I would get a line down the left side similar to what you see on the xymon webpages.

This is what I get emailed:


[cid:user-8ecb1ea4e886@xymon.invalid80]

▸ quoted from Brandon Dale


If I look at the HTML source for the email I think based on this I can assume the scripts logic is successfully matching the alert colour to the correct .gif it needs:

<body background="cid:bkg-red.gif">

I checked on the xymon server and these files appear to exist where they need to:

usr/lib/xymon/server/www/gifs# ls
arrow.gif       bkg-red.gif      clear.gif          favicon-purple.ico   green-recent.gif   red-ack.gif         xymonbody.css
bkg-blue.gif    bkg-yellow.gif   clear-recent.gif   favicon-red.ico      purple-ack.gif     red.gif             yellow-ack.gif
bkg-clear.gif   blue-ack.gif     favicon-blue.ico   favicon-unknown.ico  purple.gif         red-recent.gif      yellow.gif
bkg-green.gif   blue.gif         favicon-clear.ico  favicon-yellow.ico   purple-recent.gif  unknown.gif         yellow-recent.gif
bkg-purple.gif  blue-recent.gif  favicon-green.ico  green.gif            README             unknown-recent.gif  zoom.gif


Am I doing something obivously wrong? And how do I go about troubleshooting this


Note:

-          This example is from a custom test, but I don't think that could be the cause of the problem as the script is determing the colour of the alert as expected.

-          Xymon 4.3.17 running on Debian 6

Brandon

list Brandon Dale · Thu, 18 Dec 2014 00:44:57 +0000 ·

David Baldwin gave me a hand with some troubleshooting and it is an issue with outlook 2010 not displaying it correctly, it does work in thunderbird. So the script does indeed work and it's an issue with the email client.

For now I will just have to live without that colour down the side which isn't a huge problem. The actual icons for red/yellow/green appear fine so I will just incorporate them into my custom tests so I still have something easily visible to indicate the alert status when viewed in outlook.


Regards,


Brandon

▸ quoted from Becker Christian

From: Becker Christian [mailto:user-e4a19bfb94c0@xymon.invalid]
Sent: Wednesday, 17 December 2014 6:59 PM
To: Brandon Dale; xymon at xymon.com
Subject: AW: html_mail.pl colour

Brandon,

i think i can remember someone saying that this could be depending on the eMail client your are using.
We had exactly the same with our Outlook environment: eMails coming from our Xymon system generated by html_mail.pl had a black background instead of a red one.
Adjusting the security settings (like embedded images...) of Outlook did not change anything. Might have to do with the way Outlook is rendering eMail content.

When we did the test to another eMail address which was configured in Thunderbird eMail client, everything was fine.

I'm not sure if this matches to your problem, but it could be worth a try to test with another recipient using another eMail client.

Regards
Christian

Christian Becker
IT-Services

user-e4a19bfb94c0@xymon.invalid<mailto:user-e4a19bfb94c0@xymon.invalid>
Mittelrhein-Verlag GmbH
August-Horch-Straße 28
D-56070 Koblenz
Verleger und Geschäftsführer: Walterpeter Twer
Reg.-Gericht Koblenz HRB 121
Finanzamt Koblenz Str.Nr. 22 65 10 285 2
www.rhein-zeitung.de<http://www.rhein-zeitung.de/>;

Von: Xymon [mailto:xymon-bounces at xymon.com] Im Auftrag von Brandon Dale
Gesendet: Mittwoch, 17. Dezember 2014 00:43
An: xymon at xymon.com<mailto:xymon at xymon.com>
Betreff: [Xymon] html_mail.pl colour

I am trying to setup HTML email alerts, I found this script on xymonton which appears to be exactly what I need https://wiki.xymonton.org/doku.php/alerts:html_mail I followed the instructions and added it to my alerts.cfg.

It successfully sends HTML emails, however it doesn't seem to contain a colour to match the alert which I think it should? I assumed I would get a line down the left side similar to what you see on the xymon webpages.

This is what I get emailed:


[cid:user-b6e0dc61f198@xymon.invalid3D80]

▸ quoted from Becker Christian


If I look at the HTML source for the email I think based on this I can assume the scripts logic is successfully matching the alert colour to the correct .gif it needs:

<body background="cid:bkg-red.gif">

I checked on the xymon server and these files appear to exist where they need to:

usr/lib/xymon/server/www/gifs# ls
arrow.gif       bkg-red.gif      clear.gif          favicon-purple.ico   green-recent.gif   red-ack.gif         xymonbody.css
bkg-blue.gif    bkg-yellow.gif   clear-recent.gif   favicon-red.ico      purple-ack.gif     red.gif             yellow-ack.gif
bkg-clear.gif   blue-ack.gif     favicon-blue.ico   favicon-unknown.ico  purple.gif         red-recent.gif      yellow.gif
bkg-green.gif   blue.gif         favicon-clear.ico  favicon-yellow.ico   purple-recent.gif  unknown.gif         yellow-recent.gif
bkg-purple.gif  blue-recent.gif  favicon-green.ico  green.gif            README             unknown-recent.gif  zoom.gif


Am I doing something obivously wrong? And how do I go about troubleshooting this


Note:

-          This example is from a custom test, but I don't think that could be the cause of the problem as the script is determing the colour of the alert as expected.

-          Xymon 4.3.17 running on Debian 6

Brandon

html_mail.pl colour 🔗 link

html_mail.pl colour