BBWin False positive - data on two lines

5 messages in this thread

list Nick Camaldi · Wed, 2 Feb 2011 11:02:20 -0500 ·

Hello everyone!
 
We are using BBWin_0.12  we have been recieving some false positives as it pertains to  data showing up a second line.  This may have to do with the unexpected CR\LF
 
we have seen this with disk and also svcs  here are some examples:
 
Disk Error:
Filesystem     1K-blocks     Used       Avail    Capacity    Mounted      Summary(Total\Avail)
C               71644780   35248592   36396188    49%       /FIXED/C        68.33gb\34.72gb
E              430023744   42237568  387786176     9%       /FIXED/E        410.10gb\369.84gb
F              114334528   15872192   98462336    13%       /FIXED/F  
     109.38gb\93.92gb
G          ]   114334528     537728  113796800     0%       /FIXED/G        109.38gb\108.53gb
I               57167232    2588352   54578880     4%       /FIXED/I        54.53gb\52.51gb

and 
 
SVCS Error:
Cisco_CallManager                   automatic    started        Cisco CallManager
Cisco_CTIManager                    automatic    started        Cisco CTIManager
Cisco_CTL_Provider                  automatic    started        Cisco CTL Provider
Cisco_DCD_Controller_Service        automatic    started        Cisco DCD Controller Service
Cisco_Extended_Functions            automatic    started        Cisco Extended Functions
Cisco_IP_Voice_Media_Streaming_App  automatic    started        Cisco IP Voice Media Streaming App
Cisco_Messaging_Interface           automatic  
 starte]        Cisco Messaging Interface
Cisco_MOH_Audio_T
ansl]tor          automatic    started        Cisco MOH Audio Translator
Cisco_RIS_Data_Collector            automatic    started        Cisco RIS Data Collector
Cisco_Serviceability_Reporter       automatic    started        Cisco Serviceability Reporter
Cisco_Telephony_Call_Dispatcher     automatic    started        Cisco Telephony Call Dispatcher
Cisco_Tftp                          automatic    started        Cisco Tftp
CiscoTomcat                         automatic    started        Cisco Tomcat

 
Any help with this would be greatly appreciated!

list Nick Camaldi · Wed, 2 Mar 2011 10:47:18 -0500 ·


 This is happening more and more frequently anyone have a solution to this?
 
another example:
abcdef1:disk red [123456]
red Wed Mar 02]10:08:16 2011 - Filesystems NOT ok
11782288 (11782288% used) has reached the PANIC level (95%)

Filesystem     1K-block
     Us]d       Avail    Capacity    Mounted      Summary(Total\Avail)
C               20956792    9174504
  11782288    43%       /F]XED/C        19.100gb\11.24gb
D               52420060      68752   52351308     0%       /FIXED/D        49.10gb\49.94gb

▸ quoted from Nick Camaldi



From: user-93c600de5418@xymon.invalid
To: xymon at xymon.com
Date: Wed, 2 Feb 2011 11:02:20 -0500
Subject: [xymon] BBWin False positive - data on two lines


Hello everyone!
 
We are using BBWin_0.12  we have been recieving some false positives as it pertains to  data showing up a second line.  This may have to do with the unexpected CR\LF
 
we have seen this with disk and also svcs  here are some examples:
 
Disk Error:
Filesystem     1K-blocks     Used       Avail    Capacity    Mounted      Summary(Total\Avail)
C               71644780   35248592   36396188    49%       /FIXED/C        68.33gb\34.72gb
E              430023744   42237568  387786176     9%       /FIXED/E        410.10gb\369.84gb
F              114334528   15872192   98462336    13%       /FIXED/F  
     109.38gb\93.92gb
G          ]   114334528     537728  113796800     0%       /FIXED/G        109.38gb\108.53gb
I               57167232    2588352   54578880     4%       /FIXED/I        54.53gb\52.51gb

and 
 
SVCS Error:
Cisco_CallManager                   automatic    started        Cisco CallManager
Cisco_CTIManager                    automatic    started        Cisco CTIManager
Cisco_CTL_Provider                  automatic    started        Cisco CTL Provider
Cisco_DCD_Controller_Service        automatic    started        Cisco DCD Controller Service
Cisco_Extended_Functions            automatic    started        Cisco Extended Functions
Cisco_IP_Voice_Media_Streaming_App  automatic    started        Cisco IP Voice Media Streaming App
Cisco_Messaging_Interface           automatic  
starte]        Cisco Messaging Interface
Cisco_MOH_Audio_T
ansl]tor          automatic    started        Cisco MOH Audio Translator
Cisco_RIS_Data_Collector            automatic    started        Cisco RIS Data Collector
Cisco_Serviceability_Reporter       automatic    started        Cisco Serviceability Reporter
Cisco_Telephony_Call_Dispatcher     automatic    started        Cisco Telephony Call Dispatcher
Cisco_Tftp                          automatic    started        Cisco Tftp
CiscoTomcat                         automatic    started        Cisco Tomcat

 
Any help with this would be greatly appreciated!

list Nick Camaldi · Thu, 3 Mar 2011 09:17:36 -0500 ·

▸ quoted from Nick Camaldi

This is happening more and more frequently anyone have a solution to this?
 
another example:
abcdef1:disk red [123456]
red Wed Mar 02]10:08:16 2011 - Filesystems NOT ok
11782288 (11782288% used) has reached the PANIC level (95%)

Filesystem     1K-block
     Us]d       Avail    Capacity    Mounted      Summary(Total\Avail)
C               20956792    9174504
  11782288    43%       /F]XED/C        19.100gb\11.24gb
D               52420060      68752   52351308     0%       /FIXED/D        49.10gb\49.94gb


ps
I tried sending this yesterday but I don't think it worked.
Nick

▸ quoted from Nick Camaldi

 

From: user-93c600de5418@xymon.invalid
To: xymon at xymon.com
Date: Wed, 2 Feb 2011 11:02:20 -0500
Subject: [xymon] BBWin False positive - data on two lines


Hello everyone!
 
We are using BBWin_0.12  we have been recieving some false positives as it pertains to  data showing up a second line.  This may have to do with the unexpected CR\LF
 
we have seen this with disk and also svcs  here are some examples:
 
Disk Error:
Filesystem     1K-blocks     Used       Avail    Capacity    Mounted      Summary(Total\Avail)
C               71644780   35248592   36396188    49%       /FIXED/C        68.33gb\34.72gb
E              430023744   42237568  387786176     9%       /FIXED/E        410.10gb\369.84gb
F              114334528   15872192   98462336    13%       /FIXED/F  
     109.38gb\93.92gb
G          ]   114334528     537728  113796800     0%       /FIXED/G        109.38gb\108.53gb
I               57167232    2588352   54578880     4%       /FIXED/I        54.53gb\52.51gb

and 
 
SVCS Error:
Cisco_CallManager                   automatic    started        Cisco CallManager
Cisco_CTIManager                    automatic    started        Cisco CTIManager
Cisco_CTL_Provider                  automatic    started        Cisco CTL Provider
Cisco_DCD_Controller_Service        automatic    started        Cisco DCD Controller Service
Cisco_Extended_Functions            automatic    started        Cisco Extended Functions
Cisco_IP_Voice_Media_Streaming_App  automatic    started        Cisco IP Voice Media Streaming App
Cisco_Messaging_Interface           automatic  
starte]        Cisco Messaging Interface
Cisco_MOH_Audio_T
ansl]tor          automatic    started        Cisco MOH Audio Translator
Cisco_RIS_Data_Collector            automatic    started        Cisco RIS Data Collector
Cisco_Serviceability_Reporter       automatic    started        Cisco Serviceability Reporter
Cisco_Telephony_Call_Dispatcher     automatic    started        Cisco Telephony Call Dispatcher
Cisco_Tftp                          automatic    started        Cisco Tftp
CiscoTomcat                         automatic    started        Cisco Tomcat

 
Any help with this would be greatly appreciated!

list Henrik Størner · Thu, 03 Mar 2011 15:39:07 +0100 ·

On Wed, 2 Mar 2011 10:47:18 -0500, Nick Camaldi

▸ quoted from Nick Camaldi

<user-93c600de5418@xymon.invalid> wrote:

This is happening more and more frequently anyone have a solution to
this?
 
another example:
abcdef1:disk red [123456]
red Wed Mar 02]10:08:16 2011 - Filesystems NOT ok
11782288 (11782288% used) has reached the PANIC level (95%)

Filesystem     1K-block
     Us]d       Avail    Capacity    Mounted      Summary(Total\Avail)
C               20956792    9174504

This looks more like the client analysis problem that has been fixed in 
the 4.3.0 beta-3 (and RC-1 versions) - it was fixed back in October
2010.

I guess you are running 4.2.3 ? Upgrading to 4.3.0 (RC or the final
release when it ships) will fix it.

It is not limited to BBWin clients, by the way. In fact, it is triggered
by another host sending a very large client-data message before the BBWin 
data arrives.


Regards,
Henrik

list Nick Camaldi · Thu, 3 Mar 2011 10:32:19 -0500 ·

 We're running  4.3.0-beta2
 If we use the old bigbrother agent we don't get this issue?

It only sends an invalid alert notification when the data traverses two lines.

▸ quoted from Henrik Størner

To: user-93c600de5418@xymon.invalid
Subject: Re: [Xymon] [xymon] BBWin False positive - data on two lines
Date: Thu, 3 Mar 2011 15:39:07 +0100
From: user-ce4a2c883f75@xymon.invalid
CC: xymon at xymon.com

On Wed, 2 Mar 2011 10:47:18 -0500, Nick Camaldi
<user-93c600de5418@xymon.invalid> wrote:

This is happening more and more frequently anyone have a solution to
this?

another example:

abcdef1:disk red [123456]
red Wed Mar 02]10:08:16 2011 - Filesystems NOT ok
11782288 (11782288% used) has reached the PANIC level (95%)

Filesystem 1K-block

Us]d Avail Capacity Mounted Summary(Total\Avail)
C 20956792 9174504

This looks more like the client analysis problem that has been fixed in the 4.3.0 beta-3 (and RC-1 versions) - it was fixed back in October
2010.

I guess you are running 4.2.3 ? Upgrading to 4.3.0 (RC or the final
release when it ships) will fix it.

It is not limited to BBWin clients, by the way. In fact, it is triggered
by another host sending a very large client-data message before the BBWin data arrives.


Regards,
Henrik

BBWin False positive - data on two lines 🔗 link

BBWin False positive - data on two lines