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stop receiving notice alerts

5 messages in this thread

list Asif Iqbal · Fri, 2 Dec 2005 19:03:12 -0500 ·
Hi All

I just realized that we are not receiving NOTICE alerts anymore when disable or
enable host.service through the web.

tail -10 /var/log/hobbit/enadis.log. I have always seen them but not
showing the host whose service I disabled and then enabled. 

2005-11-30 07:52:15 Could not remove disable-file '/export/home/hobbit/data/disabled/maskit,inet,here,net.scanmsg':No such file or directory
2005-11-30 07:52:15 Could not remove disable-file '/export/home/hobbit/data/disabled/maskit,inet,here,net.top':No
such file or directory
2005-11-30 07:52:15 Could not remove disable-file '/export/home/hobbit/data/disabled/maskit,inet,here,net.netinfo':No
such file or directory

Also not receiving any email related to NOTICE.

./bin/bbcmd hobbitd_alert --dump-config

[..]
HOST=%(.*)
        MAIL user-29736c32e50f@xymon.invalid FORMAT=TEXT REPEAT=30 NOTICE NOALERT

Version:

./bin/bbgen --version
bbgen version 4.1.2

I do not think I made any recent changes. 

Thanks

-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
"..there are two kinds of people: those who work and those who take the credit...try
 to be in the first group;...less competition there."  - Indira Gandhi
list Asif Iqbal · Tue, 14 Feb 2006 17:55:18 -0500 ·
I am still having this issue. I see the info and alert page shows that
the disable has been done. But I do not NOTICE email. According to the
info page I should receive notification alerts. Also I do not see any
entry in the acknowledgement page either. I did not see any email
generated related to this notice either. Also no entry for troubled hosts in
the enadis.log or notification log. It works for other hosts. The
following log files from previous emails are still true as well.

This is the part that is responsible for sending NOTICE

HOST=%(.*)
        MAIL user-87c2527b7883@xymon.invalid SYSTEMS NOTICE NOALERT

Again only few hosts that are having trouble. Rest of them when disabled
generates an email and I receive it fine.

Should this be posted as bug or there is some debug trick I can follow
to find the real issue?

Thanks
quoted from Asif Iqbal

On Fri, Dec 02, 2005 at 07:03:12PM, Asif Iqbal wrote:
Hi All

I just realized that we are not receiving NOTICE alerts anymore when disable or
enable host.service through the web.

tail -10 /var/log/hobbit/enadis.log. I have always seen them but not
showing the host whose service I disabled and then enabled. 

2005-11-30 07:52:15 Could not remove disable-file '/export/home/hobbit/data/disabled/maskit,inet,here,net.scanmsg':No such file or directory
2005-11-30 07:52:15 Could not remove disable-file '/export/home/hobbit/data/disabled/maskit,inet,here,net.top':No
such file or directory
2005-11-30 07:52:15 Could not remove disable-file '/export/home/hobbit/data/disabled/maskit,inet,here,net.netinfo':No
such file or directory

Also not receiving any email related to NOTICE.

./bin/bbcmd hobbitd_alert --dump-config

[..]
HOST=%(.*)
        MAIL user-29736c32e50f@xymon.invalid FORMAT=TEXT REPEAT=30 NOTICE NOALERT

Version:

./bin/bbgen --version
bbgen version 4.1.2

I do not think I made any recent changes. 

Thanks
-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
"..there are two kinds of people: those who work and those who take the credit...try
 to be in the first group;...less competition there."  - Indira Gandhi
list Asif Iqbal · Wed, 22 Feb 2006 14:21:04 -0500 ·
I am guessing ever since I started using the PAGE variable in my
hobbit-alerts.cfg file I have been seeing more disable action failing to
generate an alert notification

Not sure if there is a way to debug the failure.
quoted from Asif Iqbal

On Tue, Feb 14, 2006 at 05:55:18PM, Asif Iqbal wrote:
I am still having this issue. I see the info and alert page shows that
the disable has been done. But I do not NOTICE email. According to the
info page I should receive notification alerts. Also I do not see any
entry in the acknowledgement page either. I did not see any email
generated related to this notice either. Also no entry for troubled hosts in
the enadis.log or notification log. It works for other hosts. The
following log files from previous emails are still true as well.

This is the part that is responsible for sending NOTICE

HOST=%(.*)
        MAIL user-87c2527b7883@xymon.invalid SYSTEMS NOTICE NOALERT

Again only few hosts that are having trouble. Rest of them when disabled
generates an email and I receive it fine.

Should this be posted as bug or there is some debug trick I can follow
to find the real issue?

Thanks

On Fri, Dec 02, 2005 at 07:03:12PM, Asif Iqbal wrote:
Hi All
I just realized that we are not receiving NOTICE alerts anymore when disable or
enable host.service through the web.
tail -10 /var/log/hobbit/enadis.log. I have always seen them but not
showing the host whose service I disabled and then enabled. > > 2005-11-30 07:52:15 Could not remove disable-file '/export/home/hobbit/data/disabled/maskit,inet,here,net.scanmsg':No such file or directory
2005-11-30 07:52:15 Could not remove disable-file '/export/home/hobbit/data/disabled/maskit,inet,here,net.top':No
such file or directory
2005-11-30 07:52:15 Could not remove disable-file '/export/home/hobbit/data/disabled/maskit,inet,here,net.netinfo':No
such file or directory
Also not receiving any email related to NOTICE.
./bin/bbcmd hobbitd_alert --dump-config
[..]
HOST=%(.*)
        MAIL user-29736c32e50f@xymon.invalid FORMAT=TEXT REPEAT=30 NOTICE NOALERT
Version:
./bin/bbgen --version
bbgen version 4.1.2
I do not think I made any recent changes. > > Thanks
-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
"..there are two kinds of people: those who work and those who take the credit...try
 to be in the first group;...less competition there."  - Indira Gandhi
list Asif Iqbal · Wed, 22 Feb 2006 22:08:55 -0500 ·
After going through all 6 cases it matches the following pattern

        "If enable/disable all tests of a host with one request through
         web you get no email alert notification"

I am changing the subject to reflect the findings. Hobbit version is
4.1.2

I noticed Charles Jones found the exact same issue but I did not see any solution. Here is the link to his finding

	http://www.hswn.dk/hobbiton/2005/11/msg00140.html

This is now a confirmed bug.
quoted from Asif Iqbal

Thanks

On Fri, Dec 02, 2005 at 07:03:12PM, Asif Iqbal wrote:
Hi All

I just realized that we are not receiving NOTICE alerts anymore when disable or
enable host.service through the web.

tail -10 /var/log/hobbit/enadis.log. I have always seen them but not
showing the host whose service I disabled and then enabled. 
2005-11-30 07:52:15 Could not remove disable-file '/export/home/hobbit/data/disabled/maskit,inet,here,net.scanmsg':No such file or directory
2005-11-30 07:52:15 Could not remove disable-file '/export/home/hobbit/data/disabled/maskit,inet,here,net.top':No
such file or directory
2005-11-30 07:52:15 Could not remove disable-file '/export/home/hobbit/data/disabled/maskit,inet,here,net.netinfo':No
such file or directory

Also not receiving any email related to NOTICE.

./bin/bbcmd hobbitd_alert --dump-config

[..]
HOST=%(.*)
        MAIL user-29736c32e50f@xymon.invalid FORMAT=TEXT REPEAT=30 NOTICE NOALERT

Version:

./bin/bbgen --version
bbgen version 4.1.2

I do not think I made any recent changes. 
Thanks
-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
"..there are two kinds of people: those who work and those who take the credit...try
 to be in the first group;...less competition there."  - Indira Gandhi
list Henrik Størner · Thu, 1 Jun 2006 23:37:10 +0200 ·
quoted from Asif Iqbal
On Wed, Feb 22, 2006 at 10:08:55PM -0500, Asif Iqbal wrote:
After going through all 6 cases it matches the following pattern

        "If enable/disable all tests of a host with one request through
         web you get no email alert notification"

I am changing the subject to reflect the findings. Hobbit version is
4.1.2
This has been fixed today, so it should work with the next snapshot. And
with the beta-version that will go out over the week-end.


Henrik