Disk test in Windows appending a ' with a large number of disks

list Daniel Nordquist · Fri, 16 Oct 2015 11:42:47 +0000 ·

Disk test in Windows appending a ' with a large number of disks (over 150), which breaks the test.

For some reason, we added additional disks to our exchange servers and hobbit is appending a single quote (') to the disk names and the disk test is broken because of it.

Anyone have this happen to them and know of a solution?

Thank you,
Dan


This e-mail message and any attached files are confidential and are intended solely for the use of the addressee(s) named above. If you are not the intended recipient, any review, use, or distribution of this e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy regulations, attorney-client work product, or other privileges. If you have received this confidential communication in error, please notify the sender immediately by reply e-mail message and permanently delete the original message. To reply to our email administrator directly, send an email to: user-40803320aaf5@xymon.invalid .

If this e-mail message concerns a contract matter, be advised that no employee or agent is authorized to conclude any binding agreement on behalf of Orlando Health by e-mail without express written confirmation by an officer of the corporation. Any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Orlando Health.

list Japheth Cleaver · Sat, 17 Oct 2015 20:49:06 -0700 ·

▸ quoted from Daniel Nordquist


On Fri, October 16, 2015 4:42 am, Nordquist, Daniel wrote:

Disk test in Windows appending a ' with a large number of disks (over
150), which breaks the test.

For some reason, we added additional disks to our exchange servers and
hobbit is appending a single quote (') to the disk names and the disk test
is broken because of it.

Anyone have this happen to them and know of a solution?

Hi Dan,

This is the first I've heard of something like this. Can you provide a
sample of what you're seeing? Also, the version numbers (on the server
side) and the client script.

Do you see this in the 'df' section of the raw client report, or is it
just in the 'disk' status test?


Regards,
-jc

list Daniel Nordquist · Mon, 19 Oct 2015 11:51:20 +0000 ·

It just appends a ' to the disk name, like this; DB165'

Diskpart and all other windows utils show the disk as a normal name, it's just hobbit that is appending the '

Any ideas?

▸ quoted from Daniel Nordquist



-----Original Message-----
From: J.C. Cleaver [mailto:user-87556346d4af@xymon.invalid]
Sent: Saturday, October 17, 2015 11:49 PM
To: Nordquist, Daniel <user-b7c65cb59f49@xymon.invalid>
Cc: Xymon Mailing List <xymon at xymon.com>
Subject: Re: [Xymon] Disk test in Windows appending a ' with a large number of disks


On Fri, October 16, 2015 4:42 am, Nordquist, Daniel wrote:

Disk test in Windows appending a ' with a large number of disks (over
150), which breaks the test.

For some reason, we added additional disks to our exchange servers and
hobbit is appending a single quote (') to the disk names and the disk
test is broken because of it.

Anyone have this happen to them and know of a solution?

Hi Dan,

This is the first I've heard of something like this. Can you provide a sample of what you're seeing? Also, the version numbers (on the server
side) and the client script.

Do you see this in the 'df' section of the raw client report, or is it just in the 'disk' status test?


Regards,
-jc


This e-mail message and any attached files are confidential and are intended solely for the use of the addressee(s) named above. If you are not the intended recipient, any review, use, or distribution of this e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy regulations, attorney-client work product, or other privileges. If you have received this confidential communication in error, please notify the sender immediately by reply e-mail message and permanently delete the original message. To reply to our email administrator directly, send an email to: user-40803320aaf5@xymon.invalid .

If this e-mail message concerns a contract matter, be advised that no employee or agent is authorized to conclude any binding agreement on behalf of Orlando Health by e-mail without express written confirmation by an officer of the corporation. Any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Orlando Health.

list Japheth Cleaver · Mon, 19 Oct 2015 09:33:51 -0700 ·

Can you send the output of the '[df]' section of the client report for
this server? Also, are you using BBWin or the PowerShell client?

-jc

▸ quoted from Daniel Nordquist



On Mon, October 19, 2015 4:51 am, Nordquist, Daniel wrote:

It just appends a ' to the disk name, like this; DB165'

Diskpart and all other windows utils show the disk as a normal name, it's
just hobbit that is appending the '

Any ideas?


-----Original Message-----
From: J.C. Cleaver [mailto:user-87556346d4af@xymon.invalid]
Sent: Saturday, October 17, 2015 11:49 PM
To: Nordquist, Daniel <user-b7c65cb59f49@xymon.invalid>
Cc: Xymon Mailing List <xymon at xymon.com>
Subject: Re: [Xymon] Disk test in Windows appending a ' with a large
number of disks


On Fri, October 16, 2015 4:42 am, Nordquist, Daniel wrote:

Disk test in Windows appending a ' with a large number of disks (over
150), which breaks the test.

For some reason, we added additional disks to our exchange servers and
hobbit is appending a single quote (') to the disk names and the disk
test is broken because of it.

Anyone have this happen to them and know of a solution?

Hi Dan,

This is the first I've heard of something like this. Can you provide a
sample of what you're seeing? Also, the version numbers (on the server
side) and the client script.

Do you see this in the 'df' section of the raw client report, or is it
just in the 'disk' status test?


Regards,
-jc


This e-mail message and any attached files are confidential and are
intended solely for the use of the addressee(s) named above. If you are
not the intended recipient, any review, use, or distribution of this
e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy
regulations, attorney-client work product, or other privileges. If you
have received this confidential communication in error, please notify the
sender immediately by reply e-mail message and permanently delete the
original message. To reply to our email administrator directly, send an
email to: user-40803320aaf5@xymon.invalid .

If this e-mail message concerns a contract matter, be advised that no
employee or agent is authorized to conclude any binding agreement on
behalf of Orlando Health by e-mail without express written confirmation by
an officer of the corporation. Any views or opinions presented in this
e-mail are solely those of the author and do not necessarily represent
those of Orlando Health.

list Daniel Nordquist · Tue, 20 Oct 2015 15:30:41 +0000 ·

Not sure what you mean by the '[df]' section of the client report?

It's running the .13 bbwin client.

▸ quoted from Japheth Cleaver

-----Original Message-----
From: J.C. Cleaver [mailto:user-87556346d4af@xymon.invalid]
Sent: Monday, October 19, 2015 12:34 PM
To: Nordquist, Daniel
Cc: Xymon Mailing List
Subject: RE: [Xymon] Disk test in Windows appending a ' with a large number of disks

Can you send the output of the '[df]' section of the client report for this server? Also, are you using BBWin or the PowerShell client?

-jc

On Mon, October 19, 2015 4:51 am, Nordquist, Daniel wrote:

It just appends a ' to the disk name, like this; DB165'

Diskpart and all other windows utils show the disk as a normal name,
it's just hobbit that is appending the '

Any ideas?


-----Original Message-----
From: J.C. Cleaver [mailto:user-87556346d4af@xymon.invalid]
Sent: Saturday, October 17, 2015 11:49 PM
To: Nordquist, Daniel <user-b7c65cb59f49@xymon.invalid>
Cc: Xymon Mailing List <xymon at xymon.com>
Subject: Re: [Xymon] Disk test in Windows appending a ' with a large
number of disks


On Fri, October 16, 2015 4:42 am, Nordquist, Daniel wrote:

Disk test in Windows appending a ' with a large number of disks (over
150), which breaks the test.

For some reason, we added additional disks to our exchange servers
and hobbit is appending a single quote (') to the disk names and the
disk test is broken because of it.

Anyone have this happen to them and know of a solution?

Hi Dan,

This is the first I've heard of something like this. Can you provide a
sample of what you're seeing? Also, the version numbers (on the server
side) and the client script.

Do you see this in the 'df' section of the raw client report, or is it
just in the 'disk' status test?


Regards,
-jc


This e-mail message and any attached files are confidential and are
intended solely for the use of the addressee(s) named above. If you
are not the intended recipient, any review, use, or distribution of
this e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy
regulations, attorney-client work product, or other privileges. If you
have received this confidential communication in error, please notify
the sender immediately by reply e-mail message and permanently delete
the original message. To reply to our email administrator directly,
send an email to: user-40803320aaf5@xymon.invalid .

If this e-mail message concerns a contract matter, be advised that no
employee or agent is authorized to conclude any binding agreement on
behalf of Orlando Health by e-mail without express written
confirmation by an officer of the corporation. Any views or opinions
presented in this e-mail are solely those of the author and do not
necessarily represent those of Orlando Health.

This e-mail message and any attached files are confidential and are intended solely for the use of the addressee(s) named above. If you are not the intended recipient, any review, use, or distribution of this e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy regulations, attorney-client work product, or other privileges. If you have received this confidential communication in error, please notify the sender immediately by reply e-mail message and permanently delete the original message. To reply to our email administrator directly, send an email to: user-40803320aaf5@xymon.invalid .

If this e-mail message concerns a contract matter, be advised that no employee or agent is authorized to conclude any binding agreement on behalf of Orlando Health by e-mail without express written confirmation by an officer of the corporation. Any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Orlando Health.

list Al Jeffcoat · Tue, 20 Oct 2015 15:52:34 +0000 ·

To add more information, this is 100% a client problem.  The bbwin client is crashing after the disks were added to the exchange server, which is causing the service test to turn purple on the xymon server.  There are 5 other exchange servers with the exact same configuration that aren't having a problem.  There's a warning that bbwin can't find a dll in the windows event log, but as I'm not a wintel admin here, I don’t have access to it.  If it's of interest to anyone, I can get it from them if necessary.  I suggested to the techs working the issue that they look into the xymonpsclient to see if it resolves the issue.

Thank you,

Al

Al Jeffcoat, IBM Certified AIX Support Specialist
System Programmer III (Storage and *NIX)
Information Services

Orlando Health
orlandohealth.com
facebook.com/orlandohealth
youtube.com/orlandohealth
@orlandohealth on twitter

XXXX Mercy Drive
Orlando, FL XXXXX
tel: XXX.XXX.XXXX
fax: XXX.XXX.XXXX

▸ quoted from Daniel Nordquist

-----Original Message-----
From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Nordquist, Daniel
Sent: Tuesday, October 20, 2015 11:31 AM
To: J.C. Cleaver <user-87556346d4af@xymon.invalid>
Cc: Xymon Mailing List <xymon at xymon.com>
Subject: Re: [Xymon] Disk test in Windows appending a ' with a large number of disks

Not sure what you mean by the '[df]' section of the client report?

It's running the .13 bbwin client.

-----Original Message-----
From: J.C. Cleaver [mailto:user-87556346d4af@xymon.invalid]
Sent: Monday, October 19, 2015 12:34 PM
To: Nordquist, Daniel
Cc: Xymon Mailing List
Subject: RE: [Xymon] Disk test in Windows appending a ' with a large number of disks

Can you send the output of the '[df]' section of the client report for this server? Also, are you using BBWin or the PowerShell client?

-jc

On Mon, October 19, 2015 4:51 am, Nordquist, Daniel wrote:

It just appends a ' to the disk name, like this; DB165'

Diskpart and all other windows utils show the disk as a normal name,
it's just hobbit that is appending the '

Any ideas?


-----Original Message-----
From: J.C. Cleaver [mailto:user-87556346d4af@xymon.invalid]
Sent: Saturday, October 17, 2015 11:49 PM
To: Nordquist, Daniel <user-b7c65cb59f49@xymon.invalid>
Cc: Xymon Mailing List <xymon at xymon.com>
Subject: Re: [Xymon] Disk test in Windows appending a ' with a large
number of disks


On Fri, October 16, 2015 4:42 am, Nordquist, Daniel wrote:

Disk test in Windows appending a ' with a large number of disks (over
150), which breaks the test.

For some reason, we added additional disks to our exchange servers
and hobbit is appending a single quote (') to the disk names and the
disk test is broken because of it.

Anyone have this happen to them and know of a solution?

Hi Dan,

This is the first I've heard of something like this. Can you provide a
sample of what you're seeing? Also, the version numbers (on the server
side) and the client script.

Do you see this in the 'df' section of the raw client report, or is it
just in the 'disk' status test?


Regards,
-jc


This e-mail message and any attached files are confidential and are
intended solely for the use of the addressee(s) named above. If you
are not the intended recipient, any review, use, or distribution of
this e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy
regulations, attorney-client work product, or other privileges. If you
have received this confidential communication in error, please notify
the sender immediately by reply e-mail message and permanently delete
the original message. To reply to our email administrator directly,
send an email to: user-40803320aaf5@xymon.invalid .

If this e-mail message concerns a contract matter, be advised that no
employee or agent is authorized to conclude any binding agreement on
behalf of Orlando Health by e-mail without express written
confirmation by an officer of the corporation. Any views or opinions
presented in this e-mail are solely those of the author and do not
necessarily represent those of Orlando Health.

This e-mail message and any attached files are confidential and are intended solely for the use of the addressee(s) named above. If you are not the intended recipient, any review, use, or distribution of this e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy regulations, attorney-client work product, or other privileges. If you have received this confidential communication in error, please notify the sender immediately by reply e-mail message and permanently delete the original message. To reply to our email administrator directly, send an email to: user-40803320aaf5@xymon.invalid .

If this e-mail message concerns a contract matter, be advised that no employee or agent is authorized to conclude any binding agreement on behalf of Orlando Health by e-mail without express written confirmation by an officer of the corporation. Any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Orlando Health.

This e-mail message and any attached files are confidential and are intended solely for the use of the addressee(s) named above. If you are not the intended recipient, any review, use, or distribution of this e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy regulations, attorney-client work product, or other privileges. If you have received this confidential communication in error, please notify the sender immediately by reply e-mail message and permanently delete the original message. To reply to our email administrator directly, send an email to: user-40803320aaf5@xymon.invalid .

If this e-mail message concerns a contract matter, be advised that no employee or agent is authorized to conclude any binding agreement on behalf of Orlando Health by e-mail without express written confirmation by an officer of the corporation. Any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Orlando Health.

list Daniel Nordquist · Tue, 20 Oct 2015 16:47:22 +0000 ·

FYI – This is the dll error that generates when the disk.dll attempts to load:


Log Name:      Application

Source:        Application Error

Date:          10/20/2015 12:43:19 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      <my server name>

Description:

Faulting application name: BBWin.exe, version: 0.13.0.237, time stamp: 0x4f273487

Faulting module name: MSVCR100.dll, version: 10.0.30319.1, time stamp: 0x4ba1dbbe

Exception code: 0xc0000005

Fault offset: 0x00001fd8

Faulting process id: 0x26904

Faulting application start time: 0x01d10b566be8eeca

Faulting application path: C:\Program Files (x86)\BBWin\bin\BBWin.exe

Faulting module path: C:\Program Files (x86)\BBWin\bin\MSVCR100.dll

Report Id: aaa9999f-7749-11e5-a446-3cd92bf6e804

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-10-20T16:43:19.000000000Z" />

    <EventRecordID>2594237</EventRecordID>

    <Channel>Application</Channel>

    <Computer>my server</Computer>

    <Security />

  </System>

  <EventData>

    <Data>BBWin.exe</Data>

    <Data>0.13.0.237</Data>

    <Data>4f273487</Data>

    <Data>MSVCR100.dll</Data>

    <Data>10.0.30319.1</Data>

    <Data>4ba1dbbe</Data>

    <Data>c0000005</Data>

    <Data>00001fd8</Data>

    <Data>26904</Data>

    <Data>01d10b566be8eeca</Data>

    <Data>C:\Program Files (x86)\BBWin\bin\BBWin.exe</Data>

    <Data>C:\Program Files (x86)\BBWin\bin\MSVCR100.dll</Data>

    <Data>aaa9999f-7749-11e5-a446-3cd92bf6e804</Data>

  </EventData>

</Event>

▸ quoted from Al Jeffcoat

-----Original Message-----
From: Jeffcoat, Al
Sent: Tuesday, October 20, 2015 11:53 AM
To: Nordquist, Daniel <user-b7c65cb59f49@xymon.invalid>; J.C. Cleaver <user-87556346d4af@xymon.invalid>
Cc: Xymon Mailing List <xymon at xymon.com>
Subject: RE: [Xymon] Disk test in Windows appending a ' with a large number of disks

To add more information, this is 100% a client problem.  The bbwin client is crashing after the disks were added to the exchange server, which is causing the service test to turn purple on the xymon server.  There are 5 other exchange servers with the exact same configuration that aren't having a problem.  There's a warning that bbwin can't find a dll in the windows event log, but as I'm not a wintel admin here, I don’t have access to it.  If it's of interest to anyone, I can get it from them if necessary.  I suggested to the techs working the issue that they look into the xymonpsclient to see if it resolves the issue.

Thank you,

Al

Al Jeffcoat, IBM Certified AIX Support Specialist System Programmer III (Storage and *NIX) Information Services

Orlando Health

orlandohealth.com

facebook.com/orlandohealth

youtube.com/orlandohealth

@orlandohealth on twitter

XXXX Mercy Drive

Orlando, FL XXXXX

tel: XXX.XXX.XXXX

fax: XXX.XXX.XXXX

-----Original Message-----

From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Nordquist, Daniel

Sent: Tuesday, October 20, 2015 11:31 AM

To: J.C. Cleaver <user-87556346d4af@xymon.invalid<mailto:user-87556346d4af@xymon.invalid>>

Cc: Xymon Mailing List <xymon at xymon.com<mailto:xymon at xymon.com>>

Subject: Re: [Xymon] Disk test in Windows appending a ' with a large number of disks

Not sure what you mean by the '[df]' section of the client report?

It's running the .13 bbwin client.

-----Original Message-----

From: J.C. Cleaver [mailto:user-87556346d4af@xymon.invalid]

Sent: Monday, October 19, 2015 12:34 PM

To: Nordquist, Daniel

Cc: Xymon Mailing List

Subject: RE: [Xymon] Disk test in Windows appending a ' with a large number of disks

Can you send the output of the '[df]' section of the client report for this server? Also, are you using BBWin or the PowerShell client?

-jc

On Mon, October 19, 2015 4:51 am, Nordquist, Daniel wrote:

It just appends a ' to the disk name, like this; DB165'

Diskpart and all other windows utils show the disk as a normal name,

it's just hobbit that is appending the '

Any ideas?

-----Original Message-----

From: J.C. Cleaver [mailto:user-87556346d4af@xymon.invalid]

Sent: Saturday, October 17, 2015 11:49 PM

To: Nordquist, Daniel <user-b7c65cb59f49@xymon.invalid<mailto:user-b7c65cb59f49@xymon.invalid>>

Cc: Xymon Mailing List <xymon at xymon.com<mailto:xymon at xymon.com>>

Subject: Re: [Xymon] Disk test in Windows appending a ' with a large

number of disks

On Fri, October 16, 2015 4:42 am, Nordquist, Daniel wrote:

Disk test in Windows appending a ' with a large number of disks (over

150), which breaks the test.

For some reason, we added additional disks to our exchange servers

and hobbit is appending a single quote (') to the disk names and the

disk test is broken because of it.

Anyone have this happen to them and know of a solution?

Hi Dan,

This is the first I've heard of something like this. Can you provide a

sample of what you're seeing? Also, the version numbers (on the server

side) and the client script.

Do you see this in the 'df' section of the raw client report, or is it

just in the 'disk' status test?

Regards,

-jc

This e-mail message and any attached files are confidential and are

intended solely for the use of the addressee(s) named above. If you

are not the intended recipient, any review, use, or distribution of

this e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy

regulations, attorney-client work product, or other privileges. If you

have received this confidential communication in error, please notify

the sender immediately by reply e-mail message and permanently delete

the original message. To reply to our email administrator directly,

send an email to: user-40803320aaf5@xymon.invalid<mailto:user-40803320aaf5@xymon.invalid> .

▸ quoted from Al Jeffcoat

If this e-mail message concerns a contract matter, be advised that no

employee or agent is authorized to conclude any binding agreement on

behalf of Orlando Health by e-mail without express written

confirmation by an officer of the corporation. Any views or opinions

presented in this e-mail are solely those of the author and do not

necessarily represent those of Orlando Health.

This e-mail message and any attached files are confidential and are intended solely for the use of the addressee(s) named above. If you are not the intended recipient, any review, use, or distribution of this e-mail message and any attached files is strictly prohibited.


This communication may contain material protected by Federal privacy regulations, attorney-client work product, or other privileges. If you have received this confidential communication in error, please notify the sender immediately by reply e-mail message and permanently delete the original message. To reply to our email administrator directly, send an email to: user-40803320aaf5@xymon.invalid<mailto:user-40803320aaf5@xymon.invalid> .

▸ quoted from Al Jeffcoat



If this e-mail message concerns a contract matter, be advised that no employee or agent is authorized to conclude any binding agreement on behalf of Orlando Health by e-mail without express written confirmation by an officer of the corporation. Any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Orlando Health.


This e-mail message and any attached files are confidential and are intended solely for the use of the addressee(s) named above. If you are not the intended recipient, any review, use, or distribution of this e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy regulations, attorney-client work product, or other privileges. If you have received this confidential communication in error, please notify the sender immediately by reply e-mail message and permanently delete the original message. To reply to our email administrator directly, send an email to: user-40803320aaf5@xymon.invalid .

If this e-mail message concerns a contract matter, be advised that no employee or agent is authorized to conclude any binding agreement on behalf of Orlando Health by e-mail without express written confirmation by an officer of the corporation. Any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Orlando Health.

list Daniel Nordquist · Tue, 20 Oct 2015 20:47:57 +0000 ·

Yes, bbwin was uninstalled and re-installed a couple times, along with the upgrade from .12 to .13...

I'll check for other versions of the dll when I'm back in the office and reply with my findings.

Thanks for the help!

From: Kenneth S. Petersen [user-bdc293fcf8df@xymon.invalid]
Sent: Tuesday, October 20, 2015 1:04 PM
To: Nordquist, Daniel; Jeffcoat, Al; J.C. Cleaver
Cc: Xymon Mailing List
Subject: SV: [Xymon] Disk test in Windows appending a ' with a large number of disks

Hi Daniel,
Could be related to .dll version conflict.

Is bbwin reinstalled after service pack or other updates on the exchange server?
Try search for MSVCR100.dll though your system to see how versions is located in path.
If an older or newer version is found in path before system32 it could be there your error is coming from.
I’ve been using bbwin 0.13 for quite some time on exchange 2010 with no issue at all, related to this.

Just a thought.

Kenneth S. Petersen

▸ quoted from Daniel Nordquist


Fra: Xymon [mailto:xymon-bounces at xymon.com] På vegne af Nordquist, Daniel
Sendt: 20. oktober 2015 18:47
Til: Jeffcoat, Al; J.C. Cleaver
Cc: Xymon Mailing List
Emne: Re: [Xymon] Disk test in Windows appending a ' with a large number of disks


FYI – This is the dll error that generates when the disk.dll attempts to load:


Log Name:      Application

Source:        Application Error

Date:          10/20/2015 12:43:19 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      <my server name>

Description:

Faulting application name: BBWin.exe, version: 0.13.0.237, time stamp: 0x4f273487

Faulting module name: MSVCR100.dll, version: 10.0.30319.1, time stamp: 0x4ba1dbbe

Exception code: 0xc0000005

Fault offset: 0x00001fd8

Faulting process id: 0x26904

Faulting application start time: 0x01d10b566be8eeca

Faulting application path: C:\Program Files (x86)\BBWin\bin\BBWin.exe

Faulting module path: C:\Program Files (x86)\BBWin\bin\MSVCR100.dll

Report Id: aaa9999f-7749-11e5-a446-3cd92bf6e804

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-10-20T16:43:19.000000000Z" />

    <EventRecordID>2594237</EventRecordID>

    <Channel>Application</Channel>

    <Computer>my server</Computer>

    <Security />

  </System>

  <EventData>

    <Data>BBWin.exe</Data>

    <Data>0.13.0.237</Data>

    <Data>4f273487</Data>

    <Data>MSVCR100.dll</Data>

    <Data>10.0.30319.1</Data>

    <Data>4ba1dbbe</Data>

    <Data>c0000005</Data>

    <Data>00001fd8</Data>

    <Data>26904</Data>

    <Data>01d10b566be8eeca</Data>

    <Data>C:\Program Files (x86)\BBWin\bin\BBWin.exe</Data>

    <Data>C:\Program Files (x86)\BBWin\bin\MSVCR100.dll</Data>

    <Data>aaa9999f-7749-11e5-a446-3cd92bf6e804</Data>

  </EventData>

</Event>


-----Original Message-----
From: Jeffcoat, Al
Sent: Tuesday, October 20, 2015 11:53 AM
To: Nordquist, Daniel <user-b7c65cb59f49@xymon.invalid<mailto:user-b7c65cb59f49@xymon.invalid>>; J.C. Cleaver <user-87556346d4af@xymon.invalid<mailto:user-87556346d4af@xymon.invalid>>
Cc: Xymon Mailing List <xymon at xymon.com<mailto:xymon at xymon.com>>
Subject: RE: [Xymon] Disk test in Windows appending a ' with a large number of disks


To add more information, this is 100% a client problem.  The bbwin client is crashing after the disks were added to the exchange server, which is causing the service test to turn purple on the xymon server.  There are 5 other exchange servers with the exact same configuration that aren't having a problem.  There's a warning that bbwin can't find a dll in the windows event log, but as I'm not a wintel admin here, I don’t have access to it.  If it's of interest to anyone, I can get it from them if necessary.  I suggested to the techs working the issue that they look into the xymonpsclient to see if it resolves the issue.


Thank you,


Al


Al Jeffcoat, IBM Certified AIX Support Specialist System Programmer III (Storage and *NIX) Information Services


Orlando Health

orlandohealth.com

facebook.com/orlandohealth

youtube.com/orlandohealth

@orlandohealth on twitter


XXXX Mercy Drive

Orlando, FL XXXXX

tel: XXX.XXX.XXXX

fax: XXX.XXX.XXXX


-----Original Message-----

From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Nordquist, Daniel

Sent: Tuesday, October 20, 2015 11:31 AM

To: J.C. Cleaver <user-87556346d4af@xymon.invalid<mailto:user-87556346d4af@xymon.invalid>>

Cc: Xymon Mailing List <xymon at xymon.com<mailto:xymon at xymon.com>>

Subject: Re: [Xymon] Disk test in Windows appending a ' with a large number of disks


Not sure what you mean by the '[df]' section of the client report?


It's running the .13 bbwin client.


-----Original Message-----

From: J.C. Cleaver [mailto:user-87556346d4af@xymon.invalid]

Sent: Monday, October 19, 2015 12:34 PM

To: Nordquist, Daniel

Cc: Xymon Mailing List

Subject: RE: [Xymon] Disk test in Windows appending a ' with a large number of disks


Can you send the output of the '[df]' section of the client report for this server? Also, are you using BBWin or the PowerShell client?


-jc


On Mon, October 19, 2015 4:51 am, Nordquist, Daniel wrote:

It just appends a ' to the disk name, like this; DB165'

Diskpart and all other windows utils show the disk as a normal name,

it's just hobbit that is appending the '

Any ideas?

-----Original Message-----

From: J.C. Cleaver [mailto:user-87556346d4af@xymon.invalid]

Sent: Saturday, October 17, 2015 11:49 PM

To: Nordquist, Daniel <user-b7c65cb59f49@xymon.invalid<mailto:user-b7c65cb59f49@xymon.invalid>>

Cc: Xymon Mailing List <xymon at xymon.com<mailto:xymon at xymon.com>>

Subject: Re: [Xymon] Disk test in Windows appending a ' with a large

number of disks

On Fri, October 16, 2015 4:42 am, Nordquist, Daniel wrote:

Disk test in Windows appending a ' with a large number of disks (over

150), which breaks the test.

For some reason, we added additional disks to our exchange servers

and hobbit is appending a single quote (') to the disk names and the

disk test is broken because of it.

Anyone have this happen to them and know of a solution?

Hi Dan,

This is the first I've heard of something like this. Can you provide a

sample of what you're seeing? Also, the version numbers (on the server

side) and the client script.

Do you see this in the 'df' section of the raw client report, or is it

just in the 'disk' status test?

Regards,

-jc

This e-mail message and any attached files are confidential and are

intended solely for the use of the addressee(s) named above. If you

are not the intended recipient, any review, use, or distribution of

this e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy

regulations, attorney-client work product, or other privileges. If you

have received this confidential communication in error, please notify

the sender immediately by reply e-mail message and permanently delete

the original message. To reply to our email administrator directly,

send an email to: user-40803320aaf5@xymon.invalid<mailto:user-40803320aaf5@xymon.invalid> .

If this e-mail message concerns a contract matter, be advised that no

employee or agent is authorized to conclude any binding agreement on

behalf of Orlando Health by e-mail without express written

confirmation by an officer of the corporation. Any views or opinions

presented in this e-mail are solely those of the author and do not

necessarily represent those of Orlando Health.

This e-mail message and any attached files are confidential and are intended solely for the use of the addressee(s) named above. If you are not the intended recipient, any review, use, or distribution of this e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy regulations, attorney-client work product, or other privileges. If you have received this confidential communication in error, please notify the sender immediately by reply e-mail message and permanently delete the original message. To reply to our email administrator directly, send an email to: user-40803320aaf5@xymon.invalid<mailto:user-40803320aaf5@xymon.invalid> .

If this e-mail message concerns a contract matter, be advised that no employee or agent is authorized to conclude any binding agreement on behalf of Orlando Health by e-mail without express written confirmation by an officer of the corporation. Any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Orlando Health.

This e-mail message and any attached files are confidential and are intended solely for the use of the addressee(s) named above. If you are not the intended recipient, any review, use, or distribution of this e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy regulations, attorney-client work product, or other privileges. If you have received this confidential communication in error, please notify the sender immediately by reply e-mail message and permanently delete the original message. To reply to our email administrator directly, send an email to: user-40803320aaf5@xymon.invalid<mailto:user-40803320aaf5@xymon.invalid> .

If this e-mail message concerns a contract matter, be advised that no employee or agent is authorized to conclude any binding agreement on behalf of Orlando Health by e-mail without express written confirmation by an officer of the corporation. Any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Orlando Health.

This e-mail message and any attached files are confidential and are intended solely for the use of the addressee(s) named above. If you are not the intended recipient, any review, use, or distribution of this e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy regulations, attorney-client work product, or other privileges. If you have received this confidential communication in error, please notify the sender immediately by reply e-mail message and permanently delete the original message. To reply to our email administrator directly, send an email to: user-40803320aaf5@xymon.invalid .

If this e-mail message concerns a contract matter, be advised that no employee or agent is authorized to conclude any binding agreement on behalf of Orlando Health by e-mail without express written confirmation by an officer of the corporation. Any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Orlando Health.

list Daniel Nordquist · Thu, 22 Oct 2015 14:28:30 +0000 ·

That does not appear to be the problem.  I have the same dll version in the system folders as on another exchange server that's running fine, and nothing in the path loading a different version.

▸ quoted from Daniel Nordquist

From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Nordquist, Daniel
Sent: Tuesday, October 20, 2015 4:48 PM
To: Kenneth S. Petersen <user-bdc293fcf8df@xymon.invalid>; Jeffcoat, Al <user-5f28f964fbab@xymon.invalid>; J.C. Cleaver <user-87556346d4af@xymon.invalid>
Cc: Xymon Mailing List <xymon at xymon.com>
Subject: Re: [Xymon] Disk test in Windows appending a ' with a large number of disks

Yes, bbwin was uninstalled and re-installed a couple times, along with the upgrade from .12 to .13...

I'll check for other versions of the dll when I'm back in the office and reply with my findings.

Thanks for the help!

From: Kenneth S. Petersen [user-bdc293fcf8df@xymon.invalid]
Sent: Tuesday, October 20, 2015 1:04 PM
To: Nordquist, Daniel; Jeffcoat, Al; J.C. Cleaver
Cc: Xymon Mailing List
Subject: SV: [Xymon] Disk test in Windows appending a ' with a large number of disks
Hi Daniel,
Could be related to .dll version conflict.

Is bbwin reinstalled after service pack or other updates on the exchange server?
Try search for MSVCR100.dll though your system to see how versions is located in path.
If an older or newer version is found in path before system32 it could be there your error is coming from.
I've been using bbwin 0.13 for quite some time on exchange 2010 with no issue at all, related to this.

Just a thought.

Kenneth S. Petersen

Fra: Xymon [mailto:xymon-bounces at xymon.com] På vegne af Nordquist, Daniel
Sendt: 20. oktober 2015 18:47
Til: Jeffcoat, Al; J.C. Cleaver
Cc: Xymon Mailing List
Emne: Re: [Xymon] Disk test in Windows appending a ' with a large number of disks

FYI - This is the dll error that generates when the disk.dll attempts to load:

Log Name:      Application

Source:        Application Error

Date:          10/20/2015 12:43:19 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      <my server name>

Description:

Faulting application name: BBWin.exe, version: 0.13.0.237, time stamp: 0x4f273487

Faulting module name: MSVCR100.dll, version: 10.0.30319.1, time stamp: 0x4ba1dbbe

Exception code: 0xc0000005

Fault offset: 0x00001fd8

Faulting process id: 0x26904

Faulting application start time: 0x01d10b566be8eeca

Faulting application path: C:\Program Files (x86)\BBWin\bin\BBWin.exe

Faulting module path: C:\Program Files (x86)\BBWin\bin\MSVCR100.dll

Report Id: aaa9999f-7749-11e5-a446-3cd92bf6e804

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-10-20T16:43:19.000000000Z" />

    <EventRecordID>2594237</EventRecordID>

    <Channel>Application</Channel>

    <Computer>my server</Computer>

    <Security />

  </System>

  <EventData>

    <Data>BBWin.exe</Data>

    <Data>0.13.0.237</Data>

    <Data>4f273487</Data>

    <Data>MSVCR100.dll</Data>

    <Data>10.0.30319.1</Data>

    <Data>4ba1dbbe</Data>

    <Data>c0000005</Data>

    <Data>00001fd8</Data>

    <Data>26904</Data>

    <Data>01d10b566be8eeca</Data>

    <Data>C:\Program Files (x86)\BBWin\bin\BBWin.exe</Data>

    <Data>C:\Program Files (x86)\BBWin\bin\MSVCR100.dll</Data>

    <Data>aaa9999f-7749-11e5-a446-3cd92bf6e804</Data>

  </EventData>

</Event>

-----Original Message-----
From: Jeffcoat, Al
Sent: Tuesday, October 20, 2015 11:53 AM
To: Nordquist, Daniel <user-b7c65cb59f49@xymon.invalid<mailto:user-b7c65cb59f49@xymon.invalid>>; J.C. Cleaver <user-87556346d4af@xymon.invalid<mailto:user-87556346d4af@xymon.invalid>>
Cc: Xymon Mailing List <xymon at xymon.com<mailto:xymon at xymon.com>>
Subject: RE: [Xymon] Disk test in Windows appending a ' with a large number of disks

To add more information, this is 100% a client problem.  The bbwin client is crashing after the disks were added to the exchange server, which is causing the service test to turn purple on the xymon server.  There are 5 other exchange servers with the exact same configuration that aren't having a problem.  There's a warning that bbwin can't find a dll in the windows event log, but as I'm not a wintel admin here, I don't have access to it.  If it's of interest to anyone, I can get it from them if necessary.  I suggested to the techs working the issue that they look into the xymonpsclient to see if it resolves the issue.

Thank you,

Al

Al Jeffcoat, IBM Certified AIX Support Specialist System Programmer III (Storage and *NIX) Information Services

Orlando Health

orlandohealth.com

facebook.com/orlandohealth

youtube.com/orlandohealth

@orlandohealth on twitter

XXXX Mercy Drive

Orlando, FL XXXXX

tel: XXX.XXX.XXXX

fax: XXX.XXX.XXXX

-----Original Message-----

From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Nordquist, Daniel

Sent: Tuesday, October 20, 2015 11:31 AM

To: J.C. Cleaver <user-87556346d4af@xymon.invalid<mailto:user-87556346d4af@xymon.invalid>>

Cc: Xymon Mailing List <xymon at xymon.com<mailto:xymon at xymon.com>>

Subject: Re: [Xymon] Disk test in Windows appending a ' with a large number of disks

Not sure what you mean by the '[df]' section of the client report?

It's running the .13 bbwin client.

-----Original Message-----

From: J.C. Cleaver [mailto:user-87556346d4af@xymon.invalid]

Sent: Monday, October 19, 2015 12:34 PM

To: Nordquist, Daniel

Cc: Xymon Mailing List

Subject: RE: [Xymon] Disk test in Windows appending a ' with a large number of disks

Can you send the output of the '[df]' section of the client report for this server? Also, are you using BBWin or the PowerShell client?

-jc

On Mon, October 19, 2015 4:51 am, Nordquist, Daniel wrote:

It just appends a ' to the disk name, like this; DB165'

Diskpart and all other windows utils show the disk as a normal name,

it's just hobbit that is appending the '

Any ideas?

-----Original Message-----

From: J.C. Cleaver [mailto:user-87556346d4af@xymon.invalid]

Sent: Saturday, October 17, 2015 11:49 PM

To: Nordquist, Daniel <user-b7c65cb59f49@xymon.invalid<mailto:user-b7c65cb59f49@xymon.invalid>>

Cc: Xymon Mailing List <xymon at xymon.com<mailto:xymon at xymon.com>>

Subject: Re: [Xymon] Disk test in Windows appending a ' with a large

number of disks

On Fri, October 16, 2015 4:42 am, Nordquist, Daniel wrote:

Disk test in Windows appending a ' with a large number of disks (over

150), which breaks the test.

For some reason, we added additional disks to our exchange servers

and hobbit is appending a single quote (') to the disk names and the

disk test is broken because of it.

Anyone have this happen to them and know of a solution?

Hi Dan,

This is the first I've heard of something like this. Can you provide a

sample of what you're seeing? Also, the version numbers (on the server

side) and the client script.

Do you see this in the 'df' section of the raw client report, or is it

just in the 'disk' status test?

Regards,

-jc

This e-mail message and any attached files are confidential and are

intended solely for the use of the addressee(s) named above. If you

are not the intended recipient, any review, use, or distribution of

this e-mail message and any attached files is strictly prohibited.

This communication may contain material protected by Federal privacy

regulations, attorney-client work product, or other privileges. If you

have received this confidential communication in error, please notify

the sender immediately by reply e-mail message and permanently delete

the original message. To reply to our email administrator directly,

send an email to: user-40803320aaf5@xymon.invalid<mailto:user-40803320aaf5@xymon.invalid> .

If this e-mail message concerns a contract matter, be advised that no

employee or agent is authorized to conclude any binding agreement on

behalf of Orlando Health by e-mail without express written

confirmation by an officer of the corporation. Any views or opinions

presented in this e-mail are solely those of the author and do not

necessarily represent those of Orlando Health.