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Alerts not working at all

3 messages in this thread

list Brian Thompson · Tue, 13 Mar 2007 15:42:45 -0400 ·
We've just recently been forced into supporting systems with hobbit, and
I'm excited about the uses of the tool but I can't seem to make anything
work.

We've got the monitoring up just fine and the alerts happen when stuff
goes down, but I don't receive any emails.  The only thing in my
hobbit-alerts.cfg is this:

HOST=*
	MAIL user-232907531bb9@xymon.invalid

What could I be missing?

Brian Thompson
EDS - MSO Team
(XXX)-XXX-XXXX
Detroit Diesel, Redford MI
list Dan Vande More · Tue, 13 Mar 2007 15:07:16 -0600 ·
Well I'd start at the log file, notifications.log. I can't quite recall
where the default is, but I have mine in /var/log/hobbit/.

In my log, there is an entry for every notification sent out. If you see
them there, I'd look for the problem at the next likely culprit - the mail
sending utility.
quoted from Brian Thompson

On 3/13/07, Thompson, Brian <user-1664ec030a9d@xymon.invalid> wrote:
 We've just recently been forced into supporting systems with hobbit, and
I'm excited about the uses of the tool but I can't seem to make anything
work.

We've got the monitoring up just fine and the alerts happen when stuff
goes down, but I don't receive any emails.  The only thing in my
hobbit-alerts.cfg is this:

HOST=*
        MAIL user-232907531bb9@xymon.invalid

What could I be missing?

Brian Thompson
EDS - MSO Team
(XXX)-XXX-XXXX
Detroit Diesel, Redford MI
list Henrik Størner · Tue, 13 Mar 2007 22:08:29 +0100 ·
quoted from Dan Vande More
On Tue, Mar 13, 2007 at 03:42:45PM -0400, Thompson, Brian wrote:
We've got the monitoring up just fine and the alerts happen when stuff
goes down, but I don't receive any emails.  The only thing in my
hobbit-alerts.cfg is this:

HOST=*
	MAIL user-232907531bb9@xymon.invalid

What could I be missing?
This looks fine, but have you checked that your Hobbit server is capable
of sending mail at all ?

Try running the command
   bbcmd hobbitd_alert --test YOURHOSTNAME conn

You should see something like

2007-03-13 22:06:19 *** Match with 'MAIL user-232907531bb9@xymon.invalid SERVICE=conn  ***
2007-03-13 22:06:19 Mail alert with command 'mail -s "Hobbit [12345] myhost:conn CRITICAL (RED)" user-232907531bb9@xymon.invalid'

That command inside the quotes is the command used to send mail. Check
that this works on your system, e.g. your mail configuration might not
have a smarthost defined so all mail gets delivered locally.


Regards,
Henrik