Alert script "BBCOLORLEVEL" is red when recovered

11 messages in this thread

list Jeremy Laidman · Thu, 1 Sep 2011 13:26:00 +1000 ·

Hi

I'm running Xymon v4.3.3.  I'm using an alert script to create log entries
for a corporate alarming system to monitor.

When a test fails in a red status, my script gets:

  RECOVERED=0, BBCOLORLEVEL=red and BBALPHAMSG="red bla bla bla"

When the test goes green again, it gets:

  RECOVERED=1, BBCOLORLEVEL=red and BBALPHAMSG="green bla bla bla"

The BBCOLORLEVEL is "red" in both messages even though for the second the
state had returned to green.  The "alerts" doco/manpage says that
BBCOLORLEVEL is "the current color of the status".  But it seems to show the
color of the status when it first entered the failure status.  Is this a
bug, or is the doco wrong, or am I mis-reading the doco?

A related question: Some tests include a URL in the BBALPHAMSG text (saying
"See http://.../";) but other tests don't.  I can't work out which tests do
and which don't.  Is there a pattern to this that I'm not seeing?  Can the
URL be enabled for all alert messages?  In all cases, the SCRIPT definition
sets "FORMAT=TEXT", which should be including the URL.  Here's an example:

HOST=%^lxdns01[01]\d\. SERVICE=ntp DURATION>30 RECOVERED
        SCRIPT /usr/local/utils/xymon-scripts/xymon-logger "" FORMAT=TEXT
REPEAT=1d

Cheers
Jeremy

list Rob McBroom · Wed, 21 Sep 2011 14:27:35 -0400 ·

▸ quoted from Jeremy Laidman

On Aug 31, 2011, at 11:26 PM, Jeremy Laidman wrote:

The BBCOLORLEVEL is "red" in both messages even though for the second the state had returned to green.

I was waiting for an official answer on this, but it doesn’t look like one’s coming. I’ve noticed this too, and all I can give you is my guess: You know it’s green because it’s recovered, but this allows you to also see what it recovered from (in case you care).

-- 
Rob McBroom
<http://www.skurfer.com/>;

list Henrik Størner · Wed, 21 Sep 2011 22:26:56 +0200 ·

▸ quoted from Rob McBroom

On 21-09-2011 20:27, Rob McBroom wrote:

On Aug 31, 2011, at 11:26 PM, Jeremy Laidman wrote:

The BBCOLORLEVEL is "red" in both messages even though for the second the state had returned to green.

I was waiting for an official answer on this, but it doesn’t look like one’s coming. I’ve noticed this too, and all I can give you is my guess: You know it’s green because it’s recovered, but this allows you to also see what it recovered from (in case you care).

I thought I had answered this, but maybe not.

Your analysis is correct, RECOVERED tells you it is OK, and the color tells you how serious it was when there was an alert. Providing "green" as the color would be rather meaningless - it is evident from the fact that it recovered. So better to provide some additional info like how serious the problem was in the color-value.


Regards,
Henrik

list Kris Springer · Tue, 25 Aug 2020 16:37:54 -0600 ·

I know this is old, but it's still an issue.? I have a script that uses $BBCOLORLEVEL that works great, except the RECOVERED messages come in as Red.? They don't say 'Recovered', they say 'Red'.? I'm not much of a coder, but is there perhaps some way to have my bash script figure out if the message is a 'recovered' message and print that as the BBCOLORLEVEL instead of printing Red?

-- 

Kris Springer

list Jeremy Laidman · Wed, 26 Aug 2020 10:03:32 +1000 ·

Kris

I suspect $BBCOLORLEVEL is set to the color of the original condition.

According to the man page for alerts.cfg, if the word &COLOR& is in the
recipient parameter, it is replaced by the colour of the alert. This might
give the updated colour after the alert recovered, instead of the alert
colour.

Or, you can use something like this:

NEWCOL=`$XYMON $XYMSRV "xymondboard host=$BBHOSTNAME test=$BBSVCNAME
fields=color"`

Cheers
Jeremy

On Wed, 26 Aug 2020 at 08:38, Kris Springer <user-c2caa0a7a8d5@xymon.invalid>

▸ quoted from Kris Springer

wrote:

I know this is old, but it's still an issue.  I have a script that uses
$BBCOLORLEVEL that works great, except the RECOVERED messages come in as
Red.  They don't say 'Recovered', they say 'Red'.  I'm not much of a
coder, but is there perhaps some way to have my bash script figure out
if the message is a 'recovered' message and print that as the
BBCOLORLEVEL instead of printing Red?

--

Kris Springer

list Ralph Mitchell · Tue, 25 Aug 2020 21:32:17 -0400 ·

Call me crazy if you like, but in the alerts.cfg file, in the list of
environment variables passed to the script, it says:

     #    BBCOLORLEVEL  - The color of the alert: "red", "yellow" or
"purple"
     ... [snip] ...
     #    RECOVERED     - Is "1" if the service has recovered.

So, um, just check $RECOVERED ??

     if [ $RECOVERED -eq 1 ]; then
          # send recovery email
     fi

Ralph Mitchell

▸ quoted from Jeremy Laidman



On Tue, Aug 25, 2020 at 8:04 PM Jeremy Laidman <user-0608abae5e7c@xymon.invalid> wrote:

Kris

I suspect $BBCOLORLEVEL is set to the color of the original condition.

According to the man page for alerts.cfg, if the word &COLOR& is in the
recipient parameter, it is replaced by the colour of the alert. This might
give the updated colour after the alert recovered, instead of the alert
colour.

Or, you can use something like this:

NEWCOL=`$XYMON $XYMSRV "xymondboard host=$BBHOSTNAME test=$BBSVCNAME
fields=color"`

Cheers
Jeremy

On Wed, 26 Aug 2020 at 08:38, Kris Springer <user-c2caa0a7a8d5@xymon.invalid>
wrote:

I know this is old, but it's still an issue.  I have a script that uses
$BBCOLORLEVEL that works great, except the RECOVERED messages come in as
Red.  They don't say 'Recovered', they say 'Red'.  I'm not much of a
coder, but is there perhaps some way to have my bash script figure out
if the message is a 'recovered' message and print that as the
BBCOLORLEVEL instead of printing Red?

--

Kris Springer

list Kris Springer · Wed, 26 Aug 2020 09:48:17 -0600 ·

Thanks Ralph, I got the 'Recovered' emails working now.? On to the 
'Info' emails!? I've tried added an elif line to look for the word INFO 
in the message content, but it doesn't seem to work.? Any thoughts?? 
Here's the line I'm using.

elif [[ $BBALPHAMSG = *INFO* ]];
then
echo "Info found"

Kris Springer

▸ quoted from Ralph Mitchell



On 8/25/20 7:32 PM, Ralph M wrote:

Call me crazy if you like, but in the alerts.cfg file, in the list of 
environment variables passed to the script, it says:

? ? ?# ? ?BBCOLORLEVEL ?- The color of the alert: "red", "yellow" or 
"purple"
? ? ?... [snip] ...
? ? ?# ? ?RECOVERED ? ? - Is "1" if the service has recovered.

So, um, just check $RECOVERED ??

? ? ?if [ $RECOVERED -eq 1 ]; then


? ? ? ? ? # send recovery?email

▸ quoted from Ralph Mitchell

? ? ?fi

Ralph Mitchell


On Tue, Aug 25, 2020 at 8:04 PM Jeremy Laidman <user-0608abae5e7c@xymon.invalid 
<mailto:user-0608abae5e7c@xymon.invalid>> wrote:

    Kris

    I suspect $BBCOLORLEVEL is set to the color of the original condition.


    According to the man page for alerts.cfg, if the word &COLOR&?is

▸ quoted from Ralph Mitchell

    in the recipient parameter, it is replaced by the colour of the
    alert. This might give the updated colour after the alert
    recovered, instead of the alert colour.

    Or, you can use something like this:

    NEWCOL=`$XYMON $XYMSRV "xymondboard host=$BBHOSTNAME
    test=$BBSVCNAME fields=color"`

    Cheers
    Jeremy

    On Wed, 26 Aug 2020 at 08:38, Kris Springer


    <user-c2caa0a7a8d5@xymon.invalid <mailto:user-c2caa0a7a8d5@xymon.invalid>>

▸ quoted from Ralph Mitchell

    wrote:

        I know this is old, but it's still an issue.? I have a script
        that uses
        $BBCOLORLEVEL that works great, except the RECOVERED messages
        come in as
        Red.? They don't say 'Recovered', they say 'Red'.? I'm not
        much of a
        coder, but is there perhaps some way to have my bash script
        figure out
        if the message is a 'recovered' message and print that as the
        BBCOLORLEVEL instead of printing Red?

        -- 

        Kris Springer

list Torsten Richter · Thu, 27 Aug 2020 06:55:29 +0200 ·

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1


Hi Kris,

maybe you should try

elif [[ $BBALPHAMSG =~ INFO ]]

and see if that works.

Cheers,
Torsten

▸ quoted from Kris Springer


On 26.08.2020 17:48, Kris Springer wrote:

Thanks Ralph, I got the 'Recovered' emails working now.  On to the
'Info' emails!  I've tried added an elif line to look for the word INFO
in the message content, but it doesn't seem to work.  Any thoughts?
Here's the line I'm using.

elif [[ $BBALPHAMSG = *INFO* ]];
then
echo "Info found"

Kris Springer


On 8/25/20 7:32 PM, Ralph M wrote:

Call me crazy if you like, but in the alerts.cfg file, in the list of
environment variables passed to the script, it says:

     #    BBCOLORLEVEL  - The color of the alert: "red", "yellow" or
"purple"
     ... [snip] ...
     #    RECOVERED     - Is "1" if the service has recovered.

So, um, just check $RECOVERED ??

     if [ $RECOVERED -eq 1 ]; then
          # send recovery email
     fi

Ralph Mitchell


On Tue, Aug 25, 2020 at 8:04 PM Jeremy Laidman <user-0608abae5e7c@xymon.invalid
<mailto:user-0608abae5e7c@xymon.invalid>> wrote:

    Kris

    I suspect $BBCOLORLEVEL is set to the color of the original
condition.

    According to the man page for alerts.cfg, if the word &COLOR& is
    in the recipient parameter, it is replaced by the colour of the
    alert. This might give the updated colour after the alert
    recovered, instead of the alert colour.

    Or, you can use something like this:

    NEWCOL=`$XYMON $XYMSRV "xymondboard host=$BBHOSTNAME
    test=$BBSVCNAME fields=color"`

    Cheers
    Jeremy

    On Wed, 26 Aug 2020 at 08:38, Kris Springer
    <user-c2caa0a7a8d5@xymon.invalid <mailto:user-c2caa0a7a8d5@xymon.invalid>>
    wrote:

        I know this is old, but it's still an issue.  I have a script
        that uses
        $BBCOLORLEVEL that works great, except the RECOVERED messages
        come in as
        Red.  They don't say 'Recovered', they say 'Red'.  I'm not
        much of a
        coder, but is there perhaps some way to have my bash script
        figure out
        if the message is a 'recovered' message and print that as the
        BBCOLORLEVEL instead of printing Red?

        --
        Kris Springer

- -- 
+---------------------------------------------------------+


| E-mail  : user-c862b499d9fa@xymon.invalid			  |
|							  |
| Homepage: http://www.richter-it.net/			  |
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list Kris Springer · Wed, 26 Aug 2020 23:17:44 -0600 ·

I did a lot of searching and tried all sorts of different variations with no success. So I gave up on it unless someone has a known functioning line of code they can share. 

Thanks, 
Kris Springer

▸ quoted from Torsten Richter



-----Original Message-----
From: Torsten Richter <user-c862b499d9fa@xymon.invalid>
To: Kris Springer <user-c2caa0a7a8d5@xymon.invalid>
Cc: Xymon MailingList <xymon at xymon.com>
Sent: Wed, 26 Aug 2020 10:55 PM
Subject: Re: [Xymon] Alert script "BBCOLORLEVEL" is red when recovered

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1


Hi Kris,

maybe you should try

elif [[ $BBALPHAMSG =~ INFO ]]

and see if that works.

Cheers,
Torsten

On 26.08.2020 17:48, Kris Springer wrote:

Thanks Ralph, I got the 'Recovered' emails working now.  On to the
'Info' emails!  I've tried added an elif line to look for the word INFO
in the message content, but it doesn't seem to work.  Any thoughts?
Here's the line I'm using.

elif [[ $BBALPHAMSG = *INFO* ]];
then
echo "Info found"

Kris Springer


On 8/25/20 7:32 PM, Ralph M wrote:

Call me crazy if you like, but in the alerts.cfg file, in the list of
environment variables passed to the script, it says:

     #    BBCOLORLEVEL  - The color of the alert: "red", "yellow" or
"purple"
     ... [snip] ...
     #    RECOVERED     - Is "1" if the service has recovered.

So, um, just check $RECOVERED ??

     if [ $RECOVERED -eq 1 ]; then
          # send recovery email
     fi

Ralph Mitchell


On Tue, Aug 25, 2020 at 8:04 PM Jeremy Laidman <user-0608abae5e7c@xymon.invalid
<mailto:user-0608abae5e7c@xymon.invalid>> wrote:

    Kris

    I suspect $BBCOLORLEVEL is set to the color of the original
condition.

    According to the man page for alerts.cfg, if the word &COLOR& is
    in the recipient parameter, it is replaced by the colour of the
    alert. This might give the updated colour after the alert
    recovered, instead of the alert colour.

    Or, you can use something like this:

    NEWCOL=`$XYMON $XYMSRV "xymondboard host=$BBHOSTNAME
    test=$BBSVCNAME fields=color"`

    Cheers
    Jeremy

    On Wed, 26 Aug 2020 at 08:38, Kris Springer
    <user-c2caa0a7a8d5@xymon.invalid <mailto:user-c2caa0a7a8d5@xymon.invalid>>
    wrote:

        I know this is old, but it's still an issue.  I have a script
        that uses
        $BBCOLORLEVEL that works great, except the RECOVERED messages
        come in as
        Red.  They don't say 'Recovered', they say 'Red'.  I'm not
        much of a
        coder, but is there perhaps some way to have my bash script
        figure out
        if the message is a 'recovered' message and print that as the
        BBCOLORLEVEL instead of printing Red?

        --
        Kris Springer

- -- 
+---------------------------------------------------------+
| E-mail  : user-c862b499d9fa@xymon.invalid			  |
|							  |
| Homepage: http://www.richter-it.net/			  |
+---------------------------------------------------------+
Download my public key from:
http://keys.gnupg.net/pks/lookup?search=0x899093AC&op=get
-----BEGIN PGP SIGNATURE-----

iF0EARECAB0WIQQJ3zkARmUgZ5/ufuPsOWbGiZCTrAUCX0c8uQAKCRDsOWbGiZCT
rMPiAKDPsq0JkjD7++YhAJ/+SInZ5/+XSgCg3R/ArtLfgnoCv6vzUoxq+JVpIhc=
=pAQS
-----END PGP SIGNATURE-----

list Ralph Mitchell · Thu, 27 Aug 2020 09:12:47 -0400 ·

How about this?

     INFO=`echo "$BBALPHAMSG" | grep -c INFO`

     if [ ........ ]; then
          # something
     elif [ $INFO -gt 0 ]; then
          echo "INFO found"
     fi

Ralph Mitchell

▸ quoted from Kris Springer



On Thu, Aug 27, 2020 at 1:18 AM <user-c2caa0a7a8d5@xymon.invalid> wrote:

I did a lot of searching and tried all sorts of different variations with
no success. So I gave up on it unless someone has a known functioning line
of code they can share.

Thanks,
Kris Springer


-----Original Message-----
From: Torsten Richter <user-c862b499d9fa@xymon.invalid>
To: Kris Springer <user-c2caa0a7a8d5@xymon.invalid>
Cc: Xymon MailingList <xymon at xymon.com>
Sent: Wed, 26 Aug 2020 10:55 PM
Subject: Re: [Xymon] Alert script "BBCOLORLEVEL" is red when recovered

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1


Hi Kris,

maybe you should try

elif [[ $BBALPHAMSG =~ INFO ]]

and see if that works.

Cheers,
Torsten

On 26.08.2020 17 <2608202017>:48, Kris Springer wrote:

Thanks Ralph, I got the 'Recovered' emails working now.  On to the
'Info' emails!  I've tried added an elif line to look for the word INFO
in the message content, but it doesn't seem to work.  Any thoughts?
Here's the line I'm using.

elif [[ $BBALPHAMSG = *INFO* ]];
then
echo "Info found"

Kris Springer


On 8/25/20 7:32 PM, Ralph M wrote:

Call me crazy if you like, but in the alerts.cfg file, in the list of
environment variables passed to the script, it says:

     #    BBCOLORLEVEL  - The color of the alert: "red", "yellow" or
"purple"
     ... [snip] ...
     #    RECOVERED     - Is "1" if the service has recovered.

So, um, just check $RECOVERED ??

     if [ $RECOVERED -eq 1 ]; then
          # send recovery email
     fi

Ralph Mitchell


On Tue, Aug 25, 2020 at 8:04 PM Jeremy Laidman <user-0608abae5e7c@xymon.invalid
<mailto:user-0608abae5e7c@xymon.invalid>> wrote:

    Kris

    I suspect $BBCOLORLEVEL is set to the color of the original
condition.

    According to the man page for alerts.cfg, if the word &COLOR& is
    in the recipient parameter, it is replaced by the colour of the
    alert. This might give the updated colour after the alert
    recovered, instead of the alert colour.

    Or, you can use something like this:

    NEWCOL=`$XYMON $XYMSRV "xymondboard host=$BBHOSTNAME
    test=$BBSVCNAME fields=color"`

    Cheers
    Jeremy

    On Wed, 26 Aug 2020 at 08:38, Kris Springer
    <user-c2caa0a7a8d5@xymon.invalid <mailto:user-c2caa0a7a8d5@xymon.invalid>>
    wrote:

        I know this is old, but it's still an issue.  I have a script
        that uses
        $BBCOLORLEVEL that works great, except the RECOVERED messages
        come in as
        Red.  They don't say 'Recovered', they say 'Red'.  I'm not
        much of a
        coder, but is there perhaps some way to have my bash script
        figure out
        if the message is a 'recovered' message and print that as the
        BBCOLORLEVEL instead of printing Red?

        --
        Kris Springer

- --
+---------------------------------------------------------+
| E-mail  : user-c862b499d9fa@xymon.invalid   |
|   |
| Homepage: http://www.richter-it.net/   |
+---------------------------------------------------------+
Download my public key from:
http://keys.gnupg.net/pks/lookup?search=0x899093AC&op=get
-----BEGIN PGP SIGNATURE-----

iF0EARECAB0WIQQJ3zkARmUgZ5/ufuPsOWbGiZCTrAUCX0c8uQAKCRDsOWbGiZCT
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list Kris Springer · Thu, 27 Aug 2020 09:05:33 -0600 ·

It worked! Well done Ralph.? Thank you.

Here's my updated instructions to close the loop on this topic.
https://krisspringer.com/posts/xymon-email-alerts.php

Kris Springer

▸ quoted from Ralph Mitchell



On 8/27/20 7:12 AM, Ralph M wrote:

How about this?

? ? ?INFO=`echo "$BBALPHAMSG" | grep -c INFO`

? ? ?if [ ........ ]; then
? ? ? ? ? # something
? ? ?elif [ $INFO -gt 0 ]; then
? ? ? ? ? echo "INFO found"
? ? ?fi

Ralph Mitchell


On Thu, Aug 27, 2020 at 1:18 AM <user-c2caa0a7a8d5@xymon.invalid 
<mailto:user-c2caa0a7a8d5@xymon.invalid>> wrote:

    I did a lot of searching and tried all sorts of different
    variations with no success. So I gave up on it unless someone has
    a known functioning line of code they can share.

    Thanks,
    Kris Springer


    -----Original Message-----
    From: Torsten Richter <user-c862b499d9fa@xymon.invalid <mailto:user-c862b499d9fa@xymon.invalid>>
    To: Kris Springer <user-c2caa0a7a8d5@xymon.invalid
    Cc: Xymon MailingList <xymon at xymon.com <mailto:xymon at xymon.com>>
    Sent: Wed, 26 Aug 2020 10:55 PM
    Subject: Re: [Xymon] Alert script "BBCOLORLEVEL" is red when recovered

    -----BEGIN PGP SIGNED MESSAGE-----
    Hash: SHA1


    Hi Kris,

    maybe you should try

    elif [[ $BBALPHAMSG =~ INFO ]]

    and see if that works.

    Cheers,
    Torsten

    On 26.08.2020 17 <tel:XXXXXXXXXX>:48, Kris Springer wrote:

Thanks Ralph, I got the 'Recovered' emails working now.? On to the
'Info' emails!? I've tried added an elif line to look for the
    word INFO
in the message content, but it doesn't seem to work. Any thoughts?
Here's the line I'm using.

elif [[ $BBALPHAMSG = *INFO* ]];
then
echo "Info found"

Kris Springer


On 8/25/20 7:32 PM, Ralph M wrote:

Call me crazy if you like, but in the alerts.cfg file, in the
    list of
environment variables passed to the script, it says:

????? #??? BBCOLORLEVEL? - The color of the alert: "red",

    "yellow" or

"purple"
????? ... [snip] ...
????? #??? RECOVERED???? - Is "1" if the service has recovered.

So, um, just check $RECOVERED ??

????? if [ $RECOVERED -eq 1 ]; then
?????????? # send recovery email
????? fi

Ralph Mitchell


On Tue, Aug 25, 2020 at 8:04 PM Jeremy Laidman

    <user-0608abae5e7c@xymon.invalid <mailto:user-0608abae5e7c@xymon.invalid>

<mailto:user-0608abae5e7c@xymon.invalid <mailto:user-0608abae5e7c@xymon.invalid>>> wrote:

???? Kris

???? I suspect $BBCOLORLEVEL is set to the color of the original
condition.

???? According to the man page for alerts.cfg, if the word

    &COLOR& is

???? in the recipient parameter, it is replaced by the colour of
    the
???? alert. This might give the updated colour after the alert
???? recovered, instead of the alert colour.

???? Or, you can use something like this:

???? NEWCOL=`$XYMON $XYMSRV "xymondboard host=$BBHOSTNAME
???? test=$BBSVCNAME fields=color"`

???? Cheers
???? Jeremy

???? On Wed, 26 Aug 2020 at 08:38, Kris Springer
???? <user-c2caa0a7a8d5@xymon.invalid
???? wrote:

???????? I know this is old, but it's still an issue.? I have a
    script
???????? that uses
???????? $BBCOLORLEVEL that works great, except the RECOVERED
    messages
???????? come in as
???????? Red.? They don't say 'Recovered', they say 'Red'.? I'm not
???????? much of a
???????? coder, but is there perhaps some way to have my bash
    script
???????? figure out
???????? if the message is a 'recovered' message and print that
    as the
???????? BBCOLORLEVEL instead of printing Red?

???????? --
???????? Kris Springer


???????? Xymon mailing list

???? _______________________________________________
???? Xymon mailing list

    - -- 
    +---------------------------------------------------------+
    | E-mail? : user-c862b499d9fa@xymon.invalid <http://richter-it.net>; ? |

▸ quoted from Ralph Mitchell

    | ? |
    | Homepage: http://www.richter-it.net/ ? |
    +---------------------------------------------------------+
    Download my public key from:
    http://keys.gnupg.net/pks/lookup?search=0x899093AC&op=get
    -----BEGIN PGP SIGNATURE-----

    iF0EARECAB0WIQQJ3zkARmUgZ5/ufuPsOWbGiZCTrAUCX0c8uQAKCRDsOWbGiZCT
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    =pAQS
    -----END PGP SIGNATURE-----

Alert script "BBCOLORLEVEL" is red when recovered 🔗 link

Alert script "BBCOLORLEVEL" is red when recovered