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Probs with BBWin 0.7

9 messages in this thread

list Roger WJ Alterskjær · Mon, 05 Jun 2006 23:13:45 +0200 ·
Hi!
I've sent an email to the BBWin list but am wondering if troubleshooting
this client is done on this list instead. (I've read Jason Chambers
quick plea for help from a few hours ago.)

Just want to make sure I'm addressing the right list for the right
job ;-)

P.S. Hobbit ROCKS! This weekend I did an install of the latest BB, was
about to install BBGen then discover the Hobbit project. An immediate
switchover to Hobbit later and I'm a happy camper!

-Roger Alterskjær
list Henrik Størner · Mon, 5 Jun 2006 23:55:18 +0200 ·
quoted from Roger WJ Alterskjær
On Mon, Jun 05, 2006 at 11:13:45PM +0200, Roger WJ Alterskjær wrote:
I've sent an email to the BBWin list but am wondering if troubleshooting
this client is done on this list instead. (I've read Jason Chambers
quick plea for help from a few hours ago.)
I believe Etienne who does the work on BBWin has asked that you use
the BBWin mailinglist for questions about that piece of software.
I dont have the adress for it, but I'm sure it's on the bbwin pages.
quoted from Roger WJ Alterskjær
P.S. Hobbit ROCKS! This weekend I did an install of the latest BB, was
about to install BBGen then discover the Hobbit project. An immediate
switchover to Hobbit later and I'm a happy camper!
Thanks :-)


Henrik
list Etienne Grignon · Mon, 5 Jun 2006 23:59:24 +0200 ·
Hi Roger,

Well, I didn't receive any message from the BBWin mailinglist. You may
explain your problem here  (I have Henrik agreement :) ) for the moment so I
can help you faster.

Regards,


2006/6/5, Roger WJ Alterskjær <user-7dd456b77763@xymon.invalid>:
quoted from Henrik Størner
 Hi!
I've sent an email to the BBWin list but am wondering if troubleshooting
this client is done on this list instead. (I've read Jason Chambers quick
plea for help from a few hours ago.)

Just want to make sure I'm addressing the right list for the right job [image:
;-)]
quoted from Henrik Størner

P.S. Hobbit ROCKS! This weekend I did an install of the latest BB, was
about to install BBGen then discover the Hobbit project. An immediate
switchover to Hobbit later and I'm a happy camper!

-Roger Alterskjær

-- 

Etienne GRIGNON
list Roger WJ Alterskjær · Tue, 06 Jun 2006 07:22:56 +0200 ·
quoted from Etienne Grignon
On Mon, 2006-06-05 at 23:59 +0200, Etienne Grignon wrote:
Well, I didn't receive any message from the BBWin mailinglist. You may
explain your problem here  (I have Henrik agreement :) ) for the
moment so I can help you faster.

Thanks! Here's what I sent to the BBWin-list.  :-)

-Roger

Hi!
I'm new to the list and BB/Hobbit. Just did a fresh (and successful)
install of BB server and clients (linux and windows servers) when I
discovered Hobbit. Installed Hobbit only to find out that the lates BB
client couldn't talk to Hobbit.

After that I found out about this project and the the cool BBWin version
0.7. The transition from BB client to BBWin went smoothly on Windows
2003 Server. The VBS-script for generating BBWin.cfg is brilliant.
However, the script didn't like running on a 64-bit Windows 2003 Server.
FYI, I had to tweak the HKLM-registery line to read something like this:
...\Software\Wow6432Node\BBWin\...
Problem solved!

Got a problem, though: My one and only Windows 2000 Server seems to not
like the service. Trying to restart the service couldn't stop it; had to
resort to 'pskill'. Still, it's not reporting to my Hobbit server and
I've gone over it from the registery settings to my bb-hosts file.
Everything says it 'should' be working. But I'm a bit suspicious since
the service is so difficult to do a restart. (The old BB client to BB
server did work perfectly...)

Other than that, I have to say this is a fantastic utility!! Thank
you!!!

-Roger Alterskjær
list Etienne Grignon · Tue, 6 Jun 2006 09:18:29 +0200 ·
Hi Roger,


2006/6/6, Roger WJ Alterskjær <user-7dd456b77763@xymon.invalid >:
quoted from Etienne Grignon
 On Mon, 2006-06-05 at 23:59 +0200, Etienne Grignon wrote:

Well, I didn't receive any message from the BBWin mailinglist. You may
explain your problem here  (I have Henrik agreement :) ) for the moment so I
can help you faster.


Thanks! Here's what I sent to the BBWin-list.  [image: :-)]
Indeed, I see in the mailing list archive your mail. I think some settings
are not well configured yet in my mailman settings because I didn't get your
mail which is not very useful for a mailing list :-)
quoted from Roger WJ Alterskjær

Hi!
I'm new to the list and BB/Hobbit. Just did a fresh (and successful)
install of BB server and clients (linux and windows servers) when I
discovered Hobbit. Installed Hobbit only to find out that the lates BB
client couldn't talk to Hobbit.

After that I found out about this project and the the cool BBWin version
0.7. The transition from BB client to BBWin went smoothly on Windows 2003
Server. The VBS-script for generating BBWin.cfg is brilliant. However, the
script didn't like running on a 64-bit Windows 2003 Server. FYI, I had to
tweak the HKLM-registery line to read something like this:
...\Software\Wow6432Node\BBWin\...
Problem solved!
For the moment, I have no server with 64-bit Windows 2003 at work, so that's
why I didn't confirm the support to it. I'm glad that you succeed to install
it. As you said, it seems that I have to arrange some parts of the registry
source code part which is different from the 32bit way. The msdn contains
interesting articles about that part.

Simple question : is every BBwin agent working on your 64-bits Windows once
you modified the registry ?
I'm really interested of the BBWin behavior on your 64bits Windows server.
quoted from Roger WJ Alterskjær


 Got a problem, though: My one and only Windows 2000 Server seems to not
like the service. Trying to restart the service couldn't stop it; had to
resort to 'pskill'. Still, it's not reporting to my Hobbit server and I've
gone over it from the registery settings to my bb-hosts file. Everything
says it 'should' be working. But I'm a bit suspicious since the service is
so difficult to do a restart. (The old BB client to BB server did work
perfectly...)
Some users still report me that sometimes, they can't stop the service. In
reality, it seems that one agent never starts successfuly, which mean that
one of the agent is breaking the all threads at startup and that's why you
can't stop it after and why it never reports.
For this bug, I'm still figure out what's happen in this case because for
the moment, I never succeed to reproduce this behavior in Visual C++
debugger on my Windows XP station.
However, the agent cpu is for the moment the suspicious agent which may
cause this strange crash. You may try starting BBWin on your Win2000 without
the cpu loading directive.
quoted from Roger WJ Alterskjær


 Other than that, I have to say this is a fantastic utility!! Thank you!!!
-Roger Alterskjær

Thank you for your report.

Best regards,

-- 
Etienne GRIGNON
list Roger WJ Alterskjær · Tue, 06 Jun 2006 16:28:06 +0200 ·
quoted from Etienne Grignon
On Tue, 2006-06-06 at 09:18 +0200, Etienne Grignon wrote:
Some users still report me that sometimes, they can't stop the
service. In reality, it seems that one agent never starts successfuly,
which mean that one of the agent is breaking the all threads at
startup and that's why you can't stop it after and why it never
reports. 
For this bug, I'm still figure out what's happen in this case because
for the moment, I never succeed to reproduce this behavior in Visual C
++ debugger on my Windows XP station.
However, the agent cpu is for the moment the suspicious agent which
may cause this strange crash. You may try starting BBWin on your
Win2000 without the cpu loading directive. 

Hi!
Okay, looks like I found it: Externals was set to load even though I
didn't have any defined. On Windows 2003 servers this popped up in the
Event Log as a warning. Since the daemons worked I thought nothing of
it. But on the 2000 server I had to take out the loading of the
externals dll. Now I can stop and start the daemon as much as I
please. :-)


BTW, on the 64-bit servers it looks like all daemons are working. Not
bad!

-Roger
list Roger WJ Alterskjær · Tue, 06 Jun 2006 17:03:19 +0200 ·
quoted from Roger WJ Alterskjær
On Tue, 2006-06-06 at 16:28 +0200, Roger WJ Alterskjær wrote:
On Tue, 2006-06-06 at 09:18 +0200, Etienne Grignon wrote:

Some users still report me that sometimes, they can't stop the
service. In reality, it seems that one agent never starts
successfuly, which mean that one of the agent is breaking the all
threads at startup and that's why you can't stop it after and why it
never reports. 
For this bug, I'm still figure out what's happen in this case
because for the moment, I never succeed to reproduce this behavior
in Visual C++ debugger on my Windows XP station.
However, the agent cpu is for the moment the suspicious agent which
may cause this strange crash. You may try starting BBWin on your
Win2000 without the cpu loading directive. 

Spoke too soon. It work for a few minutes and now my Hobbit server isn't
getting anything from the client. Crap!

Gonna take a closer look at it and let you know what I find.

-Roger
list Roger WJ Alterskjær · Wed, 07 Jun 2006 09:16:46 +0200 ·
quoted from Etienne Grignon
On Tue, 2006-06-06 at 09:18 +0200, Etienne Grignon wrote:
Some users still report me that sometimes, they can't stop the
service. In reality, it seems that one agent never starts successfuly,
which mean that one of the agent is breaking the all threads at
startup and that's why you can't stop it after and why it never
reports. 
For this bug, I'm still figure out what's happen in this case because
for the moment, I never succeed to reproduce this behavior in Visual C
++ debugger on my Windows XP station.
However, the agent cpu is for the moment the suspicious agent which
may cause this strange crash. You may try starting BBWin on your
Win2000 without the cpu loading directive. 

Okay, it looks like you were right about the cpu agent. I disabled it
yesterday and it BBWin looks pretty stable. Even restarted the entire
server early this morning without any incident: BBWin shutdown and
restarted nicely.

Don't know how much time and effort should be put into the Win 2k
problem. For me, this is our last W2K server and it will be retired
within a years time. Though having an unsolved bug can be pretty
frustrating. :-)

-Roger
list Etienne Grignon · Wed, 7 Jun 2006 12:45:18 +0200 ·
Hi Roger,

2006/6/7, Roger WJ Alterskjær <user-7dd456b77763@xymon.invalid >:
quoted from Etienne Grignon
 On Tue, 2006-06-06 at 09:18 +0200, Etienne Grignon wrote:

Some users still report me that sometimes, they can't stop the service. In
reality, it seems that one agent never starts successfuly, which mean that
one of the agent is breaking the all threads at startup and that's why you
can't stop it after and why it never reports.
For this bug, I'm still figure out what's happen in this case because for
the moment, I never succeed to reproduce this behavior in Visual C++
debugger on my Windows XP station.
However, the agent cpu is for the moment the suspicious agent which may
cause this strange crash. You may try starting BBWin on your Win2000 without
the cpu loading directive.


Okay, it looks like you were right about the cpu agent. I disabled it
yesterday and it BBWin looks pretty stable. Even restarted the entire server
early this morning without any incident: BBWin shutdown and restarted
nicely.

Don't know how much time and effort should be put into the Win 2k problem.
For me, this is our last W2K server and it will be retired within a years

time. Though having an unsolved bug can be pretty frustrating. [image:
:-)]
Thank you very much for your report. This bug is not an easy one but it is
important to resolve it anyway. It may has a link with the trouble that
existed on the original bbnt with the setting ForceRegClose on the
performance data registry.

Let me know if you get other troubles,

Regards,

-- 
Etienne GRIGNON