alerts not emailing 🔗 link

But I fail to get any alerts sent out.  I've confirmed that email is
working from this machine, and nothing shows up in
/var/log/hobbit/page.log.  (And nothing relevant to this issue in any of
the logs there.)

Any help would be appreciated.

On Fri, Jan 28, 2005 at 12:05:20PM -0000, Morris, Chris (Shared Services) wrote:

On Friday, January 28, 2005 1:54 AM, Bruce Lysik wrote :-

But I fail to get any alerts sent out.  I've confirmed that email is
working from this machine, and nothing shows up in
/var/log/hobbit/page.log.  (And nothing relevant to this issue in any of
the logs there.)

Any help would be appreciated.

I am having the same problem. A disk exceeds the Alarm threshold and goes
red on the hobbit display but hobbitd_alert takes no action to send a mail.

-----Original Message-----
From:	Henrik Stoerner [SMTP:user-ce4a2c883f75@xymon.invalid]
Sent:	Friday, January 28, 2005 1:25 PM
To:	user-ae9b8668bcde@xymon.invalid
Subject:	Re: [hobbit] alerts not emailing

On Fri, Jan 28, 2005 at 12:05:20PM -0000, Morris, Chris (Shared Services)
wrote:

On Friday, January 28, 2005 1:54 AM, Bruce Lysik wrote :-

But I fail to get any alerts sent out.  I've confirmed that email is
working from this machine, and nothing shows up in
/var/log/hobbit/page.log.  (And nothing relevant to this issue in any
of
the logs there.)

Any help would be appreciated.

I am having the same problem. A disk exceeds the Alarm threshold and
goes
red on the hobbit display but hobbitd_alert takes no action to send a
mail.

Could you try running the following command (login as the hobbit
user):

~/server/bin/bbcmd --env=server/etc/hobbitserver.cfg hobbitd_channel
--channel=page cat

Let it run for 5-10 minutes (long any for the critical status to be
updated) and let me know if there's any output.


Henrik

****************************************************************************
The information contained in this email is intended only for the use of the intended recipient at the email address to which it has been addressed. If the reader of this message is not an intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination or copying of the message or associated attachments is strictly prohibited.

If you have received this email in error, please contact the sender by return email or call 01793 877777 and ask for the sender and then delete it immediately from your system.Please note that neither RWE npower nor the sender accepts any responsibility for viruses and it is your responsibility to scan attachments (if any).
*****************************************************************************

On Fri, Jan 28, 2005 at 01:48:41PM -0000, Morris, Chris (Shared Services) wrote:

Henrik,

There is plenty of output from running that command - e.g.:

@@page#677|1106919385.676695|10.2.216.252|bku005|disk|10.2.48.244|1106921185
|red|green|1106919385||187413
status bku005.disk red Fri 28 Jan 13:36:25 2005 - Disk on bku005 at PANIC
level
&red /tmp (95%) has reached the defined disk space PANIC level (95%)

/dev/lv00          139264     15136    124128   11% /tsg
/dev/aixdoclv      319488     63000    256488   20% /aixdoc
/dev/lv10            8192      2116      6076   26% /innogy
/dev/hd4            98304     42824     55480   44% /
/dev/hd9var         49152     24656     24496   51% /var
/dev/lv01          409600    210716    198884   52% /bmc
/dev/linuxlv       614400    369204    245196   61% /linux
/dev/hd1            98304     60120     38184   62% /home
/dev/lv09          524288    392520    131768   75% /maint
/dev/lv11          917504    719512    197992   79% /downloads
/dev/hd2          1294336   1149268    145068   89% /usr
/dev/hd3            28672     27100      1572   95% /tmp
@@

But still no alerts are being emailed and the page.log is not being updated.

Chris

-----Original Message-----
From:	Henrik Stoerner [SMTP:user-ce4a2c883f75@xymon.invalid]
Sent:	Friday, January 28, 2005 1:25 PM
To:	user-ae9b8668bcde@xymon.invalid
Subject:	Re: [hobbit] alerts not emailing

On Fri, Jan 28, 2005 at 12:05:20PM -0000, Morris, Chris (Shared Services)
wrote:

On Friday, January 28, 2005 1:54 AM, Bruce Lysik wrote :-

But I fail to get any alerts sent out.  I've confirmed that email is
working from this machine, and nothing shows up in
/var/log/hobbit/page.log.  (And nothing relevant to this issue in any
of
the logs there.)

Any help would be appreciated.

I am having the same problem. A disk exceeds the Alarm threshold and
goes
red on the hobbit display but hobbitd_alert takes no action to send a
mail.

Could you try running the following command (login as the hobbit
user):

~/server/bin/bbcmd --env=server/etc/hobbitserver.cfg hobbitd_channel
--channel=page cat

Let it run for 5-10 minutes (long any for the critical status to be
updated) and let me know if there's any output.


Henrik

****************************************************************************
The information contained in this email is intended only for the use of the intended recipient at the email address to which it has been addressed. If the reader of this message is not an intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination or copying of the message or associated attachments is strictly prohibited.

If you have received this email in error, please contact the sender by return email or call 01793 877777 and ask for the sender and then delete it immediately from your system.Please note that neither RWE npower nor the sender accepts any responsibility for viruses and it is your responsibility to scan attachments (if any).
*****************************************************************************

-- 

On Fri, Jan 28, 2005 at 10:46:52AM -0500, Tom Georgoulias wrote:

Count me in on this.  I've induced a couple of process failures on a 
test system and the email alerts aren't coming through.  What other info 
should I provide or look for?

Henrik Stoerner wrote:

The status message says:

status radm200p,nandomedia,com.procs red Fri Jan 28 10:44:38 EST 2005

so it is the "procs" column that is in error.

HOST=radm200p.nandomedia.com
        MAIL user-52400382fe79@xymon.invalid SERVICE=proc COLOR=yellow REPEAT=5m
        MAIL user-56294d1c8449@xymon.invalid SERVICE=proc COLOR=red REPEAT=5m

But here you have rules for the "proc" (no "s") column.

If I setup a config with these rules, but SERVICE=procs, your message
triggers an alert e-mail.

--
Bruce Z. Lysik  <user-4e63a10f8934@xymon.invalid>
Operations Engineer

-----Original Message-----
From: Henrik Stoerner [mailto:user-ce4a2c883f75@xymon.invalid]
Sent: Friday, January 28, 2005 5:25 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] alerts not emailing


On Fri, Jan 28, 2005 at 12:05:20PM -0000, Morris, Chris (Shared Services) wrote:

On Friday, January 28, 2005 1:54 AM, Bruce Lysik wrote :-

But I fail to get any alerts sent out.  I've confirmed that email is
working from this machine, and nothing shows up in

/var/log/hobbit/page.log.  (And nothing relevant to this issue in any of
the logs there.)

Any help would be appreciated.
I am having the same problem. A disk exceeds the Alarm threshold and goes
red on the hobbit display but hobbitd_alert takes no action to send a mail.

Could you try running the following command (login as the hobbit
user):

~/server/bin/bbcmd --env=server/etc/hobbitserver.cfg hobbitd_channel --channel=page cat

Let it run for 5-10 minutes (long any for the critical status to be
updated) and let me know if there's any output.


Henrik

On Fri, Jan 28, 2005 at 02:09:59PM -0800, Bruce Lysik wrote:

Here's the cpu alert coming in:

@@page#2448|1106949175.057403|172.16.150.1|cs01|cpu|172.16.150.1|1106950975|red|red|1106849049|cs|370516

[snip]

Here's the hobbit-alerts.cfg definition:

HOST=cs01
        MAIL user-4e63a10f8934@xymon.invalid SERVICE=cpu REPEAT=5m COLOR=red

The run these commands:

./server/bin/bbcmd --env=server/etc/hobbitserver.cfg sh
# You now have a shell with the Hobbit environment set
hobbitd_alert --debug <alert.msg

--
Bruce Z. Lysik  <user-4e63a10f8934@xymon.invalid>
Operations Engineer

-----Original Message-----
From: Henrik Stoerner [mailto:user-ce4a2c883f75@xymon.invalid]
Sent: Friday, January 28, 2005 2:34 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] alerts not emailing


On Fri, Jan 28, 2005 at 02:09:59PM -0800, Bruce Lysik wrote:

Here's the cpu alert coming in:

[snip]

Here's the hobbit-alerts.cfg definition:

HOST=cs01
        MAIL user-4e63a10f8934@xymon.invalid SERVICE=cpu REPEAT=5m COLOR=red

This one should trigger all-right, and if I copy your alert-config
into my own config-file it does send out alerts (in fact, I'm afraid
I sent some of them to you because I forgot to change the e-mail
address in the config file).

Could you try this:

Login as hobbit 

Cut-and-paste the alert message into a file "alert.msg", with the
"@@page..." as the first line, and the "@@" as the last line.


You should see messages like these:

2005-01-28 23:21:47 send_alert cs01:cpu state 0
2005-01-28 23:21:47 criteriamatch cs01:cpu cs01:(NULL):(NULL)
2005-01-28 23:21:47 Checking default color setting 70 against 
5 gives 1
2005-01-28 23:21:47 Found a first matching rule
2005-01-28 23:21:47 criteriamatch cs01:cpu (NULL):(NULL):cpu
2005-01-28 23:21:47 Checking explicit color setting 
10000000040 against 5 gives 1
2005-01-28 23:21:47   repeat cs01|cpu|mail|user-4e63a10f8934@xymon.invalid at 0
2005-01-28 23:21:47   Alert for cs01:cpu to user-4e63a10f8934@xymon.invalid
2005-01-28 23:21:47 No more secondary matching rule


Henrik

And that actually sent me an alert email.  Huh.  So how come 
no email normally?

And that actually sent me an alert email.  Huh.  So how come 
no email normally?

Okay, after restarting hobbit, my alerts appear to be working.