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Cookie 35172 not found, dropping ack

2 messages in this thread

list Alan Sparks · Mon, 13 Oct 2008 19:58:27 -0600 ·
Hobbit 4.2.0+allinone, CentOS 4.6 on x86_64...

I have users reporting that randomly, the hobbitd status on our server
is going yellow with the 'dropping ack' message.  A user just reported
to me that this happened about one hour after he had acknowledged a
yellow alert status.

Anyone have any experience troubleshooting where these come from?  I
suspect it may be another 64-bit issue, but am not yet sure.  Is the
cookies for alerts logged or recorded anywhere?  Thanks for any advice.
-Alan
list Alan Sparks · Mon, 20 Oct 2008 21:44:48 -0600 ·
I think I have a little more context on what is happening with these
sporadic 'hobbitd' yellow statuses... but I'm not sure why.

I believe it is happening in my environment on short-lived alerts, and
the alerts clear at about the same time as someone acknowledges the
alert.  It appears that the cookies /are/ valid (or at least were, a few
minutes ago) -- but as soon as the alert clears, the cookie is
considered invalid and a mistimed (by a minute or a few seconds) will
trip the 'cookie' message.

I though I remembered reading on the list that cookies are supposed to
be remembered for 24 hours... but it appears that the used cookie is
forgotten almost immediately.  Is this a bug, or intentional?  Could
this be issues with time values in 64 bits?

Any advice appreciated.
-Alan
quoted from Alan Sparks

Alan Sparks wrote:
Hobbit 4.2.0+allinone, CentOS 4.6 on x86_64...

I have users reporting that randomly, the hobbitd status on our server
is going yellow with the 'dropping ack' message.  A user just reported
to me that this happened about one hour after he had acknowledged a
yellow alert status.

Anyone have any experience troubleshooting where these come from?  I
suspect it may be another 64-bit issue, but am not yet sure.  Is the
cookies for alerts logged or recorded anywhere?  Thanks for any advice.
-Alan