alerts
list Nikesh Maharaj
<html><body>Hi,
Im not receiving emails. This is the configuration in the alerts.cfg file. Please advise.
HOST=* SERVICE=cpu,conn,disk,svcs,http,smtp,dns
MAIL user-778a199864d7@xymon.invalid DURATION>5 REPEAT=60 RECOVERED
Disclaimer
The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.
This email has been scanned for viruses and malware, and automatically archived by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for business. Mimecast Unified Email Management (UEM) offers email continuity, security, archiving and compliance with all current legislation. To find out more, visit http://www.mimecast.co.za/uem.</body></html>;
list Galen Johnson
Were they working before? What is in the mail log for the server? Are they stuck in the queue? Do you have a spam server that might be filtering them? =G= From: Xymon <xymon-bounces at xymon.com> on behalf of Nikesh Maharaj <user-000aaf9a8455@xymon.invalid> Sent: Wednesday, July 9, 2014 9:26 AM To: Xymon at xymon.com Subject: [Xymon] alerts Hi,
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Im not receiving emails. This is the configuration in the alerts.cfg file. Please advise.
HOST=* SERVICE=cpu,conn,disk,svcs,http,smtp,dns
MAIL user-778a199864d7@xymon.invalid DURATION>5 REPEAT=60 RECOVERED
Disclaimer
The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.
This email has been scanned for viruses and malware, and automatically archived by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for business. Mimecast Unified Email Management (tm) (UEM) offers email continuity, security, archiving and compliance with all current legislation. To find out more, contact Mimecast<http://www.mimecast.co.za/uem>;.
list Nikesh Maharaj
<html><body>This was a new install. The alerts.log file is empty /var/log/xymon/alert.log No spam server in place.
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From: Galen Johnson [mailto:user-87f955643e3d@xymon.invalid]
Sent: 09 July 2014 03:49 PM
To: Nikesh Maharaj; Xymon at xymon.com
Subject: RE: alerts
Were they working before? What is in the mail log for the server? Are they stuck in the queue? Do you have a spam server that might be filtering them?
=G=
From: Xymon <xymon-bounces at xymon.com><mailto:xymon-bounces at xymon.com>> on behalf of Nikesh Maharaj <user-000aaf9a8455@xymon.invalid><mailto:user-000aaf9a8455@xymon.invalid>>
Sent: Wednesday, July 9, 2014 9:26 AM
To: Xymon at xymon.com<mailto:Xymon at xymon.com>
Subject: [Xymon] alerts
Hi,
Im not receiving emails. This is the configuration in the alerts.cfg file. Please advise.
HOST=* SERVICE=cpu,conn,disk,svcs,http,smtp,dns
MAIL user-778a199864d7@xymon.invalid<mailto:user-778a199864d7@xymon.invalid> DURATION>5 REPEAT=60 RECOVERED
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Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archived by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for business. Mimecast Unified Email Management (tm) (UEM) offers email continuity, security, archiving and compliance with all current legislation. To find out more, contact Mimecast<http://www.mimecast.co.za/uem>;. Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archived by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for business. Mimecast Unified Email Management (UEM) offers email continuity, security, archiving and compliance with all current legislation. To find out more, visit http://www.mimecast.co.za/uem.</body></html>;
list Galen Johnson
Not the alerts.log but the mail.log under /var/log (most likely). Try running the 'mailq' command to see if they are stuck in queue. Can successfully send a mail from the command-line (use something like mailx)? If the mailq is showing lots of email or your server rejects you, it's likely a mailserver configuration issue. =G= From: Nikesh Maharaj <user-000aaf9a8455@xymon.invalid> Sent: Wednesday, July 9, 2014 9:56 AM To: Galen Johnson; Xymon at xymon.com Subject: RE: alerts This was a new install. The alerts.log file is empty /var/log/xymon/alert.log
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No spam server in place. From: Galen Johnson [mailto:user-87f955643e3d@xymon.invalid] Sent: 09 July 2014 03:49 PM To: Nikesh Maharaj; Xymon at xymon.com Subject: RE: alerts Were they working before? What is in the mail log for the server? Are they stuck in the queue? Do you have a spam server that might be filtering them? =G= From: Xymon <xymon-bounces at xymon.com<mailto:xymon-bounces at xymon.com>> on behalf of Nikesh Maharaj <user-000aaf9a8455@xymon.invalid<mailto:user-000aaf9a8455@xymon.invalid>> Sent: Wednesday, July 9, 2014 9:26 AM To: Xymon at xymon.com<mailto:Xymon at xymon.com> Subject: [Xymon] alerts Hi, Im not receiving emails. This is the configuration in the alerts.cfg file. Please advise. HOST=* SERVICE=cpu,conn,disk,svcs,http,smtp,dns MAIL user-778a199864d7@xymon.invalid<mailto:user-778a199864d7@xymon.invalid> DURATION>5 REPEAT=60 RECOVERED Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archived by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for business. Mimecast Unified Email Management (tm) (UEM) offers email continuity, security, archiving and compliance with all current legislation. To find out more, contact Mimecast<http://www.mimecast.co.za/uem>;. Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archived by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for business. Mimecast Unified Email Management (tm) (UEM) offers email continuity, security, archiving and compliance with all current legislation. To find out more, contact Mimecast<http://www.mimecast.co.za/uem>;.
list Paul Root
First look in the notifications.log (/var/log/xymon) to see that it tried to send something.
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From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Galen Johnson Sent: Wednesday, July 09, 2014 9:01 AM To: Nikesh Maharaj; Xymon at xymon.com Subject: Re: [Xymon] alerts Not the alerts.log but the mail.log under /var/log (most likely). Try running the 'mailq' command to see if they are stuck in queue. Can successfully send a mail from the command-line (use something like mailx)? If the mailq is showing lots of email or your server rejects you, it's likely a mailserver configuration issue. =G= From: Nikesh Maharaj <user-000aaf9a8455@xymon.invalid<mailto:user-000aaf9a8455@xymon.invalid>> Sent: Wednesday, July 9, 2014 9:56 AM To: Galen Johnson; Xymon at xymon.com<mailto:Xymon at xymon.com> Subject: RE: alerts This was a new install. The alerts.log file is empty /var/log/xymon/alert.log No spam server in place. From: Galen Johnson [mailto:user-87f955643e3d@xymon.invalid] Sent: 09 July 2014 03:49 PM To: Nikesh Maharaj; Xymon at xymon.com<mailto:Xymon at xymon.com> Subject: RE: alerts Were they working before? What is in the mail log for the server? Are they stuck in the queue? Do you have a spam server that might be filtering them? =G= From: Xymon <xymon-bounces at xymon.com<mailto:xymon-bounces at xymon.com>> on behalf of Nikesh Maharaj <user-000aaf9a8455@xymon.invalid<mailto:user-000aaf9a8455@xymon.invalid>> Sent: Wednesday, July 9, 2014 9:26 AM To: Xymon at xymon.com<mailto:Xymon at xymon.com> Subject: [Xymon] alerts Hi, Im not receiving emails. This is the configuration in the alerts.cfg file. Please advise. HOST=* SERVICE=cpu,conn,disk,svcs,http,smtp,dns MAIL user-778a199864d7@xymon.invalid<mailto:user-778a199864d7@xymon.invalid> DURATION>5 REPEAT=60 RECOVERED Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archived by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for business. Mimecast Unified Email Management (tm) (UEM) offers email continuity, security, archiving and compliance with all current legislation. To find out more, contact Mimecast<http://www.mimecast.co.za/uem>;. Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archived by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for business. Mimecast Unified Email Management (tm) (UEM) offers email continuity, security, archiving and compliance with all current legislation. To find out more, contact Mimecast<http://www.mimecast.co.za/uem>;.
list Nikesh Maharaj
<html><body>Thanks Galen,
This is the output from the mailq:
E919E282C24 798 Sat Jul 5 02:38:44 user-6c5d7555794d@xymon.invalid
(delivery temporarily suspended: Host or domain name not found. Name service error for name=tcta.co.za type=MX: Host not found, try again)
user-376a48216aab@xymon.invalid
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From: Galen Johnson [mailto:user-87f955643e3d@xymon.invalid] Sent: 09 July 2014 04:01 PM To: Nikesh Maharaj; Xymon at xymon.com Subject: RE: alerts Not the alerts.log but the mail.log under /var/log (most likely). Try running the 'mailq' command to see if they are stuck in queue. Can successfully send a mail from the command-line (use something like mailx)? If the mailq is showing lots of email or your server rejects you, it's likely a mailserver configuration issue. =G= From: Nikesh Maharaj <user-000aaf9a8455@xymon.invalid><mailto:user-000aaf9a8455@xymon.invalid>> Sent: Wednesday, July 9, 2014 9:56 AM To: Galen Johnson; Xymon at xymon.com<mailto:Xymon at xymon.com> Subject: RE: alerts This was a new install. The alerts.log file is empty /var/log/xymon/alert.log No spam server in place. From: Galen Johnson [mailto:user-87f955643e3d@xymon.invalid] Sent: 09 July 2014 03:49 PM To: Nikesh Maharaj; Xymon at xymon.com<mailto:Xymon at xymon.com> Subject: RE: alerts Were they working before? What is in the mail log for the server? Are they stuck in the queue? Do you have a spam server that might be filtering them? =G= From: Xymon <xymon-bounces at xymon.com><mailto:xymon-bounces at xymon.com>> on behalf of Nikesh Maharaj <user-000aaf9a8455@xymon.invalid><mailto:user-000aaf9a8455@xymon.invalid>> Sent: Wednesday, July 9, 2014 9:26 AM To: Xymon at xymon.com<mailto:Xymon at xymon.com> Subject: [Xymon] alerts Hi, Im not receiving emails. This is the configuration in the alerts.cfg file. Please advise. HOST=* SERVICE=cpu,conn,disk,svcs,http,smtp,dns MAIL user-778a199864d7@xymon.invalid<mailto:user-778a199864d7@xymon.invalid> DURATION>5 REPEAT=60 RECOVERED Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archived by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for business. Mimecast Unified Email Management (tm) (UEM) offers email continuity, security, archiving and compliance with all current legislation. To find out more, contact Mimecast<http://www.mimecast.co.za/uem>;. Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archived by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for business. Mimecast Unified Email Management (tm) (UEM) offers email continuity, security, archiving and compliance with all current legislation. To find out more, contact Mimecast<http://www.mimecast.co.za/uem>;. Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archived by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for business. Mimecast Unified Email Management (UEM) offers email continuity, security, archiving and compliance with all current legislation. To find out more, visit http://www.mimecast.co.za/uem.</body></html>;
list Galen Johnson
That's a pretty straight-forward message. That hostname/domain is not resolvable by that system.
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=G=
From: Nikesh Maharaj <user-000aaf9a8455@xymon.invalid>
Sent: Wednesday, July 9, 2014 10:06 AM
To: Galen Johnson; Xymon at xymon.com
Subject: RE: alerts
Thanks Galen,
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This is the output from the mailq: E919E282C24 798 Sat Jul 5 02:38:44 user-6c5d7555794d@xymon.invalid (delivery temporarily suspended: Host or domain name not found. Name service error for name=tcta.co.za type=MX: Host not found, try again) user-376a48216aab@xymon.invalid From: Galen Johnson [mailto:user-87f955643e3d@xymon.invalid] Sent: 09 July 2014 04:01 PM To: Nikesh Maharaj; Xymon at xymon.com Subject: RE: alerts Not the alerts.log but the mail.log under /var/log (most likely). Try running the 'mailq' command to see if they are stuck in queue. Can successfully send a mail from the command-line (use something like mailx)? If the mailq is showing lots of email or your server rejects you, it's likely a mailserver configuration issue. =G= From: Nikesh Maharaj <user-000aaf9a8455@xymon.invalid<mailto:user-000aaf9a8455@xymon.invalid>> Sent: Wednesday, July 9, 2014 9:56 AM To: Galen Johnson; Xymon at xymon.com<mailto:Xymon at xymon.com> Subject: RE: alerts This was a new install. The alerts.log file is empty /var/log/xymon/alert.log No spam server in place. From: Galen Johnson [mailto:user-87f955643e3d@xymon.invalid] Sent: 09 July 2014 03:49 PM To: Nikesh Maharaj; Xymon at xymon.com<mailto:Xymon at xymon.com> Subject: RE: alerts Were they working before? What is in the mail log for the server? Are they stuck in the queue? Do you have a spam server that might be filtering them? =G= From: Xymon <xymon-bounces at xymon.com<mailto:xymon-bounces at xymon.com>> on behalf of Nikesh Maharaj <user-000aaf9a8455@xymon.invalid<mailto:user-000aaf9a8455@xymon.invalid>> Sent: Wednesday, July 9, 2014 9:26 AM To: Xymon at xymon.com<mailto:Xymon at xymon.com> Subject: [Xymon] alerts Hi, Im not receiving emails. This is the configuration in the alerts.cfg file. Please advise. HOST=* SERVICE=cpu,conn,disk,svcs,http,smtp,dns MAIL user-778a199864d7@xymon.invalid<mailto:user-778a199864d7@xymon.invalid> DURATION>5 REPEAT=60 RECOVERED Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archived by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for business. Mimecast Unified Email Management ™ (UEM) offers email continuity, security, archiving and compliance with all current legislation. To find out more, contact Mimecast<http://www.mimecast.co.za/uem>;. Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archived by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for business. Mimecast Unified Email Management ™ (UEM) offers email continuity, security, archiving and compliance with all current legislation. To find out more, contact Mimecast<http://www.mimecast.co.za/uem>;. Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archived by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for business. Mimecast Unified Email Management ™ (UEM) offers email continuity, security, archiving and compliance with all current legislation. To find out more, contact Mimecast<http://www.mimecast.co.za/uem>;.
list Nikesh Maharaj
<html><body>Hi Issue resolved. MX record was pointing to a server that was taken off the domain. I renamed the MX record and the mail alerts came through. That's a lot for assistance.
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From: Root, Paul T [mailto:user-76fdb6883669@xymon.invalid] Sent: 09 July 2014 04:03 PM To: 'Galen Johnson'; Nikesh Maharaj; 'Xymon at xymon.com' Subject: RE: alerts First look in the notifications.log (/var/log/xymon) to see that it tried to send something. From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Galen Johnson Sent: Wednesday, July 09, 2014 9:01 AM To: Nikesh Maharaj; Xymon at xymon.com<mailto:Xymon at xymon.com> Subject: Re: [Xymon] alerts Not the alerts.log but the mail.log under /var/log (most likely). Try running the 'mailq' command to see if they are stuck in queue. Can successfully send a mail from the command-line (use something like mailx)? If the mailq is showing lots of email or your server rejects you, it's likely a mailserver configuration issue. =G= From: Nikesh Maharaj <user-000aaf9a8455@xymon.invalid><mailto:user-000aaf9a8455@xymon.invalid>> Sent: Wednesday, July 9, 2014 9:56 AM To: Galen Johnson; Xymon at xymon.com<mailto:Xymon at xymon.com> Subject: RE: alerts This was a new install. The alerts.log file is empty /var/log/xymon/alert.log No spam server in place. From: Galen Johnson [mailto:user-87f955643e3d@xymon.invalid] Sent: 09 July 2014 03:49 PM To: Nikesh Maharaj; Xymon at xymon.com<mailto:Xymon at xymon.com> Subject: RE: alerts Were they working before? What is in the mail log for the server? Are they stuck in the queue? Do you have a spam server that might be filtering them? =G= From: Xymon <xymon-bounces at xymon.com><mailto:xymon-bounces at xymon.com>> on behalf of Nikesh Maharaj <user-000aaf9a8455@xymon.invalid><mailto:user-000aaf9a8455@xymon.invalid>> Sent: Wednesday, July 9, 2014 9:26 AM To: Xymon at xymon.com<mailto:Xymon at xymon.com> Subject: [Xymon] alerts Hi, Im not receiving emails. This is the configuration in the alerts.cfg file. Please advise. HOST=* SERVICE=cpu,conn,disk,svcs,http,smtp,dns MAIL user-778a199864d7@xymon.invalid<mailto:user-778a199864d7@xymon.invalid> DURATION>5 REPEAT=60 RECOVERED Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archived by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for business. Mimecast Unified Email Management (tm) (UEM) offers email continuity, security, archiving and compliance with all current legislation. To find out more, contact Mimecast<http://www.mimecast.co.za/uem>;. Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archived by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for business. Mimecast Unified Email Management (tm) (UEM) offers email continuity, security, archiving and compliance with all current legislation. To find out more, contact Mimecast<http://www.mimecast.co.za/uem>;. Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. This email has been scanned for viruses and malware, and automatically archived by Mimecast SA (Pty) Ltd, an innovator in Software as a Service (SaaS) for business. Mimecast Unified Email Management (UEM) offers email continuity, security, archiving and compliance with all current legislation. To find out more, visit http://www.mimecast.co.za/uem.</body></html>;