4.2.0 problem with "Snapshot Report"
list Gary Baluha
I've been trying to get the "Snapshot Report" feature to work correctly, but no matter what date I use for the report, when I click on "Generate Report", I get a blank page with only "Cannot create output directory" as its contents. I checked the apache logs and can't find any information about this. Any ideas?
list Henrik Størner
▸
On Wed, Jun 06, 2007 at 03:41:21PM -0400, Gary Baluha wrote:
I've been trying to get the "Snapshot Report" feature to work correctly, but no matter what date I use for the report, when I click on "Generate Report", I get a blank page with only "Cannot create output directory" as its contents. I checked the apache logs and can't find any information about this. Any ideas?
Make sure there's a "snap" directory below the Hobbit "www" directory, with access rights so that the webserver userid has write access. Typically this will be in ~hobbit/server/www/ with group-write access, and the group set to the webserver group-id. E.g. $ cd ~hobbit/server/www; ls -l total 18 -rw-r--r-- 1 hobbit users 2749 2007-05-25 09:11 bb2.html -rw-r--r-- 1 hobbit users 8191 2007-05-25 09:11 bb.html -rw-r--r-- 1 hobbit users 2269 2007-05-25 09:11 bbnk.html drwxr-xr-x 2 hobbit users 1168 2007-05-07 14:19 gifs drwxr-xr-x 3 hobbit users 1280 2007-05-07 14:19 help drwxr-xr-x 2 hobbit users 48 2007-05-07 14:19 html lrwxrwxrwx 1 hobbit users 7 2007-05-07 14:25 index.html -> bb.html drwxr-xr-x 2 hobbit users 184 2007-05-07 14:19 menu drwxr-xr-x 2 hobbit users 48 2007-05-07 14:19 notes drwxrwxr-x 2 hobbit www-data 48 2007-05-07 14:19 rep drwxrwxr-x 2 hobbit www-data 48 2007-05-07 14:19 snap drwxr-xr-x 2 hobbit users 48 2007-05-07 14:19 wml Regards, Henrik
list Gary Baluha
Ahh, thanks. The directory existed, but the group permissions where set to "hobbit" instead of "apache". I think I selected "nobody" when compiling and installing Hobbit; could this be why the group permissions were wrong?
▸
On 6/6/07, Henrik Stoerner <user-ce4a2c883f75@xymon.invalid> wrote:On Wed, Jun 06, 2007 at 03:41:21PM -0400, Gary Baluha wrote:I've been trying to get the "Snapshot Report" feature to work correctly, but no matter what date I use for the report, when I click on "GenerateReport",I get a blank page with only "Cannot create output directory" as its contents. I checked the apache logs and can't find any information about this. Any ideas?Make sure there's a "snap" directory below the Hobbit "www" directory, with access rights so that the webserver userid has write access. Typically this will be in ~hobbit/server/www/ with group-write access, and the group set to the webserver group-id. E.g. $ cd ~hobbit/server/www; ls -l total 18 -rw-r--r-- 1 hobbit users 2749 2007-05-25 09:11 bb2.html -rw-r--r-- 1 hobbit users 8191 2007-05-25 09:11 bb.html -rw-r--r-- 1 hobbit users 2269 2007-05-25 09:11 bbnk.html drwxr-xr-x 2 hobbit users 1168 2007-05-07 14:19 gifs drwxr-xr-x 3 hobbit users 1280 2007-05-07 14:19 help drwxr-xr-x 2 hobbit users 48 2007-05-07 14:19 html lrwxrwxrwx 1 hobbit users 7 2007-05-07 14:25 index.html -> bb.html drwxr-xr-x 2 hobbit users 184 2007-05-07 14:19 menu drwxr-xr-x 2 hobbit users 48 2007-05-07 14:19 notes drwxrwxr-x 2 hobbit www-data 48 2007-05-07 14:19 rep drwxrwxr-x 2 hobbit www-data 48 2007-05-07 14:19 snap drwxr-xr-x 2 hobbit users 48 2007-05-07 14:19 wml Regards, Henrik