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Unable to Acknowledge Alarms after Update 4.3.26

2 messages in this thread

list Foster Patch · Mon, 29 Feb 2016 16:16:15 +0000 ·
Hello,

We have dozens of employees that use xymon to monitor various servers around the company. After updating to 4.3.26, no one is able to acknowledge alarms anymore. I was wondering if this was a known issue, or if possibly the update was done incorrectly? Nothing else was modified besides the normal procedure for updating.

Thanks,

Foster Patch
list John Thurston · Mon, 29 Feb 2016 08:08:07 -0900 ·
quoted from Foster Patch
On 2/29/2016 7:16 AM, Foster Patch wrote:
Hello,
We have dozens of employees that use xymon to monitor various servers
around the company. After updating to 4.3.26, no one is able to
acknowledge alarms anymore. I was wondering if this was a known issue,
or if possibly the update was done incorrectly? Nothing else was
modified besides the normal procedure for updating.
Can you give us some information about:
  What OS your xymon server uses
  If there is a specific browser which has a problem
  Package install? Source install?
  Web server version

There were may changes made in 4.3.25/26 to protect against cross-site 
scripting problems (XSS).

I have confirmed I'm able to ACK on my installation:
  Solaris 10
  Firefox, chrome, IE
  Source compile
  Apache 2.2.31
So the function is there. The question is why do you not have the 
capability.

Have you checked your web server error log to see if it is prohibiting 
access to the cgi?

-- 
    Do things because you should, not just because you can.

John Thurston    XXX-XXX-XXXX
user-ce4d79d99bab@xymon.invalid
Enterprise Technology Services
Department of Administration
State of Alaska