Xymon Mailing List Archive search

CPU, Disk, Memory graphs not showing for newly added servers

4 messages in this thread

list Sheel Shah · Wed, 8 Apr 2015 16:29:25 +0000 ·
Hello,

So we can monitor performance of a couple of newly transitioned servers, we installed xymon onto those two servers (Windows Server 2003 and Windows Server 2008). We also added them to the hosts.cfg on the xymon server itself. While the 'conn' graph displays correctly, the other default columns (CPU, Disk, Memory, msgs, etc) will not show a graph and just show a dash (-) in that column. We verified port 1984 is opened between the servers and the xymon server itself, and all of our existing servers/graphs in xymon seem to be working fine. Does anyone know what could be causing this problem?

Thank you,
Sheel Shah
Reader's Digest Association
list Gab Dito · Wed, 8 Apr 2015 14:40:46 -0400 ·
did you install the client on the windows machine? PS Client? BBWin, MrBig?
Big Brother Client? Hobbit client?


Gab
quoted from Sheel Shah

On Wed, Apr 8, 2015 at 12:29 PM, Sheel Shah <user-c23c3c636596@xymon.invalid> wrote:
 Hello,


So we can monitor performance of a couple of newly transitioned servers,
we installed xymon onto those two servers (Windows Server 2003 and Windows
Server 2008). We also added them to the hosts.cfg on the xymon server
itself. While the ‘conn’ graph displays correctly, the other default
columns (CPU, Disk, Memory, msgs, etc) will not show a graph and just show
a dash (-) in that column. We verified port 1984 is opened between the
servers and the xymon server itself, and all of our existing servers/graphs
in xymon seem to be working fine. Does anyone know what could be causing
this problem?


Thank you,

Sheel Shah

Reader's Digest Association

list Sheel Shah · Wed, 8 Apr 2015 18:47:31 +0000 ·
Hello Gab,

Yes, we installed the client onto both windows machines (BBWin). I don’t know if this could be part of the issue, but the BBWin folder in the Program Files folder is blue, which states that it is an encrypted or compressed NTFS file/folder.

Thanks,
Sheel
quoted from Gab Dito

From: Dito [mailto:user-b8c0e0047c63@xymon.invalid]
Sent: Wednesday, April 08, 2015 1:41 PM
To: Sheel Shah
Cc: xymon at xymon.com
Subject: Re: [Xymon] CPU, Disk, Memory graphs not showing for newly added servers

did you install the client on the windows machine? PS Client? BBWin, MrBig? Big Brother Client? Hobbit client?


Gab

On Wed, Apr 8, 2015 at 12:29 PM, Sheel Shah <user-c23c3c636596@xymon.invalid<mailto:user-c23c3c636596@xymon.invalid>> wrote:
Hello,

So we can monitor performance of a couple of newly transitioned servers, we installed xymon onto those two servers (Windows Server 2003 and Windows Server 2008). We also added them to the hosts.cfg on the xymon server itself. While the ‘conn’ graph displays correctly, the other default columns (CPU, Disk, Memory, msgs, etc) will not show a graph and just show a dash (-) in that column. We verified port 1984 is opened between the servers and the xymon server itself, and all of our existing servers/graphs in xymon seem to be working fine. Does anyone know what could be causing this problem?

Thank you,
Sheel Shah
Reader's Digest Association
list Bruce Ferrell · Wed, 08 Apr 2015 13:01:54 -0700 ·
Sheel

Check the ghosts report on the xymon server.  It may be that the reports from those new servers are coming in with names or IP addresses other than what you expected.

As a last resort, you could use tcpdump like this:

tcpdump -n -i <incoming interface>  port 1984 and <server IP>

to see if the messages are even reaching the xymon server
quoted from Sheel Shah


On 04/08/2015 09:29 AM, Sheel Shah wrote:
Hello,

 
So we can monitor performance of a couple of newly transitioned servers, we installed xymon onto those two servers (Windows Server 2003 and Windows Server 2008). We also added
them to the hosts.cfg on the xymon server itself. While the ‘conn’ graph displays correctly, the other default columns (CPU, Disk, Memory, msgs, etc) will not show a graph and
just show a dash (-) in that column. We verified port 1984 is opened between the servers and the xymon server itself, and all of our existing servers/graphs in xymon seem to be
working fine. Does anyone know what could be causing this problem?

 
Thank you,

Sheel Shah

Reader's Digest Association