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proc test fails

5 messages in this thread

list Chris Pretorius · Thu, 9 May 2019 13:01:44 +0000 ·
Good day

On one of my very busy severs (Centos7, tomcat8.5) the proc test fails

I noticed that on the SERVICES=procs page for the server only about 4 line are shown from the ps output.
The problem only happens when the server is busy.
I added more ram to the server but the result is the same.
Memory usage on server is ok (Reported by xymon):
                                                Used                     Total                      Percentage
Real/Physical               18464M               24070M                     70%
Actual                                9041M                 7999M                    37%
Swap/Page                             39M                   7999M                    0%

The xymon client was installed from the Terabithia repo
xymon-client-4.3.28-1.el7.x86_64

What do I need to change in my configs to remedy the problem please.

Kind regards

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/AUTOlogoW.png]


Chris Pretorius

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/phone.png]

0872367740

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/email.png]

user-3fef1df92e88@xymon.invalid<mailto:user-3fef1df92e88@xymon.invalid>

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/web.png]

www.signio.co.za<http://www.signio.co.za>;

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/address.png]

Centurion Square, 3rd Floor, cnr Heuwel and Gordon Hood rd, Centurion


This communication is subject to Lightstone's email disclaimer<http://www.lightstone.co.za/portal/content/email-disclaimer.aspx>;
list Paul Root · Thu, 9 May 2019 13:20:30 +0000 ·
You are probably also getting a yellow for xymond on your xymon server.

The data coming from that server is getting truncated. You need to increase the size of your message buffer.
quoted from Chris Pretorius

From: Xymon <xymon-bounces at xymon.com> On Behalf Of Chris Pretorius
Sent: Thursday, May 09, 2019 8:02 AM
To: xymon at xymon.com
Subject: [Xymon] proc test fails

Good day

On one of my very busy severs (Centos7, tomcat8.5) the proc test fails

I noticed that on the SERVICES=procs page for the server only about 4 line are shown from the ps output.
The problem only happens when the server is busy.
I added more ram to the server but the result is the same.
Memory usage on server is ok (Reported by xymon):
                                                Used                     Total                      Percentage
Real/Physical               18464M               24070M                     70%
Actual                                9041M                 7999M                    37%
Swap/Page                             39M                   7999M                    0%

The xymon client was installed from the Terabithia repo
xymon-client-4.3.28-1.el7.x86_64

What do I need to change in my configs to remedy the problem please.

Kind regards

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/AUTOlogoW.png]


Chris Pretorius

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/phone.png]

0872367740

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/email.png]

user-3fef1df92e88@xymon.invalid<mailto:user-3fef1df92e88@xymon.invalid>

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/web.png]

www.signio.co.za<http://www.signio.co.za>;

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/address.png]

Centurion Square, 3rd Floor, cnr Heuwel and Gordon Hood rd, Centurion


This communication is subject to Lightstone's email disclaimer<http://www.lightstone.co.za/portal/content/email-disclaimer.aspx>;


This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments.
list Ralph Mitchell · Thu, 9 May 2019 09:23:44 -0400 ·
Take a look at the client data.  The very last few lines should like this:

     [clock]
     epoch: 1557407707.455481
     local: 2019-05-09 09:15:07 EDT
     UTC: 2019-05-09 13:15:07 UTC

If not, then the report is being chopped off because it's too big.  There
are a couple of setting in the xymonserver.cfg file:

MAXMSG_STATUS The maximum size of a "status" message in kB, default: 256.
Status messages are the ones that end up as columns on the web display. The
default size should be adequate in most cases, but some extension scripts
can generate very large status messages - close to 1024 kB. You should only
change this if you see messages in the xymond log file about status
messages being truncated.

MAXMSG_CLIENT The maximum size of a "client" message in kB, default: 512.
"client" messages are generated by the Xymon client, and often include
large process-listings. You should only change this if you see messages in
the xymond log file about client messages being truncated.

Ralph Mitchell


On Thu, May 9, 2019 at 9:02 AM Chris Pretorius <user-832aac18b2a8@xymon.invalid>
quoted from Paul Root
wrote:
Good day


On one of my very busy severs (Centos7, tomcat8.5) the proc test fails


I noticed that on the SERVICES=procs page for the server only about 4 line
are shown from the ps output.

The problem only happens when the server is busy.

I added more ram to the server but the result is the same.

Memory usage on server is ok (Reported by xymon):

                                                Used
Total                      Percentage

Real/Physical               18464M
24070M                     70%

Actual                                9041M
7999M                    37%

Swap/Page                             39M
7999M                    0%


The xymon client was installed from the Terabithia repo

xymon-client-4.3.28-1.el7.x86_64


What do I need to change in my configs to remedy the problem please.


Kind regards


[image: https://lsc-assets.scdn1.secure.raxcdn.com/lssig/AUTOlogoW.png]


*Chris Pretorius*

[image: https://lsc-assets.scdn1.secure.raxcdn.com/lssig/phone.png]

0872367740

[image: https://lsc-assets.scdn1.secure.raxcdn.com/lssig/email.png]

user-3fef1df92e88@xymon.invalid

[image: https://lsc-assets.scdn1.secure.raxcdn.com/lssig/web.png]

www.signio.co.za

[image: https://lsc-assets.scdn1.secure.raxcdn.com/lssig/address.png]

Centurion Square, 3rd Floor, cnr Heuwel and Gordon Hood rd, Centurion


This communication is subject to Lightstone's email disclaimer
<http://www.lightstone.co.za/portal/content/email-disclaimer.aspx>;

list Chris Pretorius · Thu, 9 May 2019 13:56:38 +0000 ·
Thanx Mitchell

I made the changes and proc test now looking better.

I appreciate your help

Kind regards
quoted from Ralph Mitchell

From: Ralph Mitchell <user-00a5e44c48c0@xymon.invalid>
Sent: Thursday, May 9, 2019 3:24 PM
To: Chris Pretorius <user-832aac18b2a8@xymon.invalid>
Cc: xymon at xymon.com
Subject: Re: [Xymon] proc test fails

Take a look at the client data.  The very last few lines should like this:


     [clock]

     epoch: 1557407707.455481

     local: 2019-05-09 09:15:07 EDT

     UTC: 2019-05-09 13:15:07 UTC
If not, then the report is being chopped off because it's too big.  There are a couple of setting in the xymonserver.cfg file:

MAXMSG_STATUS
The maximum size of a "status" message in kB, default: 256. Status messages are the ones that end up as columns on the web display. The default size should be adequate in most cases, but some extension scripts can generate very large status messages - close to 1024 kB. You should only change this if you see messages in the xymond log file about status messages being truncated.
MAXMSG_CLIENT
The maximum size of a "client" message in kB, default: 512. "client" messages are generated by the Xymon client, and often include large process-listings. You should only change this if you see messages in the xymond log file about client messages being truncated.

Ralph Mitchell


On Thu, May 9, 2019 at 9:02 AM Chris Pretorius <user-832aac18b2a8@xymon.invalid<mailto:user-832aac18b2a8@xymon.invalid>> wrote:
Good day

On one of my very busy severs (Centos7, tomcat8.5) the proc test fails

I noticed that on the SERVICES=procs page for the server only about 4 line are shown from the ps output.
The problem only happens when the server is busy.
I added more ram to the server but the result is the same.
Memory usage on server is ok (Reported by xymon):
                                                Used                     Total                      Percentage
Real/Physical               18464M               24070M                     70%
Actual                                9041M                 7999M                    37%
Swap/Page                             39M                   7999M                    0%

The xymon client was installed from the Terabithia repo
xymon-client-4.3.28-1.el7.x86_64

What do I need to change in my configs to remedy the problem please.

Kind regards

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/AUTOlogoW.png]


Chris Pretorius

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/phone.png]

0872367740

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/email.png]

user-3fef1df92e88@xymon.invalid<mailto:user-3fef1df92e88@xymon.invalid>

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/web.png]

www.signio.co.za<http://www.signio.co.za>;

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/address.png]

Centurion Square, 3rd Floor, cnr Heuwel and Gordon Hood rd, Centurion


This communication is subject to Lightstone's email disclaimer<http://www.lightstone.co.za/portal/content/email-disclaimer.aspx>;
list Chris Pretorius · Thu, 9 May 2019 13:57:01 +0000 ·
Hi Paul

I made the changes and proc test now looking better.

I appreciate your help

Kind regards
From: Root, Paul T <user-76fdb6883669@xymon.invalid>
Sent: Thursday, May 9, 2019 3:21 PM
To: Chris Pretorius <user-832aac18b2a8@xymon.invalid>; xymon at xymon.com
Subject: RE: proc test fails

You are probably also getting a yellow for xymond on your xymon server.

The data coming from that server is getting truncated. You need to increase the size of your message buffer.

From: Xymon <xymon-bounces at xymon.com<mailto:xymon-bounces at xymon.com>> On Behalf Of Chris Pretorius
Sent: Thursday, May 09, 2019 8:02 AM
To: xymon at xymon.com<mailto:xymon at xymon.com>
Subject: [Xymon] proc test fails

Good day

On one of my very busy severs (Centos7, tomcat8.5) the proc test fails

I noticed that on the SERVICES=procs page for the server only about 4 line are shown from the ps output.
The problem only happens when the server is busy.
I added more ram to the server but the result is the same.
Memory usage on server is ok (Reported by xymon):
                                                Used                     Total                      Percentage
Real/Physical               18464M               24070M                     70%
Actual                                9041M                 7999M                    37%
Swap/Page                             39M                   7999M                    0%

The xymon client was installed from the Terabithia repo
xymon-client-4.3.28-1.el7.x86_64

What do I need to change in my configs to remedy the problem please.

Kind regards

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/AUTOlogoW.png]


Chris Pretorius

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/phone.png]

0872367740

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/email.png]

user-3fef1df92e88@xymon.invalid<mailto:user-3fef1df92e88@xymon.invalid>

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/web.png]

www.signio.co.za<http://www.signio.co.za>;

[https://lsc-assets.scdn1.secure.raxcdn.com/lssig/address.png]

Centurion Square, 3rd Floor, cnr Heuwel and Gordon Hood rd, Centurion


This communication is subject to Lightstone's email disclaimer<http://www.lightstone.co.za/portal/content/email-disclaimer.aspx>;


This communication is the property of CenturyLink and may contain confidential or privileged information. Unauthorized use of this communication is strictly prohibited and may be unlawful. If you have received this communication in error, please immediately notify the sender by reply e-mail and destroy all copies of the communication and any attachments.