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Solaris clients don't report

16 messages in this thread

list Kevin Hanrahan · Sat, 1 Nov 2008 10:52:16 -0400 ·
Hi all,
  I can't get any solaris clients to report to the Hobbit server. I build the clients on the servers like I have with the all my linux clients, but none seem to report. They are all running solaris 10. There isn't anything blocking port 1984 between the boxes. The only difference I see is that I am using "gmake" instead of "make" to build the client. Could that be the problem? Can anybody offer suggestions?

thanks

kh


----------------------------------------- Note: The information
contained in this e-mail and in any attachments is intended only
for the person or entity to which it is addressed and may contain
confidential and/or privileged material. Any review,
retransmission, dissemination or other use of, or taking of any
action in reliance upon, this information by persons or entities
other than the intended recipient is prohibited. The recipient
should check this e-mail and any attachments for the presence of
viruses. Sender accepts no liability for any damages caused by any
virus transmitted by this e-mail. If you have received this e-mail
in error, please notify us immediately by replying to the message
and delete the e-mail from your computer.  Elavon (formerly NOVA
Information Systems)
list T.J. Yang · Sat, 1 Nov 2008 17:36:57 -0500 ·
please check your hobbit client  log files.

bash-3.00# ls
clientlaunch.log  hobbitclient.log
bash-3.00#
quoted from Kevin Hanrahan


From: Hanrahan, Kevin 
Sent: Saturday, November 01, 2008 9:52 AM
To: 'user-ae9b8668bcde@xymon.invalid' 
Subject: [hobbit] Solaris clients don't report


Hi all,

  I can't get any solaris clients to report to the Hobbit server. I build the clients on the servers like I have with the all my linux clients, but none seem to report. They are all running solaris 10. There isn't anything blocking port 1984 between the boxes. The only difference I see is that I am using "gmake" instead of "make" to build the client. Could that be the problem? Can anybody offer suggestions?

 
thanks

 
kh

 
----------------------------------------- Note: The information contained in this e-mail and in any attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. The recipient should check this e-mail and any attachments for the presence of viruses. Sender accepts no liability for any damages caused by any virus transmitted by this e-mail. If you have received this e-mail in error, please notify us immediately by replying to the message and delete the e-mail from your computer. Elavon (formerly NOVA Information Systems)
list Kevin Hanrahan · Sat, 1 Nov 2008 23:03:14 -0400 ·
there is not much there:

bash-3.00$ tail clientlaunch.log
2008-10-30 17:14:57 hobbitlaunch starting
2008-10-30 17:14:57 Loading tasklist configuration from /home/sysmon/client/etc/clientlaunch.cfg

the other log is completely empty...zero bytes

ideas?
quoted from T.J. Yang

From: T.J. Yang [mailto:user-8e841282cda5@xymon.invalid]
Sent: Saturday, November 01, 2008 6:37 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Solaris clients don't report

please check your hobbit client  log files.

bash-3.00# ls
clientlaunch.log  hobbitclient.log
bash-3.00#

From: Hanrahan, Kevin<mailto:user-645bd845ecbd@xymon.invalid>
Sent: Saturday, November 01, 2008 9:52 AM
To: 'user-ae9b8668bcde@xymon.invalid'<mailto:'user-ae9b8668bcde@xymon.invalid'>
Subject: [hobbit] Solaris clients don't report

Hi all,
  I can't get any solaris clients to report to the Hobbit server. I build the clients on the servers like I have with the all my linux clients, but none seem to report. They are all running solaris 10. There isn't anything blocking port 1984 between the boxes. The only difference I see is that I am using "gmake" instead of "make" to build the client. Could that be the problem? Can anybody offer suggestions?

thanks

kh


----------------------------------------- Note: The information contained in this e-mail and in any attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. The recipient should check this e-mail and any attachments for the presence of viruses. Sender accepts no liability for any damages caused by any virus transmitted by this e-mail. If you have received this e-mail in error, please notify us immediately by replying to the message and delete the e-mail from your computer. Elavon (formerly NOVA Information Systems)
list T.J. Yang · Sun, 2 Nov 2008 05:26:20 -0600 ·
2. check if hobbit client procesess are running fine ?

ps -eaf |grep hobbit


bash-3.00# ps -eaf |grep hobbitc
 hobbitc   634     1   0   Oct 31 ?           0:01 /opt/hobbitclient42/bin/hobbitlaunch --config=/etc/opt/moto/hobbitclient42
 hobbitc  1753     1   0 05:20:09 ?           0:00 sh -c iostat -c 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatcpu.netin
 hobbitc  1752  1751   0 05:20:09 ?           0:00 vmstat 300 2
 hobbitc  1754  1753   0 05:20:09 ?           0:00 iostat -c 300 2
 hobbitc  1751     1   0 05:20:09 ?           0:00 sh -c vmstat 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_vmstat.netinstall.
 hobbitc  1756  1755   0 05:20:09 ?           0:00 iostat -dxsrP 300 2
 hobbitc  1755     1   0 05:20:09 ?           0:00 sh -c iostat -dxsrP 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatdisk.
bash-3.00#

3. check hobbitclient.cfg,following is an example sending hb message to two hb servers.

BBDISP="0.0.0.0"             # IP address of the Hobbit server
BBDISPLAYS="192.168.1.3 192.168.1.2"             # IP address of the Hobbit server

tj
quoted from Kevin Hanrahan


From: Hanrahan, Kevin 
Sent: Saturday, November 01, 2008 9:03 PM
To: 'user-ae9b8668bcde@xymon.invalid' 
Subject: RE: [hobbit] Solaris clients don't report


there is not much there:

 
bash-3.00$ tail clientlaunch.log

2008-10-30 17:14:57 hobbitlaunch starting

2008-10-30 17:14:57 Loading tasklist configuration from /home/sysmon/client/etc/clientlaunch.cfg

 
the other log is completely empty.zero bytes

 
ideas?

 
From: T.J. Yang [mailto:user-8e841282cda5@xymon.invalid] 
Sent: Saturday, November 01, 2008 6:37 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Solaris clients don't report

 
please check your hobbit client  log files.

 
bash-3.00# ls
clientlaunch.log  hobbitclient.log
bash-3.00#

 
From: Hanrahan, Kevin 

Sent: Saturday, November 01, 2008 9:52 AM

To: 'user-ae9b8668bcde@xymon.invalid' 

Subject: [hobbit] Solaris clients don't report

 
Hi all,

  I can't get any solaris clients to report to the Hobbit server. I build the clients on the servers like I have with the all my linux clients, but none seem to report. They are all running solaris 10. There isn't anything blocking port 1984 between the boxes. The only difference I see is that I am using "gmake" instead of "make" to build the client. Could that be the problem? Can anybody offer suggestions?

 
thanks

 
kh

 
----------------------------------------- Note: The information contained in this e-mail and in any attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. The recipient should check this e-mail and any attachments for the presence of viruses. Sender accepts no liability for any damages caused by any virus transmitted by this e-mail. If you have received this e-mail in error, please notify us immediately by replying to the message and delete the e-mail from your computer. Elavon (formerly NOVA Information Systems)
list Vernon Everett · Sun, 2 Nov 2008 21:03:07 +0900 ·
And if those all turn up OK, have you checked tha basics?
Have you looked for the host names in the ghost client report?
Sometimes, if the host name is not as specified in the bb-hosts, From: T.J. Yang [mailto:user-8e841282cda5@xymon.invalid]
Sent: Sunday, 2 November 2008 8:26 PM
quoted from T.J. Yang
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Solaris clients don't report

2. check if hobbit client procesess are running fine ?

ps -eaf |grep hobbit


bash-3.00# ps -eaf |grep hobbitc
 hobbitc   634     1   0   Oct 31 ?           0:01 /opt/hobbitclient42/bin/hobbitlaunch --config=/etc/opt/moto/hobbitclient42
 hobbitc  1753     1   0 05:20:09 ?           0:00 sh -c iostat -c 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatcpu.netin
 hobbitc  1752  1751   0 05:20:09 ?           0:00 vmstat 300 2
 hobbitc  1754  1753   0 05:20:09 ?           0:00 iostat -c 300 2
 hobbitc  1751     1   0 05:20:09 ?           0:00 sh -c vmstat 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_vmstat.netinstall.
 hobbitc  1756  1755   0 05:20:09 ?           0:00 iostat -dxsrP 300 2
 hobbitc  1755     1   0 05:20:09 ?           0:00 sh -c iostat -dxsrP 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatdisk.
bash-3.00#
3. check hobbitclient.cfg,following is an example sending hb message to two hb servers.

BBDISP="0.0.0.0"             # IP address of the Hobbit server
BBDISPLAYS="192.168.1.3 192.168.1.2"             # IP address of the Hobbit server
tj

From: Hanrahan, Kevin<mailto:user-645bd845ecbd@xymon.invalid>
Sent: Saturday, November 01, 2008 9:03 PM
To: 'user-ae9b8668bcde@xymon.invalid'<mailto:'user-ae9b8668bcde@xymon.invalid'>
Subject: RE: [hobbit] Solaris clients don't report

there is not much there:

bash-3.00$ tail clientlaunch.log
2008-10-30 17:14:57 hobbitlaunch starting
2008-10-30 17:14:57 Loading tasklist configuration from /home/sysmon/client/etc/clientlaunch.cfg

the other log is completely empty...zero bytes

ideas?

From: T.J. Yang [mailto:user-8e841282cda5@xymon.invalid]
Sent: Saturday, November 01, 2008 6:37 PM
To: user-ae9b8668bcde@xymon.invalid<mailto:user-ae9b8668bcde@xymon.invalid>
Subject: Re: [hobbit] Solaris clients don't report

please check your hobbit client  log files.

bash-3.00# ls
clientlaunch.log  hobbitclient.log
bash-3.00#

From: Hanrahan, Kevin<mailto:user-645bd845ecbd@xymon.invalid>
Sent: Saturday, November 01, 2008 9:52 AM
To: 'user-ae9b8668bcde@xymon.invalid'<mailto:'user-ae9b8668bcde@xymon.invalid'>
Subject: [hobbit] Solaris clients don't report

Hi all,
  I can't get any solaris clients to report to the Hobbit server. I build the clients on the servers like I have with the all my linux clients, but none seem to report. They are all running solaris 10. There isn't anything blocking port 1984 between the boxes. The only difference I see is that I am using "gmake" instead of "make" to build the client. Could that be the problem? Can anybody offer suggestions?

thanks

kh


----------------------------------------- Note: The information contained in this e-mail and in any attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. The recipient should check this e-mail and any attachments for the presence of viruses. Sender accepts no liability for any damages caused by any virus transmitted by this e-mail. If you have received this e-mail in error, please notify us immediately by replying to the message and delete the e-mail from your computer. Elavon (formerly NOVA Information Systems)

NOTICE: This email and any attachments are confidential. 
They may contain legally privileged information or 
copyright material. You must not read, copy, use or 
disclose them without authorisation. If you are not an 
intended recipient, please contact us at once by return 
email and then delete both messages and all attachments.
list Vernon Everett · Sun, 2 Nov 2008 21:15:25 +0900 ·
OK, let's try that again, without accidentally hitting send in the middle of typing.

And if those all turn up OK, have you checked the rest of the basics?
Have you looked for the host names in the ghost client report?
If the host name is not as specified in the bb-hosts, or is using FQDN, they will appear in the ghost report.

Check something is being sent over the network. (Getting there is another story.)
Use snoop, and specify port 1984 on the hobbit client.
If the client is trying to send, repeat the process on the server, and specify the client as originating host.
Make sure packets are coming in from the client.

But check TJ's reply first.
The steps I use are -
1. Check the logs. Is the client writing to any of them?
2. Use ps to check the client is running
3. Check the configs if they are correct
4. Check the ghost reports and edit bb-hosts if required.
5. Use snoop on the client to ensure it is trying to send
6. Use snoop (or tcpdump) on the server to check for incoming packets.
7. If you have a problem with 5. or 6. check the firewall.
Normally by now, things should be working OK.

Good luck.
    Vernon
quoted from T.J. Yang
From: T.J. Yang [mailto:user-8e841282cda5@xymon.invalid]
Sent: Sunday, 2 November 2008 8:26 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Solaris clients don't report

2. check if hobbit client procesess are running fine ?

ps -eaf |grep hobbit


bash-3.00# ps -eaf |grep hobbitc
 hobbitc   634     1   0   Oct 31 ?           0:01 /opt/hobbitclient42/bin/hobbitlaunch --config=/etc/opt/moto/hobbitclient42
 hobbitc  1753     1   0 05:20:09 ?           0:00 sh -c iostat -c 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatcpu.netin
 hobbitc  1752  1751   0 05:20:09 ?           0:00 vmstat 300 2
 hobbitc  1754  1753   0 05:20:09 ?           0:00 iostat -c 300 2
 hobbitc  1751     1   0 05:20:09 ?           0:00 sh -c vmstat 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_vmstat.netinstall.
 hobbitc  1756  1755   0 05:20:09 ?           0:00 iostat -dxsrP 300 2
 hobbitc  1755     1   0 05:20:09 ?           0:00 sh -c iostat -dxsrP 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatdisk.
bash-3.00#
3. check hobbitclient.cfg,following is an example sending hb message to two hb servers.

BBDISP="0.0.0.0"             # IP address of the Hobbit server
BBDISPLAYS="192.168.1.3 192.168.1.2"             # IP address of the Hobbit server
tj

From: Hanrahan, Kevin<mailto:user-645bd845ecbd@xymon.invalid>
Sent: Saturday, November 01, 2008 9:03 PM
To: 'user-ae9b8668bcde@xymon.invalid'<mailto:'user-ae9b8668bcde@xymon.invalid'>
Subject: RE: [hobbit] Solaris clients don't report

there is not much there:

bash-3.00$ tail clientlaunch.log
2008-10-30 17:14:57 hobbitlaunch starting
2008-10-30 17:14:57 Loading tasklist configuration from /home/sysmon/client/etc/clientlaunch.cfg

the other log is completely empty...zero bytes

ideas?

From: T.J. Yang [mailto:user-8e841282cda5@xymon.invalid]
Sent: Saturday, November 01, 2008 6:37 PM
To: user-ae9b8668bcde@xymon.invalid<mailto:user-ae9b8668bcde@xymon.invalid>
Subject: Re: [hobbit] Solaris clients don't report

please check your hobbit client  log files.

bash-3.00# ls
clientlaunch.log  hobbitclient.log
bash-3.00#

From: Hanrahan, Kevin<mailto:user-645bd845ecbd@xymon.invalid>
Sent: Saturday, November 01, 2008 9:52 AM
To: 'user-ae9b8668bcde@xymon.invalid'<mailto:'user-ae9b8668bcde@xymon.invalid'>
Subject: [hobbit] Solaris clients don't report

Hi all,
  I can't get any solaris clients to report to the Hobbit server. I build the clients on the servers like I have with the all my linux clients, but none seem to report. They are all running solaris 10. There isn't anything blocking port 1984 between the boxes. The only difference I see is that I am using "gmake" instead of "make" to build the client. Could that be the problem? Can anybody offer suggestions?

thanks

kh


----------------------------------------- Note: The information contained in this e-mail and in any attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. The recipient should check this e-mail and any attachments for the presence of viruses. Sender accepts no liability for any damages caused by any virus transmitted by this e-mail. If you have received this e-mail in error, please notify us immediately by replying to the message and delete the e-mail from your computer. Elavon (formerly NOVA Information Systems)

NOTICE: This email and any attachments are confidential. 
They may contain legally privileged information or 
copyright material. You must not read, copy, use or 
disclose them without authorisation. If you are not an 
intended recipient, please contact us at once by return 
email and then delete both messages and all attachments.
list Kevin Hanrahan · Sun, 2 Nov 2008 20:15:36 -0500 ·
yep, it's all there:

sysmon  4956     1   0 20:08:43 ?           0:00 sh -c iostat -c 300 2 1>/home/sysmon/client/tmp/hobbit_iostatcpu.kc2b3.4919 2>&
  sysmon  4955     1   0 20:08:43 ?           0:00 sh -c vmstat 300 2 1>/home/sysmon/client/tmp/hobbit_vmstat.kc2b3.4919 2>&1; mv
  sysmon  3341     1   0   Oct 30 ?           0:05 /home/sysmon/client/bin/hobbitlaunch --config=/home/sysmon/client/etc/clientlau
  sysmon  4957     1   0 20:08:43 ?           0:00 sh -c iostat -dxsrP 300 2 1>/home/sysmon/client/tmp/hobbit_iostatdisk.kc2b3.491

but no joy..odd
quoted from T.J. Yang

From: T.J. Yang [mailto:user-8e841282cda5@xymon.invalid]
Sent: Sunday, November 02, 2008 6:26 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Solaris clients don't report

2. check if hobbit client procesess are running fine ?

ps -eaf |grep hobbit


bash-3.00# ps -eaf |grep hobbitc
 hobbitc   634     1   0   Oct 31 ?           0:01 /opt/hobbitclient42/bin/hobbitlaunch --config=/etc/opt/moto/hobbitclient42
 hobbitc  1753     1   0 05:20:09 ?           0:00 sh -c iostat -c 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatcpu.netin
 hobbitc  1752  1751   0 05:20:09 ?           0:00 vmstat 300 2
 hobbitc  1754  1753   0 05:20:09 ?           0:00 iostat -c 300 2
 hobbitc  1751     1   0 05:20:09 ?           0:00 sh -c vmstat 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_vmstat.netinstall.
 hobbitc  1756  1755   0 05:20:09 ?           0:00 iostat -dxsrP 300 2
 hobbitc  1755     1   0 05:20:09 ?           0:00 sh -c iostat -dxsrP 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatdisk.
bash-3.00#
3. check hobbitclient.cfg,following is an example sending hb message to two hb servers.

BBDISP="0.0.0.0"             # IP address of the Hobbit server
BBDISPLAYS="192.168.1.3 192.168.1.2"             # IP address of the Hobbit server
tj

From: Hanrahan, Kevin<mailto:user-645bd845ecbd@xymon.invalid>
Sent: Saturday, November 01, 2008 9:03 PM
To: 'user-ae9b8668bcde@xymon.invalid'<mailto:'user-ae9b8668bcde@xymon.invalid'>
Subject: RE: [hobbit] Solaris clients don't report

there is not much there:

bash-3.00$ tail clientlaunch.log
2008-10-30 17:14:57 hobbitlaunch starting
2008-10-30 17:14:57 Loading tasklist configuration from /home/sysmon/client/etc/clientlaunch.cfg

the other log is completely empty...zero bytes

ideas?

From: T.J. Yang [mailto:user-8e841282cda5@xymon.invalid]
Sent: Saturday, November 01, 2008 6:37 PM
To: user-ae9b8668bcde@xymon.invalid<mailto:user-ae9b8668bcde@xymon.invalid>
Subject: Re: [hobbit] Solaris clients don't report

please check your hobbit client  log files.

bash-3.00# ls
clientlaunch.log  hobbitclient.log
bash-3.00#

From: Hanrahan, Kevin<mailto:user-645bd845ecbd@xymon.invalid>
Sent: Saturday, November 01, 2008 9:52 AM
To: 'user-ae9b8668bcde@xymon.invalid'<mailto:'user-ae9b8668bcde@xymon.invalid'>
Subject: [hobbit] Solaris clients don't report

Hi all,
  I can't get any solaris clients to report to the Hobbit server. I build the clients on the servers like I have with the all my linux clients, but none seem to report. They are all running solaris 10. There isn't anything blocking port 1984 between the boxes. The only difference I see is that I am using "gmake" instead of "make" to build the client. Could that be the problem? Can anybody offer suggestions?

thanks

kh


----------------------------------------- Note: The information contained in this e-mail and in any attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. The recipient should check this e-mail and any attachments for the presence of viruses. Sender accepts no liability for any damages caused by any virus transmitted by this e-mail. If you have received this e-mail in error, please notify us immediately by replying to the message and delete the e-mail from your computer. Elavon (formerly NOVA Information Systems)
list Kevin Hanrahan · Sun, 2 Nov 2008 20:19:18 -0500 ·
thanks for the reply...here is what I see:
quoted from Kevin Hanrahan

sysmon  4956     1   0 20:08:43 ?           0:00 sh -c iostat -c 300 2 1>/home/sysmon/client/tmp/hobbit_iostatcpu.kc2b3.4919 2>&
  sysmon  4955     1   0 20:08:43 ?           0:00 sh -c vmstat 300 2 1>/home/sysmon/client/tmp/hobbit_vmstat.kc2b3.4919 2>&1; mv
  sysmon  3341     1   0   Oct 30 ?           0:05 /home/sysmon/client/bin/hobbitlaunch --config=/home/sysmon/client/etc/clientlau
  sysmon  4957     1   0 20:08:43 ?           0:00 sh -c iostat -dxsrP 300 2 1>/home/sysmon/client/tmp/hobbit_iostatdisk.kc2b3.491

I can't run a ghost client report..I am currently running version RC5 on the server and it was not in there yet but I can tell you this...If I run the old BigBrother client, it works so, no firewall, no connection or delivery problem...strange eh?

any further feedback appreciated

kh
quoted from Kevin Hanrahan

From: Everett, Vernon [mailto:user-9da1a1882f49@xymon.invalid]
Sent: Sunday, November 02, 2008 7:15 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: RE: [hobbit] Solaris clients don't report

OK, let's try that again, without accidentally hitting send in the middle of typing.

And if those all turn up OK, have you checked the rest of the basics?
Have you looked for the host names in the ghost client report?
If the host name is not as specified in the bb-hosts, or is using FQDN, they will appear in the ghost report.

Check something is being sent over the network. (Getting there is another story.)
Use snoop, and specify port 1984 on the hobbit client.
If the client is trying to send, repeat the process on the server, and specify the client as originating host.
Make sure packets are coming in from the client.

But check TJ's reply first.
The steps I use are -
1. Check the logs. Is the client writing to any of them?
2. Use ps to check the client is running
3. Check the configs if they are correct
4. Check the ghost reports and edit bb-hosts if required.
5. Use snoop on the client to ensure it is trying to send
6. Use snoop (or tcpdump) on the server to check for incoming packets.
7. If you have a problem with 5. or 6. check the firewall.
Normally by now, things should be working OK.

Good luck.
    Vernon
From: T.J. Yang [mailto:user-8e841282cda5@xymon.invalid]
Sent: Sunday, 2 November 2008 8:26 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Solaris clients don't report
2. check if hobbit client procesess are running fine ?

ps -eaf |grep hobbit


bash-3.00# ps -eaf |grep hobbitc
 hobbitc   634     1   0   Oct 31 ?           0:01 /opt/hobbitclient42/bin/hobbitlaunch --config=/etc/opt/moto/hobbitclient42
 hobbitc  1753     1   0 05:20:09 ?           0:00 sh -c iostat -c 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatcpu.netin
 hobbitc  1752  1751   0 05:20:09 ?           0:00 vmstat 300 2
 hobbitc  1754  1753   0 05:20:09 ?           0:00 iostat -c 300 2
 hobbitc  1751     1   0 05:20:09 ?           0:00 sh -c vmstat 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_vmstat.netinstall.
 hobbitc  1756  1755   0 05:20:09 ?           0:00 iostat -dxsrP 300 2
 hobbitc  1755     1   0 05:20:09 ?           0:00 sh -c iostat -dxsrP 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatdisk.
bash-3.00#
3. check hobbitclient.cfg,following is an example sending hb message to two hb servers.

BBDISP="0.0.0.0"             # IP address of the Hobbit server
BBDISPLAYS="192.168.1.3 192.168.1.2"             # IP address of the Hobbit server
tj

From: Hanrahan, Kevin<mailto:user-645bd845ecbd@xymon.invalid>
Sent: Saturday, November 01, 2008 9:03 PM
To: 'user-ae9b8668bcde@xymon.invalid'<mailto:'user-ae9b8668bcde@xymon.invalid'>
Subject: RE: [hobbit] Solaris clients don't report

there is not much there:

bash-3.00$ tail clientlaunch.log
2008-10-30 17:14:57 hobbitlaunch starting
2008-10-30 17:14:57 Loading tasklist configuration from /home/sysmon/client/etc/clientlaunch.cfg

the other log is completely empty...zero bytes

ideas?

From: T.J. Yang [mailto:user-8e841282cda5@xymon.invalid]
Sent: Saturday, November 01, 2008 6:37 PM
To: user-ae9b8668bcde@xymon.invalid<mailto:user-ae9b8668bcde@xymon.invalid>
Subject: Re: [hobbit] Solaris clients don't report

please check your hobbit client  log files.

bash-3.00# ls
clientlaunch.log  hobbitclient.log
bash-3.00#

From: Hanrahan, Kevin<mailto:user-645bd845ecbd@xymon.invalid>
Sent: Saturday, November 01, 2008 9:52 AM
To: 'user-ae9b8668bcde@xymon.invalid'<mailto:'user-ae9b8668bcde@xymon.invalid'>
Subject: [hobbit] Solaris clients don't report

Hi all,
  I can't get any solaris clients to report to the Hobbit server. I build the clients on the servers like I have with the all my linux clients, but none seem to report. They are all running solaris 10. There isn't anything blocking port 1984 between the boxes. The only difference I see is that I am using "gmake" instead of "make" to build the client. Could that be the problem? Can anybody offer suggestions?

thanks

kh


----------------------------------------- Note: The information contained in this e-mail and in any attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. The recipient should check this e-mail and any attachments for the presence of viruses. Sender accepts no liability for any damages caused by any virus transmitted by this e-mail. If you have received this e-mail in error, please notify us immediately by replying to the message and delete the e-mail from your computer. Elavon (formerly NOVA Information Systems)


NOTICE: This email and any attachments are confidential.

They may contain legally privileged information or

copyright material. You must not read, copy, use or

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intended recipient, please contact us at once by return

email and then delete both messages and all attachments.
list Pkc_mls · Mon, 03 Nov 2008 09:17:12 +0100 ·
quoted from Kevin Hanrahan
Hanrahan, Kevin a écrit :
yep, it’s all there:

sysmon 4956 1 0 20:08:43 ? 0:00 sh -c iostat -c 300 2 1>/home/sysmon/client/tmp/hobbit_iostatcpu.kc2b3.4919 2>&

sysmon 4955 1 0 20:08:43 ? 0:00 sh -c vmstat 300 2 1>/home/sysmon/client/tmp/hobbit_vmstat.kc2b3.4919 2>&1; mv

sysmon 3341 1 0 Oct 30 ? 0:05 /home/sysmon/client/bin/hobbitlaunch --config=/home/sysmon/client/etc/clientlau

sysmon 4957 1 0 20:08:43 ? 0:00 sh -c iostat -dxsrP 300 2 1>/home/sysmon/client/tmp/hobbit_iostatdisk.kc2b3.491

but no joy..odd
can you run a snoop to check if you have any info send to hobbit servers on port 1984 ?
list Vernon Everett · Mon, 3 Nov 2008 22:17:25 +0900 ·
Being able to run the BigBrother client has only negated the need to check step 7.
Please continue, and perform check 5. and 6.
As you have stated, you are running an RC version.
It is possible you have stumbled upon a bug of some sort, unique to your build.

Use snoop to check the client is sending, and again on the server to ensure it is receiving.

Regards
     Vernon
quoted from Kevin Hanrahan

From: Hanrahan, Kevin [mailto:user-645bd845ecbd@xymon.invalid]
Sent: Monday, 3 November 2008 10:19 AM
To: 'user-ae9b8668bcde@xymon.invalid'
Subject: RE: [hobbit] Solaris clients don't report

thanks for the reply...here is what I see:

sysmon  4956     1   0 20:08:43 ?           0:00 sh -c iostat -c 300 2 1>/home/sysmon/client/tmp/hobbit_iostatcpu.kc2b3.4919 2>&
  sysmon  4955     1   0 20:08:43 ?           0:00 sh -c vmstat 300 2 1>/home/sysmon/client/tmp/hobbit_vmstat.kc2b3.4919 2>&1; mv
  sysmon  3341     1   0   Oct 30 ?           0:05 /home/sysmon/client/bin/hobbitlaunch --config=/home/sysmon/client/etc/clientlau
  sysmon  4957     1   0 20:08:43 ?           0:00 sh -c iostat -dxsrP 300 2 1>/home/sysmon/client/tmp/hobbit_iostatdisk.kc2b3.491

I can't run a ghost client report..I am currently running version RC5 on the server and it was not in there yet but I can tell you this...If I run the old BigBrother client, it works so, no firewall, no connection or delivery problem...strange eh?

any further feedback appreciated

kh

From: Everett, Vernon [mailto:user-9da1a1882f49@xymon.invalid]
Sent: Sunday, November 02, 2008 7:15 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: RE: [hobbit] Solaris clients don't report

OK, let's try that again, without accidentally hitting send in the middle of typing.

And if those all turn up OK, have you checked the rest of the basics?
Have you looked for the host names in the ghost client report?
If the host name is not as specified in the bb-hosts, or is using FQDN, they will appear in the ghost report.

Check something is being sent over the network. (Getting there is another story.)
Use snoop, and specify port 1984 on the hobbit client.
If the client is trying to send, repeat the process on the server, and specify the client as originating host.
Make sure packets are coming in from the client.

But check TJ's reply first.
The steps I use are -
1. Check the logs. Is the client writing to any of them?
2. Use ps to check the client is running
3. Check the configs if they are correct
4. Check the ghost reports and edit bb-hosts if required.
5. Use snoop on the client to ensure it is trying to send
6. Use snoop (or tcpdump) on the server to check for incoming packets.
7. If you have a problem with 5. or 6. check the firewall.
Normally by now, things should be working OK.

Good luck.
    Vernon
From: T.J. Yang [mailto:user-8e841282cda5@xymon.invalid]
Sent: Sunday, 2 November 2008 8:26 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Solaris clients don't report
2. check if hobbit client procesess are running fine ?

ps -eaf |grep hobbit


bash-3.00# ps -eaf |grep hobbitc
 hobbitc   634     1   0   Oct 31 ?           0:01 /opt/hobbitclient42/bin/hobbitlaunch --config=/etc/opt/moto/hobbitclient42
 hobbitc  1753     1   0 05:20:09 ?           0:00 sh -c iostat -c 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatcpu.netin
 hobbitc  1752  1751   0 05:20:09 ?           0:00 vmstat 300 2
 hobbitc  1754  1753   0 05:20:09 ?           0:00 iostat -c 300 2
 hobbitc  1751     1   0 05:20:09 ?           0:00 sh -c vmstat 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_vmstat.netinstall.
 hobbitc  1756  1755   0 05:20:09 ?           0:00 iostat -dxsrP 300 2
 hobbitc  1755     1   0 05:20:09 ?           0:00 sh -c iostat -dxsrP 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatdisk.
bash-3.00#
3. check hobbitclient.cfg,following is an example sending hb message to two hb servers.

BBDISP="0.0.0.0"             # IP address of the Hobbit server
BBDISPLAYS="192.168.1.3 192.168.1.2"             # IP address of the Hobbit server
tj

From: Hanrahan, Kevin<mailto:user-645bd845ecbd@xymon.invalid>
Sent: Saturday, November 01, 2008 9:03 PM
To: 'user-ae9b8668bcde@xymon.invalid'<mailto:'user-ae9b8668bcde@xymon.invalid'>
Subject: RE: [hobbit] Solaris clients don't report

there is not much there:

bash-3.00$ tail clientlaunch.log
2008-10-30 17:14:57 hobbitlaunch starting
2008-10-30 17:14:57 Loading tasklist configuration from /home/sysmon/client/etc/clientlaunch.cfg

the other log is completely empty...zero bytes

ideas?

From: T.J. Yang [mailto:user-8e841282cda5@xymon.invalid]
Sent: Saturday, November 01, 2008 6:37 PM
To: user-ae9b8668bcde@xymon.invalid<mailto:user-ae9b8668bcde@xymon.invalid>
Subject: Re: [hobbit] Solaris clients don't report

please check your hobbit client  log files.

bash-3.00# ls
clientlaunch.log  hobbitclient.log
bash-3.00#

From: Hanrahan, Kevin<mailto:user-645bd845ecbd@xymon.invalid>
Sent: Saturday, November 01, 2008 9:52 AM
To: 'user-ae9b8668bcde@xymon.invalid'<mailto:'user-ae9b8668bcde@xymon.invalid'>
Subject: [hobbit] Solaris clients don't report

Hi all,
  I can't get any solaris clients to report to the Hobbit server. I build the clients on the servers like I have with the all my linux clients, but none seem to report. They are all running solaris 10. There isn't anything blocking port 1984 between the boxes. The only difference I see is that I am using "gmake" instead of "make" to build the client. Could that be the problem? Can anybody offer suggestions?

thanks

kh


----------------------------------------- Note: The information contained in this e-mail and in any attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. The recipient should check this e-mail and any attachments for the presence of viruses. Sender accepts no liability for any damages caused by any virus transmitted by this e-mail. If you have received this e-mail in error, please notify us immediately by replying to the message and delete the e-mail from your computer. Elavon (formerly NOVA Information Systems)


NOTICE: This email and any attachments are confidential.

They may contain legally privileged information or

copyright material. You must not read, copy, use or

disclose them without authorisation. If you are not an

intended recipient, please contact us at once by return

email and then delete both messages and all attachments.

NOTICE: This email and any attachments are confidential. 
They may contain legally privileged information or 
copyright material. You must not read, copy, use or 
disclose them without authorisation. If you are not an 
intended recipient, please contact us at once by return 
email and then delete both messages and all attachments.
list Brian Catlin · Mon, 3 Nov 2008 20:15:31 -0500 (Eastern Standard Time) ·
I have similar issues on SuSE SLES 10 servers and vms.  The processes are,
no firewalls.  This is a security server set, so a lot of services are
turned off .  I cant telnet on port 1984 just fine, coming back - there is
no telnetd enabled...  My question is = what, if any network services are
required from the server to have hobbit communications work.  I have had
absolutely no difficulty with my sun servers, even coming through the
firewall from the DMZ.
 
Anyone have this info please? 
 
thanks
 
user-259d6a9a548a@xymon.invalid
quoted from Vernon Everett
-------Original Message-------
 
From: Everett, Vernon
Date: 11/3/2008 10:17:35 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: RE: [hobbit] Solaris clients don't report
 
Being able to run the BigBrother client has only negated the need to check
step 7. 
Please continue, and perform check 5. and 6.
As you have stated, you are running an RC version.
It is possible you have stumbled upon a bug of some sort, unique to your
build.
 
Use snoop to check the client is sending, and again on the server to ensure
it is receiving.
 
Regards
     Vernon


From: Hanrahan, Kevin [mailto:user-645bd845ecbd@xymon.invalid] 
Sent: Monday, 3 November 2008 10:19 AM
To: 'user-ae9b8668bcde@xymon.invalid'
Subject: RE: [hobbit] Solaris clients don't report

<truncated thread due to length>
list Vernon Everett · Tue, 4 Nov 2008 10:27:30 +0900 ·
Hi Brian

From memory, SuSE comes with almost every port and service blocked or off by default.
I do not believe hobbit requires any unix services to be running - it does its own thing, however, you will need to make sure the ports are open.
Even with telnet deactivated, you should still be able to telnet to the appropriate port - 1984 in this case.

Snoop is your friend. I think it's tcpdump on SuSE, but it has been many years since I touched a SuSE installation, so I could be wrong.

Cheers
     Vernon
quoted from Brian Catlin


From: Brian Catlin [mailto:user-af6e4c377507@xymon.invalid]
Sent: Tuesday, 4 November 2008 10:16 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: RE: [hobbit] Solaris clients don't report

I have similar issues on SuSE SLES 10 servers and vms.  The processes are, no firewalls.  This is a security server set, so a lot of services are turned off .  I cant telnet on port 1984 just fine, coming back - there is no telnetd enabled...  My question is = what, if any network services are required from the server to have hobbit communications work.  I have had absolutely no difficulty with my sun servers, even coming through the firewall from the DMZ.

Anyone have this info please?

thanks

user-259d6a9a548a@xymon.invalid
-------Original Message-------

From: Everett, Vernon<mailto:user-9da1a1882f49@xymon.invalid>
Date: 11/3/2008 10:17:35 AM
To: user-ae9b8668bcde@xymon.invalid<mailto:user-ae9b8668bcde@xymon.invalid>
Subject: RE: [hobbit] Solaris clients don't report

Being able to run the BigBrother client has only negated the need to check step 7.
Please continue, and perform check 5. and 6.
As you have stated, you are running an RC version.
It is possible you have stumbled upon a bug of some sort, unique to your build.

Use snoop to check the client is sending, and again on the server to ensure it is receiving.

Regards
     Vernon

From: Hanrahan, Kevin [mailto:user-645bd845ecbd@xymon.invalid]
Sent: Monday, 3 November 2008 10:19 AM
To: 'user-ae9b8668bcde@xymon.invalid'
Subject: RE: [hobbit] Solaris clients don't report
<truncated thread due to length>


NOTICE: This email and any attachments are confidential. 
They may contain legally privileged information or 
copyright material. You must not read, copy, use or 
disclose them without authorisation. If you are not an 
intended recipient, please contact us at once by return 
email and then delete both messages and all attachments.
list Great Dilla · Tue, 4 Nov 2008 09:50:25 +0800 ·
Can you try this from the client:
[1] cd /PATH/TO/HOBBIT/client/tmp
[2] cat msg.`hostname`.txt | bb --debug [IP_OF_SERVER] "@"

You will be seeing messages from it. Post the output message so we can
help you out (if this works, it is probably a misconfigured client).
quoted from Brian Catlin


On Tue, Nov 4, 2008 at 9:15 AM, Brian Catlin <user-af6e4c377507@xymon.invalid> wrote:
I have similar issues on SuSE SLES 10 servers and vms.  The processes are,
no firewalls.  This is a security server set, so a lot of services are
turned off .  I cant telnet on port 1984 just fine, coming back - there is
no telnetd enabled...  My question is = what, if any network services are
required from the server to have hobbit communications work.  I have had
absolutely no difficulty with my sun servers, even coming through the
firewall from the DMZ.

Anyone have this info please?

Thanks

user-259d6a9a548a@xymon.invalid
-------Original Message-------

From: Everett, Vernon
Date: 11/3/2008 10:17:35 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: RE: [hobbit] Solaris clients don't report

Being able to run the BigBrother client has only negated the need to check
step 7.
Please continue, and perform check 5. and 6.
As you have stated, you are running an RC version.
It is possible you have stumbled upon a bug of some sort, unique to your
build.

Use snoop to check the client is sending, and again on the server to ensure
it is receiving.

Regards
     Vernon
From: Hanrahan, Kevin [mailto:user-645bd845ecbd@xymon.invalid]
Sent: Monday, 3 November 2008 10:19 AM
To: 'user-ae9b8668bcde@xymon.invalid'
Subject: RE: [hobbit] Solaris clients don't report
<truncated thread due to length>

-- 

http://www.pimp-my-rig.com
list Martin Ward · Tue, 4 Nov 2008 09:19:23 -0000 ·
Hi Brian,
 
In this instance telnet is being used to see if a port is open, it does
not require the telnetd daemon to be running on any server.
 
If you telnet from your Hobbit client to your Hobbit server on port 1984
( $ telnet 10.0.0.1 1984 ) and you get an error like "connection
refused" then the client can probably reach the server but the Hobbit
daemon is not listening on port 1984 on that machine.
 
If you perform that same command and the connection times out after a
few minutes then the packets are usually being dropped at a firewall
somewhere.
 
If, however, you perform that command and you get something like
"Connected to ...
Escape character is '^'.
" then the network is set up fine, the remote Hobbit server is up and
running and your client is able to talk to it, so you need to start
looking at problems with the Hobbit configuration.
 
HTH
 
|\/|artin
quoted from Brian Catlin
 
 -----Original Message-----
From: Brian Catlin [mailto:user-af6e4c377507@xymon.invalid] 
Sent: 04 November 2008 01:16
To: user-ae9b8668bcde@xymon.invalid
Subject: RE: [hobbit] Solaris clients don't report


I have similar issues on SuSE SLES 10 servers and vms.  The processes
are, no firewalls.  This is a security server set, so a lot of services
are turned off .  I cant telnet on port 1984 just fine, coming back -
there is no telnetd enabled...  My question is = what, if any network
services are required from the server to have hobbit communications
work.  I have had absolutely no difficulty with my sun servers, even
coming through the firewall from the DMZ.
 
Anyone have this info please? 
 
thanks
 
user-259d6a9a548a@xymon.invalid
-------Original Message-------
 
From: Everett, Vernon <mailto:user-9da1a1882f49@xymon.invalid> 
Date: 11/3/2008 10:17:35 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: RE: [hobbit] Solaris clients don't report
 
Being able to run the BigBrother client has only negated the need to
check step 7. 
Please continue, and perform check 5. and 6.
As you have stated, you are running an RC version.
It is possible you have stumbled upon a bug of some sort, unique to your
build.
 
Use snoop to check the client is sending, and again on the server to
ensure it is receiving.
 
Regards
     Vernon


From: Hanrahan, Kevin [mailto:user-645bd845ecbd@xymon.invalid] 
Sent: Monday, 3 November 2008 10:19 AM
To: 'user-ae9b8668bcde@xymon.invalid'
Subject: RE: [hobbit] Solaris clients don't report
<truncated thread due to length>
		

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list Kevin Hanrahan · Tue, 4 Nov 2008 08:40:12 -0500 ·
OK, I have run TCPdump on the server and when I start the client, I see all kinds of activity on the server from the client: (kc2b3 is the client , satlmon01 is the server)

08:35:27.614681 kc2b3.34515 > satlmon01.1984: . [tcp sum ok] 1:1(0) ack 1 win 49640 (DF) (ttl 57, id 21771, len 40)
08:35:27.614681 kc2b3.34515 > satlmon01.1984: . 1:1461(1460) ack 1 win 49640 (DF) (ttl 57, id 21772, len 1500)
08:35:27.614681 satlmon01.1984 > kc2b3.34515: . [tcp sum ok] 1:1(0) ack 1461 win 8760 (DF) (ttl 64, id 16078, len 40)
08:35:27.614681 kc2b3.34515 > satlmon01.1984: . 1461:2921(1460) ack 1 win 49640 (DF) (ttl 57, id 21773, len 1500)
08:35:27.614681 satlmon01.1984 > kc2b3.34515: . [tcp sum ok] 1:1(0) ack 2921 win 11680 (DF) (ttl 64, id 16079, len 40)
08:35:27.614681 kc2b3.34515 > satlmon01.1984: P 2921:4381(1460) ack 1 win 49640 (DF) (ttl 57, id 21774, len 1500)
08:35:27.614681 satlmon01.1984 > kc2b3.34515: . [tcp sum ok] 1:1(0) ack 4381 win 14600 (DF) (ttl 64, id 16080, len 40)

There is no firewall in between these two machines....any ideas?


kh
quoted from Brian Catlin

From: Brian Catlin [mailto:user-af6e4c377507@xymon.invalid]
Sent: Monday, November 03, 2008 8:16 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: RE: [hobbit] Solaris clients don't report

I have similar issues on SuSE SLES 10 servers and vms.  The processes are, no firewalls.  This is a security server set, so a lot of services are turned off .  I cant telnet on port 1984 just fine, coming back - there is no telnetd enabled...  My question is = what, if any network services are required from the server to have hobbit communications work.  I have had absolutely no difficulty with my sun servers, even coming through the firewall from the DMZ.

Anyone have this info please?

thanks

user-259d6a9a548a@xymon.invalid
-------Original Message-------

From: Everett, Vernon<mailto:user-9da1a1882f49@xymon.invalid>
Date: 11/3/2008 10:17:35 AM
To: user-ae9b8668bcde@xymon.invalid<mailto:user-ae9b8668bcde@xymon.invalid>
Subject: RE: [hobbit] Solaris clients don't report

Being able to run the BigBrother client has only negated the need to check step 7.
Please continue, and perform check 5. and 6.
As you have stated, you are running an RC version.
It is possible you have stumbled upon a bug of some sort, unique to your build.

Use snoop to check the client is sending, and again on the server to ensure it is receiving.

Regards
     Vernon

From: Hanrahan, Kevin [mailto:user-645bd845ecbd@xymon.invalid]
Sent: Monday, 3 November 2008 10:19 AM
To: 'user-ae9b8668bcde@xymon.invalid'
Subject: RE: [hobbit] Solaris clients don't report
<truncated thread due to length>


----------------------------------------- Note: The information
contained in this e-mail and in any attachments is intended only
for the person or entity to which it is addressed and may contain
confidential and/or privileged material. Any review,
retransmission, dissemination or other use of, or taking of any
action in reliance upon, this information by persons or entities
other than the intended recipient is prohibited. The recipient
should check this e-mail and any attachments for the presence of
viruses. Sender accepts no liability for any damages caused by any
virus transmitted by this e-mail. If you have received this e-mail
in error, please notify us immediately by replying to the message
and delete the e-mail from your computer.  Elavon (formerly NOVA
Information Systems)
list Kevin Hanrahan · Tue, 4 Nov 2008 14:17:50 -0500 ·
Thanks for all the input everyone. It appears that the problem stems from me running such an old version of Hobbit server (RC5). It must not be compatible with the newer versions of the hobbit client on Solaris. I directed the client to a server running hobbit 4.2 and the clients are reporting as normal. Strangely, the new version compiled on Linux (RHEL4) reports to the old server version just fine.

thanks again all
quoted from Vernon Everett

kh

From: Everett, Vernon [mailto:user-9da1a1882f49@xymon.invalid]
Sent: Monday, November 03, 2008 8:17 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: RE: [hobbit] Solaris clients don't report

Being able to run the BigBrother client has only negated the need to check step 7.
Please continue, and perform check 5. and 6.
As you have stated, you are running an RC version.
It is possible you have stumbled upon a bug of some sort, unique to your build.

Use snoop to check the client is sending, and again on the server to ensure it is receiving.

Regards
     Vernon

From: Hanrahan, Kevin [mailto:user-645bd845ecbd@xymon.invalid]
Sent: Monday, 3 November 2008 10:19 AM
To: 'user-ae9b8668bcde@xymon.invalid'
Subject: RE: [hobbit] Solaris clients don't report
thanks for the reply...here is what I see:

sysmon  4956     1   0 20:08:43 ?           0:00 sh -c iostat -c 300 2 1>/home/sysmon/client/tmp/hobbit_iostatcpu.kc2b3.4919 2>&
  sysmon  4955     1   0 20:08:43 ?           0:00 sh -c vmstat 300 2 1>/home/sysmon/client/tmp/hobbit_vmstat.kc2b3.4919 2>&1; mv
  sysmon  3341     1   0   Oct 30 ?           0:05 /home/sysmon/client/bin/hobbitlaunch --config=/home/sysmon/client/etc/clientlau
  sysmon  4957     1   0 20:08:43 ?           0:00 sh -c iostat -dxsrP 300 2 1>/home/sysmon/client/tmp/hobbit_iostatdisk.kc2b3.491

I can't run a ghost client report..I am currently running version RC5 on the server and it was not in there yet but I can tell you this...If I run the old BigBrother client, it works so, no firewall, no connection or delivery problem...strange eh?

any further feedback appreciated

kh

From: Everett, Vernon [mailto:user-9da1a1882f49@xymon.invalid]
Sent: Sunday, November 02, 2008 7:15 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: RE: [hobbit] Solaris clients don't report

OK, let's try that again, without accidentally hitting send in the middle of typing.

And if those all turn up OK, have you checked the rest of the basics?
Have you looked for the host names in the ghost client report?
If the host name is not as specified in the bb-hosts, or is using FQDN, they will appear in the ghost report.

Check something is being sent over the network. (Getting there is another story.)
Use snoop, and specify port 1984 on the hobbit client.
If the client is trying to send, repeat the process on the server, and specify the client as originating host.
Make sure packets are coming in from the client.

But check TJ's reply first.
The steps I use are -
1. Check the logs. Is the client writing to any of them?
2. Use ps to check the client is running
3. Check the configs if they are correct
4. Check the ghost reports and edit bb-hosts if required.
5. Use snoop on the client to ensure it is trying to send
6. Use snoop (or tcpdump) on the server to check for incoming packets.
7. If you have a problem with 5. or 6. check the firewall.
Normally by now, things should be working OK.

Good luck.
    Vernon
From: T.J. Yang [mailto:user-8e841282cda5@xymon.invalid]
Sent: Sunday, 2 November 2008 8:26 PM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Solaris clients don't report
2. check if hobbit client procesess are running fine ?

ps -eaf |grep hobbit


bash-3.00# ps -eaf |grep hobbitc
 hobbitc   634     1   0   Oct 31 ?           0:01 /opt/hobbitclient42/bin/hobbitlaunch --config=/etc/opt/moto/hobbitclient42
 hobbitc  1753     1   0 05:20:09 ?           0:00 sh -c iostat -c 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatcpu.netin
 hobbitc  1752  1751   0 05:20:09 ?           0:00 vmstat 300 2
 hobbitc  1754  1753   0 05:20:09 ?           0:00 iostat -c 300 2
 hobbitc  1751     1   0 05:20:09 ?           0:00 sh -c vmstat 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_vmstat.netinstall.
 hobbitc  1756  1755   0 05:20:09 ?           0:00 iostat -dxsrP 300 2
 hobbitc  1755     1   0 05:20:09 ?           0:00 sh -c iostat -dxsrP 300 2 1>/var/opt/hobbitclient42/tmp/hobbit_iostatdisk.
bash-3.00#
3. check hobbitclient.cfg,following is an example sending hb message to two hb servers.

BBDISP="0.0.0.0"             # IP address of the Hobbit server
BBDISPLAYS="192.168.1.3 192.168.1.2"             # IP address of the Hobbit server
tj

From: Hanrahan, Kevin<mailto:user-645bd845ecbd@xymon.invalid>
Sent: Saturday, November 01, 2008 9:03 PM
To: 'user-ae9b8668bcde@xymon.invalid'<mailto:'user-ae9b8668bcde@xymon.invalid'>
Subject: RE: [hobbit] Solaris clients don't report

there is not much there:

bash-3.00$ tail clientlaunch.log
2008-10-30 17:14:57 hobbitlaunch starting
2008-10-30 17:14:57 Loading tasklist configuration from /home/sysmon/client/etc/clientlaunch.cfg

the other log is completely empty...zero bytes

ideas?

From: T.J. Yang [mailto:user-8e841282cda5@xymon.invalid]
Sent: Saturday, November 01, 2008 6:37 PM
To: user-ae9b8668bcde@xymon.invalid<mailto:user-ae9b8668bcde@xymon.invalid>
Subject: Re: [hobbit] Solaris clients don't report

please check your hobbit client  log files.

bash-3.00# ls
clientlaunch.log  hobbitclient.log
bash-3.00#

From: Hanrahan, Kevin<mailto:user-645bd845ecbd@xymon.invalid>
Sent: Saturday, November 01, 2008 9:52 AM
To: 'user-ae9b8668bcde@xymon.invalid'<mailto:'user-ae9b8668bcde@xymon.invalid'>
Subject: [hobbit] Solaris clients don't report

Hi all,
  I can't get any solaris clients to report to the Hobbit server. I build the clients on the servers like I have with the all my linux clients, but none seem to report. They are all running solaris 10. There isn't anything blocking port 1984 between the boxes. The only difference I see is that I am using "gmake" instead of "make" to build the client. Could that be the problem? Can anybody offer suggestions?

thanks

kh


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