Support Contacts - Xymon Product Support
list Paul J Jayaraj
Could someone provide support for Xymon rsvcs.pl - Version 1.7 Status unchanged in 11 hours, 43 minutes Status message received from xymond Client data<http://cdptpa-sysops-xymon-01.cdptpa.rr.com/xymon-cgi/svcstatus.sh?CLIENT=syrcny-bps-pr-app-01.bps.rr.com>; available We're experience issues in Xymon & Xymon hasn't reported / refreshed since past 12 hours. Thank you, Paul J [2211_Email Signature_Logo] Paul Jayaraj | Systems Engineer - APO Legacy Provisioning Systems (BPS) Desk: (XXX) XXX-XXXX Charter Communications XXXX S. Willow Drive Greenwood Village, CO XXXXX E-MAIL CONFIDENTIALITY NOTICE: The contents of this e-mail message and any attachments are intended solely for the addressee(s) and may contain confidential and/or legally privileged information. If you are not the intended recipient of this message or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message and any attachments. If you are not the intended recipient, you are notified that any use, dissemination, distribution, copying, or storage of this message or any attachment is strictly prohibited.
list Scot Kreienkamp
As far as I know, nobody provides paid support. That said, have you tried restarting xymon? Are the processes running? Scot Kreienkamp |Senior Systems Engineer | La-Z-Boy Corporate One La-Z-Boy Drive| Monroe, Michigan 48162 | Office: XXX-XXX-XXXX | | Mobile: XXXXXXXXXX | Email: user-9678697f1438@xymon.invalid
▸
From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Jayaraj, Paul J Sent: Wednesday, April 4, 2018 12:51 PM To: xymon at xymon.com Subject: [Xymon] Support Contacts - Xymon Product Support Could someone provide support for Xymon rsvcs.pl - Version 1.7 Status unchanged in 11 hours, 43 minutes Status message received from xymond Client data<http://cdptpa-sysops-xymon-01.cdptpa.rr.com/xymon-cgi/svcstatus.sh?CLIENT=syrcny-bps-pr-app-01.bps.rr.com>; available We're experience issues in Xymon & Xymon hasn't reported / refreshed since past 12 hours. Thank you, Paul J [2211_Email Signature_Logo] Paul Jayaraj | Systems Engineer - APO Legacy Provisioning Systems (BPS) Desk: (XXX) XXX-XXXX Charter Communications XXXX S. Willow Drive Greenwood Village, CO XXXXX The contents of this e-mail message and any attachments are intended solely for the addressee(s) and may contain confidential and/or legally privileged information. If you are not the intended recipient of this message or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message and any attachments. If you are not the intended recipient, you are notified that any use, dissemination, distribution, copying, or storage of this message or any attachment is strictly prohibited.
This message is intended only for the individual or entity to which it is addressed. It may contain privileged, confidential information which is exempt from disclosure under applicable laws. If you are not the intended recipient, you are strictly prohibited from disseminating or distributing this information (other than to the intended recipient) or copying this information. If you have received this communication in error, please notify us immediately by e-mail or by telephone at the above number. Thank you.
list Paul J Jayaraj
I tried restarting xymon to no avail. But had to bypass some of the checks, modifying the script to get around this issue. Thank you, Paul J [2211_Email Signature_Logo] Paul Jayaraj | Systems Engineer Charter Communications
▸
From: Scot Kreienkamp [mailto:user-9678697f1438@xymon.invalid]
Sent: Tuesday, April 10, 2018 2:39 PM
To: Jayaraj, Paul J <user-7d9607c54a14@xymon.invalid>; xymon at xymon.com
Subject: RE: Support Contacts - Xymon Product Support
As far as I know, nobody provides paid support. That said, have you tried restarting xymon? Are the processes running?
Scot Kreienkamp |Senior Systems Engineer | La-Z-Boy Corporate
One La-Z-Boy Drive| Monroe, Michigan 48162 | Office: XXX-XXX-XXXX | | Mobile: XXXXXXXXXX | Email: user-9678697f1438@xymon.invalid<mailto:user-9678697f1438@xymon.invalid>
▸
From: Xymon [mailto:xymon-bounces at xymon.com] On Behalf Of Jayaraj, Paul J Sent: Wednesday, April 4, 2018 12:51 PM To: xymon at xymon.com<mailto:xymon at xymon.com> Subject: [Xymon] Support Contacts - Xymon Product Support Could someone provide support for Xymon rsvcs.pl - Version 1.7 Status unchanged in 11 hours, 43 minutes Status message received from xymond Client data<http://cdptpa-sysops-xymon-01.cdptpa.rr.com/xymon-cgi/svcstatus.sh?CLIENT=syrcny-bps-pr-app-01.bps.rr.com>; available We're experience issues in Xymon & Xymon hasn't reported / refreshed since past 12 hours. Thank you, Paul J [2211_Email Signature_Logo] Paul Jayaraj | Systems Engineer
Charter Communications
▸
The contents of this e-mail message and
any attachments are intended solely for the
addressee(s) and may contain confidential
and/or legally privileged information. If you
are not the intended recipient of this message
or if this message has been addressed to you
in error, please immediately alert the sender
by reply e-mail and then delete this message
and any attachments. If you are not the
intended recipient, you are notified that
any use, dissemination, distribution, copying,
or storage of this message or any attachment
is strictly prohibited.
This message is intended only for the individual or entity to which it is addressed. It may contain privileged, confidential information which is exempt from disclosure under applicable laws. If you are not the intended recipient, you are strictly prohibited from disseminating or distributing this information (other than to the intended recipient) or copying this information. If you have received this communication in error, please notify us immediately by e-mail or by telephone at the above number. Thank you.
E-MAIL CONFIDENTIALITY NOTICE:
The contents of this e-mail message and any attachments are intended solely for the addressee(s) and may contain confidential and/or legally privileged information. If you are not the intended recipient of this message or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message and any attachments. If you are not the intended recipient, you are notified that any use, dissemination, distribution, copying, or storage of this message or any attachment is strictly prohibited.
list Sebastian Auriol
Hi Paul, I can't find any reference to rsvcs.pl together with Xymon, so I think that may be something developed in-house by your company - it is not part of Xymon, and it does not seem to be a community add-on, so you can't expect much support from us. That said, 'Status unchanged' does not mean that it is not working - it means exactly that - that the status has not changed. If it is not working, it is probably purple. It is unclear from your screenshot / copy / paste, what colour the status is here. Kind regards, SebA
▸
On 10 April 2018 at 22:18, Jayaraj, Paul J <user-7d9607c54a14@xymon.invalid> wrote:
I tried restarting xymon to no avail. But had to bypass some of the checks, modifying the script to get around this issue. Thank you, Paul J
*[image: 2211_Email Signature_Logo]*
▸
*Paul Jayaraj* | *Systems Engineer*
*Charter Communications*
*From:* Scot Kreienkamp [mailto:user-9678697f1438@xymon.invalid]
*Sent:* Tuesday, April 10, 2018 2:39 PM
*To:* Jayaraj, Paul J <user-7d9607c54a14@xymon.invalid>; xymon at xymon.com
*Subject:* RE: Support Contacts - Xymon Product Support
As far as I know, nobody provides paid support. That said, have you tried
restarting xymon? Are the processes running?
*Scot Kreienkamp |Senior Systems Engineer | La-Z-Boy Corporate*
One La-Z-Boy Drive| Monroe, Michigan 48162 | Office: XXX-XXX-XXXX | |
Mobile: XXXXXXXXXX | Email: user-9678697f1438@xymon.invalid
*From:* Xymon [mailto:xymon-bounces at xymon.com <xymon-bounces at xymon.com>] *On
▸
Behalf Of *Jayaraj, Paul J
*Sent:* Wednesday, April 4, 2018 12:51 PM
*To:* xymon at xymon.com
*Subject:* [Xymon] Support Contacts - Xymon Product Support
Could someone provide support for Xymon
*rsvcs.pl <http://rsvcs.pl>; - Version 1.7*
▸
Status unchanged in 11 hours, 43 minutes
Status message received from xymondClient data <http://cdptpa-sysops-xymon-01.cdptpa.rr.com/xymon-cgi/svcstatus.sh?CLIENT=syrcny-bps-pr-app-01.bps.rr.com>;
▸
available
We’re experience issues in Xymon & Xymon hasn’t reported / refreshed since
past 12 hours.
Thank you,
Paul J
*[image: 2211_Email Signature_Logo]*
▸
*Paul Jayaraj* | *Systems Engineer*
*Charter Communications*
The contents of this e-mail message and
any attachments are intended solely for the
addressee(s) and may contain confidential
and/or legally privileged information. If you
are not the intended recipient of this message
or if this message has been addressed to you
in error, please immediately alert the sender
by reply e-mail and then delete this message
and any attachments. If you are not the
intended recipient, you are notified that
any use, dissemination, distribution, copying,
or storage of this message or any attachment
is strictly prohibited.
This message is intended only for the individual or entity to which it is
addressed. It may contain privileged, confidential information which is
exempt from disclosure under applicable laws. If you are not the intended
recipient, you are strictly prohibited from disseminating or distributing
this information (other than to the intended recipient) or copying this
information. If you have received this communication in error, please
notify us immediately by e-mail or by telephone at the above number. Thank
you.
The contents of this e-mail message and
any attachments are intended solely for the
addressee(s) and may contain confidential
and/or legally privileged information. If you
are not the intended recipient of this message
or if this message has been addressed to you
in error, please immediately alert the sender
by reply e-mail and then delete this message
and any attachments. If you are not the
intended recipient, you are notified that
any use, dissemination, distribution, copying,
or storage of this message or any attachment
is strictly prohibited.