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purple clients problem

list Henrik Størner
Thu, 29 Dec 2005 15:14:11 +0100
Message-Id: <user-b1f1a78f6832@xymon.invalid>

On Thu, Dec 29, 2005 at 03:01:28PM +0100, Longina Przybyszewska wrote:
I started bb on the PURPLE client in debugging mode.
It seems that on the client is everything OK:

fra hobbitclient.log
----
2005-12-29 14:55:23 Transport setup is:
2005-12-29 14:55:23 bbdportnumber = 1984
2005-12-29 14:55:23 bbdispproxyhost = NONE
2005-12-29 14:55:23 bbdispproxyport = 0
2005-12-29 14:55:23 Recipient listed as '130.225.128.14'
2005-12-29 14:55:23 Standard BB protocol on port 1984
2005-12-29 14:55:23 Will connect to address 130.225.128.14 port 1984
2005-12-29 14:55:23 Connect status is 0
2005-12-29 14:55:23 Sent 12003 bytes
2005-12-29 14:55:23 Closing connection
----

How kan I debug server side to see where is the black whole for all the 
client information?
On the server, login as the hobbit user and run 
    bbcmd hobbitd_channel --channel=client cat

When the client sends a message, you should see it dumped to the screen.
If it does, then at least the client message arrives OK on the Hobbit
server, and the server recognizes the client hostname OK.

If you don't see any such message, then the hostname that the client 
reports is not listed in bb-hosts - you can see the "ghost" hostname
in the status for the hobbit servers' "hobbitd" column.

The first line you see when dumping the client message should look like
this:
   @@client#24|1135865239.108541|127.0.0.1|localhost|linux
where "localhost" is the hostname, and "linux" is the operating system
that the client reports. The OS must be one of the recognized OS'es:
solaris, sunos, linux, aix, hp-ux, freebsd etc.

If you get that far and still haven't found the problem, add the "--debug" 
option to the hobbitd_client command in hobbitlaunch.cfg, and check the
clientdata.log logfile for any errors.


Regards,
Henrik