TS - Access to the ACKCODE after the notification but before restored to service

list Tom Schmitt
Tue, 23 Feb 2010 10:04:43 -0700
Message-Id: <user-c76c0116a1d1@xymon.invalid>

I did not realize it was the 'cookie' value.

 
Does anyone know what the Flags stand for:

      e.g.  ordAstLe

 
Is there a chart somewhere showing the values?

 
Thanks,

 
Tom Schmitt

Senior IT Staff - R&D

Salt Lake City, UT  XXXXX

Phone (XXX) XXX-XXXX

Cell      (XXX) XXX-XXXX

eFax    (XXX) XXX-XXXX

user-9c1ae820b621@xymon.invalid

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--oOo---(_)---oOo--

 
From: user-9c1ae820b621@xymon.invalid [mailto:user-9c1ae820b621@xymon.invalid] 
Sent: Tuesday, February 23, 2010 9:17 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: [hobbit] TS - Access to the ACKCODE after the notification but
before restored to service

 
Hobbit [876756] Tom-Cisco-7940:conn CRITICAL (RED)

              ACKCODE

 
Is there a report that you can run from 'bb' program that will give you
the ACKCODE of a device that is still down?

If a device is down for an extended period of time, I want to send out
an escalation email and want to include the ACKCODE

so that the manager/supervisor can respond immediately.

 
Thanks,

 
Tom Schmitt

Senior IT Staff - R&D

Salt Lake City, UT  XXXXX

Phone (XXX) XXX-XXXX

Cell      (XXX) XXX-XXXX

eFax    (XXX) XXX-XXXX

user-9c1ae820b621@xymon.invalid

           \\\\||////

             \ ~  ~ /  

             | @  @ |   

--oOo---(_)---oOo--