No info status from CL

Running Xymon v4.3.21 on RHEL 6.4 - unable to get info or clientlog status
data (was hoping to grep the OS field in info and/or the osversion field in
clientlog).  Other test names work fine.

Attempts w/results:
[xymon at myhost ~]$ /usr/local/xymon/server/bin/xymon 127.0.0.1:1984
"clientlog myhost.local.info"
[xymon at myhost ~]$ /usr/local/xymon/server/bin/xymon 127.0.0.1:1984
"clientlog myhost.local.clientlog"
[xymon at myhost ~]$ /usr/local/xymon/server/bin/xymon 127.0.0.1:1984
"xymondlog myhost.local.info"
[xymon at myhost ~]$ /usr/local/xymon/server/bin/xymon 127.0.0.1:1984
"xymondlog myhost.local.clientlog"

Am I doing something wrong, or is this not possible?

David