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Xymon Integration with Remedy Ticketing system

list Ulric Eriksson
Mon, 30 Aug 2010 15:01:14 +0200
Message-Id: <user-8a1501f8909a@xymon.invalid>

Citerar Rob McBroom <user-371ba9bb5b75@xymon.invalid>:
(Also, I would kill myself if every Xymon alert generated a ticket that I had to "resolve".)
Why? If it's a false alarm, you want to fix Xymon. If not, you want to fix the reason for the alert. Either way, you have to act on it, whether you get a ticket or not.

Ulric