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Auto Acknowledge alert

list Ralph Mitchell
Mon, 6 Oct 2014 22:23:18 -0400
Message-Id: <user-311dfb1771a7@xymon.invalid>

The NUMBER value is the ack cookie value that is put in the subject of
alert emails.  If you configure alerts.cfg with SCRIPTs to process alerts,
the cookie value is handed in via the ACKCODE environment variable.

You'll need to make sure you pick up the most recent cookie value for any
given alert, as each one overrides the previous cookie.  If you're sending
out email alerts, make sure that the subject reads:

   Xymon [NUMBER] yadda yadda bling

as the xymon-mailack program looks for "Xymon [....] and extracts the
NUMBER cookie value to post the acknowledgement.

Ralph Mitchell


On Mon, Oct 6, 2014 at 4:57 PM, John Thurston <user-ce4d79d99bab@xymon.invalid>
wrote:
On 10/6/2014 11:50 AM, Blumenthal, Russell wrote:
Is there a way to get a link that when clicked it will auto acknowledge
an alert (after the login) with a preset message/time?

What I would like to do, ideally, is have a script that emails out the
information but also includes a link so that anyone that gets the email
can acknowledge the alert just by clicking it.
Well, acknowledge.sh is accessible in the xymon-seccgi path so you should
be able to construct an appropriate URL to it. I quick sampling on my own
server shows the following information is sent as a POST

 DELAY_1=2&PERIOD_1=min&MESSAGE_1=foo&NUMBER_1=509331&HOSTNAME_1=
bar.state.ak.us&TESTNAME_1=conn&Send_1=Send
The questions are, where does the NUMBER value come from, and will a GET
work (or must you POST)?

There is also xymon-mailack which might meet your needs.
DESCRIPTION
xymon-mailack normally runs as an input mail-filter for the xymon user,
e.g. by being called from the xymon users' procmailrc(5) file.
xymon-mailack recognizes e-mails that are replies to xymond_alert(8) mail
alerts, and converts the reply mail into an acknowledge message that is
sent to the Xymon system. This permits an administrator to acknowledge an
alert via e-mail.
--
   Do things because you should, not just because you can.

John Thurston    XXX-XXX-XXXX
user-ce4d79d99bab@xymon.invalid
Enterprise Technology Services
Department of Administration
State of Alaska