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email acks

list Johan Sjöberg
Thu, 24 May 2012 14:19:35 +0000
Message-Id: <user-39503faffaa1@xymon.invalid>

We are using one MAIL line for all staff (group address) and the mail acks show up with the correct e-mail address in the ack history. So you shouldn't need to have one line for each recipient.
Maybe there is something wrong in the logic that hands the mail over to the mailack command?

/Johan
-----Original Message-----
From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com]
On Behalf Of Josh Luthman
Sent: den 24 maj 2012 15:53
To: Root, Paul
Cc: xymon at xymon.com
Subject: Re: [Xymon] email acks

Not certain, but I think if you do a different alert it will send a different ack
code per email address (fuzzy on the details, it's been some time since I read
that).

HOST=*.com
  MAIL user-d88bf83ec1e3@xymon.invalid
  MAIL user-149272e9d6fd@xymon.invalid

So user1 gets one code and user2 gets another, depending on the ack code is
who ack'ed it.

Josh Luthman
Office: XXX-XXX-XXXX
Direct: XXX-XXX-XXXX
XXXX Wayne St
Suite XXXX
Troy, OH XXXXX


On Thu, May 24, 2012 at 9:48 AM, Root, Paul <user-76fdb6883669@xymon.invalid>
wrote:
I recently implemented acknowledgements via email. Today we notice that
the ack is by postmaster. I'm not thrilled by that. Did I set something up
wrong? Is there a way to get the actual email address of the ack'er in the
acknowledgement?


Paul Root    - Senior Engineer
Managed Services Systems - CenturyLink


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