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Email and website notifications wrong IPs

list Tres Finocchiaro
Tue, 4 Nov 2014 12:29:11 -0500
Message-Id: <CANQs7dDyRMcx+fz=user-85047d763309@xymon.invalid>

Is there a way to make it look at the file only/first?
I'm not sure, I'll have to defer to someone else.

-Tres

- user-88678e65ced1@xymon.invalid

On Tue, Nov 4, 2014 at 12:10 PM, Neal, Jonathan W <user-9e31f92d698c@xymon.invalid>
wrote:
I appreciate the response!  Is there a way to make it look at the file
only/first?  I would rather it not use DNS at all.


Wes Neal

*Group e-mail: user-8d0dda707348@xymon.invalid <user-8d0dda707348@xymon.invalid>*

*24x7 Helpdesk for EMS:  VZOES/OSC X-XXX-XXX-XXXX <X-XXX-XXX-XXXX> Opt3*


*From:* Tres Finocchiaro [mailto:user-88678e65ced1@xymon.invalid]
*Sent:* Tuesday, November 04, 2014 12:05 PM
*To:* Neal, Jonathan W
*Cc:* xymon at xymon.com
*Subject:* Re: [Xymon] Email and website notifications wrong IPs


We had this issue and it was caused by invalid settings in our DNS
server.  Xymon seems to attempt a DNS resolution prior to using the
hard-coded IP address, which was tremendously confusing for us, but
identified a problem were were unaware of.


-Tres


- user-88678e65ced1@xymon.invalid


On Tue, Nov 4, 2014 at 11:13 AM, Neal, Jonathan W via Xymon <
xymon at xymon.com> wrote:


---------- Forwarded message ----------
From: "Neal, Jonathan W" <user-9e31f92d698c@xymon.invalid>
To: "xymon at xymon.com" <xymon at xymon.com>
Cc:
Date: Tue, 4 Nov 2014 11:12:50 -0500
Subject: Email and website notifications wrong IPs

Emails for some of my systems on the new Xymon server are going out with
bad IPs in them.


The system is correct in hosts.cfg and it seems it is monitoring the
correct host, but when it alerts on it, Xymon puts the wrong IP in the
email and it also puts the wrong IP on the webpage.  If I grep for that
incorrect IP, it doesn’t exist in $xymon/server/etc anywhere.


From notifications log I see this:

Tue Nov  4 15:21:34 2014 DTAMMI-DYN2.conn (XXX.XXX.25.228)  EMAIL ADDRESS


But the email it sends out says this:

System unreachable for 4014 poll periods (1211916 seconds)


&red XXX.XXX.19.160 is unreachable


If I look at the Xymon webpage for it also has this address listed:


XXX.XXX.19.160 is unreachable


Any idea what might be causing this?


Wes Neal