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Acknowledge issue continues with xymon 4.3.2

list Henrik Størner
Thu, 07 Apr 2011 15:36:42 +0200
Message-Id: <99cce5a57abbed0a95035cd6018963ba@localhost>

On Thu, 7 Apr 2011 09:16:01 -0400, "Clark, Sean" <user-2db5fbcae9a7@xymon.invalid>
wrote:
I'm not expecting some sort of magic patch to fix this tomorrow, I am
just
looking for some direction to take

So far, I haven't even had an acknowledgement that anyone's read this,
other than people who have the same problem as me, whose prescribed
options are "fix the problem you can't ack faster."
I've seen your messages, but haven't had a chance to dig into the code to
see where the problem is.
I'll list things that I have changed from the stock xymon settings in
the
hopes that Henrik or someone else can say "if you change that, you need
to
change this or you will most likely have your shm and chk files
corrupted"
I don't see any config changes you've done that would explain this.

Every 4 days, almost exactly, I start losing the ability to acknowledge
some alerts.
As time progresses, it gets worse and worse ­ at first it's random, some
can be acknowledged, some can't
Then, more and more can not be acknowledged
2011-04-05 05:23:09 Cookie 115771 not found, dropping ack
2011-04-05 05:23:09 Cookie 54483 not found, dropping ack
How do you ack an event ? Are you using the "Acknowledge alert" webpage
with the "--no-pin" option (default), or is it ack via email or ... ?


Regards,
Henrik