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Alert Rules - DURATION not working

list David Gore
Wed, 02 Feb 2005 14:54:58 +0000
Message-Id: <user-360c6ea7ee83@xymon.invalid>

Tom,

No, I haven't found a solution.  I was hoping Henrik might find something.  Without a doubt we can launch rules every time WITHOUT a DURATION.

One of my co-workers has put in a script that launches everytime we get an alert and just waits for 15 minutes before it sends out a page/email unless of course it recovered.

Let me know, if you find out anything yourself Tom.  It is always possible we have something configured wrong.  I am running Hobbit on Solaris 9, if it matters.  I also chose not to monitor any 's' (secure) services like https during setup.

David Gore (v965-3670)
Enhanced Technology Support (ETS)
Network Management Systems (NMS)
IMPACT Transport Team Lead - SCSA, SCNA
Page: 1-800-PAG-eMCI pin 1406090
Vnet: 965-3676


Tom Georgoulias wrote:
David Gore wrote:
So it's like nothing happens afterwards?  Hopefully, I got all the
relevant parts of the log file. I didn't want the posting to long.  Any
ideas?

Have you made any progress on this?  I can't get the DURATION variable to work either, and this time around I'm sure a typo is not the reason for not getting an alert email.

Here's what I've done and what I see:

I added the --debug switch to hobbitd_alert in hobbitlaunch.cfg:

CMD hobbitd_channel --channel=page --log=$BBSERVERLOGS/page.log hobbitd_alert --debug

My rule from hobbit-alerts.cfg.

HOST=$FOUND_SYS
        MAIL user-20904209b1a6@xymon.invalid SERVICE=procs COLOR=red DURATION>5 REPEAT=5

After I add this rule, I restart hobbit.  I read on the list that restarting isn't necessary, but it has been my experience that changes made to hobbit-alerts.cfg do not always get put into effect unless hobbit is restarted.

Excerpts from page.log:

(note:  I replaced a valid IP address with 0s in the 3rd field of the @@page line of this excerpt)

2005-02-02 08:11:12 hobbitd_alert: Got message 4 @@page#4|1107349872.146928|0.0.0.0|foundry01.nandomedia.com|procs|0.0.0.0|1107351672|red|red|1107227163|web6|315344 
2005-02-02 08:11:12 Got page message from foundry01.nandomedia.com:procs
2005-02-02 08:11:12 Alert status changed from 0 to 1
2005-02-02 08:11:12 criteriamatch foundry01.nandomedia.com:procs %(foundry.*).nandomedia.com:(NULL):(NULL)
2005-02-02 08:11:12 pcre_exec returned 2
2005-02-02 08:11:12 Checking default color setting 70 against 5 gives 1
2005-02-02 08:11:12 Found a first matching rule
2005-02-02 08:11:12 criteriamatch foundry01.nandomedia.com:procs (NULL):(NULL):procs
2005-02-02 08:11:12 failed minduration 0<300

So it looks like the duration variable was checked, which is good.  The next time I see this server in the page.log, the min duration isn't checked.

2005-02-02 08:16:12 hobbitd_alert: Got message 16 @@page#16|1107350172.517352|0.0.0.0|foundry01.nandomedia.com|procs|0.0.0.0|1107351972|red|red|1107227163|web6|315344 
2005-02-02 08:16:12 Got page message from foundry01.nandomedia.com:procs
2005-02-02 08:16:12 0 alerts to go
2005-02-02 08:17:12 0 alerts to go

This message will repeat from now on, varying only in the message count #, but alerts are not sent out:

-bash-2.05b$ grep foundry data/acks/notifications.log
-bash-2.05b$

I dunno what else to investigate at this point.

Tom