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alerts

list Tom Georgoulias
Thu, 24 Feb 2005 16:21:47 -0500
Message-Id: <user-1fa77bfb593f@xymon.invalid>

kevin grady wrote:
Is their functionality in hobbit to do alert escalation? I read
through the man page and nothing jumps out as a method to do this. I
ask because we have a small 4 man rotation of oncall personal and I'd
like to setup all alerts to go the primary oncall contact and if no
acknowledgement has been made in X amount of time, send out an alert
to the group. That way everyone keeps their pagers on, but only the
primary receives the first alert. Any assistance is appreciated.
Something like this may get you started.  I'm not using the 
acknowledgement feature that others have discussed so I'd hate to give 
you bad advice.

HOST=$HOSTGROUP SERVICE=cpu
MAIL user-d4bac53b98cf@xymon.invalid COLOR=red
MAIL user-5668b143c268@xymon.invalid COLOR=red DURATION>4h

For any host in the host group, if the CPU alerts red, the oncall guy is 
notified.  If it is still red after 4 hours, everyone else is alerted.

Tom