I couldn't have said it better!
Regards
Stefan
<br><br><br>>From: "Vernon Everett" <user-99fc6b22a3a3@xymon.invalid><br>>Reply-To: user-ae9b8668bcde@xymon.invalid<br>>To: <user-ae9b8668bcde@xymon.invalid><br>>Subject: [hobbit] Henrik<br>>Date: Thu, 14 Jul 2005 09:10:53 +0800<br>><br>>Ladies and Gentlemen of the list<br>><br>>I would like to take a moment to publicly thank Henrik for his time.<br>><br>>Not only did Henrik write an amazing tool, but he released it as open<br>>source, allowing all of us to benefit from his effort.<br>>Henrik didn't ask for anything in return.<br>><br>>I work for a financial company. Their philosophy is, if it's free, it<br>>must be worth exactly what we paid for it.<br>>I proved them wrong. I showed them Hobbit is fantastic application which<br>>has, in the past 3 months, proven itself over and over.<br>><br>>But then at the end of last month, Hobbit had a serious problem. My<br>>colleagues laughed.<br>>"You running open source. Let's see where you get your support from."<br>><br>>I mailed this list, and Henrik jumped into action.<br>>We discussed it on the list for a while, then took it offline.<br>>Later, we were joined offline by Stefan Loos.<br>>Henrik wrote new versions. Inserted more logging. Analysed data we sent<br>>him. Debugged his code. Wrote new versions again.<br>>We did rebuilds, monitored problems, gathered logs, collected data, and<br>>made it all available to Henrik.<br>>Eventually, Henrik mailed us a final new hobbitd.c and asked us to<br>>rebuild the application.<br>><br>>Touch wood, but so far (48 hours later) everything looks good.<br>><br>>People, Henrik worked hard on this bug. 12 days, for no reward.<br>>He had no problem with his Hobbit, and no incentive to fix ours, except<br>>for a commitment to the open source community, and to us.<br>>We are not entitled to Henrik's software, bug fixes, support, time or<br>>advice.<br>>It is something Henrik gives us of his own free will, and for that I am<br>>most grateful.<br>><br>>Henrik, thank-you.<br>><br>>Regards<br>> Vernon<br>><br>>_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _<br>><br>>NOTICE: This message and any attachments are confidential and may contain copyright material<br>>of Australian Finance Group Limited or a third party. It is intended solely for the purpose of the<br>>addressee and any other named recipient. If you are not the intended recipient, any use,<br>>distribution, disclosure or copying of this message is strictly prohibited. The confidentiality attached<br>>to this message is not waived or lost by reason of the mistaken transmission or delivery to any<br>>unintended party. If you have received this message in error, please notify the author immediately or<br>>contact Australian Finance Group on +61 8 9420 7888.<br>><br>><br>>To unsubscribe from the hobbit list, send an e-mail to<br>>user-095ef1c764a2@xymon.invalid<br>><br>><br>