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ack an alert with email or phone

list Kevin Kelly
Thu, 24 Sep 2009 14:11:42 -0500
Message-Id: <user-384dd6193057@xymon.invalid>

Ok, I finally got my xymon server to accept outside mail. Since I am using sendmail and the man page has procmailrc, is there a standard configuration to use with sendmail?

-----Original Message-----
From: Ryan Novosielski [mailto:user-ae4522577e16@xymon.invalid] Sent: Thursday, September 24, 2009 10:54 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] SV: ack an alert with email or phone

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Barring that (in my case, changing MX records and mail routing was not allowed), you can use fetchmail to pull mail from a valid account on your e-mail server and acknowledge based on that. I have done that before.

=R

Johan Sjöberg wrote:
You need to make sure that the reply e-mail is sent to the Xymon server.
If you, for example, have user-98e7dbae8497@xymon.invalid <mailto:user-98e7dbae8497@xymon.invalid> as sender for alerts, you need to forward it to user-dd4c61b4d096@xymon.invalid <mailto:user-dd4c61b4d096@xymon.invalid> in exchange. You also need an MX record for xymonserver.yourdomain.com in DNS, and you need to configure the MTA on your Xymon server to accept mails for @xymonserver.yourdomain.com domain.

 
/Johan

 
*From:* Kevin Kelly [mailto:user-46671a9fcf56@xymon.invalid]
*Sent:* den 23 september 2009 22:39
*To:* user-ae9b8668bcde@xymon.invalid
*Subject:* RE: [hobbit] SV: ack an alert with email or phone

 
Ok, now when I hit reply on an alert, I get the message back with couldn’t find host. Is there additional steps with an exchange server maybe?

 
*From:* Johan Sjöberg [mailto:user-74c177c1220d@xymon.invalid]
*Sent:* Wednesday, September 23, 2009 3:03 PM
*To:* user-ae9b8668bcde@xymon.invalid
*Subject:* [hobbit] SV: ack an alert with email or phone

 
You only need to configure procmail according to the man-page, and it works out of the box.

http://xymon.org/hobbit/help/manpages/man8/hobbit-mailack.8.html

 
/Johan

 
*Från:* Kevin Kelly [mailto:user-46671a9fcf56@xymon.invalid]
*Skickat:* den 23 september 2009 20:40
*Till:* user-ae9b8668bcde@xymon.invalid
*Ämne:* [hobbit] ack an alert with email or phone

 
Could someone point me some documentation about acknowledging an alert via email or phone.

 
Thanks in advance!


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