On Fri, Feb 25, 2005 at 01:13:50PM -0500, Tom Georgoulias wrote:
Couple of things:
1. This may be a dumb question, but I'm gonna ask it anyway. Should I expect to be able to take the ACK code in purple pages and use it with the acknowledge alert feature?
Yes, that's the idea.
I've been experiementing with turning off big brother on a client
and causing purple pages, but using the ACK code in the emails does
not prevent purple pages from continuing, nor does my explanation
get recorded into the acklog. ACK works for red & yellow, though.
Hmm - odd. I'll try it out later tonight.
2. I could've sworn that I had read about the ability to merge all the purple alerts into a single email or behavior that did that automatically, but I can't seem to find it in the docs. Is that possible?
No. I'd like to do some more general merging of alerts - not just
purple ones - but that'll be later.
Where can I read up on how to use it? I'd love to get a single
alert if a client goes purple that can use a single ACK code to
disable pages.
OK, I'll let you in on a secret: If you send an acknowledge with
minus-ACKCODE, it will work as an ack for all current alerts on that
host.
Henrik