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Hobbit Alert config

list Vernon Everett
Sat, 14 Jan 2006 07:08:32 +0800
Message-Id: <user-6399644d76ac@xymon.invalid>

Hi Henrik

Yes, I got the alert, no problem.
The e-mail address <number>@messagenet.com sends an SMS to <number>
I obviously removed my own number before sending this mail :-)
I then sorted out the problem, but never got a recovery message.

In case you need to know, I am using Hobbit version 4.1.2

Regards     Vernon


No trees were killed in the creation of this message. However, many
electrons were terribly inconvenienced. 
-----Original Message-----
From: Henrik Stoerner [mailto:user-ce4a2c883f75@xymon.invalid] Sent: Saturday, 14 January 2006 1:04 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] Re: Hobbit Alert config

On Fri, Jan 13, 2006 at 06:13:20AM -0500, James B Horwath wrote:
Vernon Everett wrote:
 Can anybody tell me if there is a specific order required for the entries in hobbit-alert.cfg?
For instance, this line
MAIL user-6afb11b32748@xymon.invalid FORMAT=SMS REPEAT=180 DURATION>5 COLOR=red RECOVERED alerts me to the issue, but I don't get a
recovered SMS.
 I know Hobbit is configured correctly, because this line MAIL user-99fc6b22a3a3@xymon.invalid RECOVERED REPEAT=480 mails me the recovered notice.
My guess would be the "COLOR=red" token in the rule.  When a recovery comes in the color isn't red, therefore no match.
That shouldn't cause it to drop the recovery message - when you have a
RECOVERED setting on an alert rule, the recovery message goes out to all
the people who were alerted originally.

At least, that's how it *should* work.

Now, the question for Vernon is: Did the "user-6afb11b32748@xymon.invalid"
recipient in your original report get the alert message ? There's a
DURATION>5 there, so if it was a short-lived problem he may not have
gotten the alert - and then there's no recovery message either.


Regards,
Henrik


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