I think the question was asking if the unique pager identifier is
available in Hobbit.
The ACKCODE in BB is made up of a 5-digit alert code and a 2-digit pager
code to identify who the alert was sent to. The 5-digit alert code is
the same for all recipients of that alert. The pager code would change
depending on the sequence that the matching rule was encountered in the
bb-warnrules configuration. Replacing the provided pager code with a 99
in the ACK input would acknowledge the alert for all recipients (except
the escalation ones marked with ^).
Is this feature retained in Hobbit?
If not, how do we identify who acknowledged an alert?
A feature I'd like to see is the ability to allow an identified
acknowledge of an alert based on the two-digit code, that stops alerts
for all recipients except escalation recipients (those being the people
that need to be alerted if a downed service is not fixed after a
specific time period regardless of someone working on it). This would
do away with the need for a '99' acknowledge to stop alerts for
everyone, and let the person responding to the alert work on fixing it
faster (at least until the escalation person starts asking for status
reports).
---
Brent B McCrackin
UNIX Systems Specialist - Bell Sympatico
user-04bba0146b8b@xymon.invalid PH: XXX-XXX-XXXX
"Serenity through viciousness."
-----Original Message-----
From: Henrik Stoerner [mailto:user-ce4a2c883f75@xymon.invalid]
Sent: February 14, 2005 1:44 AM
To: user-ae9b8668bcde@xymon.invalid
Subject: Re: [hobbit] ACK with Delay
On Sun, Feb 13, 2005 at 09:07:33PM -0500, Asif Iqbal wrote:
Is the ACKCODE same for all recipients? I know in bigbrother it was
different for different reciepent so you can either delay it for all
OR
delay it for specific reciepient
They are the same for all recipients.
Henrik