Client information not showing up

Hi, all. I'm getting the old familiar problem that the client info is not
showing up in the report. Ideas?

The hostname on the client matches the hostname in the bb-hosts:

208.96.11.149           build64                 # ftp ssh
https://208.96.11.149:10000/

root at build64:/usr/local/hobbit/client# uname -n
build64


Port 1984 on the client is reachable from the server:

# telnet 208.96.11.149 1984
Trying 208.96.11.149...
Connected to 208.96.11.149.
Escape character is '^]'.


The client is running:

hobbit   30455  0.0  0.1   2948   464 ?        Ss   10:20   0:00
/usr/local/hobbit/client/bin/hobbitlaunch
--config=/usr/local/hobbit/client/etc/clientlaunch.cfg
--log=/usr/local/hobbit/client/logs/clientlaunch.log
--pidfile=/usr/local/hobbit/client/logs/clientlaunch.build64.pid
hobbit   30456  0.0  0.2   2692   552 ?        S    10:20   0:00
/usr/local/hobbit/client/bin/msgcache --no-daemon
--pidfile=/usr/local/hobbit/client/logs/msgcache.pid
hobbit   30637  0.0  0.5   5936  1320 ?        S    10:40   0:00 sh -c
vmstat 300 2 1>/usr/local/hobbit/client/tmp/hobbit_vmstat.build64.30620
2>&1; mv /usr/local/hobbit/client/tmp/hobbit_vmstat.build64.30620
/usr/local/hobbit/client/tmp/hobbit_vmstat.build64


Any other ideas? Is there a way I can manually connect to the client to
fetch a status report? Is there a logfile that contains useful error
messages?

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